Fairland House, Attleborough, Norfolk
Fairland House, Attleborough, Norfolk
Fairland House, Attleborough, Norfolk

Fairland House has homely communal areas and south-facing gardens, which add to the satisfaction of living in a lovingly converted Victorian residence.

Qualified residential care professionals pursue person-centred methods, getting to know each individual and helping them to maximise their preferences each day.

Other areas of expertise include respite and rehabilitation and the home is dedicated to ensuring each resident enjoys a well-balanced diet.

Group: Ashley Care Group

Person in charge: Julie Robinson (Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 50+.

Single Rooms: 30

Shared Rooms: 2

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single up to £675 (These prices are only a guideline, please contact Fairland House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Visiting:

By prior arrangement with the manager

Parking:

Free parking outside property

Latest Care Quality Commission* Report on Fairland House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 23 Jul 2017

Ground floor room with en-suite and period features.First floor room with en-suite, lift access to ground floor.Please ring for further details

Reviews

8.3 Fairland House has a Review Score of 8.3 (8.255)

The Review Score of 8.3 (maximum of 10) for Fairland House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Fairland House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.711 for Fairland House is calculated as follows: ( (124 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 166 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.544 Points relating to the number of positive Reviews for Fairland House is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairland House?

  • Extremely LIKELY
    13
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairland House

  • Daughter of Resident/Service User
    6
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • more

I came up from London to visit my mother who was staying at the home on respite. I found the home to be a lovely place and my mum said she was very happy and enjoying her stay. The food has been lovely. The care excellent and all very pleasant.

How likely would you be to recommend Fairland House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Fairfield is a lovely care home. The staff are very friendly and helpful. The care my mother receives is excellent. The home is clean and tidy and very homely. Food is good with good sized portions and a good variety. The gardens are also beautiful. Plenty of places to sit and enjoy the flowers and shrubs.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We moved my Mum in Law to Fairland House in June 2016 and she has settled in very well. She has a lovely room with a big window, huge comfy armchair, a good sized TV and an ensuite. The garden here is amazing and has lots of places to sit down to enjoy the sunshine if you so wish.
The staff are hard working, kind and caring and the manager is outstanding. We have been able to stop worrying about our relative now because we know she's so well taken care of. On a side note, the tea and cake that is often provided when we visit is so kind and always very much appreciated!

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My Mother has been a resident since the beginning of 2016 initially for respite care, recommended by a GP, but she has remained ever since, which is testament itself. My mum is happy and feels secure, yes she would probably rather be in her own home but she needs the care and attention given by Fairland House. The staff are attentive and caring meeting the individual residents needs. They are the reason I rate the care home excellent. Nothing is too much trouble, from the manger through to the handyman. The rooms vary slightly as you would expect from an older building. My mum has just moved into a garden room which is spacious has a door into the beautiful garden which are easily accessible to residents. There has been limited activities recently due to organiser leaving and the post is now filled, so they should resume. If I had any negative comment it would be that there are no organised outings, however that apart I would not hesitate to recommend unreservedly.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Fairland House always makes us welcome, they offer drinks and refreshments, they offer other rooms to meet and talk to the resident. I always take the residents sister with me and she also is very happy. I myself have worked in a few residential homes and Fairland House is the best I have been in.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Conveniently located in town. Spacious en-suite bedroom (reached by stair-lift) warm and comfortable with room for small personal pieces of mother's furniture. Meals are very good and varied, always a choice. Never a problem for visitors to stay for lunch. Lounges, conservatory and dining rooms are all warm and comfortable. Entertainment and activities (e.g. craft, quizzes and bingo etc.) every weekday afternoon. Management are very efficient and staff/carers are very attentive and caring. Overall a very well run and managed care home.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My grandmother went into Fairland House for respite care for 2 weeks, after a few days she had already settled in and didn't want to go home again, so she hasn't gone home and is now a permanent resident. This home is so warm and friendly and has a very homely atmosphere. The staff are very helpful and kind, nothing is to much trouble. The manager is very knowledgeable and always very approachable. They have made all my family feel very welcome when visiting of which you can do at anytime as they don't have set visiting hours. Couldn't recommend this home enough.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at Fairland House for over five years from the first day through to last (she passed away in May 2015) we were completely satisfied with her care. Fairland House is clean and bright, lovely gardens and offers in house entertainment. My mother enjoyed good food and very attentive care at all times- a credit to both management and staff and an excellent care home. My father in law is now a resident there as well.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My very elderly aunt lived for one year up to her death in December 2015 at Fairland House and despite previously having been opposed to the idea of living in a home, she took to life at Fairland House immediately and never expressed a wish to return to her own house. She was extremely happy at Fairland House and appreciated the loving and good-humoured care of all staff that went well beyond the call of duty. She also appreciated the activities and social contact with other residents that she had lacked when previously living alone for many years in her own house. She loved the excellent food, having always had a healthy appetite, unfailingly clearing her substantial plate right up to shortly before her final decline as she approached her 97th birthday. As her nephew it was a great relief to me that the high quality care changed my aunt's somewhat preconceived views of residential homes and it was a source of pleasure and satisfaction to me that she ended her days serenely contented.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My son arranged a place for me at this care home where his partner's gran had been very happy. I arrived straight from hospital and was made welcome too, a very pleasant room overlooking the garden. I now have my own adjustable bed and chair and various personal knick-knacs which add to my comfort and pleasure. The staff vary from teens to retiring age which makes for interesting and varied communication at several levels. They are willing and skilled in which cannot be the easiest job in the world. My visitors are made welcome and often wanted to join a meal with us residents. The catering is excellent - someone has a wonderful hand with pastry, special diets i.e. diabetics are provided and our opinions are asked on new and favourite dishes. The housekeeping staff keep my room to a high standard much as I would expect at my home. They are helpful and cheerful and keep my bird table full. I think much of the success of this home is due to the management.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is at this care home. The care home is very clean, staff are friendly and always happy to help. My mother seems very happy and made friends. Food is great quality and variety.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've found the home to be very good, warm and friendly. I have a good rapport with management and staff alike. They treat my mother very well and she has a new lease of life at 93 since losing my dad. My brother and I are always welcome and allowed to take mum out whenever we want. I would recommend the homes to others.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We consider the care provided to my mother to be excellent in all aspects. The friendliness and caring of all staff was second to none during Mum's time at Fairlands House where she was very happy and made many friends. The compassion shown to her in her last weeks was exceptional as was the the help and consideration shown to all the family when visiting.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Just great five star over and over again. Wonderful high standard.

How likely would you be to recommend Fairland House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

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