Fairland House

I was looked after very well after getting a nasty bug. The quality of care was excellent and after nearly 3 weeks of their care, I was well enough to go home.

They assisted with doctor's appointments where possible and also sorted out a haircut and a chiropodist appointment too. Thank you all very much. I only marked satisfactory for value for money because all such establishments are expensive.

The staff and level of care are what make Fairland House. My mother has been here 2 1/2 years now and is very settled here. She chooses not to participate in activities but that is not due to lack of choice. The public areas have received a spruce up in an ongoing refurb. Mother is very well looked after and all needs met by friendly, caring staff. I highly recommend this home.

Our grateful thanks to all the staff for making Mum so happy

I have just visited as part of a resident's & their families Christmas Lunch. The staff were amazing in looking after everybody - getting the residents into the dining areas and getting the families seated with them. They were all dressed up in festive clothing and went about everything in a cheerful, "can do" manner. To see my Nan joining in with the singing after the meal was a joyful sight. Thank you to all the staff for all you have done to date, today just showed what a great place this is.

This a lovely home. The atmosphere of the home is welcoming and very homely. Staff are always friendly and helpful, food very good and a great selection. Would definitely recommend Fairland House. My mum is very happy here and I couldn’t wish for a better place for her.

My husband has Parkinson's/Lewy Bodies Dementia is in a nursing home but I was still doing quite a lot for him. In the end my doctor said I was worn out, so I have just completed a further 4 weeks respite. Once again I have been looked after very well because I am probably more aware of my surroundings this time, staff patience with residents is amazing.

I came up from London to visit my mother who was staying at the home on respite. I found the home to be a lovely place and my mum said she was very happy and enjoying her stay. The food has been lovely. The care excellent and all very pleasant.

Fairfield is a lovely care home. The staff are very friendly and helpful. The care my mother receives is excellent. The home is clean and tidy and very homely. Food is good with good sized portions and a good variety. The gardens are also beautiful. Plenty of places to sit and enjoy the flowers and shrubs.

The staff are hard working, kind and caring and the manager is outstanding. We have been able to stop worrying about our relative now because we know she's so well taken care of. On a side note, the tea and cake that is often provided when we visit is so kind and always very much appreciated!

My Mother has been a resident since the beginning of 2016 initially for respite care, recommended by a GP, but she has remained ever since, which is testament itself. My mum is happy and feels secure, yes she would probably rather be in her own home but she needs the care and attention given by Fairland House. The staff are attentive and caring meeting the individual residents needs. They are the reason I rate the care home excellent. Nothing is too much trouble, from the manger through to the handyman. The rooms vary slightly as you would expect from an older building. My mum has just moved into a garden room which is spacious has a door into the beautiful garden which are easily accessible to residents. There has been limited activities recently due to organiser leaving and the post is now filled, so they should resume. If I had any negative comment it would be that there are no organised outings, however that apart I would not hesitate to recommend unreservedly.

Fairland House always makes us welcome, they offer drinks and refreshments, they offer other rooms to meet and talk to the resident. I always take the residents sister with me and she also is very happy. I myself have worked in a few residential homes and Fairland House is the best I have been in.

Conveniently located in town. Spacious en-suite bedroom (reached by stair-lift) warm and comfortable with room for small personal pieces of mother's furniture. Meals are very good and varied, always a choice. Never a problem for visitors to stay for lunch. Lounges, conservatory and dining rooms are all warm and comfortable. Entertainment and activities (e.g. craft, quizzes and bingo etc.) every weekday afternoon. Management are very efficient and staff/carers are very attentive and caring. Overall a very well run and managed care home.

My grandmother went into Fairland House for respite care for 2 weeks, after a few days she had already settled in and didn't want to go home again, so she hasn't gone home and is now a permanent resident. This home is so warm and friendly and has a very homely atmosphere. The staff are very helpful and kind, nothing is to much trouble. The manager is very knowledgeable and always very approachable. They have made all my family feel very welcome when visiting of which you can do at anytime as they don't have set visiting hours. Couldn't recommend this home enough.

My mother was a resident at Fairland House for over five years from the first day through to last (she passed away in May 2015) we were completely satisfied with her care. Fairland House is clean and bright, lovely gardens and offers in house entertainment. My mother enjoyed good food and very attentive care at all times- a credit to both management and staff and an excellent care home. My father in law is now a resident there as well.

My very elderly aunt lived for one year up to her death in December 2015 at Fairland House and despite previously having been opposed to the idea of living in a home, she took to life at Fairland House immediately and never expressed a wish to return to her own house. She was extremely happy at Fairland House and appreciated the loving and good-humoured care of all staff that went well beyond the call of duty. She also appreciated the activities and social contact with other residents that she had lacked when previously living alone for many years in her own house. She loved the excellent food, having always had a healthy appetite, unfailingly clearing her substantial plate right up to shortly before her final decline as she approached her 97th birthday. As her nephew it was a great relief to me that the high quality care changed my aunt's somewhat preconceived views of residential homes and it was a source of pleasure and satisfaction to me that she ended her days serenely contented.

My son arranged a place for me at this care home where his partner's gran had been very happy. I arrived straight from hospital and was made welcome too, a very pleasant room overlooking the garden. I now have my own adjustable bed and chair and various personal knick-knacs which add to my comfort and pleasure. The staff vary from teens to retiring age which makes for interesting and varied communication at several levels. They are willing and skilled in which cannot be the easiest job in the world. My visitors are made welcome and often wanted to join a meal with us residents. The catering is excellent - someone has a wonderful hand with pastry, special diets i.e. diabetics are provided and our opinions are asked on new and favourite dishes. The housekeeping staff keep my room to a high standard much as I would expect at my home. They are helpful and cheerful and keep my bird table full. I think much of the success of this home is due to the management.

My mother is at this care home. The care home is very clean, staff are friendly and always happy to help. My mother seems very happy and made friends. Food is great quality and variety.

I've found the home to be very good, warm and friendly. I have a good rapport with management and staff alike. They treat my mother very well and she has a new lease of life at 93 since losing my dad. My brother and I are always welcome and allowed to take mum out whenever we want. I would recommend the homes to others.

We consider the care provided to my mother to be excellent in all aspects. The friendliness and caring of all staff was second to none during Mum's time at Fairlands House where she was very happy and made many friends. The compassion shown to her in her last weeks was exceptional as was the the help and consideration shown to all the family when visiting.