Submit a Review for Shipdham Manor
Chapel Street, Shipdham, Thetford, IP25 7LB
View full details of Shipdham ManorLatest Reviews for Shipdham Manor
19 March 2026
Overall we found Mum's care was good particularly with a couple of staff members. When Mum became incontinent it took some time before she could be assessed and supplied with the necessary items to keep her clean and dry and to avoid the overriding smell of urine in her room. We did bring in Tena
Ladies underwear but don't believe these were regularly used. However once Mum was assessed this issue was resolved.
Mum seemed happy at Shipdham Manor therefore we were happy with how she was cared for in her last few years.
04 March 2026
On the whole we were very satisfied with the care my great aunt received. All staff very friendly and caring to all residents. Lots of activities for residents which my great aunt thoroughly enjoyed while she was able to join in. Our appreciation and thanks goes to all staff, including management
for all the care and love the showed until my great aunt passed away and beyond xx
11 February 2026
I found Shipdham Manor well run. The staff were very caring and very alert to quickly act on residents needs. The food was good and staff were always ready to help those who needed it. The management was always very helpful and very friendly. The staff were very pleasant and always interacting with
residents.
29 January 2026
Seeing and experiencing the level of care, help and assistance and love shown to my mother since her arrival at Shipdham Manor gives me a great deal of relief. I am familiar with the high level of care provided, as my auntie stayed at the Manor for 7 years, and our family are completely happy for
mum to be with you.
29 January 2026
Staff are friendly, caring and compassionate. They know the residents well and respond to their individual needs, calmly and appropriately. Residents appear clean and well cared for. There is a range of regular activities, garden for those who enjoy being outside. Sometimes the alarm bells can be
left ringing for some time. Residents are safe.
29 January 2026
The home has a warm homely atmosphere, the rooms are very clean, decoration is good. The residents are encouraged to bring in ornaments, pictures etc to make them feel at home. Rooms have en-suites which allows privacy & dignity for the residents. The views from the room look onto very well
maintained gardens with easy access to them. The two large lounges are very spacious. The management & staff are very caring & supportive well staffed & are good at keeping familes up dated. My friend really enjoys the food & there is a wide variety of activities. The safety & security is a high priority excellent value for money.
27 January 2026
I have found the Shipdham Manor care home to be an excellent choice. My wife spent the last 2 1/2 years living there and I believe she was as happy as she could possibly be whilst suffering with dementia which she has had for over 5 years in total. The family atmosphere which is encouraged at the
home was largely responsible for my wife's relative happiness and I appreciated the care and support for both my wife and I have always received. I have always been made very welcome on my many visits. I would and regularly recommend the home to everyone I know and meet.
26 January 2026
I have had two relatives stay at Shipdham Manor one of which died there, I can honestly say the cre she received was so caring and dignified right to the end, there compassion was amazing nothing was too much trouble, my other relative who still resides there is very happy and loves all the care and
attention she gets. Amazing place.
26 January 2026
Staff at Shipdham Manor are exceptional. The care and support my mother has and is receiving is outstanding. Staff always engage with family members and keep myself updated with any relevant info. Mum enjoys living at Shipdham Manor and as I, thinks very highly of all the staff.
23 January 2026
My father, whom had advanced vascular dementia had been a resident at shipdham manor care home for 18 months before he sadly passed away in November 2025.
I cannot praise the staff enough for the care and support that Dad and our family received, they all went above and beyond to care for dad
despite the fact he could sometimes be very challenging.
As soon as you enter shipdham manor you can instantly see and feel just how much the staff really care about all their residents and even though dad was only with them for a short time it felt like an extension to our family.
The care even continues after dad passed away, a few of dads main carers came to the funeral and we were invited to come and join them at the home for some of their Christmas activities, the navitity that the staff put on was amazing.
Thank you again for making a very difficult time a lot easier.
02 June 2025
Mum has been at Shipdham Manor for 3 years she is well cared for and treated as an individual.
We have met many staff over the years and they have all been friendly and caring.
The home offers regular updates on mum and keeps us well informed.
I wouldn't hesitate to recommend this home to
others.
27 May 2025
My dad had to find another care home as the one he was in closed. We as a family have been very impressed with the very high standard of Shipdham Manor. The staff are very helpful and friendly. My dad is always clean and tidy.
The food is a very high standard with the kitchen staff going out of
their way to make sure everyone is looked after at meal times.
27 January 2025
Shipdham Manor Care Home is an excellent home. I feel the staff all genuinely care and give their best. There are wide range of activities including visiting entertainers. The food, hygiene, medical care is excellent. The rooms are well kept and generous. I thoroughly recommend.
27 January 2025
Happy with the care of my father, all his needs are met.
23 January 2025
My relative has recently moved into the home and has settled in really well already. The staff are all lovely, the admin staff always greet me with a smile and are so helpful, making me feel welcome at all times. The care my relative receives is exceptional, he is treated with love, respect and
dignity. I can't thank the staff enough for their care and support over this time. I would recommend Shipdham Manor to anyone
18 October 2024
My wife has Alzheimer's and has been at Shipdham Manor for 18 months. There are no restrictions on visiting hours and I am always made to feel welcome. Staff were well together and seem happy as they perform their duties. Her room is always clean and tidy. My wife has always been a fussy eater but
never refuses her food. The quality of which I can personally vouch for. Everyone at the home is treated with respect. I am very happy with the quality of care that my wife is receiving. She is safe and I can rest knowing that she is being well looked after.
07 June 2023
From the first time I went to Shipdham Manor, I was impressed by the friendly, efficient and caring atmosphere of the home. The staff are always very welcoming, and nothing is too much trouble. There are various activities and outings for the residents, and I would highly recommend it.
29 March 2023
Very caring, heart-felt staff. Very impressed with the knowledge of what was happening and what was going to happen as my nan had died. Helpful in answering any question. Help me pack personal belongings and taking to the car. I was grateful to hear about her last few days. She was happy and settle
at the home. Had been a resident for serval years.
Must say they also kept a close eye on her husband. They were very accommodating in supporting him to watch the funeral online as he could not attend. My grandad continues to stay at Shipdham Manor. I can't dream of him being anywhere else.
22 February 2023
I have always found the staff in Shipdham Manor Care Home very polite, friendly and respectful. My mum likes a bit of banter and the staff comply with jokes and laughter. She loves to spend time in her room watching tv or doing her word search. The staff always pop in and check on her.
The head of
care keeps me updated with any doctors visits and medication changes.
We always feel very welcome to visit and I like how the staff know who I am and talk about my mum with fondness.
10 February 2023
Shipdham Manor is mainly a dementia home, so my friend found it noisy and residents kept coming into her room. The staff were excellent but trained more for dementia residents. The food was good. The internal decorations could do with some paint and TLC.
Latest Reviews for Shipdham Manor
19 March 2026
Overall we found Mum's care was good particularly with a couple of staff members. When Mum became incontinent it took some time before she could be assessed and supplied with the necessary items to keep her clean and dry and to avoid the overriding smell of urine in her room. We did bring in Tena
Ladies underwear but don't believe these were regularly used. However once Mum was assessed this issue was resolved.
Mum seemed happy at Shipdham Manor therefore we were happy with how she was cared for in her last few years.
04 March 2026
On the whole we were very satisfied with the care my great aunt received. All staff very friendly and caring to all residents. Lots of activities for residents which my great aunt thoroughly enjoyed while she was able to join in. Our appreciation and thanks goes to all staff, including management
for all the care and love the showed until my great aunt passed away and beyond xx
11 February 2026
I found Shipdham Manor well run. The staff were very caring and very alert to quickly act on residents needs. The food was good and staff were always ready to help those who needed it. The management was always very helpful and very friendly. The staff were very pleasant and always interacting with
residents.
29 January 2026
Seeing and experiencing the level of care, help and assistance and love shown to my mother since her arrival at Shipdham Manor gives me a great deal of relief. I am familiar with the high level of care provided, as my auntie stayed at the Manor for 7 years, and our family are completely happy for
mum to be with you.
29 January 2026
Staff are friendly, caring and compassionate. They know the residents well and respond to their individual needs, calmly and appropriately. Residents appear clean and well cared for. There is a range of regular activities, garden for those who enjoy being outside. Sometimes the alarm bells can be
left ringing for some time. Residents are safe.
29 January 2026
The home has a warm homely atmosphere, the rooms are very clean, decoration is good. The residents are encouraged to bring in ornaments, pictures etc to make them feel at home. Rooms have en-suites which allows privacy & dignity for the residents. The views from the room look onto very well
maintained gardens with easy access to them. The two large lounges are very spacious. The management & staff are very caring & supportive well staffed & are good at keeping familes up dated. My friend really enjoys the food & there is a wide variety of activities. The safety & security is a high priority excellent value for money.
27 January 2026
I have found the Shipdham Manor care home to be an excellent choice. My wife spent the last 2 1/2 years living there and I believe she was as happy as she could possibly be whilst suffering with dementia which she has had for over 5 years in total. The family atmosphere which is encouraged at the
home was largely responsible for my wife's relative happiness and I appreciated the care and support for both my wife and I have always received. I have always been made very welcome on my many visits. I would and regularly recommend the home to everyone I know and meet.
26 January 2026
I have had two relatives stay at Shipdham Manor one of which died there, I can honestly say the cre she received was so caring and dignified right to the end, there compassion was amazing nothing was too much trouble, my other relative who still resides there is very happy and loves all the care and
attention she gets. Amazing place.
26 January 2026
Staff at Shipdham Manor are exceptional. The care and support my mother has and is receiving is outstanding. Staff always engage with family members and keep myself updated with any relevant info. Mum enjoys living at Shipdham Manor and as I, thinks very highly of all the staff.
23 January 2026
My father, whom had advanced vascular dementia had been a resident at shipdham manor care home for 18 months before he sadly passed away in November 2025.
I cannot praise the staff enough for the care and support that Dad and our family received, they all went above and beyond to care for dad
despite the fact he could sometimes be very challenging.
As soon as you enter shipdham manor you can instantly see and feel just how much the staff really care about all their residents and even though dad was only with them for a short time it felt like an extension to our family.
The care even continues after dad passed away, a few of dads main carers came to the funeral and we were invited to come and join them at the home for some of their Christmas activities, the navitity that the staff put on was amazing.
Thank you again for making a very difficult time a lot easier.
02 June 2025
Mum has been at Shipdham Manor for 3 years she is well cared for and treated as an individual.
We have met many staff over the years and they have all been friendly and caring.
The home offers regular updates on mum and keeps us well informed.
I wouldn't hesitate to recommend this home to
others.
27 May 2025
My dad had to find another care home as the one he was in closed. We as a family have been very impressed with the very high standard of Shipdham Manor. The staff are very helpful and friendly. My dad is always clean and tidy.
The food is a very high standard with the kitchen staff going out of
their way to make sure everyone is looked after at meal times.
27 January 2025
Shipdham Manor Care Home is an excellent home. I feel the staff all genuinely care and give their best. There are wide range of activities including visiting entertainers. The food, hygiene, medical care is excellent. The rooms are well kept and generous. I thoroughly recommend.
27 January 2025
Happy with the care of my father, all his needs are met.
23 January 2025
My relative has recently moved into the home and has settled in really well already. The staff are all lovely, the admin staff always greet me with a smile and are so helpful, making me feel welcome at all times. The care my relative receives is exceptional, he is treated with love, respect and
dignity. I can't thank the staff enough for their care and support over this time. I would recommend Shipdham Manor to anyone
18 October 2024
My wife has Alzheimer's and has been at Shipdham Manor for 18 months. There are no restrictions on visiting hours and I am always made to feel welcome. Staff were well together and seem happy as they perform their duties. Her room is always clean and tidy. My wife has always been a fussy eater but
never refuses her food. The quality of which I can personally vouch for. Everyone at the home is treated with respect. I am very happy with the quality of care that my wife is receiving. She is safe and I can rest knowing that she is being well looked after.
07 June 2023
From the first time I went to Shipdham Manor, I was impressed by the friendly, efficient and caring atmosphere of the home. The staff are always very welcoming, and nothing is too much trouble. There are various activities and outings for the residents, and I would highly recommend it.
29 March 2023
Very caring, heart-felt staff. Very impressed with the knowledge of what was happening and what was going to happen as my nan had died. Helpful in answering any question. Help me pack personal belongings and taking to the car. I was grateful to hear about her last few days. She was happy and settle
at the home. Had been a resident for serval years.
Must say they also kept a close eye on her husband. They were very accommodating in supporting him to watch the funeral online as he could not attend. My grandad continues to stay at Shipdham Manor. I can't dream of him being anywhere else.
22 February 2023
I have always found the staff in Shipdham Manor Care Home very polite, friendly and respectful. My mum likes a bit of banter and the staff comply with jokes and laughter. She loves to spend time in her room watching tv or doing her word search. The staff always pop in and check on her.
The head of
care keeps me updated with any doctors visits and medication changes.
We always feel very welcome to visit and I like how the staff know who I am and talk about my mum with fondness.
10 February 2023
Shipdham Manor is mainly a dementia home, so my friend found it noisy and residents kept coming into her room. The staff were excellent but trained more for dementia residents. The food was good. The internal decorations could do with some paint and TLC.