Submit a Review for Mary Chapman Court
28 Mary Chapman Close, Dussindale, Norwich, NR7 0UD
View full details of Mary Chapman CourtLatest Reviews for Mary Chapman Court
25 February 2026
Outstanding care with lovely staff who communicated clearly and consistently. Medication was administered safely with no issues. Staff were lovely and always went the extra mile to support mum and make sure she was happy and had everything she needed. They encouraged her to leave her room and
participate with activities. They catered for her dietary needs and made her feel safe and listened to. Mum wants to go back as a day visitor as she enjoyed the activities. Fully recommend
10 February 2026
Absolutely wonderful, all highly recommended.
10 February 2026
I am very happy with the care that mum receives from Mary Chapman Court, all the staff are welcoming and attentive and they all work so hard to make each resident feel comfortable and safe.
Every question or query that I have raised has been dealt with promptly and clearly.
I am so pleased that I
chose Mary Chapman Court for mum.
31 July 2025
Mary Chapman Court have been providing excellent care for my mum for over four years now. The staff are very dedicated and are very helpful. The home provides many activities and events which keep mum occupied and happy. We are so grateful to all of you. We can rest assured that mum is in safe hands
24 hours.
02 July 2025
Extremely pleased with the care for my aunt. She is treated with care and compassion from all at the care home. Many thanks.
24 June 2025
My husband has been here for the past 2 years everything has been good if I had any complaints it was dealt with. My husband seems very content when I visit.
12 June 2025
We moved my mother into Mary Chapman Court a year ago, she spent three months in hospital prior to this, in this time we visited various care homes, non matched Mary Chapman, a year on our opinion has not changed. My mother is happy, she tells us so, mother has dementia and the staff care of her
cannot be faulted. We know the staff and they know us, every visit someone will give an update on my mother, we recently had a holiday, leaving mum in the care of Mary Chapman gave us peace of mind.
09 May 2024
My father is so happy at Mary Chapman Court. The staff are wonderful with my dad and really care about him. The staff are always on hand to help you with any queries or comfort you during those emotional times. The home is always immaculate and the gardens are kept beautifully. They also have a
wonderful range of activities on for the residents which is so lovely.
27 February 2024
I visited five different care homes when searching for one for my elderly auntie. What a responsibility. I wanted to find a place she would be happy, safe, and well cared for, but also convenient for other family members to visit, when they came into the UK. All of our family but myself, live in the
US. When I visited everything was clean and the residents, staff, and other visitors, seemed happy. Everything was clean and there was a very good atmosphere. My auntie moved in, under much protest, but it was best as she was unable to care for herself at all. She immediately fell in love with the place and told me 'she was never going home, no matter what I said.' I could not have been more pleased. She feels safe and well cared for.
02 August 2023
My sister was admitted to Mary Chapman Court with a diagnosis of mixed Alzheimer's/vascular dementia. Initially, this was for respite accommodations that became residential and finally end of life care. Mary Chapman Court provided a very caring, empathetic environment at all stages. In order to
provide a safe and happy end to a full life. I have no hesitation in recommending the whole team to others.
13 June 2023
My husband went for two weeks of respite at Mary Chapman Court (7-21st May) he was given first-class care and assistance. Very friendly and happy staff always greeted us. He was very happy there and enjoyed his respite. We cannot praise the staff enough. We hope he can return in the next few months.
11 May 2023
My mum's two weeks of respite care at Mary Chapman Court, although a bit traumatic for Mum at the time, turned out a very pleasant experience for her due to the attention she received from all the staff.
12 April 2023
I would like to thank all staff for the care, compassion and understanding that was shown to me. They were always ready to listen to me when I was really down and it really helped me. I would certainly come back again and can't praise the staff enough and the food was good.
19 December 2022
When I visited my mother last week she was full of praise about the kind carer who had given her a bath, telling me how much better she felt after it and how thoughtful and practical the carer had been.
02 December 2022
All staff cared for our mother with kindness and compassion throughout her residence. Showing her respect and dignity at all times. Her room was consistently clean and personal item's hygiene standards were high. Covid protocols were thoroughly enforced and maintained. Food was always of a high
standard and interaction was friendly and personal. Would highly recommend.
02 December 2022
The staff at Mary Chapman Court are amazing, they are under new management and I have noticed a great difference in the staff morale. They truly are like a big family, you can see the team dedicated to the care of the residents. I happened to be there a day a resident had passed away and all the
team gathered at the front entrance to say their goodbyes when they left the home, you could see every member of that team was sad to see a family member leave. I would highly recommend this care home if you're looking for a caring, happy and safe environment.
07 February 2022
I stayed for 2 weeks of respite care. Very well looked after by friendly pleasant staff. Everybody was very kind to me and I would certainly use the care home again.
07 February 2022
My mother moved into the home in September 2021 and the overall level of service and support has been excellent. From getting the room set up, putting up her pictures to adapting her care to manage her increasing fragility responsiveness has been excellent. Admin, management and care staff are all
friendly and create a positive family atmosphere.
27 January 2022
My dear mum passed away at the end of August last year. She spent 20 months in Mary Chapman Court. We found the team to be warm and friendly, a family style atmosphere from the manager and every single team member. They all played an important role in Mum being happy. The care received was excellent
and respectful. My mum really enjoyed the singers and entertainment.mThe team were all very approachable and nothing was too much trouble. My Mum had craved skate and chips and the cook kindly said if I got some skate she would cook it. That really made Mum's day. The home is very clean and the food is very good.
If you are looking for a lovely care home for a family member or friend Mary Chapman Court is an excellent choice, you will not be disappointed.
13 January 2022
When my husband was admitted to Mary Chapman Court, having no recent experience of care homes, I didn't really know what to expect. While my husband, in his muddled mind, planned his escape, I could see that all his needs were being met. The care extended to my husband and observed towards other
residents was for me comforting. As his needs changed, so all the staff adjusted their attention. I observed the respect shown to him and how his dignity was preserved as far as possible. When his physical health declined, the dignified care continued and was extended to me as well. I cannot praise the staff enough for how this stage was handled; they all, no matter their job description, contributed to make this difficult time as gentle as possible. He, and I, have so much to be thankful for.
Latest Reviews for Mary Chapman Court
25 February 2026
Outstanding care with lovely staff who communicated clearly and consistently. Medication was administered safely with no issues. Staff were lovely and always went the extra mile to support mum and make sure she was happy and had everything she needed. They encouraged her to leave her room and
participate with activities. They catered for her dietary needs and made her feel safe and listened to. Mum wants to go back as a day visitor as she enjoyed the activities. Fully recommend
10 February 2026
Absolutely wonderful, all highly recommended.
10 February 2026
I am very happy with the care that mum receives from Mary Chapman Court, all the staff are welcoming and attentive and they all work so hard to make each resident feel comfortable and safe.
Every question or query that I have raised has been dealt with promptly and clearly.
I am so pleased that I
chose Mary Chapman Court for mum.
31 July 2025
Mary Chapman Court have been providing excellent care for my mum for over four years now. The staff are very dedicated and are very helpful. The home provides many activities and events which keep mum occupied and happy. We are so grateful to all of you. We can rest assured that mum is in safe hands
24 hours.
02 July 2025
Extremely pleased with the care for my aunt. She is treated with care and compassion from all at the care home. Many thanks.
24 June 2025
My husband has been here for the past 2 years everything has been good if I had any complaints it was dealt with. My husband seems very content when I visit.
12 June 2025
We moved my mother into Mary Chapman Court a year ago, she spent three months in hospital prior to this, in this time we visited various care homes, non matched Mary Chapman, a year on our opinion has not changed. My mother is happy, she tells us so, mother has dementia and the staff care of her
cannot be faulted. We know the staff and they know us, every visit someone will give an update on my mother, we recently had a holiday, leaving mum in the care of Mary Chapman gave us peace of mind.
09 May 2024
My father is so happy at Mary Chapman Court. The staff are wonderful with my dad and really care about him. The staff are always on hand to help you with any queries or comfort you during those emotional times. The home is always immaculate and the gardens are kept beautifully. They also have a
wonderful range of activities on for the residents which is so lovely.
27 February 2024
I visited five different care homes when searching for one for my elderly auntie. What a responsibility. I wanted to find a place she would be happy, safe, and well cared for, but also convenient for other family members to visit, when they came into the UK. All of our family but myself, live in the
US. When I visited everything was clean and the residents, staff, and other visitors, seemed happy. Everything was clean and there was a very good atmosphere. My auntie moved in, under much protest, but it was best as she was unable to care for herself at all. She immediately fell in love with the place and told me 'she was never going home, no matter what I said.' I could not have been more pleased. She feels safe and well cared for.
02 August 2023
My sister was admitted to Mary Chapman Court with a diagnosis of mixed Alzheimer's/vascular dementia. Initially, this was for respite accommodations that became residential and finally end of life care. Mary Chapman Court provided a very caring, empathetic environment at all stages. In order to
provide a safe and happy end to a full life. I have no hesitation in recommending the whole team to others.
13 June 2023
My husband went for two weeks of respite at Mary Chapman Court (7-21st May) he was given first-class care and assistance. Very friendly and happy staff always greeted us. He was very happy there and enjoyed his respite. We cannot praise the staff enough. We hope he can return in the next few months.
11 May 2023
My mum's two weeks of respite care at Mary Chapman Court, although a bit traumatic for Mum at the time, turned out a very pleasant experience for her due to the attention she received from all the staff.
12 April 2023
I would like to thank all staff for the care, compassion and understanding that was shown to me. They were always ready to listen to me when I was really down and it really helped me. I would certainly come back again and can't praise the staff enough and the food was good.
19 December 2022
When I visited my mother last week she was full of praise about the kind carer who had given her a bath, telling me how much better she felt after it and how thoughtful and practical the carer had been.
02 December 2022
All staff cared for our mother with kindness and compassion throughout her residence. Showing her respect and dignity at all times. Her room was consistently clean and personal item's hygiene standards were high. Covid protocols were thoroughly enforced and maintained. Food was always of a high
standard and interaction was friendly and personal. Would highly recommend.
02 December 2022
The staff at Mary Chapman Court are amazing, they are under new management and I have noticed a great difference in the staff morale. They truly are like a big family, you can see the team dedicated to the care of the residents. I happened to be there a day a resident had passed away and all the
team gathered at the front entrance to say their goodbyes when they left the home, you could see every member of that team was sad to see a family member leave. I would highly recommend this care home if you're looking for a caring, happy and safe environment.
07 February 2022
I stayed for 2 weeks of respite care. Very well looked after by friendly pleasant staff. Everybody was very kind to me and I would certainly use the care home again.
07 February 2022
My mother moved into the home in September 2021 and the overall level of service and support has been excellent. From getting the room set up, putting up her pictures to adapting her care to manage her increasing fragility responsiveness has been excellent. Admin, management and care staff are all
friendly and create a positive family atmosphere.
27 January 2022
My dear mum passed away at the end of August last year. She spent 20 months in Mary Chapman Court. We found the team to be warm and friendly, a family style atmosphere from the manager and every single team member. They all played an important role in Mum being happy. The care received was excellent
and respectful. My mum really enjoyed the singers and entertainment.mThe team were all very approachable and nothing was too much trouble. My Mum had craved skate and chips and the cook kindly said if I got some skate she would cook it. That really made Mum's day. The home is very clean and the food is very good.
If you are looking for a lovely care home for a family member or friend Mary Chapman Court is an excellent choice, you will not be disappointed.
13 January 2022
When my husband was admitted to Mary Chapman Court, having no recent experience of care homes, I didn't really know what to expect. While my husband, in his muddled mind, planned his escape, I could see that all his needs were being met. The care extended to my husband and observed towards other
residents was for me comforting. As his needs changed, so all the staff adjusted their attention. I observed the respect shown to him and how his dignity was preserved as far as possible. When his physical health declined, the dignified care continued and was extended to me as well. I cannot praise the staff enough for how this stage was handled; they all, no matter their job description, contributed to make this difficult time as gentle as possible. He, and I, have so much to be thankful for.