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Station Road, Attleborough, NR17 2AS
View Full Details of Fairland HouseLatest Reviews for Fairland House
01 October 2025
My husband has been a resident for a month.After reading the reviews, CQC report and a visit to the home, I felt this was a good choice. This decision proved to be correct. It is very homely, the staff/management are very kind, caring, efficient and always available to speak to.The home has a very good relationship with the local surgery, which is just across the road.The home is clean, the rooms are comfortable, the residents are safe, secure and treated with dignity.The food is good, I have been welcomed and stayed for lunch several times.Plenty of drinks are always available, this is monitored well. The activities are plentiful/varied/fun and residents are encouraged to join in. The washing is done regularly, although I have named all my husband's clothes, sometimes these go missing, understandably, with so much to do. A quick word with the staff/management and this is resolved.
29 August 2025
Personal care is very poor. Some mornings she left to wash & dress herself. I've had to buy her some towels. Her clothes get lost in the wash room. The food is very poor she just eats what she can. Some days she gets nothing to eat from lunch til the next morning.
16 May 2025
My mother came to this home at the beginning of this year. I have found all the staff friendly, happy and caring. A couple definitely stand out. I have only seen improvements since my mum has resided there. The range of activities now provided is much better, and that person works very hard and is so good with all of the residents. My mum has had a couple of falls whilst there, and I am happy with the care she received. It would be nice if they had a little less workload so they could chat with residents occasionally.
28 March 2025
The staff are always friendly and helpful. The management is very visible and accessible, so they are available for questions and to sort any problems. They know every resident and show empathy and compassion towards them. If I had a criticism, it would be the laundry. Clothes have been spoiled by washing dark with light colours, and items have been muddled and given to the wrong residents. Having said that, I can understand how easily this can happen.
14 March 2025
Mum has been at Fairland House for a few months and has settled in extremely well. We live six hours and every time I call and visit the management and carers are always extremely accommodating and answer our questions immediately. The food is excellent, the home is very clean and welcoming and the activities are excellent. I would recommend Fairland House.
06 March 2025
I would highly recommend Fairland House Care Home. The owner was absolutely amazing along with his managers and staff of the home in my hour of need in making my mothers move into Fairland House within hours of my request. They showed my mother and I kindness, compassion and are very professional. They show respect to everyone own needs.
13 February 2025
The worries, stress and difficulties we faced having to put my partner's mum in a care home was all addressed by management. After visiting her everyday, we recognised how management and all staff were so caring and friendly, and dealt with all our issues and concerns professionally. All the staff are excellent and am so grateful that my partner's mum is calm and reassured that she is being looked after by really nice people at this sad and worry time. Thank you all.
23 September 2024
Mum has been at Fairland House for almost a year now and is truly settled. Fairland House has and is still improving, its staff are wonderful and friendly. Improvements have been made in the living areas such as the lounge, quiet lounge and conservatory which is a vast improvement. The management listens to any concerns or improvements you may think are needed.
12 September 2024
I think management and staff are working very hard to make Fairland House a home from home. It is good to see you now have a new activities person who is making it more enjoyable for the residents, staff and families. The staff are always very friendly and helpful, and someone is always available to discuss any worries or queries we may have. Residents are always treated with respect. I have the most utmost respect for the management and staff for doing an excellent job which is never easy.
10 April 2024
I find Fairland House a lovely place, the staff are always happy and smiley. There is always someone on hand to answer any questions I may have and I am always kept informed of anything affecting my Mother. It's nice to see when I visit that there is either music on, the TV on, or some activity happening. It's good to see that the staff are always coming in and out to check the residents have everything they need.
15 March 2024
It wasn't an easy decision to move my father into residential care, but it was the right decision. He seems to have settled in well and looks much better than he did during the prolonged hospital stay which preceded his move to Fairland House. He is at very high risk of falls and I feel he is safe now - they do everything they can to help and have responded swiftly to medical issues he has experienced recently. I'm happy he's in their care.
08 March 2024
We had reservations when he first went in as old place and being redecorated and improving all the time. But we need not have worried as some 20 months late my brother's care has been excellent. We are informed promptly of any changes in his condition and doctor's surgery opposite is a bonus as any problems, they are at hand. Thank you to all the staff, very friendly.
08 February 2021
My mum has been at Fairland House for over a year and I am so happy knowing that she is being kept safe and well. (Especially in the current situation). I'm confident that she is being well cared for by the lovely, friendly staff who go the extra mile to look after their residents. There is always a lovely atmosphere and the food is amazing. I love that they have a great activities coordinator and a Facebook page where you are able to see photos and videos of some of their afternoon antics. So important when visiting has to be limited in these times. Thank you to the manager and her great team for being so caring towards my mum.
11 November 2019
Mother was admitted to respite care after having a fall with a broken pelvis that developed into painful sciatica. Her care has been excellent and she is now fully mobile again. She was well looked after and the family was pleased she was safe and secure.
22 August 2019
I was looked after very well after getting a nasty bug. The quality of care was excellent and after nearly 3 weeks of their care, I was well enough to go home.
26 February 2019
A very pleasant "home from home" staff seemed to go out of their way to make my lovely Dad comfy and happy in many ways. His love of singing, his likes and dislikes of food and drink and chatting about "the past". They assisted with doctor's appointments where possible and also sorted out a haircut and a chiropodist appointment too. Thank you all very much. I only marked satisfactory for value for money because all such establishments are expensive.
17 February 2019
The staff and level of care are what make Fairland House. My mother has been here 2 1/2 years now and is very settled here. She chooses not to participate in activities but that is not due to lack of choice. The public areas have received a spruce up in an ongoing refurb. Mother is very well looked after and all needs met by friendly, caring staff. I highly recommend this home.
19 December 2018
Fairland House Care Home is by far the most friendly and happiest home we as a family have visited, a testament to that is Mum states she is not moving anywhere she loves her home, so so happy there, she feels safe. The staff are so kind and attentive, the care is personalized to the individual with choice and dignity shown. There is a varied choice of meals always well presented of ample size. The manager leads her team by example she is enthusiastic, happy and very hard working this reflects on her team, she is always approachable and reassuring to both family and residents, nothing is too much trouble. We are always made to feel welcome it is pleasure to visit. Our grateful thanks to all the staff for making Mum so happy
18 December 2018
I have just visited as part of a resident's & their families Christmas Lunch. The staff were amazing in looking after everybody - getting the residents into the dining areas and getting the families seated with them. They were all dressed up in festive clothing and went about everything in a cheerful, "can do" manner. To see my Nan joining in with the singing after the meal was a joyful sight. Thank you to all the staff for all you have done to date, today just showed what a great place this is.
30 November 2018
This a lovely home. The atmosphere of the home is welcoming and very homely. Staff are always friendly and helpful, food very good and a great selection. Would definitely recommend Fairland House. My mum is very happy here and I couldn’t wish for a better place for her.
Latest Reviews for Fairland House
01 October 2025
My husband has been a resident for a month.After reading the reviews, CQC report and a visit to the home, I felt this was a good choice. This decision proved to be correct. It is very homely, the staff/management are very kind, caring, efficient and always available to speak to.The home has a very good relationship with the local surgery, which is just across the road.The home is clean, the rooms are comfortable, the residents are safe, secure and treated with dignity.The food is good, I have been welcomed and stayed for lunch several times.Plenty of drinks are always available, this is monitored well. The activities are plentiful/varied/fun and residents are encouraged to join in. The washing is done regularly, although I have named all my husband's clothes, sometimes these go missing, understandably, with so much to do. A quick word with the staff/management and this is resolved.
29 August 2025
Personal care is very poor. Some mornings she left to wash & dress herself. I've had to buy her some towels. Her clothes get lost in the wash room. The food is very poor she just eats what she can. Some days she gets nothing to eat from lunch til the next morning.
16 May 2025
My mother came to this home at the beginning of this year. I have found all the staff friendly, happy and caring. A couple definitely stand out. I have only seen improvements since my mum has resided there. The range of activities now provided is much better, and that person works very hard and is so good with all of the residents. My mum has had a couple of falls whilst there, and I am happy with the care she received. It would be nice if they had a little less workload so they could chat with residents occasionally.
28 March 2025
The staff are always friendly and helpful. The management is very visible and accessible, so they are available for questions and to sort any problems. They know every resident and show empathy and compassion towards them. If I had a criticism, it would be the laundry. Clothes have been spoiled by washing dark with light colours, and items have been muddled and given to the wrong residents. Having said that, I can understand how easily this can happen.
14 March 2025
Mum has been at Fairland House for a few months and has settled in extremely well. We live six hours and every time I call and visit the management and carers are always extremely accommodating and answer our questions immediately. The food is excellent, the home is very clean and welcoming and the activities are excellent. I would recommend Fairland House.
06 March 2025
I would highly recommend Fairland House Care Home. The owner was absolutely amazing along with his managers and staff of the home in my hour of need in making my mothers move into Fairland House within hours of my request. They showed my mother and I kindness, compassion and are very professional. They show respect to everyone own needs.
13 February 2025
The worries, stress and difficulties we faced having to put my partner's mum in a care home was all addressed by management. After visiting her everyday, we recognised how management and all staff were so caring and friendly, and dealt with all our issues and concerns professionally. All the staff are excellent and am so grateful that my partner's mum is calm and reassured that she is being looked after by really nice people at this sad and worry time. Thank you all.
23 September 2024
Mum has been at Fairland House for almost a year now and is truly settled. Fairland House has and is still improving, its staff are wonderful and friendly. Improvements have been made in the living areas such as the lounge, quiet lounge and conservatory which is a vast improvement. The management listens to any concerns or improvements you may think are needed.
12 September 2024
I think management and staff are working very hard to make Fairland House a home from home. It is good to see you now have a new activities person who is making it more enjoyable for the residents, staff and families. The staff are always very friendly and helpful, and someone is always available to discuss any worries or queries we may have. Residents are always treated with respect. I have the most utmost respect for the management and staff for doing an excellent job which is never easy.
10 April 2024
I find Fairland House a lovely place, the staff are always happy and smiley. There is always someone on hand to answer any questions I may have and I am always kept informed of anything affecting my Mother. It's nice to see when I visit that there is either music on, the TV on, or some activity happening. It's good to see that the staff are always coming in and out to check the residents have everything they need.
15 March 2024
It wasn't an easy decision to move my father into residential care, but it was the right decision. He seems to have settled in well and looks much better than he did during the prolonged hospital stay which preceded his move to Fairland House. He is at very high risk of falls and I feel he is safe now - they do everything they can to help and have responded swiftly to medical issues he has experienced recently. I'm happy he's in their care.
08 March 2024
We had reservations when he first went in as old place and being redecorated and improving all the time. But we need not have worried as some 20 months late my brother's care has been excellent. We are informed promptly of any changes in his condition and doctor's surgery opposite is a bonus as any problems, they are at hand. Thank you to all the staff, very friendly.
08 February 2021
My mum has been at Fairland House for over a year and I am so happy knowing that she is being kept safe and well. (Especially in the current situation). I'm confident that she is being well cared for by the lovely, friendly staff who go the extra mile to look after their residents. There is always a lovely atmosphere and the food is amazing. I love that they have a great activities coordinator and a Facebook page where you are able to see photos and videos of some of their afternoon antics. So important when visiting has to be limited in these times. Thank you to the manager and her great team for being so caring towards my mum.
11 November 2019
Mother was admitted to respite care after having a fall with a broken pelvis that developed into painful sciatica. Her care has been excellent and she is now fully mobile again. She was well looked after and the family was pleased she was safe and secure.
22 August 2019
I was looked after very well after getting a nasty bug. The quality of care was excellent and after nearly 3 weeks of their care, I was well enough to go home.
26 February 2019
A very pleasant "home from home" staff seemed to go out of their way to make my lovely Dad comfy and happy in many ways. His love of singing, his likes and dislikes of food and drink and chatting about "the past". They assisted with doctor's appointments where possible and also sorted out a haircut and a chiropodist appointment too. Thank you all very much. I only marked satisfactory for value for money because all such establishments are expensive.
17 February 2019
The staff and level of care are what make Fairland House. My mother has been here 2 1/2 years now and is very settled here. She chooses not to participate in activities but that is not due to lack of choice. The public areas have received a spruce up in an ongoing refurb. Mother is very well looked after and all needs met by friendly, caring staff. I highly recommend this home.
19 December 2018
Fairland House Care Home is by far the most friendly and happiest home we as a family have visited, a testament to that is Mum states she is not moving anywhere she loves her home, so so happy there, she feels safe. The staff are so kind and attentive, the care is personalized to the individual with choice and dignity shown. There is a varied choice of meals always well presented of ample size. The manager leads her team by example she is enthusiastic, happy and very hard working this reflects on her team, she is always approachable and reassuring to both family and residents, nothing is too much trouble. We are always made to feel welcome it is pleasure to visit. Our grateful thanks to all the staff for making Mum so happy
18 December 2018
I have just visited as part of a resident's & their families Christmas Lunch. The staff were amazing in looking after everybody - getting the residents into the dining areas and getting the families seated with them. They were all dressed up in festive clothing and went about everything in a cheerful, "can do" manner. To see my Nan joining in with the singing after the meal was a joyful sight. Thank you to all the staff for all you have done to date, today just showed what a great place this is.
30 November 2018
This a lovely home. The atmosphere of the home is welcoming and very homely. Staff are always friendly and helpful, food very good and a great selection. Would definitely recommend Fairland House. My mum is very happy here and I couldn’t wish for a better place for her.