Fairland House

Station Road, Attleborough NR17 2AS
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9.2 34 Reviews
  • Fairland House, Attleborough
Welcome to Fairland House, a beautiful converted Victorian residence in the heart of the Breckland town of Attleborough. Fairland House has ensuite bedrooms, homely communal areas and south-facing gardens for enjoyment all year round.
Accommodation is set across two floors, with lift access. There are two communal lounges, a dining room and two conservatories, one of which looks out over a beautiful south-facing garden, where residents can relax and socialise.

At Ashley Care Group, qualified residential and dementia care professionals pursue person-centred, compassionate, warm, and personalised care, always getting to know each individual on a family basis level. The home is always open, so please don't hesitate to get in touch for further details or to speak to the Fairland House manager and her dedicated staff.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 34 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1600
  • RESPITE Self-Funded Residential Care: £1250 – £1600

These prices are only a guideline, please contact Fairland House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jessica Brown (Manager)

Local Authority / Social Services

Admission Criteria

  • We accept both self-funded, NHS referred and social services funded residents.
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (25)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • If you would like to arrange a viewing, feel free to call or visit the website to arrange a viewing.

Parking

  • Free parking outside property

Fairland House Reviews (34)

9.2

Fairland House has a Review Score of 9.2 (9.229) out of 10, based on 11 reviews in the last 2 years.
Over all time Fairland House has 34 reviews.

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Reviewer Connection to Fairland House
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Total of 34, showing 1-20
Review from J S (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Personal care is very poor. Some mornings she left to wash & dress herself. I've had to buy her some towels. Her clothes get lost in the wash room. The food is very poor she just eats what she can. Some days she gets nothing to eat from lunch til the next morning.
Reply from Ania George, Director at Fairland House

Thank you for your feedback. We are sorry to hear your concerns, though it is a shame you didn't come and speak to our manager directly. We have an open-door policy and always encourage families to share any worries so we can resolve them immediately. We would like to reassure you that your mum has actually gained a stone in weight since coming to the home, which shows she is eating well and enjoying a good variety of food. She is also a very independent lady who prefers to dress and carry out her personal hygiene on her own, and we support and encourage this independence as part of her care. We do everything possible to safeguard residents' belongings, including clothes and personal items, and will continue to review our laundry processes to minimise any inconvenience. Please do feel free to contact the home manager at any time if you would like to discuss this further.

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Review from J B (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to this home at the beginning of this year. I have found all the staff friendly, happy and caring. A couple definitely stand out. I have only seen improvements since my mum has resided there. The range of activities now provided is much better, and that person works very hard and is so
good with all of the residents. My mum has had a couple of falls whilst there, and I am happy with the care she received. It would be nice if they had a little less workload so they could chat with residents occasionally.
Reply from Ania George, Director at Fairland House

Thank you so much for your kind and thoughtful feedback. We're very pleased to hear that your mother has settled in well and that you've noticed positive changes since her arrival. Its always encouraging to hear that our staffs efforts are making a difference well be sure to pass on your praise to the team, especially those who have stood out to you.Were also glad you've seen improvements in our activity offerings. Engaging residents meaningfully is a key priority for us, and its wonderful to know the hard work in that area is being noticed and appreciated.Regarding your mums falls, we understand how concerning that can be, and were pleased to hear that you were satisfied with the care she received. Your suggestion about giving staff more time to engage socially with residents is a valuable one. Were continuously looking at how we can balance workloads to ensure both care and companionship are part of daily life here.

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Review from J K (Friend of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and helpful. The management is very visible and accessible, so they are available for questions and to sort any problems. They know every resident and show empathy and compassion towards them. If I had a criticism, it would be the laundry. Clothes have been spoiled by washing
dark with light colours, and items have been muddled and given to the wrong residents. Having said that, I can understand how easily this can happen.
Reply from Ania George, Director at Fairland House

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our staff and management team. Ensuring that our residents feel cared for with empathy and compassion is at the heart of what we do, so it's wonderful to hear your positive experience.We also appreciate your honest feedback regarding the laundry service. We understand how frustrating this can be, and we sincerely apologise for any inconvenience caused. We will review our processes to see how we can improve and minimise mix-ups in the future.If you have any specific concerns or suggestions, please feel free to contact the care home manager. Your input is invaluable in helping us enhance the quality of care and service we provide.

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Review from H C (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Fairland House for a few months and has settled in extremely well. We live six hours and every time I call and visit the management and carers are always extremely accommodating and answer our questions immediately. The food is excellent, the home is very clean and welcoming and the
activities are excellent. I would recommend Fairland House.
Reply from Isaac George, Referrals at Fairland House

Thank you for your review of Fairland House. We always strive to provide the highest quality care, and we are pleased your mum has settled in well. I will pass on your kind words to the staff!

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Review from D C (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Fairland House Care Home. The owner was absolutely amazing along with his managers and staff of the home in my hour of need in making my mothers move into Fairland House within hours of my request. They showed my mother and I kindness, compassion and are very professional. They
show respect to everyone own needs.
Reply from Ania, Director at Fairland House

Thank you for your kind review. We always strive to provide best possible care for residents in our care.

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Review from J T (Relative of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The worries, stress and difficulties we faced having to put my partner's mum in a care home was all addressed by management. After visiting her everyday, we recognised how management and all staff were so caring and friendly, and dealt with all our issues and concerns professionally. All the staff are
excellent and am so grateful that my partner's mum is calm and reassured that she is being looked after by really nice people at this sad and worry time. Thank you all.
Reply from Kelly White, Deputy Manager/ Lead medication champion at Fairland House

Thank you so much for your kind words, we are thrilled to have your mother-in-law as part of our Fairland House community. Kindest Regards

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Review from A B (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Fairland House for almost a year now and is truly settled. Fairland House has and is still improving, its staff are wonderful and friendly. Improvements have been made in the living areas such as the lounge, quiet lounge and conservatory which is a vast improvement. The management listens
to any concerns or improvements you may think are needed.
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Review from J S (Sister of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think management and staff are working very hard to make Fairland House a home from home. It is good to see you now have a new activities person who is making it more enjoyable for the residents, staff and families. The staff are always very friendly and helpful, and someone is always available to
discuss any worries or queries we may have. Residents are always treated with respect. I have the most utmost respect for the management and staff for doing an excellent job which is never easy.
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Review from B W (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Fairland House a lovely place, the staff are always happy and smiley. There is always someone on hand to answer any questions I may have and I am always kept informed of anything affecting my Mother. It's nice to see when I visit that there is either music on, the TV on, or some activity happening.
It's good to see that the staff are always coming in and out to check the residents have everything they need.
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Review from A N (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It wasn't an easy decision to move my father into residential care, but it was the right decision. He seems to have settled in well and looks much better than he did during the prolonged hospital stay which preceded his move to Fairland House.
He is at very high risk of falls and I feel he is safe
now - they do everything they can to help and have responded swiftly to medical issues he has experienced recently. I'm happy he's in their care.
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Review from R D (Brother of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had reservations when he first went in as old place and being redecorated and improving all the time.
But we need not have worried as some 20 months late my brother's care has been excellent. We are informed promptly of any changes in his condition and doctor's surgery opposite is a bonus as any
problems, they are at hand. Thank you to all the staff, very friendly.
Reply from Ania Smith, Accounts at Fairland House

Thank you for your review. The home is always being upgraded to make sure we provide warm and homely living environment for our residents.

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Review from S C (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Fairland House for over a year and I am so happy knowing that she is being kept safe and well. (Especially in the current situation). I'm confident that she is being well cared for by the lovely, friendly staff who go the extra mile to look after their residents. There is always a
lovely atmosphere and the food is amazing. I love that they have a great activities coordinator and a Facebook page where you are able to see photos and videos of some of their afternoon antics. So important when visiting has to be limited in these times. Thank you to the manager and her great team for being so caring towards my mum.
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Review from J C (Son of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was admitted to respite care after having a fall with a broken pelvis that developed into painful sciatica. Her care has been excellent and she is now fully mobile again.
She was well looked after and the family was pleased she was safe and secure.
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Review from Muriel F (Resident) assisted by family/friend published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looked after very well after getting a nasty bug. The quality of care was excellent and after nearly 3 weeks of their care, I was well enough to go home.
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Review from Georgina L (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very pleasant "home from home" staff seemed to go out of their way to make my lovely Dad comfy and happy in many ways. His love of singing, his likes and dislikes of food and drink and chatting about "the past".
They assisted with doctor's appointments where possible and also sorted out a haircut
and a chiropodist appointment too. Thank you all very much. I only marked satisfactory for value for money because all such establishments are expensive.
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Review from S C (Daughter of Resident) published on 17 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and level of care are what make Fairland House. My mother has been here 2 1/2 years now and is very settled here. She chooses not to participate in activities but that is not due to lack of choice. The public areas have received a spruce up in an ongoing refurb. Mother is very well looked
after and all needs met by friendly, caring staff. I highly recommend this home.
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Review from Josie R (Daughter-in-law of Resident) published on 19 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Fairland House Care Home is by far the most friendly and happiest home we as a family have visited, a testament to that is Mum states she is not moving anywhere she loves her home, so so happy there, she feels safe. The staff are so kind and attentive, the care is personalized to the individual with
choice and dignity shown.
There is a varied choice of meals always well presented of ample size.
The manager leads her team by example she is enthusiastic, happy and very hard working this reflects on her team, she is always approachable and reassuring to both family and residents, nothing is too much trouble. We are always made to feel welcome it is pleasure to visit.
Our grateful thanks to all the staff for making Mum so happy
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Review from Mark B (Grandson of Resident) published on 18 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have just visited as part of a resident's & their families Christmas Lunch. The staff were amazing in looking after everybody - getting the residents into the dining areas and getting the families seated with them. They were all dressed up in festive clothing and went about everything in a cheerful,
"can do" manner. To see my Nan joining in with the singing after the meal was a joyful sight. Thank you to all the staff for all you have done to date, today just showed what a great place this is.
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Review from E Z (Daughter of Resident) published on 30 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This a lovely home. The atmosphere of the home is welcoming and very homely. Staff are always friendly and helpful, food very good and a great selection. Would definitely recommend Fairland House. My mum is very happy here and I couldn’t wish for a better place for her.
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Review from H M (Respite Resident) published on 22 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On April 1st I was taken to hospital, where my heart stopped 4 times, my organs started to shut down and I had pneumonia. After 3 weeks in hospital, I was transferred to the above care home for 7 weeks. Much of the time passed in a 'haze' but I do remember how excellent the care was before returning
home.
My husband has Parkinson's/Lewy Bodies Dementia is in a nursing home but I was still doing quite a lot for him. In the end my doctor said I was worn out, so I have just completed a further 4 weeks respite. Once again I have been looked after very well because I am probably more aware of my surroundings this time, staff patience with residents is amazing.
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Current Review Score: 9.2 (9.229)

Overview of Review Score

The Review Score of 9.2 (9.229) out of 10 for Fairland House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.229 for Fairland House is calculated as follows: ( (72 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 131 Ratings = 4.229
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Fairland House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Anna

Anna George

Job Title: Managing Director Joined: 2017

Alongside her husband and founder of Ashley Care Group, Ashley George, Anna has overseen the smooth management of Ashley Care Group for 7+ years now.

Kelly

Kelly White

Job Title: Deputy Manager Joined: 2023

Marked by her joyous personality and unbelievably hardworking ethic in care, Kelly supports the daily management of the home.

Frequently Asked Questions about Fairland House

What types of Care is Fairland House registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Fairland House have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Fairland House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairland House to the centre of Attleborough?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairland House to verify any information. View our terms and conditions. Fairland House has an Enhanced Service - more info.