Hill Barn Care Home

The staff seem to be able to remember me and who i am visiting

My brother has been at Hill Barn since March. He took a little while to settle as he has many complex problems. But with the care and attention from the manager, vice manager and through to carers kitchen staff & cleaner he has settled well and is well looked after. It has a very difficult time for our family but they have all helped us, and always very polite and we are all happy he is here.

My Mom has been a resident at Hill Barn care home for three and a half years and the care she has received has been excellent. The management and carers have really looked after my mom. Any questions I have had have been addressed.

All the staff are brilliant. It's one big happy family. Mum was always clean in her clothes and washed. Her room was always clean. The staff made me very welcome. The staff was always pleasant to me and called me by my first name. I was so happy when my mum moved into the home. Know she passed away, all the staff were lovely, they couldn't help me enough. The home is always clean, and the food is brilliant. You cannot ask for a better home and lovely staff. I am going to miss seeing the wonderful staff. I was pleased my mum was in that home.

Hill Barn is an amazing place, and my mother was cared for to a high standard. Nothing was too much trouble, and all the staff so helpful. Hill Barn is amazingly clean and led by a first class management team. I could have not wanted for anything better for my mum.

My mother had been a resident at Hill Barn for very nearly 5 years prior to her recent death. Being a small sized care home I have found it to be a a very friendly and caring environment. Over a period as long as this there have of course been periods where the staff have come and gone more often than I would have liked but unfortunately that is the nature of the business. Through thought there has been a nucleus of staff who have remained constant and always done their very best for my mother. In the final weeks of my mother's life I was genuinely moved by the way by the way the staff cared for her and kept me informed of developments.

Our father spent around a year at Hill Barn. From day one, I had a good feeling. The manager was very welcoming and professional. All the staff involved came across very caring and performed their duties well. I felt dad was taken care of very well, and I never felt any concerns for my dad. The home itself had a nice feel to it, being converted barns, etc., and the grounds were well kept and a nice place to sit. Thank you to all the management and staff!

My dear dad had been at Hillbarn for over a year before his passing. From the first day he arrived ALL staff members gave him and us a caring welcome. Their day to day care and attention was more than excellent. There were difficult times when my dad was having bad days and staff always made sure they did their utmost to make him feel better and sometimes used humour to try and cheer him up which certainly helped. I will be forever grateful knowing that when I went home I didn't have to worry about him. I was always honestly kept informed and when I was having a sad day a hug and a chat went a long way. Nothing was too much trouble, even the not so nice jobs were done in a dignified way. The care he received was undoubtedly top class and I can't thank them enough. What special people you all are x

All the staff at Hill Barn care home are very caring, friendly and professional. Their excellent care of my husband in the past year made it worry free for me. I was kept informed about his care and I felt supported. I can't thank them enough.

Just would like to thank all the staff at Hill Barn for looking after and caring for my Mum for the last 10 years. I think that she is the longest resident they have had stay at the home . It has been a pleasure to meet all the staff which welcomed me and looked after my Mum so well.I would recommend this care home , this is the most clean and tidy care home , and a lovely garden to watch the birds from mums room .

Following a recommendation from a close friend, we were lucky enough to obtain a place at Hill Barn Care Home for my mum. Whenever we visited, she was always clean and well dressed, likewise, her room was always clean and tidy. All the staff were chatty and friendly and took time to talk to us. Often telling us funny stories of what mum had been up to, if they had any concerns about mum, they would phone and let me know the problem and how they planned to deal with it. It was so nice to know she was always well cared for by such kind people.

I'm so glad that my mother was recommended Hill Barn. Keep up the good work!

As a family we were concerned about having to look at mum going into a care home. The team at Hill Barn have been fantastic at every step of mum's journey so far. We were all surprised at how mum settled in but I think the caring nature of all the staff and the homely feel has really helped.

I could not be happier with the care and support my dear Dad has in your care home. As you know he loves his food & he is always given a good variety which he enjoys. I live in Devon & its such piece of mind that Dad is in your care, as I am so far away. I would like to thankyou all for your patience & understanding also.

My friend Isobel had a difficult illness that made it hard for her to communicate and restricted her mobility. Isobel had requested a room at Hill Barn before her illness became debilitating, and she was very grateful that a room was found for her when she could no longer manage by herself. The room was able to accommodate some furnishings from Isobel's home, including lots of pictures that were put on the walls. making the room feel homely and familiar.

The calm atmosphere at Hill Barn made Isobel feel safe and comfortable. All the staff were attentive and treated her with respect and compassion. This allowed Isobel to maintain her dignity and enjoy the company of others when she wished, or to enjoy privacy when she preferred.

I felt that the team at Hill Barn were very fond of Isobel and did everything they could to improve her quality of life. It is a great comfort to know that such caring people were with her when friends and family couldn't be there.

Thank you.

Jane

My mother, who suffers from Alzheimer's and vascular dementia, moved into Hill Barn in January 2025. I cannot speak highly enough of the standard of care she receives. Without exception, the fantastic staff are deeply caring and have helped Mum settle in and give myself and my brothers complete peace of mind. The home's location is idyllic. It is also relatively small, which means we know Mum is receiving one-on-one care. The atmosphere is always warm and caring. There is nowhere else I would want my mother to be.

My father received fantastic care at Hill Barn. All the staff were very kind and caring and he was well looked after. He had a very big appetite and loved eating and they made sure he had all the food he wanted, sometimes having a whole second dinner. He was so happy there and they made sure he was comfortable. I found all the staff to be very friendly, engaged and helpful, which was very reassuring and meant I didn't need to worry about him. A very big thank you to all the staff for making him feel at home and happy. You're doing a fantastic job!

My father-in-law has been a resident since May and has been well looked after by the manager and staff at Hillbarn. He keeps himself to himself and mainly in his room, but has enjoyed watching the work that has been happening to renovate the old pond in the courtyard. As he previously built and looked after his own pond he is knowledgeable about keeping fish in a good environment. The pond redevelopment at Hillbarn has drawn him out of his room, gives him a little focus and something new to show and share with us when we visit. The team should be praised for ensuring this small benefit to the residents has remained, rather than simply be filled in (as it could have been). We look forward to seeing further improvements at Hillbarn over time.

My mother was taken into Hill Barn on 4th November 2024. The staff and management here were extremely helpful in getting her settled in and encouraged her to participate in the many activities that were arranged for residents. All staff were respectful, caring and supportive. Sadly my mother passed away on 19th February 2025 so her stay was quiet short. We were satisfied with the care she received.

Overall experience has been very good. Staff are always friendly and helpful. I have no areas of concern at this time.