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Horsbeck Way, Horsford, Norwich, NR10 3BB
View full details of Grenville CourtLatest Reviews for Grenville Court
12 March 2026
My wife spent 2 years at the care home. She died there April 9th 2025. The management and all the staff I cannot thank them enough for the care and dignity they gave her and my family. So much so I now volanteer three days a week and see them even better close up. They have given me a reason for
getting up in the morning.
25 February 2026
My experience of Grenville Court has been very good. The staff are always pleasant and courteous and care for residents very well in my opinion.
10 February 2026
Every one working at Grenville Court excellent looking after my wife also me when visiting nothing is to much trouble from the staff.
10 February 2026
When I first visited Grenville I was very impressed with how welcoming and homely it was with a lovely relaxed atmosphere.
What I like about this home is that every resident is treated as a member of their one big family together and each resident is very much cared for.
The home provides a wide
range of daily activities from visiting animals to singers and entertainers, the management and staff go all out to keep residents mentally stimulated and physically fit through gentle exercise sessions, if the residents want to take part.
I think all the staff I have met at Grenville are exceptional, very professional and they are all so friendly and so caring in what can be a very difficult and demanding job. I am very happy to know that my mother is in a safe place and looked after. I would highly recommend this home to anyone having to make the difficult decision to move their loved ones in to residential care.
03 February 2026
The staff at Grenville Court have provided my wife with the highest possible care and support. They treat her with dignity and love, always ensuring she is comfortable and safe. A truly supportive environment that aims for and achieves a family atmosphere. The staff are always helpful and caring
even to residents families. I can personally vouch for massive support from the manager down as I struggle with my wife's dementia journey. This is a care home that I trust completely. There is a full and imaginative range of activities that enhance life here.
30 January 2026
Mum has been at Grenville over a year and I am eternally grateful for all they do and have done for her. Her move there saw a lot of problems for mum but with the help and support of some amazing staff (Penny) amongst others) she has settled better than I thought she would. She is safe and well
cared for and, any questions I've needed to know have been answered. No one and nothing is perfect and there is always room for improvement but, that stands for all of us in life. All of the staff play a vital role in caring for the residents and if it wasn't for all of them (in doing a job that we unfortunately can't do ourselves) it would slowly fall apart. I applaud you all for the job you do and thank you from the bottom of my heart
30 January 2026
Heartfelt thanks regarding the care of our mum, I want to express my deepest gratitude for the incredible care our mum has received since joining you for initially respite care. what began as a short-term stay has transitioned into mum becoming a permanent resident, and we couldn't be happier with
this decision. This was our first experience with a care home, and we were naturally anxious. However, the transition has been amazing, I cannot praise your facility and staff enough. Every member of the team is absolutely wonderful. Nothing is too much trouble, and I am always touched by the fact that the staff members know me by name when I visit. Most importantly, our mums quality of life has improved significantly since she arrived. I truly don't know where she would be without this caring Care home and level of care she receives Granville Court provides many activities during the week and Mum often engages in these. Thank you all, we have our mum back.
30 January 2026
Grenville Court looked after my Mum from March 2025 until January 2026. The whole team gave my Mum incredible support and kept me well informed of her health and wellbeing. Mum was very comfortable and settled within the care home and they helped us all along through her end of life journey with
care, respect and dignity. Thank you so much to the Grenville Court family.
28 January 2026
The team at Grenville have always been brilliant with my Dad, but particularly recently.
He's had a run of health issues and has received nothing but support and patience from the team.
We are so glad that he's in Grenville in the hands of their great team. Couldn't recommend them enough!
27 January 2026
Cannot express how wonderful Grenville carehome. Your treated with the utmost respect and become part of a family. I have recommended Grenville to friends who have had to make the same decision we as a family had to do.
20 January 2026
My following comments can only relate to care received on the first floor at Grenville Court as I had no experience of care on the ground floor.
Unfortunately my 90 year-old cousin's experience at Grenville Court from October 2025 was not a good one and after three months, at my request, her
social worker facilitated arrangements for her to move to an alternative county council funded place in a nearby care home where she is now settled and happy.
During her short stay I raised issues concerning unpleasant odour, health & safety, hygiene, dignity, medication protocol and nutrition and took the necessary steps for my relative to move in January when I sadly lost faith in the management's accountability.
The first floor corridors are very shabby and would greatly benefit from a refresh.
On a positive note, I can say that three female members of the caring staff stood out from the rest and provided an excellent standard of care, for which I have thanked them.
01 October 2025
Amazing place lovely friendly carers the home has amazing activities for residents it's clean and we are very much keep up to date with care plans and any medical issues that come about would fully recommend this home
30 September 2025
I cannot speak highly enough of the outstanding care provided at Grenville Court , From the moment i walked through the doors, there's a sense of warmth, compassion, and genuine dedication. The staff go above and beyond every single day to ensure residents not only feel safe, but also valued,
respected, and truly at home.
What sets this home apart from the other Care homes in the area is the personal attention and patience shown to every individual. My Mother and Father are always treated with dignity, kindness, and understanding, and it's clear the team really know each resident's personality, preferences, and needs. The atmosphere is always calm, friendly, and uplifting, and the activities are thoughtfully designed to keep residents engaged, stimulated, and happy.
The home itself is welcoming, clean, and beautifully maintained, with a real sense of community. Communication with families is excellent-we are always kept informed and reassured, which gives us so much peace . Thank you
30 September 2025
Best home ,so much care and compassion, nothing is to much trouble. Staff are outstanding, my mum was in this home until she passed away ,so much love they gave her and my family ,would recommend this home xxxxx
16 September 2025
Visited from our home in Petersfield Hants to view the Grenville and meet the lovely staff who had looked after our relative. We had viewed the Home On Line & been told all about it. We were made so very welcome and all we had been told was confirmed. Great home great staff great facility.
08 May 2025
Our mum has only recently moved into the home, but already we've seen how caring, attentive, and helpful the staff are with all the residents. Everyone has made her feel so welcome.
She's genuinely happy there-she loves taking part in the activities, and as a family, we really enjoy getting
involved too. She's made some lovely friends and we've noticed she's eating better as well.
We honestly can't praise the staff enough-they do a fantastic job and clearly care deeply about the residents.
24 April 2025
Grenville Court provides fantastic care in a loving and supportive environment for my father in law. We chose it because they also provided outstanding care for my mother in law 2 years ago. The manager and the team have the very best interests of all the care users, the range of activities is
fabulous, the recent 'virtual' trips abroad is creative and inspiring. The restaurant is great. Most of all the staff make this home exceptional ..you couldn't ask for more caring, nurturing and supportive staff.
02 January 2025
We found that all the staff at Grenville Court Care Home were supportive, caring and loving towards my mother in her time of need.
We could not have wished for a better care team that also befriended the family and kept us informed and supported.
The events coordinators always provided a wide
variety of activities including animal visits, which my mother really enjoyed. It also included exercise afternoons which was great for mobility. She was always treated with dignity and respect.
11 December 2024
Overall good, but never give it five stars as there is always room for improvement in some areas. Staff are excellent and do a great job for the pay that any care worker receives.
Have seen residents have treatment (changing dressings) in the dining room in front of visitors and other residents and
even though most of these people have dementia and do not understand, I do not think this is very dignified for them or anyone else, also not hygienic when you see the community nurse sitting on the floor carrying out this treatment.
10 December 2024
I was very worried about having to put my husband into a home especially as you hear all funny things but not here, all the staff are marvellous. His care is a no 1 priority, he's lovely and clean and tidy, his needs are looked after and the home is spotless. Just walked into his room and there were
notices on his door telling me who his key worker was and an emergency plan for fire. I am happy and confident that if I don't come in every day he is being looked after. I can't ask for more. Congratulations on getting it right.
Latest Reviews for Grenville Court
12 March 2026
My wife spent 2 years at the care home. She died there April 9th 2025. The management and all the staff I cannot thank them enough for the care and dignity they gave her and my family. So much so I now volanteer three days a week and see them even better close up. They have given me a reason for
getting up in the morning.
25 February 2026
My experience of Grenville Court has been very good. The staff are always pleasant and courteous and care for residents very well in my opinion.
10 February 2026
Every one working at Grenville Court excellent looking after my wife also me when visiting nothing is to much trouble from the staff.
10 February 2026
When I first visited Grenville I was very impressed with how welcoming and homely it was with a lovely relaxed atmosphere.
What I like about this home is that every resident is treated as a member of their one big family together and each resident is very much cared for.
The home provides a wide
range of daily activities from visiting animals to singers and entertainers, the management and staff go all out to keep residents mentally stimulated and physically fit through gentle exercise sessions, if the residents want to take part.
I think all the staff I have met at Grenville are exceptional, very professional and they are all so friendly and so caring in what can be a very difficult and demanding job. I am very happy to know that my mother is in a safe place and looked after. I would highly recommend this home to anyone having to make the difficult decision to move their loved ones in to residential care.
03 February 2026
The staff at Grenville Court have provided my wife with the highest possible care and support. They treat her with dignity and love, always ensuring she is comfortable and safe. A truly supportive environment that aims for and achieves a family atmosphere. The staff are always helpful and caring
even to residents families. I can personally vouch for massive support from the manager down as I struggle with my wife's dementia journey. This is a care home that I trust completely. There is a full and imaginative range of activities that enhance life here.
30 January 2026
Mum has been at Grenville over a year and I am eternally grateful for all they do and have done for her. Her move there saw a lot of problems for mum but with the help and support of some amazing staff (Penny) amongst others) she has settled better than I thought she would. She is safe and well
cared for and, any questions I've needed to know have been answered. No one and nothing is perfect and there is always room for improvement but, that stands for all of us in life. All of the staff play a vital role in caring for the residents and if it wasn't for all of them (in doing a job that we unfortunately can't do ourselves) it would slowly fall apart. I applaud you all for the job you do and thank you from the bottom of my heart
30 January 2026
Heartfelt thanks regarding the care of our mum, I want to express my deepest gratitude for the incredible care our mum has received since joining you for initially respite care. what began as a short-term stay has transitioned into mum becoming a permanent resident, and we couldn't be happier with
this decision. This was our first experience with a care home, and we were naturally anxious. However, the transition has been amazing, I cannot praise your facility and staff enough. Every member of the team is absolutely wonderful. Nothing is too much trouble, and I am always touched by the fact that the staff members know me by name when I visit. Most importantly, our mums quality of life has improved significantly since she arrived. I truly don't know where she would be without this caring Care home and level of care she receives Granville Court provides many activities during the week and Mum often engages in these. Thank you all, we have our mum back.
30 January 2026
Grenville Court looked after my Mum from March 2025 until January 2026. The whole team gave my Mum incredible support and kept me well informed of her health and wellbeing. Mum was very comfortable and settled within the care home and they helped us all along through her end of life journey with
care, respect and dignity. Thank you so much to the Grenville Court family.
28 January 2026
The team at Grenville have always been brilliant with my Dad, but particularly recently.
He's had a run of health issues and has received nothing but support and patience from the team.
We are so glad that he's in Grenville in the hands of their great team. Couldn't recommend them enough!
27 January 2026
Cannot express how wonderful Grenville carehome. Your treated with the utmost respect and become part of a family. I have recommended Grenville to friends who have had to make the same decision we as a family had to do.
20 January 2026
My following comments can only relate to care received on the first floor at Grenville Court as I had no experience of care on the ground floor.
Unfortunately my 90 year-old cousin's experience at Grenville Court from October 2025 was not a good one and after three months, at my request, her
social worker facilitated arrangements for her to move to an alternative county council funded place in a nearby care home where she is now settled and happy.
During her short stay I raised issues concerning unpleasant odour, health & safety, hygiene, dignity, medication protocol and nutrition and took the necessary steps for my relative to move in January when I sadly lost faith in the management's accountability.
The first floor corridors are very shabby and would greatly benefit from a refresh.
On a positive note, I can say that three female members of the caring staff stood out from the rest and provided an excellent standard of care, for which I have thanked them.
01 October 2025
Amazing place lovely friendly carers the home has amazing activities for residents it's clean and we are very much keep up to date with care plans and any medical issues that come about would fully recommend this home
30 September 2025
I cannot speak highly enough of the outstanding care provided at Grenville Court , From the moment i walked through the doors, there's a sense of warmth, compassion, and genuine dedication. The staff go above and beyond every single day to ensure residents not only feel safe, but also valued,
respected, and truly at home.
What sets this home apart from the other Care homes in the area is the personal attention and patience shown to every individual. My Mother and Father are always treated with dignity, kindness, and understanding, and it's clear the team really know each resident's personality, preferences, and needs. The atmosphere is always calm, friendly, and uplifting, and the activities are thoughtfully designed to keep residents engaged, stimulated, and happy.
The home itself is welcoming, clean, and beautifully maintained, with a real sense of community. Communication with families is excellent-we are always kept informed and reassured, which gives us so much peace . Thank you
30 September 2025
Best home ,so much care and compassion, nothing is to much trouble. Staff are outstanding, my mum was in this home until she passed away ,so much love they gave her and my family ,would recommend this home xxxxx
16 September 2025
Visited from our home in Petersfield Hants to view the Grenville and meet the lovely staff who had looked after our relative. We had viewed the Home On Line & been told all about it. We were made so very welcome and all we had been told was confirmed. Great home great staff great facility.
08 May 2025
Our mum has only recently moved into the home, but already we've seen how caring, attentive, and helpful the staff are with all the residents. Everyone has made her feel so welcome.
She's genuinely happy there-she loves taking part in the activities, and as a family, we really enjoy getting
involved too. She's made some lovely friends and we've noticed she's eating better as well.
We honestly can't praise the staff enough-they do a fantastic job and clearly care deeply about the residents.
24 April 2025
Grenville Court provides fantastic care in a loving and supportive environment for my father in law. We chose it because they also provided outstanding care for my mother in law 2 years ago. The manager and the team have the very best interests of all the care users, the range of activities is
fabulous, the recent 'virtual' trips abroad is creative and inspiring. The restaurant is great. Most of all the staff make this home exceptional ..you couldn't ask for more caring, nurturing and supportive staff.
02 January 2025
We found that all the staff at Grenville Court Care Home were supportive, caring and loving towards my mother in her time of need.
We could not have wished for a better care team that also befriended the family and kept us informed and supported.
The events coordinators always provided a wide
variety of activities including animal visits, which my mother really enjoyed. It also included exercise afternoons which was great for mobility. She was always treated with dignity and respect.
11 December 2024
Overall good, but never give it five stars as there is always room for improvement in some areas. Staff are excellent and do a great job for the pay that any care worker receives.
Have seen residents have treatment (changing dressings) in the dining room in front of visitors and other residents and
even though most of these people have dementia and do not understand, I do not think this is very dignified for them or anyone else, also not hygienic when you see the community nurse sitting on the floor carrying out this treatment.
10 December 2024
I was very worried about having to put my husband into a home especially as you hear all funny things but not here, all the staff are marvellous. His care is a no 1 priority, he's lovely and clean and tidy, his needs are looked after and the home is spotless. Just walked into his room and there were
notices on his door telling me who his key worker was and an emergency plan for fire. I am happy and confident that if I don't come in every day he is being looked after. I can't ask for more. Congratulations on getting it right.