Submit a Review for Nightingale Lodge
8 Austin Street, Hunstanton, PE36 6AL
View Full Details of Nightingale LodgeLatest Reviews for Nightingale Lodge
02 December 2025
I am a residents niece who has been very well cared for by your staff since 2021 and now aged 97. I would like to particularly express my gratitude to your manager at Hunstanton Nightingale Lodge as she finally retires.She has always been very patient, empathises well with residents and relatives and I expect staff. When my aunt is awake staff will take a mobile phone to her so we can chat. She appreciates opportunity to receive communion regularly, is given a choice of being in the bedroom or in the dining room and lounge. The garden and front always well tendered by an excellent maintenance man whose always helpful.
13 November 2025
First impressions count for a lot and we were very impressed by the staff when we were shown around, it was obvious that all the staff showed great care of the residents no matter what their needs, we are convinced that we have found the perfect place for our uncle with plenty of activities and genuine care.
06 November 2025
Mum became a resident at Nightingale Lodge a few months ago, and I have been impressed with the care she receives. I frequently stay for lunch, which really enhances the 'family' feel. It's good to chat with other residents too - mum enjoys this social aspect. Communication with senior management has been excellent; they always respond promptly to any queries. The manager is very visible, hands-on and actively engages with all residents, and I sense she wouldn't ask her staff to do anything she wasn't prepared to do herself! Thank you all so much for looking after mum.
21 August 2025
I came to experience the summer afternoon tea party. The dining room was full of beautifully layed out food. We had 2 exalent singers to entertain us. We sat in the garden in the sun having a wonderful time. Thank you.
23 July 2025
Mum is settling into life at Nightingale Lodge very well, her start point being upset and disoriented. the manager and her staff ahve shown unfailing care, kindness and sensitivity in looking after Mum, helping her settle in. She now joins in with the activities like animal visits, word games, bingo and dancing. Mum is less anxious when I visit her now, being in the conservatory interacting with other residents; it is precious time to go and join her in her physical environment and chat in whichever direction the conversation goes. She also has a piano keyboard in her room, pictures and cushions from her home. All staff are welcoming and very hospitable - there is a lovely family feel there. We can visit at anytime in the conservatory, lounge or garden. Mum always looks fresh and nicely dressed, including her red scarf! I am so pleased that we chose Nightingale Lodge. Vascular dementia is a truly horrible condition; however I feel that Mum has the best care and quality of life that she can enjoy and we are all welcome to visit her as her family. Thank you.
21 October 2024
Having lived here for over three years I feel very comfortable. The staff are always helpful and always willing to help me with my scooter.
18 October 2024
This is my home and I am happy here. When I recently had to go to hospital, the staff were very supportive and they looked pleased when I returned. My visitors say how lovely it is here.
17 October 2024
I have a lovely life and I like living here.
16 October 2024
My husband has only been a resident for one month but I am very pleased with the care he receives.
16 October 2024
My sister has been at Nightingale Lodge for the past 18 months or so and I have been impressed with the standard of conditions and care provided. She has been quite poorly at times and had to be hospitalized but was always relieved when she could be returned to the home with the caring staff to welcome her back. There is always a cheerful greeting from staff when I visit which I do fairly frequently and an update on my sister's condition. Unfortunately, she has been in bed for weeks and unable to enjoy the entertainment and activities in the lounge area but she is comfortable in her clean, tidy room, watching the television. Many thanks to all the staff at this lovely home.
10 October 2024
Food is usually of poor quality and often overcooked and therefore inedible. Eyedrops should be administered 3 times daily. This doesn't always happen. More experienced staff is needed. Public areas ie:- the dining room and the visitor's lounge are tastefully decorated and always flowers in the entrance hall.
17 September 2024
Excellent staff and care service.
02 September 2024
A very caring home. All the staff I have found to be wonderful.
31 July 2024
My husband is nicely cared for, treated well by a caring staff. Good choice of meals, given options daily. Entertainment is varied and activity organisers are employed. Comfortable surroundings. I am welcome to visit anytime and I join in the exercises to music or singing. If my husband wishes a while to himself then he has his comfortable room to be in but also encouraged to join in in the main lounge.
08 July 2024
From the moment my mum moved into the care home, the staff were amazing. Everyone was warm and friendly both to her and to us as a family. We had to move her from a previous home as we were worried about her. It has been such a turbulent time as she passed away last week but every single member of staff showed her and us love and compassion. They were able to meet her needs despite the challenges presented by a dementia diagnosis. They did all they could for Mummy and the immediate family, offering us refreshments and emotional support throughout the last 48 hours. A friendly and warm care home.
04 July 2024
Simply the best. The manager and her team at Nightingale Lodge give exemplary care and have looked after my mother exceptionally well over the past seven years. My mother has severe dementia and is immobile, needing turning two-hourly 24/7 which needs constant attention. They treat her with dignity and good humour and so well that she has kept physically healthy over a long period of incapacity.
03 July 2024
I visit Nightingale Lodge to see a few of my friends. The staff are very friendly and always make me and my husband feel valued and welcomed. We are always offered a cup of tea or to stay for lunch. We often indulge in a cappuccino as the drinks trolley comes around. They throw wonderful parties and BBQs. A few times we have arrived at the home to see our friend and they have gone out for the day on trips or to the café down on Hunstanton High Street. Our friends are happy here and have recommended the home to me when I require support eventually. Thank you all for making me feel welcomed and well fed!
26 June 2024
My mum stayed in Nightingale for a relatively short time, but we are so pleased she did. We moved her from another care home that we weren't happy with and the manager and her team at the Nightingale immediately showed Mum all the love and care as if she were their own flesh and blood. She had both cancer and dementia and despite having her challenging moments the staff made her feel happy and safe. They organised trips, gave Dad an opportunity to have Sunday lunches with Mum, just the two of them in the front room with glasses of sherry. Unfortunately Mum passed away very recently. Her stay was less than 3 months but we are so pleased she ended her time in a home where the staff treated her with so much love and care. When Mum was gravely ill, they did all they could not only for Mum but for the immediate family who were with her for the two days before she passed. The staff couldn't do enough for us, they are professional, experienced, happy and truly cared.
20 May 2024
Visiting my friend, I found she had adapted well to her new 'home', was very pleased with the food provided and found, as I did, the staff were so helpful, kind and a pleasure to talk to. Every time I come away from a visit, I know my friend is in good hands.
10 May 2024
I have visited my friend four times now and find her happy and relaxed. The carers are excellent, welcoming, friendly, caring and attentive to the residents. There are four rooms where people can sit, plus their own rooms and the garden. The decor is clean, bright and modern. There is entertainment most days with the occasional coach trip. I feel the manager runs a very happy home.
Latest Reviews for Nightingale Lodge
02 December 2025
I am a residents niece who has been very well cared for by your staff since 2021 and now aged 97. I would like to particularly express my gratitude to your manager at Hunstanton Nightingale Lodge as she finally retires.She has always been very patient, empathises well with residents and relatives and I expect staff. When my aunt is awake staff will take a mobile phone to her so we can chat. She appreciates opportunity to receive communion regularly, is given a choice of being in the bedroom or in the dining room and lounge. The garden and front always well tendered by an excellent maintenance man whose always helpful.
13 November 2025
First impressions count for a lot and we were very impressed by the staff when we were shown around, it was obvious that all the staff showed great care of the residents no matter what their needs, we are convinced that we have found the perfect place for our uncle with plenty of activities and genuine care.
06 November 2025
Mum became a resident at Nightingale Lodge a few months ago, and I have been impressed with the care she receives. I frequently stay for lunch, which really enhances the 'family' feel. It's good to chat with other residents too - mum enjoys this social aspect. Communication with senior management has been excellent; they always respond promptly to any queries. The manager is very visible, hands-on and actively engages with all residents, and I sense she wouldn't ask her staff to do anything she wasn't prepared to do herself! Thank you all so much for looking after mum.
21 August 2025
I came to experience the summer afternoon tea party. The dining room was full of beautifully layed out food. We had 2 exalent singers to entertain us. We sat in the garden in the sun having a wonderful time. Thank you.
23 July 2025
Mum is settling into life at Nightingale Lodge very well, her start point being upset and disoriented. the manager and her staff ahve shown unfailing care, kindness and sensitivity in looking after Mum, helping her settle in. She now joins in with the activities like animal visits, word games, bingo and dancing. Mum is less anxious when I visit her now, being in the conservatory interacting with other residents; it is precious time to go and join her in her physical environment and chat in whichever direction the conversation goes. She also has a piano keyboard in her room, pictures and cushions from her home. All staff are welcoming and very hospitable - there is a lovely family feel there. We can visit at anytime in the conservatory, lounge or garden. Mum always looks fresh and nicely dressed, including her red scarf! I am so pleased that we chose Nightingale Lodge. Vascular dementia is a truly horrible condition; however I feel that Mum has the best care and quality of life that she can enjoy and we are all welcome to visit her as her family. Thank you.
21 October 2024
Having lived here for over three years I feel very comfortable. The staff are always helpful and always willing to help me with my scooter.
18 October 2024
This is my home and I am happy here. When I recently had to go to hospital, the staff were very supportive and they looked pleased when I returned. My visitors say how lovely it is here.
17 October 2024
I have a lovely life and I like living here.
16 October 2024
My husband has only been a resident for one month but I am very pleased with the care he receives.
16 October 2024
My sister has been at Nightingale Lodge for the past 18 months or so and I have been impressed with the standard of conditions and care provided. She has been quite poorly at times and had to be hospitalized but was always relieved when she could be returned to the home with the caring staff to welcome her back. There is always a cheerful greeting from staff when I visit which I do fairly frequently and an update on my sister's condition. Unfortunately, she has been in bed for weeks and unable to enjoy the entertainment and activities in the lounge area but she is comfortable in her clean, tidy room, watching the television. Many thanks to all the staff at this lovely home.
10 October 2024
Food is usually of poor quality and often overcooked and therefore inedible. Eyedrops should be administered 3 times daily. This doesn't always happen. More experienced staff is needed. Public areas ie:- the dining room and the visitor's lounge are tastefully decorated and always flowers in the entrance hall.
17 September 2024
Excellent staff and care service.
02 September 2024
A very caring home. All the staff I have found to be wonderful.
31 July 2024
My husband is nicely cared for, treated well by a caring staff. Good choice of meals, given options daily. Entertainment is varied and activity organisers are employed. Comfortable surroundings. I am welcome to visit anytime and I join in the exercises to music or singing. If my husband wishes a while to himself then he has his comfortable room to be in but also encouraged to join in in the main lounge.
08 July 2024
From the moment my mum moved into the care home, the staff were amazing. Everyone was warm and friendly both to her and to us as a family. We had to move her from a previous home as we were worried about her. It has been such a turbulent time as she passed away last week but every single member of staff showed her and us love and compassion. They were able to meet her needs despite the challenges presented by a dementia diagnosis. They did all they could for Mummy and the immediate family, offering us refreshments and emotional support throughout the last 48 hours. A friendly and warm care home.
04 July 2024
Simply the best. The manager and her team at Nightingale Lodge give exemplary care and have looked after my mother exceptionally well over the past seven years. My mother has severe dementia and is immobile, needing turning two-hourly 24/7 which needs constant attention. They treat her with dignity and good humour and so well that she has kept physically healthy over a long period of incapacity.
03 July 2024
I visit Nightingale Lodge to see a few of my friends. The staff are very friendly and always make me and my husband feel valued and welcomed. We are always offered a cup of tea or to stay for lunch. We often indulge in a cappuccino as the drinks trolley comes around. They throw wonderful parties and BBQs. A few times we have arrived at the home to see our friend and they have gone out for the day on trips or to the café down on Hunstanton High Street. Our friends are happy here and have recommended the home to me when I require support eventually. Thank you all for making me feel welcomed and well fed!
26 June 2024
My mum stayed in Nightingale for a relatively short time, but we are so pleased she did. We moved her from another care home that we weren't happy with and the manager and her team at the Nightingale immediately showed Mum all the love and care as if she were their own flesh and blood. She had both cancer and dementia and despite having her challenging moments the staff made her feel happy and safe. They organised trips, gave Dad an opportunity to have Sunday lunches with Mum, just the two of them in the front room with glasses of sherry. Unfortunately Mum passed away very recently. Her stay was less than 3 months but we are so pleased she ended her time in a home where the staff treated her with so much love and care. When Mum was gravely ill, they did all they could not only for Mum but for the immediate family who were with her for the two days before she passed. The staff couldn't do enough for us, they are professional, experienced, happy and truly cared.
20 May 2024
Visiting my friend, I found she had adapted well to her new 'home', was very pleased with the food provided and found, as I did, the staff were so helpful, kind and a pleasure to talk to. Every time I come away from a visit, I know my friend is in good hands.
10 May 2024
I have visited my friend four times now and find her happy and relaxed. The carers are excellent, welcoming, friendly, caring and attentive to the residents. There are four rooms where people can sit, plus their own rooms and the garden. The decor is clean, bright and modern. There is entertainment most days with the occasional coach trip. I feel the manager runs a very happy home.