Care Homes Owned by Ashley Care Group

My brother has been at Hill Barn since March. He took a little while to settle as he has many complex problems. But with the care and attention from the manager, vice manager and through to carers kitchen staff & cleaner he has settled well and is well looked after. It has a very difficult time for our family but they have all helped us, and always very polite and we are all happy he is here.

My Mom has been a resident at Hill Barn care home for three and a half years and the care she has received has been excellent. The management and carers have really looked after my mom. Any questions I have had have been addressed.

Mum had a great 18 months at Church Farm and enjoyed all the activities on offer. She loved so many of the great staff and at her passing the love and care they had for her was also very great. Keep on doing what you do so well and only getting better with the appointment of your amazing new manager.

Nothing has been too much trouble for the staff as they have helped our relative settle in. All the staff have been so kind. They have taken time to get to know him and his interests. They have noted his preferences on food and worked hard to provide this for him. As a result he has accepted life in Fairland House very easily. Thank you to all the staff.

I am very happy with the care that my wife receives.

Although Ailwyn Hall had a challenging 2025, I am very impressed with the way that the new management team have set about putting things right. They are working hard to tick numerous boxes going forward. There are more family meetings, which myself and other relatives of residents are finding very helpful. The feedback, criticisms and relevant ideas for both the immediate and long term future of the home and the residents, feels like it's being actively responded to.

This is reassuring and commendable.

All the staff are brilliant. It's one big happy family. Mum was always clean in her clothes and washed. Her room was always clean. The staff made me very welcome. The staff was always pleasant to me and called me by my first name. I was so happy when my mum moved into the home. Know she passed away, all the staff were lovely, they couldn't help me enough. The home is always clean, and the food is brilliant. You cannot ask for a better home and lovely staff. I am going to miss seeing the wonderful staff. I was pleased my mum was in that home.

Hill Barn is an amazing place, and my mother was cared for to a high standard. Nothing was too much trouble, and all the staff so helpful. Hill Barn is amazingly clean and led by a first class management team. I could have not wanted for anything better for my mum.

Very friendly care home with all staff who are dedicated. Any problems at all they are dealt with immediately. Would recommend. My mother moved into this care home 5 years ago and l had many concerns but lately new management have taken over and l have no problems at all.

My mother had been a resident at Hill Barn for very nearly 5 years prior to her recent death. Being a small sized care home I have found it to be a a very friendly and caring environment. Over a period as long as this there have of course been periods where the staff have come and gone more often than I would have liked but unfortunately that is the nature of the business. Through thought there has been a nucleus of staff who have remained constant and always done their very best for my mother. In the final weeks of my mother's life I was genuinely moved by the way by the way the staff cared for her and kept me informed of developments.

I found the staff very friendly, very good support. Everything that needs to be done it is achieved. If I ask for help is given. I like going out with with others residents using the company's bus, recently we had a good experience at the Norwich Cathedral.

Our father spent around a year at Hill Barn. From day one, I had a good feeling. The manager was very welcoming and professional. All the staff involved came across very caring and performed their duties well. I felt dad was taken care of very well, and I never felt any concerns for my dad. The home itself had a nice feel to it, being converted barns, etc., and the grounds were well kept and a nice place to sit. Thank you to all the management and staff!

Mum has been at Fairland for 3 years. The staff are so caring not only towards mum but also me. They keep me updated on any change with mums health, medication and are always willing to take the time to answer any questions I have.

Everyone has been kind and supportive to help us all settling into life at Fairland House. All Staff work hard to ensure all residents are safe and happy. They have worked with us to solve any issues that have arisen and we all feel supported and cared for. The atmosphere is always welcoming.

My dear dad had been at Hillbarn for over a year before his passing. From the first day he arrived ALL staff members gave him and us a caring welcome. Their day to day care and attention was more than excellent. There were difficult times when my dad was having bad days and staff always made sure they did their utmost to make him feel better and sometimes used humour to try and cheer him up which certainly helped. I will be forever grateful knowing that when I went home I didn't have to worry about him. I was always honestly kept informed and when I was having a sad day a hug and a chat went a long way. Nothing was too much trouble, even the not so nice jobs were done in a dignified way. The care he received was undoubtedly top class and I can't thank them enough. What special people you all are x

All the staff at Hill Barn care home are very caring, friendly and professional. Their excellent care of my husband in the past year made it worry free for me. I was kept informed about his care and I felt supported. I can't thank them enough.

Just would like to thank all the staff at Hill Barn for looking after and caring for my Mum for the last 10 years. I think that she is the longest resident they have had stay at the home . It has been a pleasure to meet all the staff which welcomed me and looked after my Mum so well.I would recommend this care home , this is the most clean and tidy care home , and a lovely garden to watch the birds from mums room .

Following a recommendation from a close friend, we were lucky enough to obtain a place at Hill Barn Care Home for my mum. Whenever we visited, she was always clean and well dressed, likewise, her room was always clean and tidy. All the staff were chatty and friendly and took time to talk to us. Often telling us funny stories of what mum had been up to, if they had any concerns about mum, they would phone and let me know the problem and how they planned to deal with it. It was so nice to know she was always well cared for by such kind people.

I'm so glad that my mother was recommended Hill Barn. Keep up the good work!

As a family we were concerned about having to look at mum going into a care home. The team at Hill Barn have been fantastic at every step of mum's journey so far. We were all surprised at how mum settled in but I think the caring nature of all the staff and the homely feel has really helped.