Woodstock

The Green, Gressenhall, Dereham NR20 4DT
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9.1 39 Reviews
  • Woodstock, Dereham
Woodstock is a care home situated in the small, attractive village of Gressenhall, four miles from Dereham and twenty miles from Norwich.

Woodstock offers personalised residential care to 28 residents from across Norfolk and beyond, including those with dementia. Woodstock also offers day care, 7 days a week.
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Care Provided by Woodstock

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1195
  • RESPITE Self-Funded Residential Dementia Care: from £1295

Subject to care needs assessment

These prices are only a guideline, please contact Woodstock to find out the exact price for your requirements.

Contact Woodstock to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodstock to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jo Land (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (23)

Visiting

  • Visiting in not restricted

Parking

  • Parking available on site

Woodstock Reviews (39)

9.1

Woodstock has a Review Score of 9.1 (9.123) out of 10, based on 16 reviews in the last 2 years.
Over all time Woodstock has 39 reviews.

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Reviewer Connection to Woodstock
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Review from Sandra L (Daughter of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Woodstock for over a year now and has settled in very well. Since she has been there it has been difficult at times for visiting because of Covid-19, but the staff have been very helpful and kept me well informed of the situation.
I haven’t been there at mealtimes but often the
food smells very nice and Mum says she enjoys it. Plenty of cups of tea and coffee.
The home always smells nice and fresh, (no bad odours) which is pleasant when visiting.
They have activities each day of which Mum enjoys singing the most. Because of Covid, they haven’t been able to have people come into the home to entertain the residents very much but I know they will as soon as they can because before Covid they had regular entertainment from outside the home.
As for Mum’s personal needs, she is always clean and fresh, with clean clothes on each day. The carers are very attentive and cheerful and all seem happy in their work.
Reply from David Martins, National Sales Manager at WoodstockThank you for your kind review of Woodstock Care Home. We are delighted your mother is happy, that she enjoys the activities and the plenty of tea and coffee on offer. I will ensure the team are aware of the feedback.
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Review from P B (Daughter of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is so well cared for in his loving home from home.
He often says" it's better than a hotel here".
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Review from S R (Friend of Resident) published on 2 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Have just been to see my friend who has been in Woodstock now for almost four years. In that time his needs have changed quite significantly but Woodstock is meeting his new needs to a high standard.
It has been very difficult not seeing him through the pandemic but the staff have facilitated visits
to the best of their abilities and are always very helpful with updates when you phone them. Most of the staff have been there as long as my friend has and we know each other by name, which is a testament to the home as staff turnover is low.
I would say that when I visit my friend is always comfortable, clean and appears well looked after. He has had regular podiatry visits throughout Covid, although he did look like Einstein for a while until he got his hair cut!
I know he is well fed as we always talk about how much he enjoyed his cooked breakfast and have a guess at what is for lunch.
Reply from David Martins, National Sales Manager at WoodstockThank you for your kind review, I will ensure the comments are passed on to the team.
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Review from Steve K (Regular Volunteer) published on 28 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been entertaining the residents of Woodstock for over a year now. The high level of care is plain to see. The staff are always on hand to care for the residents and always have their best interests at heart.
Reply from Emily Hocking, Customer Relations Manager at WoodstockThank you for taking the time to leave us a review of your thoughts. It's lovely to hear your views, and we will gladly pass this on to our team.
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Review from Jean S (Sister of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Despite my brother not being the easiest to care for owing to his late-stage vascular dementia, he was shown the utmost kindness and thoughtfulness by all the staff. Everyone at Woodstock offered us help and support at all times during this upsetting and distressing time. Their care and kindness will
be long remembered.
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Review from Barbara H (Wife of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was suffering from Type 2 Diabetes and Vascular Dementia. When he was discharged from hospital to Woodstock on 19th October 17 he was going through a very difficult violent stage but everyone at Woodstock treated him with the utmost compassion and gave him excellent care. I spent many hours
every day with my husband and I and other family and friends were given help and kindness at all times. I would not hesitate to recommend Woodstock to anyone who needed care.
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Review from John T (Husband of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am able to comment on standards having occasion to move my wife from another care home. Woodstock is an outstanding home. They are proactive rather than reactive. If my wife has any health issues they will obtain medical support at a very early stage. The management team set very high standards and
monitor them so care staff are aware and conform.


The care staff are excellent interacting with residents and genuinely care for their well-being.

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Review from Hannah T (Daughter of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are forever grateful for the excellent care everyone gives to our mum. The staff are personable, approachable, friendly and most importantly, kind. I know I can totally trust them all with my mums care and I thank you for that.


I would also like to say thanks to the seniors who are very proactive

when we ask for anything to be done eg. the GP visits. It is done straight away - well done.
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Review from Ian C (Son of Resident) published on 29 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care looking after my mum for the last two years. Consistently high standard with caring, well-trained staff.
Great range of activities and consistently high standards of food.
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Review from Steven N (Son-in-law of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is a breath of fresh air. My wife and I visit every week and have found the level of care second to none.


We always find the staff show total respect to all residents, their patience is never ending. We visited many care homes before opting for this one and have never at any point

regretted placing my Mother-in-Law within. The food is appetising and plentiful, the rooms comfortable and airy. All in all the home is a glowing example to care homes.
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Review from G P (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother died in Woodstock recently after living there for seven years. Their care was second to none and we were greatly comforted by the genuine love and tenderness shown to her by the staff. At such a sad time it meant so much to know that when we were not with her she was with friends.
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Review from M S (Daughter of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home provides a fair standard of food. It is warm, clean and inviting, most bedrooms are ensuite. Staff are kind and know the residents on a first name basis. If I have any queries, I feel able to express my views with management.
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Review from Robert S (Nephew of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has been well treated by friendly and courteous staff. Her improved diet and regular feeding is reflected in her significantly better appearance. My Aunt has benefited from the company of other residents and is often more communicative during our visits to see her.
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Review from John M (Husband of Resident) published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent three years making regular visits to see my wife at Woodstock care home. I looked forward to every visit and as her dementia moved through different stages the staff would always be on hand to update me and give any support and advice I required. My wife had in her way three happy years there
and I always came away knowing she was in the best place and getting the very best care possible. God bless them all.
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Review from J S (Son of Resident) published on 12 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with overall standard. My father is in excellent care. Couldn't be in better hands. Thank you very much.
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Review from Gup (Daughter of Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally kind and caring, homely atmosphere. Individualised care.
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Review from Jane H (Daughter of Resident) published on 18 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Woodstock are very respectful to all residents they are quick to act on any concerns I have, they know their likes and dislikes. Most of the staff are happy to chat and tell me about mum and how she has been, it has a homely atmosphere. I am very happy with the care at Woodstock.
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Review from I D (Son of Resident) published on 15 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Woodstock Care Home very satisfactory.
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Review from D G (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been at Woodstock for 2 years, maybe a little more, and I find the place a very welcoming and warm place for my mother to be. She has lovely staff members looking after her and they always greet me with a friendly smile, and we are welcome to call when we like. I know from experience that
not all homes are as good, so all in all I'm very satisfied that my mother is getting the best care possible.
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Current Review Score: 9.1 (9.123)

Overview of Review Score

The Review Score of 9.1 (9.123) out of 10 for Woodstock is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.273 for Woodstock is calculated as follows: ( (101 Excellents x 5) + (51 Goods x 4) + (18 Satisfactorys x 3) + (6 Poors x 2) + (7 Very Poors x 1) ) ÷ 183 Ratings = 4.273
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Woodstock is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Jo

Jo Land

Job Title: Home Manager

I have worked in the care sector for over 20 years. I started as a care assistant and have worked my way up gaining experience and qualifications, I have been a registered manager for 15 years within various-sized private homes.


For me, this is not only a job but a vacation. I have a passion for making a difference in people’s lives for our residents to have a compassionate and high quality of care, and to always make sure that their wellbeing is being prioritized. My daily goal is to do my absolute best to make sure that they live a fulfilled life and that they are being treated with dignity and respect

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodstock to verify any information. View our terms and conditions. Woodstock has an Enhanced Service - more info.