Old Vicarage Residential Home

Norwich Road, Ludham, Great Yarmouth NR29 5QA

Old Vicarage Residential Home, Great Yarmouth, Norfolk
Old Vicarage Residential Home, Great Yarmouth, Norfolk

Old Vicarage Residential Care Home is a converted Georgian property, situated within a nature reserve and close to the Norfolk broads.

Professionals are trained in high standards of residential and dementia care, at the same time as being committed to supporting a quality lifestyle.

Residents are encouraged to be independent, enjoying access to interests and activities, while there is also a bright Victorian conservatory, a TV lounge, sun terrace and lawned garden.

Meals are prepared fresh every day and include personalised dietary dishes.

Group: Ashley Care Group

Person in charge: Lorraine Roberts (Care Manager)

Local Authority / Social Services: Norfolk County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 29

Rooms with ensuite WC: 29

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Old Vicarage Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.3 Old Vicarage Residential Home has a Review Score of 8.3 (8.312)

The Review Score of 8.3 (maximum of 10) for Old Vicarage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Old Vicarage Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.717 for Old Vicarage Residential Home is calculated as follows: ( (47 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.717

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.595 Points relating to the number of positive Reviews for Old Vicarage Residential Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.8 Target = 0.345

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Old Vicarage Residential Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Old Vicarage Residential Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2

The Old Vicarage Residential Home is a home from home, comfortable, relaxing and not in the least bit clinical, with staff who are caring and kind. They encourage autonomy and independence whilst providing support where needed and everyone is treated as an individual. Everyone at the care home works as part of an extended family and always makes visitors welcome. This is a happy place with lots of laughter and a place where residents are able to spend their final days in familiar surroundings supported by staff they know who care deeply about them. I visit this home four times a week and would highly recommend it.

How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Indebted to the support, advice and help thus received. Every effort has been taken by all members of staff, to welcome my mother to her new home. Service and care seem to be the aura surrounding everyone I've met. Neither my mother or myself ever thought this part of life could be so pleasant, surrounded as we are with such respectful and thoughtful people.

How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has looked after my mother so well. The staff and the management are always helpful and very caring. I know my mum is cared for and looked after in a loving environment. It is a great relief to me knowing this and I can always chat to the staff and now the new manager and know they will listen and reassure me about my mum and her care. Thank you. It is a lovely place.

How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Mum has Alzheimer's and needed urgent respite care, when her own at home care was available.
The Old Vicarage looked after her very well during her 3 week stay. The staff were very friendly and helpful and the grounds and location were lovely.

How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is a friendly, open, caring place. It feels more like a private guest house in that it is completely "non institutional" The care is discreet but all encompassing. My mother has advanced dementia but the approach is to allow her to be as independent as possible but with absolute vigilance re her well being. We are allowed free access whenever we want to visit. It really is as close to a home from home as one could wish for.

How likely would you be to recommend Old Vicarage Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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