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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ashley Care Group
Ashley Care Group has a strong presence in Norfolk, having built a business that is based on providing person-focused care for older people. The provider maintains environments that are comfortable and versatile living areas, that also allow for best practice, ideal for residential care needs while also being able to specialise in dementia. Protecting the independence and dignity of each client is central to care plans undertaken and decisions made, while qualified professionals also offer respite and day care services to the local community.

Ashley Care Group Locations (5)

 - Browse 5 Care Homes owned by Ashley Care Group
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Hill Barn Care Home
Church Lane, Sparham, Norwich NR9 5PP 
9.7 23 reviews
Hill Barn Care Home, Norwich, Norfolk
"All the staff at Hill Barn care home are very caring, friendly and professional. Their excellent care of my husband in the past year made…"   Read all 23 reviews
  • from £1,000 / week
  • 27 Rooms
Location Type Care Home

Welcome to Hill Barn Care Home, a beautiful barn conversion in the quiet village of Sparham. Hill Barn has ensuite bedrooms, homely 'countryside feel' communal areas and gardens for enjoyment all ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Old Vicarage Residential Home
Norwich Road, Ludham, Great Yarmouth NR29 5QA 
9.3 26 reviews
Old Vicarage Residential Home, Great Yarmouth, Norfolk
"It's was never going to be easy to find a place to look after your mum. Mum had full capacity of her brain yet the cancer was taking…"   Read all 26 reviews
  • from £1,250 / week
  • 41 Rooms
Location Type Care Home

Welcome to The Old Vicarage, a beautiful converted Georgian property in the heart of the village of Ludham. Situated within a nature reserve and close to the Broads National park, The Old Vicarage ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Fairland House
Station Road, Attleborough NR17 2AS 
9.1 37 reviews
Fairland House, Attleborough, Norfolk
"Everyone has been kind and supportive to help us all settling into life at Fairland House. All Staff work hard to ensure all residents are…"   Read all 37 reviews
  • from £1,250 / week
  • 34 Rooms
Location Type Care Home

Welcome to Fairland House, a beautiful converted Victorian residence in the heart of the Breckland town of Attleborough. Fairland House has ensuite bedrooms, homely communal areas and south-facing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Church Farm Residential Care Home
Yarmouth Road, Hemsby, Great Yarmouth NR29 4NJ 
9.1 10 reviews
Church Farm Residential Care Home, Great Yarmouth, Norfolk
"We chose Church Farm as it was a lovely homely vibe on our visit dad has really enjoyed the singing and entertainment provided here. Thank…"   Read all 10 reviews
  • from £1,000 / week
  • 40 Rooms
Location Type Care Home

Welcome to Church Farm Care Home, a beautiful converted rustic farmhouse property in the heart of the seaside village of Hemsby. Situated within the famous Hemsby seaside resort, and close to the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Ailwyn Hall Care Home
Berry's Lane, Honingham, Norwich NR9 5AY 
7.3 19 reviews
Ailwyn Hall Care Home, Norwich, Norfolk
"My father has settled very well at Ailwyn Hall. The care staff are unfailingly kind and responsive to his needs. He clearly feels supported…"   Read all 19 reviews
  • from £1,250 / week
  • 41 Rooms
Location Type Care Home

Ailwyn Hall offer a picturesque location for care needs with two wings - a residential wing and dementia wing with staff fully trained to provide a top quality service. A pleasant location ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care

Ashley Care Group Reviews (115)

8.9

Ashley Care Group has a Group Review Score of 8.9 (8.905) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ashley Care Group must have a Review Score.

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Review of

Fairland House

from E F (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone has been kind and supportive to help us all settling into life at Fairland House. All Staff work hard to ensure all residents are safe and happy. They have worked with us to solve any issues that have arisen and we all feel supported and cared for. The atmosphere is always welcoming.
Reply from Ania George, Finance at Fairland HouseThank you so much for your kind and thoughtful review.

We are truly pleased to hear that you and your loved one have felt supported and welcomed at Fairland House. Creating a warm, safe, and caring environment is at the heart of everything we do, so it means a great deal to know that this is being felt by residents and their families.

Im especially glad to hear that our team have been able to work closely with you to address any concerns and ensure a smooth transition into life at the home. Supporting both residents and their families during this time is incredibly important to us.

Your recognition of the teams hard work, kindness, and dedication will mean a lot to everyone here. We will be sure to share your lovely feedback with them.

Thank you again for taking the time to share your experienceit is greatly appreciated.
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Review of

Hill Barn Care Home

from Debbie B (Daughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear dad had been at Hillbarn for over a year before his passing. From the first day he arrived ALL staff members gave him and us a caring welcome. Their day to day care and attention was more than excellent. There were difficult times when my dad was having bad days and staff always made sure they
did their utmost to make him feel better and sometimes used humour to try and cheer him up which certainly helped. I will be forever grateful knowing that when I went home I didn't have to worry about him. I was always honestly kept informed and when I was having a sad day a hug and a chat went a long way. Nothing was too much trouble, even the not so nice jobs were done in a dignified way. The care he received was undoubtedly top class and I can't thank them enough. What special people you all are x
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your incredibly kind and heartfelt words. It truly means a great deal to all of us at Hill Barn.
We are so pleased that your dad felt welcomed and cared for from the very beginning, and that you were able to have peace of mind knowing he was in safe hands. Supporting both our residents and their families, especially during more difficult times, is something we take great pride in.
Your mention of the team's kindness, humour and compassion - even during challenging moments - will mean so much to them. We will make sure your lovely feedback is shared with everyone.
It was an honour to care for your dad, and we are very grateful that you trusted us with his care. Thank you again for taking the time to write such a meaningful review.
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Review of

Hill Barn Care Home

from Anne C (Wife of Resident) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Hill Barn care home are very caring, friendly and professional. Their excellent care of my husband in the past year made it worry free for me. I was kept informed about his care and I felt supported. I can't thank them enough.
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for taking the time to share your kind words about Hill Barn. We are truly grateful for your feedback.
It means a great deal to our whole team to know that the care and support provided to your husband helped give you peace of mind during what can be a very difficult time. Our staff work incredibly hard to ensure residents are treated with dignity, compassion and respect, and your comments will mean a lot to them.
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Review of

Hill Barn Care Home

from Carmen B (Daughter of Resident) published on 12 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just would like to thank all the staff at Hill Barn for looking after and caring for my Mum for the last 10 years. I think that she is the longest resident they have had stay at the home . It has been a pleasure to meet all the staff which welcomed me and looked after my Mum so well.I would recommend
this care home , this is the most clean and tidy care home , and a lovely garden to watch the birds from mums room .
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind and heartfelt words. It has truly been an honour to care for your Mum over the past 10 years. We are so pleased that you felt welcomed and that your Mum was happy, comfortable, and well looked after at Hill Barn.
Your lovely feedback about our team, cleanliness, and garden means a great deal to us all.
With warmest wishes,
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Review of

Hill Barn Care Home

from Beverly P (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following a recommendation from a close friend, we were lucky enough to obtain a place at Hill Barn Care Home for my mum. Whenever we visited, she was always clean and well dressed, likewise, her room was always clean and tidy. All the staff were chatty and friendly and took time to talk to us. Often
telling us funny stories of what mum had been up to, if they had any concerns about mum, they would phone and let me know the problem and how they planned to deal with it. It was so nice to know she was always well cared for by such kind people.
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind words. Were delighted to hear about your positive experience, and I will be sure to pass your feedback on to the team at Hill Barn. Your support means a great deal to us.
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Review of

Hill Barn Care Home

from C B (Granddaughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first visit to the care home was when I helped settle my grandmother in. We were welcomed with open arms by the management team (Rachel & Callum both) as well as the head carer (Tina).The home has a very friendly atmosphere with all the staff who couldn't be more helpful and respectful to my GM
need.
My first impression was very good and I knew that we were leaving my GM in safe hands.
I visit the home weekly and my impression has not changed. I'm welcomed by name, my GM settled in straight away (no anxiety) which was also positive. You can have an open and honest conversation with the management team and the staff have always got a smile on there faces. You can tell that everyone is looked after, the home really does care about the people living there, staff are very patient, friendly, attentive, professional. The facilities are clean and my GM is well looked after (clean, tidy, well groomed ect).
I'm so glad that my mother was recommended Hill Barn. Keep up the good work!
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for this lovely review Were so pleased to hear that your grandmother has settled in so well and that you continue to feel welcomed and supported. Ill be sure to pass your kind words on to Rachel, Callum, Tina, and the whole team at Hill Barn theyll be thrilled. Thank you for your trust and recommendation!
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Review of

Hill Barn Care Home

from A M (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we were concerned about having to look at mum going into a care home. The team at Hill Barn have been fantastic at every step of mum's journey so far. We were all surprised at how mum settled in but I think the caring nature of all the staff and the homely feel has really helped.
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind words. We completely understand how difficult it can be for families when a loved one moves into a care home, so it means a great deal to hear that your mum has settled in well and that you have felt supported throughout her journey so far.
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Review of

Hill Barn Care Home

from Cherry D (Daughter of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with the care and support my dear Dad has in your care home. As you know he loves his food & he is always given a good variety which he enjoys. I live in Devon & its such piece of mind that Dad is in your care, as I am so far away. I would like to thankyou all for your
patience & understanding also.
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind and thoughtful feedback. It truly means a great deal to our whole team to know that your dad is happy, well cared for, and enjoying his meals.
We understand how difficult it can be when loved ones live far away, so it is especially rewarding to hear that we have been able to give you peace of mind. Your thanks for our patience and understanding will be shared with the team, who will be very touched by your words.
Thank you again for taking the time to leave this lovely review.
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Review of

Hill Barn Care Home

from Jane N (Friend of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend Isobel had a difficult illness that made it hard for her to communicate and restricted her mobility. Isobel had requested a room at Hill Barn before her illness became debilitating, and she was very grateful that a room was found for her when she could no longer manage by herself. The room
was able to accommodate some furnishings from Isobel's home, including lots of pictures that were put on the walls. making the room feel homely and familiar.


The calm atmosphere at Hill Barn made Isobel feel safe and comfortable. All the staff were attentive and treated her with respect and compassion. This allowed Isobel to maintain her dignity and enjoy the company of others when she wished, or to enjoy privacy when she preferred.


I felt that the team at Hill Barn were very fond of Isobel and did everything they could to improve her quality of life. It is a great comfort to know that such caring people were with her when friends and family couldn't be there.


Thank you.


Jane

Reply from Ania George, Director at Hill Barn Care HomeThank you so much for taking the time to share such a thoughtful and moving review.

We are honoured that Isobel was able to come to Hill Barn Care Home at a time when she needed support most. It means a great deal to us that her room could be made to feel familiar and homely, and that this helped her feel safe and comfortable during such a difficult period.

Your words about the calm atmosphere, dignity, compassion, and respect shown by our team will be very meaningful to the staff who cared for Isobel. They genuinely strive to support each person as an individual-offering companionship when wanted and privacy when preferred-and it is reassuring to know this was felt so clearly.

Thank you for trusting us with Isobel's care. Knowing that her friends and family felt comforted by the care she received is something we value deeply.
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Review of

Fairland House

from Janet S (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my mother was here only a short time, she was given much support and care. All staff were helpful.
I'm sure she enjoyed all the activities and joined in, although she was very frail.
Reply from Ania George, Director at Fairland HouseThank you so much for your kind words.

Were very pleased to hear that your mother felt supported and well cared for during her time with us. Even when residents are with us for a short period, its important to us that they feel comfortable, included, and valued. Were especially glad to know she was able to enjoy and take part in the activities, despite being very frail.

Thank you for taking the time to share your feedbackit truly means a lot to our team.
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Review of

Church Farm Residential Care Home

from C D (Daughter of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose Church Farm as it was a lovely homely vibe on our visit dad has really enjoyed the singing and entertainment provided here. Thank you to all the lovely staff involved in dads care during his time here.
Reply from Isaac George, Referrals at Church Farm Residential Care HomeThankyou for your kind review of Church Farm. We are very pleased that you were happy with the care your father received by our staff during his time at the home, and that you rated our entertainment choices. I will pass on your best wishes to our wonderful staff.
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Review of

Hill Barn Care Home

from Derek C (Son of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother, who suffers from Alzheimer's and vascular dementia, moved into Hill Barn in January 2025. I cannot speak highly enough of the standard of care she receives. Without exception, the fantastic staff are deeply caring and have helped Mum settle in and give myself and my brothers complete peace
of mind. The home's location is idyllic. It is also relatively small, which means we know Mum is receiving one-on-one care. The atmosphere is always warm and caring. There is nowhere else I would want my mother to be.
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind words. We are truly delighted to hear how well your mum has settled at Hill Barn and that you feel confident in the care she receives. Our team takes great pride in creating a warm, homely environment where every resident feels valued and supported, so your feedback means a great deal to us.
I will share your lovely comments with the team - they will be thrilled to know their hard work is appreciated.
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Review of

Ailwyn Hall Care Home

from J T (Wife of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My husband's care was poor he ended up with bed sores. He was not turned every two hours. His clothes missing and replaced with other people items when I complained to managers they were rude. Communication was poor only spoke to manager twice as never saw her. Even though I was in there nearly everyday
I was never told his medication had been stopped and he was end of life I am next of kin should have been informed My daughter complained to owner of the home nothing improved.
Reply from Ania George, Director at Ailwyn Hall Care HomeWe are sorry to hear that you were unhappy with your experience. We take all feedback and complaints very seriously.
Following your concerns, the matter was fully reviewed by the Care Quality Commission (CQC), who have since looked into the complaint and closed it with no further action required.
We remain committed to providing the highest standard of care and to working closely with families to ensure residents are safe, happy, and well supported.
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Review of

Ailwyn Hall Care Home

from Tracey T (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Disgraceful poor management reported to CQC my poor dad was left wet his clothes disappeared he was left freezing cold in a TShirt as all eight jumpers had gone missing slippers missing despite his name in all items. Now seeking legal advice
Reply from Ania George, Director at Ailwyn Hall Care HomeWe are very sorry to read your comments. The concerns you raised were fully investigated by the Care Quality Commission (CQC), and no further action was taken following their review.

It's important to note that other members of your family have expressed that they were very happy with the care your father received at the home. Our team continues to provide the highest level of care and support to all residents, ensuring their wellbeing and comfort at all times.

We have made several attempts to resolve your concerns amicably, but unfortunately this has not been possible as you continue to raise new complaints. Nevertheless, we remain committed to open communication and to providing the best possible care for all our residents.
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Review of

Fairland House

from Jane B (Wife of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for a month.After reading the reviews, CQC report and a visit to the home, I felt this was a good choice. This decision proved to be correct. It is very homely, the staff/management are very kind, caring, efficient and always available to speak to.The home has a very good
relationship with the local surgery, which is just across the road.The home is clean, the rooms are comfortable, the residents are safe, secure and treated with dignity.The food is good, I have been welcomed and stayed for lunch several times.Plenty of drinks are always available, this is monitored well. The activities are plentiful/varied/fun and residents are encouraged to join in. The washing is done regularly, although I have named all my husband's clothes, sometimes these go missing, understandably, with so much to do. A quick word with the staff/management and this is resolved.
Reply from Isaac George, Referrals at Fairland HouseThankyou for your kind review of Fairland House. We are extremely happy that you are pleased with your decision to place your trust in us with the care of your husband. We are proud of our staff for their recent CQC 'good' rating, and that you rate our food and activity choices. We will continue to review our laundry processes and make any changes that will stop this happening in the future. Best Regards
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Review of

Hill Barn Care Home

from F J (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received fantastic care at Hill Barn. All the staff were very kind and caring and he was well looked after. He had a very big appetite and loved eating and they made sure he had all the food he wanted, sometimes having a whole second dinner. He was so happy there and they made sure he was
comfortable. I found all the staff to be very friendly, engaged and helpful, which was very reassuring and meant I didn't need to worry about him. A very big thank you to all the staff for making him feel at home and happy. You're doing a fantastic job!
Reply from Ania George, Director at Hill Barn Care HomeThank you so much for your kind words. We are delighted to hear that your father was happy at Hill Barn and that he felt comfortable and well cared for. It's always our aim to make residents feel at home, and knowing that he enjoyed his meals and the company here means a lot to the whole team. Your feedback is very much appreciated, and we will be sure to share it with all the staff - they will be thrilled to know their efforts made such a difference.
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Review of

Ailwyn Hall Care Home

from T H (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled very well at Ailwyn Hall. The care staff are unfailingly kind and responsive to his needs. He clearly feels supported and has noticeably relaxed since arriving at the home. When the family visits we are always helped to settle him - often outside in the peaceful garden. We feel
confident that our father is in the best place for him and his needs.
Reply from Isaac George, Referrals at Ailwyn Hall Care HomeThank you for your kind review of Ailwyn Hall. We are extremely pleased that your dad has settled in well, and that you rate the care that our staff provide. We hope he continues to use our beautiful garden whenever the weather suffices.
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Review of

Fairland House

from J S (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Personal care is very poor. Some mornings she left to wash & dress herself. I've had to buy her some towels. Her clothes get lost in the wash room. The food is very poor she just eats what she can. Some days she gets nothing to eat from lunch til the next morning.
Reply from Ania George, Director at Fairland HouseThank you for your feedback. We are sorry to hear your concerns, though it is a shame you didn't come and speak to our manager directly. We have an open-door policy and always encourage families to share any worries so we can resolve them immediately. We would like to reassure you that your mum has actually gained a stone in weight since coming to the home, which shows she is eating well and enjoying a good variety of food. She is also a very independent lady who prefers to dress and carry out her personal hygiene on her own, and we support and encourage this independence as part of her care. We do everything possible to safeguard residents' belongings, including clothes and personal items, and will continue to review our laundry processes to minimise any inconvenience. Please do feel free to contact the home manager at any time if you would like to discuss this further.
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Review of

Hill Barn Care Home

from P C (Daughter-in-law of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father-in-law has been a resident since May and has been well looked after by the manager and staff at Hillbarn. He keeps himself to himself and mainly in his room, but has enjoyed watching the work that has been happening to renovate the old pond in the courtyard. As he previously built and looked
after his own pond he is knowledgeable about keeping fish in a good environment. The pond redevelopment at Hillbarn has drawn him out of his room, gives him a little focus and something new to show and share with us when we visit. The team should be praised for ensuring this small benefit to the residents has remained, rather than simply be filled in (as it could have been). We look forward to seeing further improvements at Hillbarn over time.
Reply from Isaac George, Referrals at Hill Barn Care Home'Thankyou for your kind review of Hill Barn. We are pleased that your father in law has settled in well and that you are happy with the level of care provided by Rachel and her staff. We are always upgrading the home, including the recently renovated pond, which we are happy has kept your father in law busy. I will pass on your praise to the Hill Barn team!
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Review of

Church Farm Residential Care Home

from M W (Son of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Church Farm Care Home in April & I have to say I am beyond amazed with this place in every way.


The leadership & single member of staff I have seen or spoken to have been professional, friendly, polite & absolutely fantastic with all of the residents and I cannot fault a single

one of them in the slightest.


The manager & deputy manager are very professional, approachable & so engaged and on hand and involved with the residents, staff and what is going on within the home also, nothing seems to be too much trouble for them & they will always make time to speak to you if you need to speak to them.


As someone with a very strong senior leadership background myself you can see quality leadership in others and in my opinion Church Farm are very lucky indeed to have their manager & leading the home which in turn gives me great reassurance that my father is in a very good place/environment and is receiving the very best care & support he can.

Reply from Ania George, Director at Church Farm Residential Care HomeThank you so much for your kind and thoughtful feedback. We are truly grateful for your words of appreciation. It means a great deal to the entire team to know that their dedication and hard work are recognised. We take great pride in creating a warm, supportive environment for both our residents and their families, and its incredibly rewarding to hear that this has been your experience. Your comments about our leadership team are especially appreciated, particularly coming from someone with a strong senior leadership background. We are indeed very fortunate to have such committed and compassionate individuals leading the home, and your reassurance about your father's care is exactly what we strive for every day. Thank you again for taking the time to share your feedback it really does make a difference. Warmest regards,
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Frequently Asked Questions about Ashley Care Group

Costs for care homes owned by Ashley Care Group

Average costs per week for care homes owned by Ashley Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Ashley Care Group, based on 5 out of 5 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,150
Residential Dementia Care £1,083
All Care Types £1,150
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Ashley Care Group own?

Ashley Care Group own 5 Care Homes.

Which Ashley Care Group Care Homes have the highest review score?

Hill Barn Care Home, Old Vicarage Residential Home & Fairland House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Care Group to verify any information. View our terms and conditions. Ashley Care Group has an Enhanced Service – more info.