Submit a Review for Oaklands Care Home
Norwich Road, Scole, Diss, IP21 4EE
View full details of Oaklands Care HomeLatest Reviews for Oaklands Care Home
08 January 2026
I visited my friend at Oaklands Nursing Home about two months ago and was extremely impressed. The home was warm, welcoming and cheerful atmosphere. Staff was friendly, attentive and respectful. During my visit to Oaklands, I observed a vibrant activities program, and residents are genuinely
encouraged to participate. The home is clean and welcoming, ensuring a safe and nurturing environment.
08 January 2026
My mum came to Oaklands Nursing Home on Christmas day 2023. She had broken her hip and her dementia had got a lot worse.The staff at Oaklands are wonderful and managed her transition with humanity, care and professionalism. Two years later the quality of care is still exceptional and I am forever
grateful for everything the team at Oaklands do for my mum - thank you.
10 December 2025
When I come to visit Mum I am always made to feel so welcome, always a smile and hugs from the staff. Mum is always clean and tidy and treated with kindness, no matter what her mood may be. Mum tells me that they are kind to her and look after her very well. When I leave Oaklands I go home happy
knowing that Mum receives the best possible care.
09 December 2025
Oaklands Care Home is always very welcoming, the staff are amazing, they are always very helpful when I ask about my mother. I feel reassured that Mum is being well cared for by everyone. I am always informed if mum is not well or there has been a problem. I can not fault the staff, they all work so
hard. They not only look after the residents but also care about the families.
02 December 2025
Always on arrival fantastic atmosphere, days are full of optional activities. Staff very professional and caring. Accommodating to all residents and visitors. Clean and fresh environment. Great choice of food. Treats throughout the day. Fresh flowers, plants a real homely feel. Outside entertainment
comes often. Special dates ie Halloween, rememberence always noted and made special by staff.
02 December 2025
My mother moved to Oaklands Care Home in September 2025 and I have been very impressed with the way in which Oaklands is run. The place is kept very clean and the building is kept in good condition. I am however most impressed by the staff, they are all extremely friendly, attentive to the residents
and helpful to visitors. I also like the way the home organises lots of weekly activities and encourages residents to join in.
11 August 2025
I have nothing but praise for Oaklands, they have looked after my mother impeccably over the last few months. The care she has been given has been 100%. She is settled and happy now. I always feel welcomed when I visit and can sleep securely now knowing she is in good hands.
31 January 2025
The whole team are amazing. My mum believes she is in a five star hotel and that is the way she is treated. Mum loves living here. Ten stars wouldn't be enough. Thank you.
27 January 2025
My mum had been bed bound for 7 years before coming to Oaklands. Within a week the care staff had her dressed and sitting in a comfy chair in the lounge watching TV and drinking tea with other residents, I was totally amazed. She has since been around the beautiful gardens in a wheelchair and had a
bath, two firsts for years and years. God bless the staff, Mum obviously was neglected but we didn't realise. I can't say thank you enough.
20 January 2025
I visited Oaklands on a daily basis for a few hours after work to help my friend settle into her new home, following a hospital admission of several months. I was always welcomed by staff by name and I noticed the care and attention paid to residents by everyone I met. All staff, whether clinical or
support e.g.: catering, cleaning were warm and friendly. I sensed that they really did want Oaklands to be home for residents. I was impressed by the range of activities offered to residents tailored to their interests and ability to engage. I have peace of mind that my friend is being well cared for. Thank you.
24 July 2024
This home is a very special place. The house has a 'Country Retreat' feel to it and the grounds are beautiful. My mother has now been a resident for 3 months and from day one I knew we had made the right choice, primarily because the staff are simply fantastic. They have patience, understanding and
love at their core and always have a smile for residents and visitors alike. I cannot recommend this home highly enough.
01 July 2024
I find Oaklands very good. The staff very good. Everything we have seen so far has been very good.
10 June 2024
Oaklands has provided top quality care for my mum who is extremely happy with her home. Staff are kind, caring and make Mum laugh. Communication with family is excellent and any healthcare issues have been professionally and promptly attended to.
01 March 2024
My father was taken to Oaklands after a two month stay in hospital. The transformation in him after twenty four hours was nothing short of amazing. He started smiling and talking, became more like his old, cheery self and has continued to improve every day.
My father has a condition which can only
worsen over time, but I believe the care he receives from the staff at Oaklands will make this final stage of his life the very best it can be.
I cannot speak highly enough of the very dedicated staff. They go above and beyond for the residents and are responsible for the positive and calm atmosphere there. Many small touches are in place which make such a difference and shows they genuinely care.
My father recently celebrated his birthday at Oaklands, which was marked by an exceptional afternoon tea part complete with intricately decorated cakes, a large birthday cake with his name iced upon it, and candles - all produced on site.
I am extremely relieved to have found, not just a good care home for my father, but an outstanding one. I wholeheartedly recommend Oaklands Care Home for anyone looking for residential care for their loved ones.
10 November 2023
I needed a week's respite at short notice for mum with Alzheimer's. Staff were very friendly offering lots of coffee/biscuits. However they didn't take notes as I was explaining mum's care needs. The manager had a piece of paper but I didn't see her write anything. When I got home I had an email
asking for Mum's D.o.B; the LPAs & Respect Form (which I had with me when I visited but wasn't asked for them). I had to pay up front with a debit card with no warning. Thankfully I was going home after dropping mum off so transferred money to cover the payment. During the week, staff did let us phone the office to talk to mum as she kept forgetting to charge her phone. However, when I picked her up she was red raw between her legs and genitalia. She had a UTI and there were 16 (unused) of the 20 pairs of disposable pants I had sent, still in her drawer. 9 weeks later my surgery is still trying to remove the care home as her permanent address and she's still sore!
10 October 2023
I spent 2 weeks of respite care recently at Oaklands. All of the staff were cheerful and caring. I was looked after so well, and as far as I could see so were all residents, who appeared settled and happy. Regular activities were organised to suit the residents.
It was bright, clean, and
well-maintained. The gardens are pretty, lovely to walk and sit in when the weather allowed. The conservatory was bright and cheerful overlooking the garden, other seating areas also available.
Food was good with regular drinks and snacks on offer.
I would highly recommend Oaklands Residential Care.
20 March 2023
An excellent care home, clean and tidy. The staff and management are great and really care. The rooms are very nice, along with the lounges. The food is of a very good standard. I would highly recommend Oaklands care home to anyone looking for residential care.
07 February 2023
My mother had multiple problems in the last six months of her life, including vascular dementia and mobility problems, which meant her husband was unable to give her the care she needed, and the rest of the family live too far away to give continuing help. I was very relieved and grateful to find
Oaklands and cannot fault their care for her. It was close enough to her home for her husband to visit daily, together with their beloved dog, which was very important. Very caring staff who my mother loved, even though her condition meant her emotions were erratic a lot of the time. Beautiful building, room and grounds, and very good food. Appeared to be very kept very clean and tidy on the occasions I managed to visit. It gave us peace of mind that she was well cared for at a very difficult time of our lives. I know her husband was very happy with her care too, and he is not the easiest man to please! Thank you so much!
12 September 2022
Can't say enough prsaise for the wonderful care and love the staff gave to my wife and I have seen to the other residents. A first rate care home.
P.S I picked the gem!
12 September 2022
Can't find any faults at all. Staff excellent so helpful, very kind to Mum.
Latest Reviews for Oaklands Care Home
08 January 2026
I visited my friend at Oaklands Nursing Home about two months ago and was extremely impressed. The home was warm, welcoming and cheerful atmosphere. Staff was friendly, attentive and respectful. During my visit to Oaklands, I observed a vibrant activities program, and residents are genuinely
encouraged to participate. The home is clean and welcoming, ensuring a safe and nurturing environment.
08 January 2026
My mum came to Oaklands Nursing Home on Christmas day 2023. She had broken her hip and her dementia had got a lot worse.The staff at Oaklands are wonderful and managed her transition with humanity, care and professionalism. Two years later the quality of care is still exceptional and I am forever
grateful for everything the team at Oaklands do for my mum - thank you.
10 December 2025
When I come to visit Mum I am always made to feel so welcome, always a smile and hugs from the staff. Mum is always clean and tidy and treated with kindness, no matter what her mood may be. Mum tells me that they are kind to her and look after her very well. When I leave Oaklands I go home happy
knowing that Mum receives the best possible care.
09 December 2025
Oaklands Care Home is always very welcoming, the staff are amazing, they are always very helpful when I ask about my mother. I feel reassured that Mum is being well cared for by everyone. I am always informed if mum is not well or there has been a problem. I can not fault the staff, they all work so
hard. They not only look after the residents but also care about the families.
02 December 2025
Always on arrival fantastic atmosphere, days are full of optional activities. Staff very professional and caring. Accommodating to all residents and visitors. Clean and fresh environment. Great choice of food. Treats throughout the day. Fresh flowers, plants a real homely feel. Outside entertainment
comes often. Special dates ie Halloween, rememberence always noted and made special by staff.
02 December 2025
My mother moved to Oaklands Care Home in September 2025 and I have been very impressed with the way in which Oaklands is run. The place is kept very clean and the building is kept in good condition. I am however most impressed by the staff, they are all extremely friendly, attentive to the residents
and helpful to visitors. I also like the way the home organises lots of weekly activities and encourages residents to join in.
11 August 2025
I have nothing but praise for Oaklands, they have looked after my mother impeccably over the last few months. The care she has been given has been 100%. She is settled and happy now. I always feel welcomed when I visit and can sleep securely now knowing she is in good hands.
31 January 2025
The whole team are amazing. My mum believes she is in a five star hotel and that is the way she is treated. Mum loves living here. Ten stars wouldn't be enough. Thank you.
27 January 2025
My mum had been bed bound for 7 years before coming to Oaklands. Within a week the care staff had her dressed and sitting in a comfy chair in the lounge watching TV and drinking tea with other residents, I was totally amazed. She has since been around the beautiful gardens in a wheelchair and had a
bath, two firsts for years and years. God bless the staff, Mum obviously was neglected but we didn't realise. I can't say thank you enough.
20 January 2025
I visited Oaklands on a daily basis for a few hours after work to help my friend settle into her new home, following a hospital admission of several months. I was always welcomed by staff by name and I noticed the care and attention paid to residents by everyone I met. All staff, whether clinical or
support e.g.: catering, cleaning were warm and friendly. I sensed that they really did want Oaklands to be home for residents. I was impressed by the range of activities offered to residents tailored to their interests and ability to engage. I have peace of mind that my friend is being well cared for. Thank you.
24 July 2024
This home is a very special place. The house has a 'Country Retreat' feel to it and the grounds are beautiful. My mother has now been a resident for 3 months and from day one I knew we had made the right choice, primarily because the staff are simply fantastic. They have patience, understanding and
love at their core and always have a smile for residents and visitors alike. I cannot recommend this home highly enough.
01 July 2024
I find Oaklands very good. The staff very good. Everything we have seen so far has been very good.
10 June 2024
Oaklands has provided top quality care for my mum who is extremely happy with her home. Staff are kind, caring and make Mum laugh. Communication with family is excellent and any healthcare issues have been professionally and promptly attended to.
01 March 2024
My father was taken to Oaklands after a two month stay in hospital. The transformation in him after twenty four hours was nothing short of amazing. He started smiling and talking, became more like his old, cheery self and has continued to improve every day.
My father has a condition which can only
worsen over time, but I believe the care he receives from the staff at Oaklands will make this final stage of his life the very best it can be.
I cannot speak highly enough of the very dedicated staff. They go above and beyond for the residents and are responsible for the positive and calm atmosphere there. Many small touches are in place which make such a difference and shows they genuinely care.
My father recently celebrated his birthday at Oaklands, which was marked by an exceptional afternoon tea part complete with intricately decorated cakes, a large birthday cake with his name iced upon it, and candles - all produced on site.
I am extremely relieved to have found, not just a good care home for my father, but an outstanding one. I wholeheartedly recommend Oaklands Care Home for anyone looking for residential care for their loved ones.
10 November 2023
I needed a week's respite at short notice for mum with Alzheimer's. Staff were very friendly offering lots of coffee/biscuits. However they didn't take notes as I was explaining mum's care needs. The manager had a piece of paper but I didn't see her write anything. When I got home I had an email
asking for Mum's D.o.B; the LPAs & Respect Form (which I had with me when I visited but wasn't asked for them). I had to pay up front with a debit card with no warning. Thankfully I was going home after dropping mum off so transferred money to cover the payment. During the week, staff did let us phone the office to talk to mum as she kept forgetting to charge her phone. However, when I picked her up she was red raw between her legs and genitalia. She had a UTI and there were 16 (unused) of the 20 pairs of disposable pants I had sent, still in her drawer. 9 weeks later my surgery is still trying to remove the care home as her permanent address and she's still sore!
10 October 2023
I spent 2 weeks of respite care recently at Oaklands. All of the staff were cheerful and caring. I was looked after so well, and as far as I could see so were all residents, who appeared settled and happy. Regular activities were organised to suit the residents.
It was bright, clean, and
well-maintained. The gardens are pretty, lovely to walk and sit in when the weather allowed. The conservatory was bright and cheerful overlooking the garden, other seating areas also available.
Food was good with regular drinks and snacks on offer.
I would highly recommend Oaklands Residential Care.
20 March 2023
An excellent care home, clean and tidy. The staff and management are great and really care. The rooms are very nice, along with the lounges. The food is of a very good standard. I would highly recommend Oaklands care home to anyone looking for residential care.
07 February 2023
My mother had multiple problems in the last six months of her life, including vascular dementia and mobility problems, which meant her husband was unable to give her the care she needed, and the rest of the family live too far away to give continuing help. I was very relieved and grateful to find
Oaklands and cannot fault their care for her. It was close enough to her home for her husband to visit daily, together with their beloved dog, which was very important. Very caring staff who my mother loved, even though her condition meant her emotions were erratic a lot of the time. Beautiful building, room and grounds, and very good food. Appeared to be very kept very clean and tidy on the occasions I managed to visit. It gave us peace of mind that she was well cared for at a very difficult time of our lives. I know her husband was very happy with her care too, and he is not the easiest man to please! Thank you so much!
12 September 2022
Can't say enough prsaise for the wonderful care and love the staff gave to my wife and I have seen to the other residents. A first rate care home.
P.S I picked the gem!
12 September 2022
Can't find any faults at all. Staff excellent so helpful, very kind to Mum.