On visiting my friend who had only been in the home for 3 days, she seemed so happy and relaxed,Jill E(Friend of Resident/Service User)
Exceptional management and staff - Special thanks to all at York House.Alison P(Daughter of Resident/Service User)
Nothing was too much trouble for the staff. The meals were excellent and lots of activitiesT D(Daughter of Resident/Service User)
On visiting my friend who had only been in the home for 3 days, she seemed so happy and relaxed,Jill E(Friend of Resident/Service User)
Exceptional management and staff - Special thanks to all at York House.Alison P(Daughter of Resident/Service User)
Nothing was too much trouble for the staff. The meals were excellent and lots of activitiesT D(Daughter of Resident/Service User)
York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite facilities and spacious communal living areas and dining room in a homely environment.
High quality short-term, respite or rehabilitation care or longer term support is available at the home, and residents benefit from a tranquil environment with good access to...
York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite facilities and spacious communal living areas and dining room in a homely environment.
High quality short-term, respite or rehabilitation care or longer term support is available at the home, and residents benefit from a tranquil environment with good access to local amenities in the Dereham community. The team strives to foster strong connections with the local community and encourages residents to remain active and engaged in the local Dereham area.
The home provides freshly cooked, nutritious meals tailored to meet any dietary requirements, along with a comprehensive activities and wellbeing program. This includes personalised one-to-one activities for each resident, as well as group activities.
The highly trained team supports residents with a mix of warmth and professionalism, ensuring that any feedback is taken on board to continuously improve daily life at York House.
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact York House for full pricing details and T&Cs.
Contact York House to confirm what's included and get a personalised quote:
York House has a Review Score of 9.9 (9.853) out of 10, based on 49 reviews in the last 2 years.
Over all time York House has 122 reviews.
The home is clean - welcomed when I go there. Food is excellent, outstanding coffee cake when I go to the home. Always fresh and clean.
The home is clean - welcomed when I go there. Food is excellent, outstanding coffee cake when I go to the home. Always fresh and clean.
Thank you so much for the kind words about the welcome you receive when you visit York House and for the compliment about the coffee cake!
We visited my aunt along with several other family members to wish her well on her 97th birthday.
On arrival we were offered tea or coffee which was a nice surprise.
We were treated to a wonderful spread of food including savouries and cakes etc by the home/staff and were made to feel very...
We visited my aunt along with several other family members to wish her well on her 97th birthday.
On arrival we were offered tea or coffee which was a nice surprise.
We were treated to a wonderful spread of food including savouries and cakes etc by the home/staff and were made to feel very welcome.
Overall a lovely afternoon spending a few hours with her on her birthday and I'm sure she enjoyed it as much as us.
Everyone involved deserves a big thank you.
Thank you for your lovely comments about your visit to York House - we're so pleased you enjoyed visiting your aunt.
An excellent afternoon celebrating Peggy's 100th birthday, with family and friends.
An excellent afternoon celebrating Peggy's 100th birthday, with family and friends.
Thank you for your lovely comments about Peggy's party at York House.
Mum's 100th birthday, the spread was incredible and the cake and decorations were beautiful. (Sally you did a fantastic job with the food.)
Mum's 100th birthday, the spread was incredible and the cake and decorations were beautiful. (Sally you did a fantastic job with the food.)
Thank you so much for these lovely comments about your Mum-in-law's party at York House.
Our overall experience at York House is very good. The carers are excellent and always available should we need help or advice. The only problem we have is how long we have to wait to be let in however we fully understand this is due to safety reasons.
Our overall experience at York House is very good. The carers are excellent and always available should we need help or advice. The only problem we have is how long we have to wait to be let in however we fully understand this is due to safety reasons.
Thank you for your positive comments about the care and support your loved on is receiving at York House. We will pass on your comments about the waiting at the front door and hopefully find a better solution for you.
Beautiful afternoon tea for our grandma's 100th birthday, lovely, friendly staff.
Beautiful afternoon tea for our grandma's 100th birthday, lovely, friendly staff.
Thanks for your lovely comments and we're so pleased you enjoyed your grandma's party at the home.
It was my auntie's 100th birthday and family and friends all attended a little party gathering. The room was decorated very well and service and food was excellent.
It was my auntie's 100th birthday and family and friends all attended a little party gathering. The room was decorated very well and service and food was excellent.
Thank you for your kind comments, we're pleased you enjoyed your visit to York House.
We were invited to my aunt's 100th birthday. I must say everything was perfect. Staff so helpful, food excellent. A very enjoyable time.
We were invited to my aunt's 100th birthday. I must say everything was perfect. Staff so helpful, food excellent. A very enjoyable time.
thanks for your lovely comments, we're so pleased you enjoyed your visit to York House.
Father-In-Law has been in York House for nearly 8 months now, and he really likes it there, and to know he likes being there, and is being looked after very well, gives us peace of mind. Thanks to everyone for all their care.
Father-In-Law has been in York House for nearly 8 months now, and he really likes it there, and to know he likes being there, and is being looked after very well, gives us peace of mind. Thanks to everyone for all their care.
Thank you for your kind comments, we appreciate that you are reassured by him being cared for at York House.
We are very happy with the care Dad receives. And the extra mile the staff go to help him. I can not fault the home, everyone is friendly and are always willing to help. I'm happy to know Dad's safe and happy.
We are very happy with the care Dad receives. And the extra mile the staff go to help him. I can not fault the home, everyone is friendly and are always willing to help. I'm happy to know Dad's safe and happy.
Thank you for your kind comments about the care and support your Dad is receiving at York House.
Today I called in to see my friend & I was very impressed at how soon I was let in by a lovely aldy with a big smile, so always a good start, she took me to my friends room.
Today I called in to see my friend & I was very impressed at how soon I was let in by a lovely aldy with a big smile, so always a good start, she took me to my friends room.
Thank you for your kind comments. We appreciate how important a first impression is whenever visitors come to our home, so we're delighted that your experience was a positive one. We look forward to seeing you again soon.
I have found York House to be a very caring and considerate home where my friend has fit in lovely and looks physically and is mentally thriving. All staff are really caring and there are many activities to stimulate him. The BBQ for friends and family recently was fantastic and a really lovely...
I have found York House to be a very caring and considerate home where my friend has fit in lovely and looks physically and is mentally thriving. All staff are really caring and there are many activities to stimulate him. The BBQ for friends and family recently was fantastic and a really lovely afternoon was had.
Thank you for your kind words about the care and support your friend is enjoying at York House - we will pass on your comments to the team at the home.
Despite ongoing safeguarding issues (now resolved), I am very impressed with the staff, management and care provided at York House. The support, patience and respect shown to my mother during this difficult period has been 1st class. Residents here are well cared for by an excellent team and I...
Despite ongoing safeguarding issues (now resolved), I am very impressed with the staff, management and care provided at York House. The support, patience and respect shown to my mother during this difficult period has been 1st class. Residents here are well cared for by an excellent team and I would definitively recommend this care home.
Thank you for your kind comments about the care and support provided at York House. Please continue to discuss anything with the team at the home.
My wife said the care home was nice, staff caring but a bit rushed. Entertainment was unpleasantly loud for her.
My wife said the care home was nice, staff caring but a bit rushed. Entertainment was unpleasantly loud for her.
Thank you for your comments about the care your wife received at York House. I will pass your comments on about your concerns about rushed care and the noise level of the entertainment and I hope you will consider us again for a stay in the future.
I visit my friend on a regular basis and I have always been made welcome with a cup of coffee and biscuit. I have found the premises clean, the resident happy and well cared for. My friend is very happy and content living here.
I visit my friend on a regular basis and I have always been made welcome with a cup of coffee and biscuit. I have found the premises clean, the resident happy and well cared for. My friend is very happy and content living here.
Firstly, thank you for visiting your friend so often, it's always a pleasure to welcome you. And thank you for your kind comments about the care and support provided at the home.
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to...
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to reassure when she is like this. The rest of the staff are also always willing to assist her and encourage her in her day to day life. I am very impressed with daily entertainment which they all seem to enjoy and it makes the residents lifes more fulfilling. I would highly recommend this care home.
Thank you for your kind comments , I will ensure these are passed on to the staff at York House .
The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
Thanks for your lovely comments about the care and support your mother is receiving at York House. We're delighted that Mum is happy and settled.
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The...
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The food looks good, plenty of choice and the tea abounds. Thank you for taking such good care of this special lady.
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
En-suite single rooms
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
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Mariana is our registered manager at York House.
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