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The Green, Gressenhall, Dereham, NR20 4DT
View full details of WoodstockLatest Reviews for Woodstock
22 January 2026
Mum moved to Woodstock last year from another care home. On the whole she has settled well. Her advancing dementia is coped with brilliantly. The staff are so supportive to both Mum and the family. Mum is often reluctant to participate in home activities but is always encouraged to do so. We are more than happy with mums care
22 January 2026
My step dad is in your care. I visited today with my mum. I work in a care home myself and was surprised that there was no receptionist to greet us. Nobody asked us to sign in so that you knew we were in the building in the event of a fire. It was afternoon tea time when we arrived. The tea and coffee looked horrible. My step dad was dressed in a dirty top. His glasses case was on the window cill with no glasses in them so who knows where they are! The care staff just said they've probably ended up in the laundry as that happens all the time! Not good enough. His room smelt of urine and the bed was unmade. The home wasn't very welcoming at all and needs a good refurb. There is was also a fire door wedged open, how do you practice fire evacuation? I spoke to a few residents who seemed happy but sometimes it's just the little things parking bad as well. Dining room in darkness not very welcoming. No menus on display showing what they were having to eat today.
19 January 2026
This journey has been difficult for my self and partner as i live so far away , however my mum was in woodstock at first and unfortunately passed away and the staff was very caring towards mums needs and when she was passing.my dad is 94 and is quite demanding and most of the staff have been great i have to mention kerry & jo also sunny and believe paul have been great, every time dad is poorly or has a fall they contact me straight away he loves the food the home is dated could do with a refurb ,also i do believe it is quite expensive, how ever i am pleased dad is there thank you for every thing you do guys i really appreciate it
16 December 2025
I felt the need to. give this review in recognition of all the staff in making Pauline's transition from our home into Woodstock ,it's been a challenging month for Pauline and myself and will continue to be with her illness but myself and our family have been pleased with the dedication ,professionalism and care given to myself and Pauline . Every member of staff from the maintenance man ,chefs ,cleaners ,laundry ladies and carers have supported me personally and continue to do so .I feel the need to mention a few who I would like to praise Ceri ,who from day one has built a professional bond with me ,listening to my queries and supporting with changes as required,Karina for her love and energy ,Lucy bubbly caring and considerate ,Anna and Laura both professional and caring Finally to the two chefs whose food is of the highest quality and served with dignity and passion . I hope you can pass this on the team Regards Rod and family
23 September 2025
Both my uncle and auntie are resident at Woodstock. I only am able to visit weekends, so I do not get to see the managerial and admin staff. I do see the day care staff and I am pleased to say they are always happy and attentive, and always offer me a cup of tea! Food is plentiful and of good quality. It's nice to see that efforts are made to keep the residents entertained with various activities in particular the pet visits always bring joy, I see lots of smiley faces in the photo's.
23 September 2025
As the niece of residents at Woodstock Care Home, I've been really pleased with the level of care and attention provided. The staff are consistently kind, professional, and genuinely caring, which gives our family great peace of mind. What stands out most is the variety of activities available to residents. There's always something going on to keep them engaged, active, and social - from creative sessions to group games and events. It's wonderful to see my aunt and uncle involved and enjoying themselves in such a supportive environment. I would definitely recommend Woodstock Care Home to other families looking for a safe, warm, and engaging place for their loved ones.
09 September 2025
My Relatives have been residing at Woodstock since February of this Year. It has been a difficult time for them in adjusting to everything that they knew being turned on its head. The Staff one and all are very Special they work tirelessly to attend to the Comfort and Wellbeing of all the Residents sometimes in very trying circumstances. I know my Relatives have settled there because of the unwavering Support the Staff give to them. Everything they need or want is catered to. From a Relatives point of view it means that I can rest easy in the knowledge that they are being cared for as if they were the Carers own Relatives it is very comforting. So a big thankyou to everyone you have made my life a lot easier.
02 January 2025
Mum has been at Woodstock for nearly a year now with advanced Alzheimer's, it's awful watching her disappear. The staff are very caring, so I feel Mum is really well looked after and treated with respect. They all know her well and show affection for her, which is very comforting. What a very difficult and skilled job they have, caring for people with dementia, but they do it well, and with a smile.
06 December 2024
My father has been a resident at Woodstock since April. From my experience, the staff have been really supportive to my mother and I. They helped my father settle in and kept me informed. They have been good in understanding the difficulties in moving from self-funded to financial support from NCC. The building does look dated but is kept clean. Rooms are the same, dated but clean. I cannot comment or the food not having tried it myself. Security is OK for residents. The chances of a resident working out the door code is low. I would prefer to see a swipe card and pin code system mitigate against this risk.
27 November 2024
I visit Woodstock on a fortnightly basis with my therapy dog, Larry. We are always greeted by the activities coordinator who, like the other day staff are always pleased to see us. Most of the residents enjoy a cuddle with Larry and its lovely to hear about their pets. The day staff that I encounter engage with the residents and there is a notice board displaying activities throughout the week. I understand that the manager is making changes to the gardens in time for the warmer weather when the residents can sit outside, however at the moment this is work in progress and some lovely plants and trees have been removed to make way for the new design. The gardens and those areas which have been left for wildlife are a haven for birds, butterflies and other wildlife. My ratings for Woodstock are based on my experience of fortnightly visits. I have virtually no contact with management, hence my one star rating.
22 October 2024
Good
16 September 2024
Friendly staff. Kitchen excellent. Parking difficult.
14 August 2024
In general the home is satisfactory but needs modernising and gardens need more attention. The front of the building is very difficult for parking when visiting. There has been a new manager for a while and small changes have been noticed for the better. Still not enough carers when my aunt pushes her buzzer for help, can be over 30 minutes before a carer comes which is not satisfactory as she cannot weight bear and has been occasionally forgotten for her meals.
05 June 2024
Very happy to find a home that my mother is happy in. She is very much 'at home' and comfortable, especially with the standard of care and attention she receives from the wonderful staff at Woodstock. I have nothing but praise for them in every respect.
16 May 2024
Having visited my friend many times, there has not been any occasion when all the staff have not shown dedication and kindness to all the residents even, on occasion, under difficult circumstances. The activities are planned to be inclusive and interesting for all and each resident is given an opportunity to decline, participate or watch, thus allowing everyone a chance to have life-enhancing experiences and things to look forward to on a daily basis. There is always a feeling of positivity in the home and most importantly each day brings something to live for. Thank you to all the dedicated staff.
27 April 2024
My mum was discharged to Woodstock in February 2024 from hospital, following the early stage of a late-onset Dementia diagnosis. During Mum's short 6 week stay, she was treated with the utmost respect by all the team at Woodstock, in a friendly caring environment. The caring staff went above and beyond with Mum's needs, and also for our visits. Woodstock provides a clean environment with excellent food, all freshly prepared on-site to cater for every taste. Mum had her own room, with en-suite facilities, personal items and furniture welcomed. Lots of activities were available, regular and well organised to involve all those who wished to join in. Singers, live bands, and amazing animal visits that Mum enjoyed so much. Woodstock always kept us informed and updated on Mum's situation as she settled into new surroundings. We wish to express our heartfelt thanks to all at Woodstock, truly a great team of caring and compassionate people.
20 December 2023
My mother has been at Woodstock since August 2021. The staff have been absolutely amazing in the care they give to my mum. Mum has ongoing health needs and the staff have gone above the call of duty to help her at all times. I can’t praise the staff enough for all the activities they have throughout the year. Mum has been very happy since she moved into the home. It’s a huge relief to know that mum is being taken care of by kind and professional staff. Thank you so much.
30 November 2023
My mum was discharged to Woodstock from hospital after breaking her hip earlier this year. She was welcomed by the very warm and caring staff there who never failed to impress me with their kindness. The home is always clean, the food is excellent plenty and of it. The staff are quick to get medical attention if needed and always keep me informed. I am always welcomed when visiting and get regular updates on how mum is. Mum's dementia coupled with her sometimes quite severe anxiety can be distressing for her but the lovely staff are always there for her with their kindness and care to alleviate her worries. Nothing is too much trouble for the staff, they are just a wonderful group of dedicated caters. Mum enjoys the activities and loves to see dogs when they visit. She always tells me how she loves the staff and how kind they are. Thank you Woodstock Care Home.
13 September 2023
Placing your family member into a care home is one of the hardest of decisions. I called on Woodstock's services initially to take Mum as a day service every other week. As Mum has late-onset dementia they also provided respite care when we went on holiday. Mum's needs then became more than could be offered in her own home, the staff at Woodstock came to the rescue and welcomed my mum as a resident. When Mum closed that door on her home for the last time, my heart was in pieces. Then I pulled up in my car outside Woodstock to be greeted by a member of staff almost running to the car saying “we have really missed you” I knew then that I had made the right choice and done best by my mum. I am sure that particular member of staff and all the staff at Woodstock may not truly understand how much their genuine care and that greeting on that day meant to me. Since being at Woodstock the care Mum has and is receiving is outstanding. Woodstock staff go above and beyond. Thank you to all.
27 May 2022
Small ideally situated care home. Very well trained staff who truly care for all the residents. Clean and nicely decorated throughout, a nice atmosphere and great attention paid to individuals' needs and wants. I visit regularly and am always made to feel welcome, it has become a home from home for me as well as a home for dad. The food is good and plentiful, the only criticism I'd have is they need more staff but we all know about shortages across the sector in the UK. Well done to all the staff at Woodstock, and thank you.
Latest Reviews for Woodstock
22 January 2026
Mum moved to Woodstock last year from another care home. On the whole she has settled well. Her advancing dementia is coped with brilliantly. The staff are so supportive to both Mum and the family. Mum is often reluctant to participate in home activities but is always encouraged to do so. We are more than happy with mums care
22 January 2026
My step dad is in your care. I visited today with my mum. I work in a care home myself and was surprised that there was no receptionist to greet us. Nobody asked us to sign in so that you knew we were in the building in the event of a fire. It was afternoon tea time when we arrived. The tea and coffee looked horrible. My step dad was dressed in a dirty top. His glasses case was on the window cill with no glasses in them so who knows where they are! The care staff just said they've probably ended up in the laundry as that happens all the time! Not good enough. His room smelt of urine and the bed was unmade. The home wasn't very welcoming at all and needs a good refurb. There is was also a fire door wedged open, how do you practice fire evacuation? I spoke to a few residents who seemed happy but sometimes it's just the little things parking bad as well. Dining room in darkness not very welcoming. No menus on display showing what they were having to eat today.
19 January 2026
This journey has been difficult for my self and partner as i live so far away , however my mum was in woodstock at first and unfortunately passed away and the staff was very caring towards mums needs and when she was passing.my dad is 94 and is quite demanding and most of the staff have been great i have to mention kerry & jo also sunny and believe paul have been great, every time dad is poorly or has a fall they contact me straight away he loves the food the home is dated could do with a refurb ,also i do believe it is quite expensive, how ever i am pleased dad is there thank you for every thing you do guys i really appreciate it
16 December 2025
I felt the need to. give this review in recognition of all the staff in making Pauline's transition from our home into Woodstock ,it's been a challenging month for Pauline and myself and will continue to be with her illness but myself and our family have been pleased with the dedication ,professionalism and care given to myself and Pauline . Every member of staff from the maintenance man ,chefs ,cleaners ,laundry ladies and carers have supported me personally and continue to do so .I feel the need to mention a few who I would like to praise Ceri ,who from day one has built a professional bond with me ,listening to my queries and supporting with changes as required,Karina for her love and energy ,Lucy bubbly caring and considerate ,Anna and Laura both professional and caring Finally to the two chefs whose food is of the highest quality and served with dignity and passion . I hope you can pass this on the team Regards Rod and family
23 September 2025
Both my uncle and auntie are resident at Woodstock. I only am able to visit weekends, so I do not get to see the managerial and admin staff. I do see the day care staff and I am pleased to say they are always happy and attentive, and always offer me a cup of tea! Food is plentiful and of good quality. It's nice to see that efforts are made to keep the residents entertained with various activities in particular the pet visits always bring joy, I see lots of smiley faces in the photo's.
23 September 2025
As the niece of residents at Woodstock Care Home, I've been really pleased with the level of care and attention provided. The staff are consistently kind, professional, and genuinely caring, which gives our family great peace of mind. What stands out most is the variety of activities available to residents. There's always something going on to keep them engaged, active, and social - from creative sessions to group games and events. It's wonderful to see my aunt and uncle involved and enjoying themselves in such a supportive environment. I would definitely recommend Woodstock Care Home to other families looking for a safe, warm, and engaging place for their loved ones.
09 September 2025
My Relatives have been residing at Woodstock since February of this Year. It has been a difficult time for them in adjusting to everything that they knew being turned on its head. The Staff one and all are very Special they work tirelessly to attend to the Comfort and Wellbeing of all the Residents sometimes in very trying circumstances. I know my Relatives have settled there because of the unwavering Support the Staff give to them. Everything they need or want is catered to. From a Relatives point of view it means that I can rest easy in the knowledge that they are being cared for as if they were the Carers own Relatives it is very comforting. So a big thankyou to everyone you have made my life a lot easier.
02 January 2025
Mum has been at Woodstock for nearly a year now with advanced Alzheimer's, it's awful watching her disappear. The staff are very caring, so I feel Mum is really well looked after and treated with respect. They all know her well and show affection for her, which is very comforting. What a very difficult and skilled job they have, caring for people with dementia, but they do it well, and with a smile.
06 December 2024
My father has been a resident at Woodstock since April. From my experience, the staff have been really supportive to my mother and I. They helped my father settle in and kept me informed. They have been good in understanding the difficulties in moving from self-funded to financial support from NCC. The building does look dated but is kept clean. Rooms are the same, dated but clean. I cannot comment or the food not having tried it myself. Security is OK for residents. The chances of a resident working out the door code is low. I would prefer to see a swipe card and pin code system mitigate against this risk.
27 November 2024
I visit Woodstock on a fortnightly basis with my therapy dog, Larry. We are always greeted by the activities coordinator who, like the other day staff are always pleased to see us. Most of the residents enjoy a cuddle with Larry and its lovely to hear about their pets. The day staff that I encounter engage with the residents and there is a notice board displaying activities throughout the week. I understand that the manager is making changes to the gardens in time for the warmer weather when the residents can sit outside, however at the moment this is work in progress and some lovely plants and trees have been removed to make way for the new design. The gardens and those areas which have been left for wildlife are a haven for birds, butterflies and other wildlife. My ratings for Woodstock are based on my experience of fortnightly visits. I have virtually no contact with management, hence my one star rating.
22 October 2024
Good
16 September 2024
Friendly staff. Kitchen excellent. Parking difficult.
14 August 2024
In general the home is satisfactory but needs modernising and gardens need more attention. The front of the building is very difficult for parking when visiting. There has been a new manager for a while and small changes have been noticed for the better. Still not enough carers when my aunt pushes her buzzer for help, can be over 30 minutes before a carer comes which is not satisfactory as she cannot weight bear and has been occasionally forgotten for her meals.
05 June 2024
Very happy to find a home that my mother is happy in. She is very much 'at home' and comfortable, especially with the standard of care and attention she receives from the wonderful staff at Woodstock. I have nothing but praise for them in every respect.
16 May 2024
Having visited my friend many times, there has not been any occasion when all the staff have not shown dedication and kindness to all the residents even, on occasion, under difficult circumstances. The activities are planned to be inclusive and interesting for all and each resident is given an opportunity to decline, participate or watch, thus allowing everyone a chance to have life-enhancing experiences and things to look forward to on a daily basis. There is always a feeling of positivity in the home and most importantly each day brings something to live for. Thank you to all the dedicated staff.
27 April 2024
My mum was discharged to Woodstock in February 2024 from hospital, following the early stage of a late-onset Dementia diagnosis. During Mum's short 6 week stay, she was treated with the utmost respect by all the team at Woodstock, in a friendly caring environment. The caring staff went above and beyond with Mum's needs, and also for our visits. Woodstock provides a clean environment with excellent food, all freshly prepared on-site to cater for every taste. Mum had her own room, with en-suite facilities, personal items and furniture welcomed. Lots of activities were available, regular and well organised to involve all those who wished to join in. Singers, live bands, and amazing animal visits that Mum enjoyed so much. Woodstock always kept us informed and updated on Mum's situation as she settled into new surroundings. We wish to express our heartfelt thanks to all at Woodstock, truly a great team of caring and compassionate people.
20 December 2023
My mother has been at Woodstock since August 2021. The staff have been absolutely amazing in the care they give to my mum. Mum has ongoing health needs and the staff have gone above the call of duty to help her at all times. I can’t praise the staff enough for all the activities they have throughout the year. Mum has been very happy since she moved into the home. It’s a huge relief to know that mum is being taken care of by kind and professional staff. Thank you so much.
30 November 2023
My mum was discharged to Woodstock from hospital after breaking her hip earlier this year. She was welcomed by the very warm and caring staff there who never failed to impress me with their kindness. The home is always clean, the food is excellent plenty and of it. The staff are quick to get medical attention if needed and always keep me informed. I am always welcomed when visiting and get regular updates on how mum is. Mum's dementia coupled with her sometimes quite severe anxiety can be distressing for her but the lovely staff are always there for her with their kindness and care to alleviate her worries. Nothing is too much trouble for the staff, they are just a wonderful group of dedicated caters. Mum enjoys the activities and loves to see dogs when they visit. She always tells me how she loves the staff and how kind they are. Thank you Woodstock Care Home.
13 September 2023
Placing your family member into a care home is one of the hardest of decisions. I called on Woodstock's services initially to take Mum as a day service every other week. As Mum has late-onset dementia they also provided respite care when we went on holiday. Mum's needs then became more than could be offered in her own home, the staff at Woodstock came to the rescue and welcomed my mum as a resident. When Mum closed that door on her home for the last time, my heart was in pieces. Then I pulled up in my car outside Woodstock to be greeted by a member of staff almost running to the car saying “we have really missed you” I knew then that I had made the right choice and done best by my mum. I am sure that particular member of staff and all the staff at Woodstock may not truly understand how much their genuine care and that greeting on that day meant to me. Since being at Woodstock the care Mum has and is receiving is outstanding. Woodstock staff go above and beyond. Thank you to all.
27 May 2022
Small ideally situated care home. Very well trained staff who truly care for all the residents. Clean and nicely decorated throughout, a nice atmosphere and great attention paid to individuals' needs and wants. I visit regularly and am always made to feel welcome, it has become a home from home for me as well as a home for dad. The food is good and plentiful, the only criticism I'd have is they need more staff but we all know about shortages across the sector in the UK. Well done to all the staff at Woodstock, and thank you.