Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Whitehaven Residential Care Home

stars
stars 17 December 2020
My friend, who is in this facility remains very well looked after and happy. As part of her health condition, she has become more difficult. Very rude and at times, aggressive. The staff are patient and kind in all situations. She is treated with respect and dignity. They continue to do a very good
job. This has been a very difficult year for everyone but the home has kept their residents safe and free from Covid-19. A job very well done in terrible circumstances.
Review from Sharon P (Friend of Resident/Service User)
stars
stars 04 March 2016
Over the last four years I have been a regular visitor, I have found the staff and management to be very caring. The building is always clean and warm. I would be happy to recommend this care home to any one who is looking for a friendly location for a loved one.
Review from Anita G (Friend of Resident/Service User)