Latest Reviews for York House
12 August 2025
I have found York House to be a very caring and considerate home where my friend has fit in lovely and looks physically and is mentally thriving. All staff are really caring and there are many activities to stimulate him. The BBQ for friends and family recently was fantastic and a really lovely afternoon was had.
04 August 2025
Since my brother has been at York House he has been treated with dignity and respect and is very happy being there.
10 July 2025
Despite ongoing safeguarding issues (now resolved), I am very impressed with the staff, management and care provided at York House. The support, patience and respect shown to my mother during this difficult period has been 1st class. Residents here are well cared for by an excellent team and I would definitively recommend this care home.
06 June 2025
My wife said the care home was nice, staff caring but a bit rushed. Entertainment was unpleasantly loud for her.
07 May 2025
At first I wasn't sure about Dad going into a care home, but after seeing how good the staff are, and how happy Dad is, I would recommend York House to anyone.
02 May 2025
I visit my friend on a regular basis and I have always been made welcome with a cup of coffee and biscuit. I have found the premises clean, the resident happy and well cared for. My friend is very happy and content living here.
25 April 2025
To me York House is home from home. The management and the carers are friendly, and very helpful, and keeps you up to date with everything. And father-in-law seems to be very happy in there.
11 April 2025
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to reassure when she is like this. The rest of the staff are also always willing to assist her and encourage her in her day to day life. I am very impressed with daily entertainment which they all seem to enjoy and it makes the residents lifes more fulfilling. I would highly recommend this care home.
10 April 2025
My mother is currently staying at York House,Dereham for the first time and we have been very impressed with what we have seen and experienced to date. The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
03 April 2025
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
13 February 2025
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The food looks good, plenty of choice and the tea abounds. Thank you for taking such good care of this special lady.
28 January 2025
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
21 January 2025
Pleased with staff, management and care at York House.
05 December 2024
A delightful afternoon visiting my aunt for her birthday with an excellent afternoon tea provided by the staff at York House. This is such a friendly, vibrant place with helpful staff and happy residents. Residents' rooms are spacious and clean. The lounge is busy and well used by visitors and my aunt has a favourite chair and is able to enjoy companionship and activities.
02 December 2024
The best care home ever! Management and staff always friendly and cheerful and have good relationships with residents.
22 November 2024
Mum celebrated her 96th Birthday recently. York House provided a wonderful afternoon tea including a large cake to celebrate with family. The afternoon was fantastic (as always). The home made food was excellent. Every one is so kind and welcoming at York House.
12 November 2024
Very good, even got offered lunch.
08 November 2024
Wow! Just wow. My friend has recently transferred to York House from a care, home in Suffolk, there is no comparison between the two, York House is open, friendly, informative, caring, and well-managed, with staff who care and appear to enjoy the work that they do, this is visible on the faces of the staff and the patients. In other so-called care homes, restrictions are placed on visitors, I suspect to suit the management of those homes, but not at York House, in fact just the opposite as a friend of a resident I am encouraged both to visit and to take each other out for meals and socialising, we are having a great time, which is all down to the excellent management and amazing staff of York House, We just cannot thank them all enough.
29 October 2024
Found the staff very obliging and helpful. My mother seems to have settled in very well. The first impression was excellent.
21 October 2024
Found the home to be very comfortable for the residents and the staff are very friendly and helpful. Even asked if we would like to join them for lunch with the residents.
Latest Reviews for York House
12 August 2025
I have found York House to be a very caring and considerate home where my friend has fit in lovely and looks physically and is mentally thriving. All staff are really caring and there are many activities to stimulate him. The BBQ for friends and family recently was fantastic and a really lovely afternoon was had.
04 August 2025
Since my brother has been at York House he has been treated with dignity and respect and is very happy being there.
10 July 2025
Despite ongoing safeguarding issues (now resolved), I am very impressed with the staff, management and care provided at York House. The support, patience and respect shown to my mother during this difficult period has been 1st class. Residents here are well cared for by an excellent team and I would definitively recommend this care home.
06 June 2025
My wife said the care home was nice, staff caring but a bit rushed. Entertainment was unpleasantly loud for her.
07 May 2025
At first I wasn't sure about Dad going into a care home, but after seeing how good the staff are, and how happy Dad is, I would recommend York House to anyone.
02 May 2025
I visit my friend on a regular basis and I have always been made welcome with a cup of coffee and biscuit. I have found the premises clean, the resident happy and well cared for. My friend is very happy and content living here.
25 April 2025
To me York House is home from home. The management and the carers are friendly, and very helpful, and keeps you up to date with everything. And father-in-law seems to be very happy in there.
11 April 2025
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to reassure when she is like this. The rest of the staff are also always willing to assist her and encourage her in her day to day life. I am very impressed with daily entertainment which they all seem to enjoy and it makes the residents lifes more fulfilling. I would highly recommend this care home.
10 April 2025
My mother is currently staying at York House,Dereham for the first time and we have been very impressed with what we have seen and experienced to date. The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
03 April 2025
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
13 February 2025
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The food looks good, plenty of choice and the tea abounds. Thank you for taking such good care of this special lady.
28 January 2025
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
21 January 2025
Pleased with staff, management and care at York House.
05 December 2024
A delightful afternoon visiting my aunt for her birthday with an excellent afternoon tea provided by the staff at York House. This is such a friendly, vibrant place with helpful staff and happy residents. Residents' rooms are spacious and clean. The lounge is busy and well used by visitors and my aunt has a favourite chair and is able to enjoy companionship and activities.
02 December 2024
The best care home ever! Management and staff always friendly and cheerful and have good relationships with residents.
22 November 2024
Mum celebrated her 96th Birthday recently. York House provided a wonderful afternoon tea including a large cake to celebrate with family. The afternoon was fantastic (as always). The home made food was excellent. Every one is so kind and welcoming at York House.
12 November 2024
Very good, even got offered lunch.
08 November 2024
Wow! Just wow. My friend has recently transferred to York House from a care, home in Suffolk, there is no comparison between the two, York House is open, friendly, informative, caring, and well-managed, with staff who care and appear to enjoy the work that they do, this is visible on the faces of the staff and the patients. In other so-called care homes, restrictions are placed on visitors, I suspect to suit the management of those homes, but not at York House, in fact just the opposite as a friend of a resident I am encouraged both to visit and to take each other out for meals and socialising, we are having a great time, which is all down to the excellent management and amazing staff of York House, We just cannot thank them all enough.
29 October 2024
Found the staff very obliging and helpful. My mother seems to have settled in very well. The first impression was excellent.
21 October 2024
Found the home to be very comfortable for the residents and the staff are very friendly and helpful. Even asked if we would like to join them for lunch with the residents.