Fairland House has homely communal areas and south-facing gardens, which add to the satisfaction of living in a lovingly converted Victorian residence.
Qualified residential care professionals pursue person-centred methods, getting to know each individual and helping them to maximise their preferences each day.
Other areas of expertise include respite and rehabilitation and the home is dedicated to ensuring each resident enjoys a well-balanced diet.
Group: Ashley Care Group
Person in charge: Lucinda Calcutt (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 50+.
Single Rooms: 30
Shared Rooms: 2
Rooms with ensuite WC: 32
Weekly Charges Guide: Personal Care Single up to £675 (These prices are only a guideline, please contact Fairland House to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Visiting:
By prior arrangement with the manager
Parking:
Free parking outside property
Latest Care Quality Commission* Report on Fairland House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.8 (maximum of 10) for Fairland House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Fairland House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.697 for Fairland House is calculated as follows: ( (131 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 178 Ratings = 4.697
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.147 Points relating to the number of positive Reviews for Fairland House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.8 Target = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Fairland House has a Review Score of 7.8 (7.844) from 15 Reviews
Review submitted from a Postal Card by H M (Respite Resident) on Wednesday 22 November 2017. Relates to October 2017.
On April 1st I was taken to hospital, where my heart stopped 4 times, my organs started to shut down and I had pneumonia. After 3 weeks in hospital, I was transferred to the above care home for 7 weeks. Much of the time passed in a 'haze' but I do remember how excellent the care was before returning home.
My husband has Parkinson's/Lewy Bodies Dementia is in a nursing home but I was still doing quite a lot for him. In the end my doctor said I was worn out, so I have just completed a further 4 weeks respite. Once again I have been looked after very well because I am probably more aware of my surroundings this time, staff patience with residents is amazing.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Christine W (Daughter of Resident) on Friday 16 September 2016. Relates to August 2016.
I came up from London to visit my mother who was staying at the home on respite. I found the home to be a lovely place and my mum said she was very happy and enjoying her stay. The food has been lovely. The care excellent and all very pleasant.
How likely would you be to recommend Fairland House? Likely
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Review submitted from a Postal Card by Patricia P (Daughter of Resident) on Friday 26 August 2016. Relates to August 2016.
Fairfield is a lovely care home. The staff are very friendly and helpful. The care my mother receives is excellent. The home is clean and tidy and very homely. Food is good with good sized portions and a good variety. The gardens are also beautiful. Plenty of places to sit and enjoy the flowers and shrubs.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Website Submission by Claire S (Daughter-in-law of Resident) on Friday 19 August 2016. Relates to August 2016.
We moved my Mum in Law to Fairland House in June 2016 and she has settled in very well. She has a lovely room with a big window, huge comfy armchair, a good sized TV and an ensuite. The garden here is amazing and has lots of places to sit down to enjoy the sunshine if you so wish.
The staff are hard working, kind and caring and the manager is outstanding. We have been able to stop worrying about our relative now because we know she's so well taken care of. On a side note, the tea and cake that is often provided when we visit is so kind and always very much appreciated!
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Website Submission by Elizabeth G (Daughter of Resident) on Tuesday 9 August 2016. Relates to August 2016.
My Mother has been a resident since the beginning of 2016 initially for respite care, recommended by a GP, but she has remained ever since, which is testament itself. My mum is happy and feels secure, yes she would probably rather be in her own home but she needs the care and attention given by Fairland House. The staff are attentive and caring meeting the individual residents needs. They are the reason I rate the care home excellent. Nothing is too much trouble, from the manger through to the handyman. The rooms vary slightly as you would expect from an older building. My mum has just moved into a garden room which is spacious has a door into the beautiful garden which are easily accessible to residents. There has been limited activities recently due to organiser leaving and the post is now filled, so they should resume. If I had any negative comment it would be that there are no organised outings, however that apart I would not hesitate to recommend unreservedly.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Sandra M (Friend of Resident) on Thursday 18 February 2016. Relates to February 2016.
Fairland House always makes us welcome, they offer drinks and refreshments, they offer other rooms to meet and talk to the resident. I always take the residents sister with me and she also is very happy. I myself have worked in a few residential homes and Fairland House is the best I have been in.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Anne B (Daughter of Resident) on Friday 29 January 2016. Relates to January 2016.
Conveniently located in town. Spacious en-suite bedroom (reached by stair-lift) warm and comfortable with room for small personal pieces of mother's furniture. Meals are very good and varied, always a choice. Never a problem for visitors to stay for lunch. Lounges, conservatory and dining rooms are all warm and comfortable. Entertainment and activities (e.g. craft, quizzes and bingo etc.) every weekday afternoon. Management are very efficient and staff/carers are very attentive and caring. Overall a very well run and managed care home.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Website Submission by Diana H (Granddaughter of Resident) on Wednesday 27 January 2016. Relates to April 2015.
My grandmother went into Fairland House for respite care for 2 weeks, after a few days she had already settled in and didn't want to go home again, so she hasn't gone home and is now a permanent resident. This home is so warm and friendly and has a very homely atmosphere. The staff are very helpful and kind, nothing is to much trouble. The manager is very knowledgeable and always very approachable. They have made all my family feel very welcome when visiting of which you can do at anytime as they don't have set visiting hours. Couldn't recommend this home enough.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Richard S (Son of Resident) on Tuesday 19 January 2016. Relates to May 2015.
My mother was a resident at Fairland House for over five years from the first day through to last (she passed away in May 2015) we were completely satisfied with her care. Fairland House is clean and bright, lovely gardens and offers in house entertainment. My mother enjoyed good food and very attentive care at all times- a credit to both management and staff and an excellent care home. My father in law is now a resident there as well.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Website Submission by Peter F (Nephew of Resident) on Friday 15 January 2016. Relates to December 2015.
My very elderly aunt lived for one year up to her death in December 2015 at Fairland House and despite previously having been opposed to the idea of living in a home, she took to life at Fairland House immediately and never expressed a wish to return to her own house. She was extremely happy at Fairland House and appreciated the loving and good-humoured care of all staff that went well beyond the call of duty. She also appreciated the activities and social contact with other residents that she had lacked when previously living alone for many years in her own house. She loved the excellent food, having always had a healthy appetite, unfailingly clearing her substantial plate right up to shortly before her final decline as she approached her 97th birthday. As her nephew it was a great relief to me that the high quality care changed my aunt's somewhat preconceived views of residential homes and it was a source of pleasure and satisfaction to me that she ended her days serenely contented.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Rachel F (Resident) on Thursday 14 January 2016. Relates to January 2016.
My son arranged a place for me at this care home where his partner's gran had been very happy. I arrived straight from hospital and was made welcome too, a very pleasant room overlooking the garden. I now have my own adjustable bed and chair and various personal knick-knacs which add to my comfort and pleasure. The staff vary from teens to retiring age which makes for interesting and varied communication at several levels. They are willing and skilled in which cannot be the easiest job in the world. My visitors are made welcome and often wanted to join a meal with us residents. The catering is excellent - someone has a wonderful hand with pastry, special diets i.e. diabetics are provided and our opinions are asked on new and favourite dishes. The housekeeping staff keep my room to a high standard much as I would expect at my home. They are helpful and cheerful and keep my bird table full. I think much of the success of this home is due to the management.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by A B (Daughter of Resident) on Thursday 14 January 2016. Relates to December 2015.
My mother is at this care home. The care home is very clean, staff are friendly and always happy to help. My mother seems very happy and made friends. Food is great quality and variety.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by M F (Daughter of Resident) on Monday 11 January 2016. Relates to December 2015.
I've found the home to be very good, warm and friendly. I have a good rapport with management and staff alike. They treat my mother very well and she has a new lease of life at 93 since losing my dad. My brother and I are always welcome and allowed to take mum out whenever we want. I would recommend the homes to others.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Website Submission by Paul and Jane B (Son of Resident) on Thursday 31 December 2015. Relates to December 2015.
We consider the care provided to my mother to be excellent in all aspects. The friendliness and caring of all staff was second to none during Mum's time at Fairlands House where she was very happy and made many friends. The compassion shown to her in her last weeks was exceptional as was the the help and consideration shown to all the family when visiting.
How likely would you be to recommend Fairland House? Extremely Likely
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Review submitted from a Postal Card by Brian S (Friend of Resident) on Thursday 29 October 2015. Relates to October 2015.
Just great five star over and over again. Wonderful high standard.
How likely would you be to recommend Fairland House? Extremely Likely
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2 Bed Vacancies
posted 04 Apr 2018
Ground floor room with en-suite and period features.First floor room with en-suite, lift access to ground floor.Please ring for further details
There are currently no Care Home Idol entrants who have performed at Fairland House