Woodstock is a care home situated in the small, attractive village of Gressenhall, four miles from Dereham and twenty miles from Norwich.
Woodstock offers personalised residential care to 28 residents from across Norfolk and beyond, including those with dementia. Woodstock also offers day care, 7 days a week.
Group: Advinia Healthcare Ltd
Person in charge: Monica Christie (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Single Rooms: 26
Shared Rooms: 1
Rooms with ensuite WC: 20
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Woodstock: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Woodstock has a Review Score of 9.5 (9.507)
The Review Score of 9.5 (maximum of 10) for Woodstock is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Woodstock in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 5 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.614 for Woodstock is calculated as follows: ( (86 Excellents x 5) + (41 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 132 Ratings = 4.614
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 4.893 Points relating to the number of positive Reviews for Woodstock is based on 5 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5.6 Target = 0.893
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Steven N (Son-in-law of Resident) on Wednesday 17 May 2017. Relates to May 2017.
This care home is a breath of fresh air. My wife and I visit every week and have found the level of care second to none.
We always find the staff show total respect to all residents, their patience is never ending. We visited many care homes before opting for this one and have never at any point regretted placing my Mother-in-Law within. The food is appetising and plentiful, the rooms comfortable and airy. All in all the home is a glowing example to care homes.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by G P (Daughter of Resident) on Wednesday 12 April 2017. Relates to March 2017.
My mother died in Woodstock recently after living there for seven years. Their care was second to none and we were greatly comforted by the genuine love and tenderness shown to her by the staff. At such a sad time it meant so much to know that when we were not with her she was with friends.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by M S (Daughter of Resident) on Thursday 22 December 2016. Relates to November 2016.
The home provides a fair standard of food. It is warm, clean and inviting, most bedrooms are ensuite. Staff are kind and know the residents on a first name basis. If I have any queries, I feel able to express my views with management.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Good
Review submitted from a Postal Card by Ian C (Son of Resident) on Wednesday 14 December 2016. Relates to November 2016.
My Mum has been a resident at Woodstock since January 2016. She has settled in really well and is looked after brilliantly by the great staff. The home is managed very well and is always very clean. Staff are very friendly and always helpful.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Robert S (Nephew of Resident) on Wednesday 14 December 2016. Relates to November 2016.
My Aunt has been well treated by friendly and courteous staff. Her improved diet and regular feeding is reflected in her significantly better appearance. My Aunt has benefited from the company of other residents and is often more communicative during our visits to see her.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by John M (Husband of Resident) on Wednesday 2 March 2016. Relates to October 2015.
I spent three years making regular visits to see my wife at Woodstock care home. I looked forward to every visit and as her dementia moved through different stages the staff would always be on hand to update me and give any support and advice I required. My wife had in her way three happy years there and I always came away knowing she was in the best place and getting the very best care possible. God bless them all.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by J S (Son of Resident) on Friday 12 February 2016. Relates to February 2016.
I am very pleased with overall standard. My father is in excellent care. Couldn't be in better hands. Thank you very much.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Gup (Daughter of Resident) on Wednesday 20 January 2016. Relates to January 2016.
Generally kind and caring, homely atmosphere. Individualised care.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Good
Cleanliness: Good
Treated with Dignity: Good
Food & Drink: Good
Staff: Good
Activities: Good
Management: Excellent
Safety / Security: Satisfactory
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by Jane H (Daughter of Resident) on Monday 18 January 2016. Relates to December 2015.
The staff at Woodstock are very respectful to all residents they are quick to act on any concerns I have, they know their likes and dislikes. Most of the staff are happy to chat and tell me about mum and how she has been, it has a homely atmosphere. I am very happy with the care at Woodstock.
How likely would you be to recommend Woodstock? Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Good
Rooms: Good
Value for Money: Good
Review submitted from a Postal Card by I D (Son of Resident) on Friday 15 January 2016. Relates to January 2016.
I find Woodstock Care Home very satisfactory.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by D G (Daughter of Resident) on Friday 8 January 2016. Relates to December 2015.
My mother has been at Woodstock for 2 years, maybe a little more, and I find the place a very welcoming and warm place for my mother to be. She has lovely staff members looking after her and they always greet me with a friendly smile, and we are welcome to call when we like. I know from experience that not all homes are as good, so all in all I'm very satisfied that my mother is getting the best care possible.
How likely would you be to recommend Woodstock? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Good
April 2017
February 2016
