Norwich Road, Ludham, Great Yarmouth NR29 5QA
Old Vicarage Residential Care Home is a converted Georgian property, situated within a nature reserve and close to the Norfolk broads.
Professionals are trained in high standards of residential and dementia care, at the same time as being committed to supporting a quality lifestyle.
Residents are encouraged to be independent, enjoying access to interests and activities, while there is also a bright Victorian conservatory, a TV lounge, sun terrace and lawned garden.
Meals are prepared fresh every day and include personalised dietary dishes.
Group: Ashley Care Group
Person in charge: Lorraine Roberts (Care Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 29
Rooms with ensuite WC: 29
Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Old Vicarage Residential Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Old Vicarage Residential Home has a Review Score of 8.3 (8.312)
The Review Score of 8.3 (maximum of 10) for Old Vicarage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Old Vicarage Residential Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.717 for Old Vicarage Residential Home is calculated as follows: ( (47 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.595 Points relating to the number of positive Reviews for Old Vicarage Residential Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.8 Target = 0.345
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Mary P (Daughter of Resident) on Thursday 5 January 2017. Relates to December 2016.
The Old Vicarage Residential Home is a home from home, comfortable, relaxing and not in the least bit clinical, with staff who are caring and kind. They encourage autonomy and independence whilst providing support where needed and everyone is treated as an individual. Everyone at the care home works as part of an extended family and always makes visitors welcome. This is a happy place with lots of laughter and a place where residents are able to spend their final days in familiar surroundings supported by staff they know who care deeply about them. I visit this home four times a week and would highly recommend it.
How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by Tim B (Son of Resident) on Tuesday 6 September 2016. Relates to August 2016.
Indebted to the support, advice and help thus received. Every effort has been taken by all members of staff, to welcome my mother to her new home. Service and care seem to be the aura surrounding everyone I've met. Neither my mother or myself ever thought this part of life could be so pleasant, surrounded as we are with such respectful and thoughtful people.
How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Jennie/Elaine (Daughter of Resident) on Friday 5 August 2016. Relates to July 2016.
This home has looked after my mother so well. The staff and the management are always helpful and very caring. I know my mum is cared for and looked after in a loving environment. It is a great relief to me knowing this and I can always chat to the staff and now the new manager and know they will listen and reassure me about my mum and her care. Thank you. It is a lovely place.
How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Excellent
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Tim B (Son of Resident) on Friday 22 July 2016. Relates to July 2016.
Mum has Alzheimer's and needed urgent respite care, when her own at home care was available.
The Old Vicarage looked after her very well during her 3 week stay. The staff were very friendly and helpful and the grounds and location were lovely.
How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Nicola B (Daughter of Resident) on Thursday 17 December 2015. Relates to December 2015.
The home is a friendly, open, caring place. It feels more like a private guest house in that it is completely "non institutional" The care is discreet but all encompassing. My mother has advanced dementia but the approach is to allow her to be as independent as possible but with absolute vigilance re her well being. We are allowed free access whenever we want to visit. It really is as close to a home from home as one could wish for.
How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Old Vicarage Residential Home
There are currently no Care Home Idol entrants who have performed at Old Vicarage Residential Home
