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York House

47 Norwich Road, Dereham, Norfolk NR20 3AS
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On visiting my friend who had only been in the home for 3 days, she seemed so happy and relaxed,Jill E(Friend of Resident/Service User)
York House, Dereham
Exceptional management and staff - Special thanks to all at York House.Alison P(Daughter of Resident/Service User)
York House, Dereham
Nothing was too much trouble for the staff. The meals were excellent and lots of activitiesT D(Daughter of Resident/Service User)
York House, Dereham

York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite facilities and spacious communal living areas and dining room in a homely environment.

High quality short-term, respite or rehabilitation care or longer term support is available at the home, and residents benefit from a tranquil environment with good access to... 

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Care Provided by York House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,200From £1,200

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact York House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mariana Soare (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (9)

Visiting

  • 24 hour visiting welcomed

Parking

  • Parking available outside home

York House Reviews (122)

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9.9

York House has a Review Score of 9.9 (9.853) out of 10, based on 49 reviews in the last 2 years. Over all time York House has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Peter B (Son of Resident) published on 2 September 2026 Submitted via Postal Card•
Overall Experience
Review from Daphne C (Niece of Resident) published on 1 September 2026 Submitted via Postal Card•
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Review from D R (Daughter of Resident) published on 17 August 2026 Submitted via Website•
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Review from Pat B (Wife of Resident) published on 6 August 2026 Submitted via Postal Card•
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Review from Sandra H (Daughter of Resident) published on 23 June 2026 Submitted via Postal Card•
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Review from D J (Daughter-in-law of Resident) published on 18 June 2026 Submitted via Postal Card•
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Review from Elysia M (Great Great-Niece of Resident) published on 11 June 2026 Submitted via Postal Card•
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Review from P M (Nephew of Resident) published on 11 June 2026 Submitted via Postal Card•
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Review from D H (Niece of Resident) published on 11 June 2026 Submitted via Postal Card•
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Review from F D (Great Great-Niece of Resident) published on 11 June 2026 Submitted via Postal Card•
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Review from Chris M (Great-Nephew of Resident) published on 11 June 2026 Submitted via Postal Card•
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Review from Eileen M (Relative of Resident) published on 15 May 2026 Submitted via Review Postal Card•
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Review from Zoe G (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card•
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Review from Sandra B (Daughter of Resident) published on 6 May 2026 Submitted via Postal Card•
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Review from Francesca V (Friend of Resident) published on 9 April 2026 Submitted via Website•
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Review from A R (Friend of Resident) published on 27 February 2026 Submitted via Postal Card•
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Review from Janice G (Friend of Resident) published on 27 January 2026 Submitted via Website•
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Review from D M (Daughter of Resident) published on 19 January 2026 Submitted via Website•
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Review from Paul B (Son of Resident) published on 12 January 2026 Submitted via Postal Card•
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Review from Jackie D (Niece of Resident) published on 9 January 2026 Submitted via Postal Card•
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 May 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 21 September 2026

En-suite single rooms

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

Upcoming Events

There are no upcoming events for York House.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for York House.

Meet the Team (1)

Mariana Soare
Mariana SoareJob Title Registered Home Manager

Mariana is our registered manager at York House.

Frequently Asked Questions about York House

What types of Care is York House registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does York House have?

There are 39 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at York House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is York House to the centre of Dereham?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact York House to verify any information. View our terms and conditions. York House has an Enhanced Service -what an Enhanced Service includes.