Fairland House

Station Road, Attleborough NR17 2AS
Review Us
9.2 39 Reviews
  • Fairland House, Attleborough
Welcome to Fairland House, a beautiful converted Victorian residence in the heart of the Breckland town of Attleborough. Fairland House has ensuite bedrooms, homely communal areas and south-facing gardens for enjoyment all year round.
Accommodation is set across two floors, with lift access. There are two communal lounges, a dining room and two conservatories, one of which looks out over a beautiful south-facing garden, where residents can relax and socialise.

At Ashley Care Group, qualified residential and dementia care professionals pursue person-centred, compassionate, warm, and personalised care, always getting to know each individual on a family basis level. The home is always open, so please don't hesitate to get in touch for further details or to speak to the Fairland House manager and her dedicated staff.
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Care Provided by Fairland House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500
  • Self-Funded Residential Dementia Care: £1250 – £1500
  • RESPITE Self-Funded Residential Care: £1250 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1500

Our weekly fees start from £1,250, with the exact amount depending on the size and position of the room, as well as the level of care and support each person needs. This allows us to make sure every resident receives the right balance of comfort, attention, and personalised care.


The fee includes round-the-clock support from our experienced care team, with help tailored to each individual’s needs, including personal care such as washing, dressing, mobility, and continence support. We also take care of all medication management, giving families peace of mind that everything is overseen safely and consistently.


All meals and refreshments are included, with home-cooked food prepared on site and adapted to personal preferences and dietary requirements. Laundry and housekeeping are taken care of, and all utilities such as heating, lighting, and water are covered, so there are no day-to-day worries.


Each resident has a fully furnished room, which they are very welcome to personalise to make it feel like home. There is also access to comfortable communal areas and gardens, along with a programme of daily activities to support wellbeing, social interaction, and enjoyment.


We also work closely with healthcare professionals such as GPs and district nurses, ensuring continuity of care and prompt support when needed.


Some additional services, such as one-to-one care, hairdressing, or specialist external services, can be arranged where required.


We are always happy to talk through individual needs and provide a clear, tailored fee following an assessment, so families feel confident and fully informed from the outset.

The price(s) shown are provided by the care home. Contact Fairland House for full pricing details and T&Cs.

Contact Fairland House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Fairland House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Najma Mouttaqui-Karchaoui (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (25)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • If you would like to arrange a viewing, feel free to call or visit the website to arrange a viewing.

Parking

  • Free parking outside property

Fairland House Reviews (39)

9.2

Fairland House has a Review Score of 9.2 (9.206) out of 10, based on 13 reviews in the last 2 years.
Over all time Fairland House has 39 reviews.

Overall Experience
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Reviewer Connection to Fairland House
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Total of 39, showing 1-20
Review from M B (Resident) published on 22 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the staff very friendly, very good support. Everything that needs to be done it is achieved. If I ask for help is given. I like going out with with others residents using the company's bus, recently we had a good experience at the Norwich Cathedral.
Reply from Ania George, Director at Fairland HouseThank you so much for your lovely feedback.
We're delighted to hear that you feel well supported by the team and that any help you need is always there for you. It means a lot to us.
We're especially pleased you've been enjoying outings with other residents-your recent visit to Norwich Cathedral sounds like a wonderful day out! These moments are so important, and we're glad you're making the most of them.
Thank you again for your kind words about our staff and home.
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Review from J S (Daughter of Resident) published on 15 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Fairland for 3 years. The staff are so caring not only towards mum but also me. They keep me updated on any change with mums health, medication and are always willing to take the time to answer any questions I have.
Reply from Ania George, Director at Fairland HouseThank you so much for taking the time to share such a lovely review.

It means a great deal to the whole team to know that both your mum and your family feel supported and cared for. Our staff work very hard to ensure residents are comfortable, safe, and well looked after, and we are so pleased that you feel kept informed and reassured about your mums care and wellbeing.

We truly appreciate your kind words and your trust in us over the last three years it means a lot to everyone at the home.
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Review from E F (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone has been kind and supportive to help us all settling into life at Fairland House. All Staff work hard to ensure all residents are safe and happy. They have worked with us to solve any issues that have arisen and we all feel supported and cared for. The atmosphere is always welcoming.
Reply from Ania George, Finance at Fairland HouseThank you so much for your kind and thoughtful review.

We are truly pleased to hear that you and your loved one have felt supported and welcomed at Fairland House. Creating a warm, safe, and caring environment is at the heart of everything we do, so it means a great deal to know that this is being felt by residents and their families.

Im especially glad to hear that our team have been able to work closely with you to address any concerns and ensure a smooth transition into life at the home. Supporting both residents and their families during this time is incredibly important to us.

Your recognition of the teams hard work, kindness, and dedication will mean a lot to everyone here. We will be sure to share your lovely feedback with them.

Thank you again for taking the time to share your experienceit is greatly appreciated.
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Review from Janet S (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother was here only a short time, she was given much support and care. All staff were helpful.
I'm sure she enjoyed all the activities and joined in, although she was very frail.
Reply from Ania George, Director at Fairland HouseThank you so much for your kind words.

Were very pleased to hear that your mother felt supported and well cared for during her time with us. Even when residents are with us for a short period, its important to us that they feel comfortable, included, and valued. Were especially glad to know she was able to enjoy and take part in the activities, despite being very frail.

Thank you for taking the time to share your feedbackit truly means a lot to our team.
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Review from Jane B (Wife of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for a month.After reading the reviews, CQC report and a visit to the home, I felt this was a good choice. This decision proved to be correct. It is very homely, the staff/management are very kind, caring, efficient and always available to speak to.The home has a very good
relationship with the local surgery, which is just across the road.The home is clean, the rooms are comfortable, the residents are safe, secure and treated with dignity.The food is good, I have been welcomed and stayed for lunch several times.Plenty of drinks are always available, this is monitored well. The activities are plentiful/varied/fun and residents are encouraged to join in. The washing is done regularly, although I have named all my husband's clothes, sometimes these go missing, understandably, with so much to do. A quick word with the staff/management and this is resolved.
Reply from Isaac George, Referrals at Fairland HouseThankyou for your kind review of Fairland House. We are extremely happy that you are pleased with your decision to place your trust in us with the care of your husband. We are proud of our staff for their recent CQC 'good' rating, and that you rate our food and activity choices. We will continue to review our laundry processes and make any changes that will stop this happening in the future. Best Regards
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Review from J S (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Personal care is very poor. Some mornings she left to wash & dress herself. I've had to buy her some towels. Her clothes get lost in the wash room. The food is very poor she just eats what she can. Some days she gets nothing to eat from lunch til the next morning.
Reply from Ania George, Director at Fairland HouseThank you for your feedback. We are sorry to hear your concerns, though it is a shame you didn't come and speak to our manager directly. We have an open-door policy and always encourage families to share any worries so we can resolve them immediately. We would like to reassure you that your mum has actually gained a stone in weight since coming to the home, which shows she is eating well and enjoying a good variety of food. She is also a very independent lady who prefers to dress and carry out her personal hygiene on her own, and we support and encourage this independence as part of her care. We do everything possible to safeguard residents' belongings, including clothes and personal items, and will continue to review our laundry processes to minimise any inconvenience. Please do feel free to contact the home manager at any time if you would like to discuss this further.
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Review from J B (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to this home at the beginning of this year. I have found all the staff friendly, happy and caring. A couple definitely stand out. I have only seen improvements since my mum has resided there. The range of activities now provided is much better, and that person works very hard and is so
good with all of the residents. My mum has had a couple of falls whilst there, and I am happy with the care she received. It would be nice if they had a little less workload so they could chat with residents occasionally.
Reply from Ania George, Director at Fairland HouseThank you so much for your kind and thoughtful feedback. We're very pleased to hear that your mother has settled in well and that you've noticed positive changes since her arrival. Its always encouraging to hear that our staffs efforts are making a difference well be sure to pass on your praise to the team, especially those who have stood out to you.Were also glad you've seen improvements in our activity offerings. Engaging residents meaningfully is a key priority for us, and its wonderful to know the hard work in that area is being noticed and appreciated.Regarding your mums falls, we understand how concerning that can be, and were pleased to hear that you were satisfied with the care she received. Your suggestion about giving staff more time to engage socially with residents is a valuable one. Were continuously looking at how we can balance workloads to ensure both care and companionship are part of daily life here.
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Review from J K (Friend of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always friendly and helpful. The management is very visible and accessible, so they are available for questions and to sort any problems. They know every resident and show empathy and compassion towards them. If I had a criticism, it would be the laundry. Clothes have been spoiled by washing
dark with light colours, and items have been muddled and given to the wrong residents. Having said that, I can understand how easily this can happen.
Reply from Ania George, Director at Fairland HouseThank you for taking the time to share your feedback. We truly appreciate your kind words about our staff and management team. Ensuring that our residents feel cared for with empathy and compassion is at the heart of what we do, so it's wonderful to hear your positive experience.We also appreciate your honest feedback regarding the laundry service. We understand how frustrating this can be, and we sincerely apologise for any inconvenience caused. We will review our processes to see how we can improve and minimise mix-ups in the future.If you have any specific concerns or suggestions, please feel free to contact the care home manager. Your input is invaluable in helping us enhance the quality of care and service we provide.
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Review from H C (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Fairland House for a few months and has settled in extremely well. We live six hours and every time I call and visit the management and carers are always extremely accommodating and answer our questions immediately. The food is excellent, the home is very clean and welcoming and the
activities are excellent. I would recommend Fairland House.
Reply from Isaac George, Referrals at Fairland HouseThank you for your review of Fairland House. We always strive to provide the highest quality care, and we are pleased your mum has settled in well. I will pass on your kind words to the staff!
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Review from D C (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Fairland House Care Home. The owner was absolutely amazing along with his managers and staff of the home in my hour of need in making my mothers move into Fairland House within hours of my request. They showed my mother and I kindness, compassion and are very professional. They
show respect to everyone own needs.
Reply from Ania, Director at Fairland HouseThank you for your kind review. We always strive to provide best possible care for residents in our care.
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Review from J T (Relative of Resident) published on 13 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The worries, stress and difficulties we faced having to put my partner's mum in a care home was all addressed by management. After visiting her everyday, we recognised how management and all staff were so caring and friendly, and dealt with all our issues and concerns professionally. All the staff are
excellent and am so grateful that my partner's mum is calm and reassured that she is being looked after by really nice people at this sad and worry time. Thank you all.
Reply from Kelly White, Deputy Manager/ Lead medication champion at Fairland HouseThank you so much for your kind words, we are thrilled to have your mother-in-law as part of our Fairland House community. Kindest Regards
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Review from A B (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Fairland House for almost a year now and is truly settled. Fairland House has and is still improving, its staff are wonderful and friendly. Improvements have been made in the living areas such as the lounge, quiet lounge and conservatory which is a vast improvement. The management listens
to any concerns or improvements you may think are needed.
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Review from J S (Sister of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think management and staff are working very hard to make Fairland House a home from home. It is good to see you now have a new activities person who is making it more enjoyable for the residents, staff and families. The staff are always very friendly and helpful, and someone is always available to
discuss any worries or queries we may have. Residents are always treated with respect. I have the most utmost respect for the management and staff for doing an excellent job which is never easy.
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Review from B W (Daughter of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find Fairland House a lovely place, the staff are always happy and smiley. There is always someone on hand to answer any questions I may have and I am always kept informed of anything affecting my Mother. It's nice to see when I visit that there is either music on, the TV on, or some activity happening.
It's good to see that the staff are always coming in and out to check the residents have everything they need.
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Review from A N (Daughter of Resident) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It wasn't an easy decision to move my father into residential care, but it was the right decision. He seems to have settled in well and looks much better than he did during the prolonged hospital stay which preceded his move to Fairland House.
He is at very high risk of falls and I feel he is safe
now - they do everything they can to help and have responded swiftly to medical issues he has experienced recently. I'm happy he's in their care.
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Review from R D (Brother of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had reservations when he first went in as old place and being redecorated and improving all the time.
But we need not have worried as some 20 months late my brother's care has been excellent. We are informed promptly of any changes in his condition and doctor's surgery opposite is a bonus as any
problems, they are at hand. Thank you to all the staff, very friendly.
Reply from Ania Smith, Accounts at Fairland HouseThank you for your review. The home is always being upgraded to make sure we provide warm and homely living environment for our residents.
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Review from S C (Daughter of Resident) published on 8 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Fairland House for over a year and I am so happy knowing that she is being kept safe and well. (Especially in the current situation). I'm confident that she is being well cared for by the lovely, friendly staff who go the extra mile to look after their residents. There is always a
lovely atmosphere and the food is amazing. I love that they have a great activities coordinator and a Facebook page where you are able to see photos and videos of some of their afternoon antics. So important when visiting has to be limited in these times. Thank you to the manager and her great team for being so caring towards my mum.
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Review from J C (Son of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was admitted to respite care after having a fall with a broken pelvis that developed into painful sciatica. Her care has been excellent and she is now fully mobile again.
She was well looked after and the family was pleased she was safe and secure.
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Review from Muriel F (Resident) assisted by family/friend published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looked after very well after getting a nasty bug. The quality of care was excellent and after nearly 3 weeks of their care, I was well enough to go home.
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Review from Georgina L (Daughter of Resident) published on 26 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very pleasant "home from home" staff seemed to go out of their way to make my lovely Dad comfy and happy in many ways. His love of singing, his likes and dislikes of food and drink and chatting about "the past".
They assisted with doctor's appointments where possible and also sorted out a haircut
and a chiropodist appointment too. Thank you all very much. I only marked satisfactory for value for money because all such establishments are expensive.
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Current Review Score: 9.2 (9.206)

Overview of Review Score

The Review Score of 9.2 (9.206) out of 10 for Fairland House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.406 for Fairland House is calculated as follows: ( (103 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 155 Ratings = 4.406
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Fairland House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Najma

Najma Mouttaqui-Karchaoui

Job Title: Care Home Manager Joined: 2025

Najma is a kind and caring individual who has progressed through the ranks in care, gaining valuable hands-on experience along the way. Since joining the home in 2025, she has made an immediate and positive impact on both the staff team and residents.


Her warm, approachable nature helps create a supportive and welcoming environment, and she is well respected by colleagues and loved by residents. Najma’s dedication, work ethic, and genuine compassion make her a valued member of the team and a strong role model for others.

Roland

Roland Mawhinney

Job Title: Deputy Care Home Manager

Roland is a caring and dedicated deputy who brings a consistently positive and energetic presence to the home. Always smiling and approachable, he plays a key role in supporting both residents and staff, creating a warm and uplifting atmosphere. His enthusiasm and hands-on approach help motivate the team, while his genuine compassion ensures residents feel safe, valued and well cared for.

George

George Williams

Job Title: Maintenance Manager

George is a reliable and highly practical Maintenance Manager who ensures all homes are safe, well-presented, and fully operational at all times. He takes a proactive approach to maintenance, quickly resolving issues and carrying out preventative work to minimise disruption. George is organised, responsive, and takes pride in maintaining high standards across the group, supporting both staff and residents with a safe and comfortable environment.

Ania

Ania George

Job Title: Managing Director Joined: 2014

Alongside her husband and founder of Ashley Care Group, Ashley George, Ania has overseen the smooth management of Ashley Care Group for 10+ years now.

Isaac

Isaac George

Job Title: Administrator Joined: 2023

Isaac is an organised and dependable administrator who plays a key role in the smooth running of the home. He manages day-to-day administrative tasks efficiently, ensuring systems, records, and communication are always up to date and compliant, helping the home operate seamlessly behind the scenes.

Frequently Asked Questions about Fairland House

What types of Care is Fairland House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairland House have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Fairland House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairland House to the centre of Attleborough?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairland House to verify any information. View our terms and conditions. Fairland House has an Enhanced Service - more info.