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Care Homes Owned by Black Swan Care Group

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Black Swan Care Group
Black Swan International Ltd is an experienced care operator, making the most of a vast range of care knowledge, at the same time as putting residents' needs and feelings first. The group is extremely flexible in its approach to dealing with everyday living. Residents' dignity is the most important aspect of the company ethos, with independence also promoted within each home.

Black Swan Care Group Locations (19)

 - Browse 19 Care Homes owned by Black Swan Care Group
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The Gables
1 East Park Street, Chatteris PE16 6LA 
Top 20 carehome award certificate
10 85 reviews
The Gables, Chatteris, Cambridgeshire
Top 20 carehome award certificate
"My sister is very happy enjoys the food and entertainment has made some friends and the staff are very friendly and helpful generally all…"   Read all 85 reviews
  • from £1,100 / week
  • 49 Rooms
Location Type Care Home

The Gables care home is situated in the market town of Chatteris, 24 miles from Cambridge, 20 miles from Peterborough and 12 miles from Huntingdon. The team provide short-term, respite and longer ... Read more about The Gables

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Lodge
82 Kirby Road, Walton on the Naze CO14 8RJ 
Top 20 carehome award certificate
10 60 reviews
The Lodge, Walton on the Naze, Essex
Top 20 carehome award certificate
"The welcome I received on visiting my mother was exemplary. All the staff were helpful in answering my questions. The room my mother has is…"   Read all 60 reviews
  • from £1,100 / week
  • 36 Rooms
Location Type Care Home

The Lodge provides short term respite care and longer term support for up to 36 Residents, including support for people living with a dementia. There are 18 bedrooms on the ground floor and 18 on ... Read more about The Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Park House
6 Alexandra Road, Great Yarmouth NR30 2HW 
9.9 73 reviews
Park House, Great Yarmouth, Norfolk
"My mum came to Park House under difficult circumstances (my dad was ill and no longer able to care for her). Maria and the whole team made…"   Read all 73 reviews
  • from £1,150 / week
  • 26 Rooms
Location Type Care Home

Park House is a Great Yarmouth care accommodation offering en-suite facilities to twenty-five residents with elderly care needs, while respecting their individuality and personal choice. Both ... Read more about Park House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
York House
47 Norwich Road, Dereham NR20 3AS 
9.9 107 reviews
York House, Dereham, Norfolk
"I have visited a few times since before Christmas and found the lady I visit happy and content. The staff are all Very helpful and always…"   Read all 107 reviews
  • from £1,100 / week
  • 43 Rooms
Location Type Care Home

York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite ... Read more about York House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kings Lynn Residential Home
Kettlewell Lane, King's Lynn PE30 1PW 
9.8 75 reviews
Kings Lynn Residential Home, King's Lynn, Norfolk
"Kings Lynn Residential is staffed by the most wonderful individuals; good natured, caring and kind. The care they show my mother who has…"   Read all 75 reviews
  • from £1,300 / week
  • 47 Rooms
Location Type Care Home

Kings Lynn care home is perfectly situated in the heart of Kings Lynn, just five minutes walk from both the mainline rail and bus stations. The home is a purpose-built facility with all ... Read more about Kings Lynn Residential Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Haven
Whitehouse Lane, Boston PE21 0BE 
9.8 45 reviews
The Haven, Boston, Lincolnshire
"Originally Mum came to the Haven for respite care but soon made up her mind to stay as a permanent resident as she felt so comfortable and…"   Read all 45 reviews
  • from £1,300 / week
  • 38 Rooms
Location Type Care Home

The Haven care home in Boston, operated by Black Swan Care Group, opened in 2020 following an extensive upgrade. The home is registered to care for up to 36 residents. The home is beautifully ... Read more about The Haven

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beccles Care Home
St. George's Road, Beccles NR34 9YQ 
9.7 24 reviews
Beccles Care Home, Beccles, Suffolk
"My 98 year old mother was a self funding resident at Beccles care home from June 23 to January 25 where she passed away. Amanda and her…"   Read all 24 reviews
  • from £1,200 / week
  • 35 Rooms
Location Type Care Home

Beccles Care Home, located in the heart of Beccles in North Suffolk, provides short-term respite care and longer term support for older people, including people living with dementia. Black Swan ... Read more about Beccles Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Thomas Tawell House
106 Magpie Road, Norwich NR3 1JH 
9.7 57 reviews
Thomas Tawell House, Norwich, Norfolk
"Living overseas I have been very appreciative of all the fantastic support the staff are providing which is helping me to assist my mother…"   Read all 57 reviews
  • from £1,200 / week
  • 37 Rooms
Location Type Care Home

Thomas Tawell House on the North side of Norwich city centre, provides dedicate care and support to older people, specialising in support for people with a visual impairment or sight ... Read more about Thomas Tawell House

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Valentine House
Broadway, Silver End, Witham CM8 3RF 
9.6 74 reviews
Valentine House, Witham, Essex
"Outstanding and loving care of my mother. The staff are patient, kind and loving. I couldn't ask for more.…"   Read all 74 reviews
  • from £1,250 / week
  • 50 Rooms
Location Type Care Home

Valentine House is a care home for older people in Silver End, a small village in Essex, close to Braintree and Witham. Black Swan provides short-term, respite care and longer term support to up to ... Read more about Valentine House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Nightingale Lodge
8 Austin Street, Hunstanton PE36 6AL 
9.6 85 reviews
Nightingale Lodge, Hunstanton, Norfolk
"My mother needed a Care Home suddenly at the start of January. I cannot praise Sharon and the rest of the team here at Nightingale Lodge…"   Read all 85 reviews
  • from £1,200 / week
  • 29 Rooms
Location Type Care Home

Nightingale Lodge is registered to offer care provision for twenty-four residents, all of whom enjoy a comfortable interior with their own en-suite bedrooms. The property is well-situated for ... Read more about Nightingale Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Potton View
Mill Hill, Potton Road, Gamlingay, Sandy SG19 3LW 
9.6 57 reviews
Potton View, Sandy, Cambridgeshire
"We feel so lucky we found the perfect home for our lovely mum at Potton View Care Home. The staff at PV have become our extended family -…"   Read all 57 reviews
  • from £1,300 / week
  • 31 Rooms
Location Type Care Home

Potton View, in Gamlingay, is a residential home for up to 31 older people. All rooms are easily accessible, being on the ground floor with large en-suite facilities. The home is nestled between ... Read more about Potton View

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Southwell Court
Hinkins Close, Melbourn, Royston SG8 6JL 
9.6 49 reviews
Southwell Court, Royston, Cambridgeshire
"In need of care - my father moved to Southwell Court last week. He was apprehensive, but has had a warm welcome and is very, very happy and…"   Read all 49 reviews
  • from £1,400 / week
  • 40 Rooms
Location Type Care Home

Southwell Court is located in a lovely residential area in the village of Melbourn, near Royston on the border of Cambridgeshire and Hertfordshire. The home provides daycare, short-term, respite care ... Read more about Southwell Court

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Maitland House
33 Church Road, Clacton-on-Sea CO15 6AX 
9.6 61 reviews
Maitland House, Clacton-on-Sea, Essex
"We have been so pleased with the care Dad received at Maitland House. Every aspect of the care we hoped for was provided and more. Dad…"   Read all 61 reviews
  • from £1,100 / week
  • 24 Rooms
Location Type Care Home

Maitland House provides short-term respite care and longer term support to up to 24 people, situated a short walk from the Clacton-on-Sea seafront. The home has comfortable bedrooms with ensuite ... Read more about Maitland House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Laurel Lodge
19 Ipswich Road, Norwich NR2 2LN 
9.5 50 reviews
Laurel Lodge, Norwich, Norfolk
"I find the atmosphere in Laurel Lodge very homely. The staff embrace creative individual approaches to the home. These involve lots of…"   Read all 50 reviews
  • from £1,200 / week
  • 32 Rooms
Location Type Care Home

Laurel Lodge is a homely residential care home situated on Ipswich Road, close to City College and the city centre of Norwich and provides short term, respite care and longer term residential care ... Read more about Laurel Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Spring Lodge
23 Vicarage Gardens, Clacton-on-Sea CO15 1BU 
9.4 36 reviews
Spring Lodge, Clacton-on-Sea, Essex
"Mum came to Spring Lodge when she was no longer safe at home. The experience of putting her into a home was an emotional one for both of…"   Read all 36 reviews
  • from £1,200 / week
  • 20 Rooms
Location Type Care Home

Spring Lodge is one of a number of care accommodations on the coastal town of Clacton-on-Sea, owned by Black Swan International who look to achieve homely facilities and flexible services for ... Read more about Spring Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Chiswick House
3 Christchurch Road, Norwich NR2 2AD 
9.4 48 reviews
Chiswick House, Norwich, Norfolk
"My husband has been a resident of Chiswick House for several months, and as he is becoming increasingly frail and in need of plenty of…"   Read all 48 reviews
  • from £1,350 / week
  • 32 Rooms
Location Type Care Home

Chiswick House is an outstanding-rated care home situated on the outskirts of Norwich city centre. The home provides short-term, respite care and longer term support, based on each person's ... Read more about Chiswick House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Taverham Grove
Beech Avenue, Taverham, Taverham NR8 6HP 
9.3 6 reviews
Taverham Grove, Taverham, Norfolk
"Visited with wife of person and was relieved to see how well he was treated by the staff. His room also looked adequate and comfortable,…"   Read all 6 reviews
  • from £1,500 / week
  • 31 Rooms
Location Type Care Home

Taverham Grove Care Home, located in the village of Taverham, west of Norwich, provides short-term respite care and longer term support for older people, including people living with dementia. ... Read more about Taverham Grove

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Beeches
West Harling Road, East Harling, Norwich NR16 2NP 
9.2 60 reviews
The Beeches, Norwich, Norfolk
"My mum was at The Beeches for 6 months before she moved to be closer to family. I visited everyday and was pleased with the love and care…"   Read all 60 reviews
  • from £1,450 / week
  • 46 Rooms
Location Type Care Home

The Beeches is Located in East Harling and set within fabulous grounds, extending over two acres. A truly beautiful home with en-suite wet rooms, The Beeches is decorated to an exceptional ... Read more about The Beeches

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Heathcote
19/23 Unthank Road, Norwich NR2 2PA 
9.0 47 reviews
Heathcote, Norwich, Norfolk
"I visit an old neighbour once a week at Heathcote. Staff are always chirpy and very welcoming. My friend always tells me when I visit how…"   Read all 47 reviews
  • from £1,100 / week
  • 29 Rooms
Location Type Care Home

Heathcote care home is on Unthank Road, a short distance from Norwich city centre. The home provides short-term, respite care and longer-term care and support for up to 29 residents. The home is a ... Read more about Heathcote

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Black Swan Care Group Reviews (1099)

9.6

Black Swan Care Group has a Group Review Score of 9.6 (9.614) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Black Swan Care Group must have a Review Score.

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Review of

The Lodge

from John C (Partner of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very please with the care Brenda has received from the peasant and carry staff.
Reply from Ria Odgers, Regional Manager at The LodgeThank you for your kind comments I will ensure this is passed onto the staff at The Lodge.
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Review of

Taverham Grove

from L H (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled in Taverham Grove Care Home very well he is being looked after very well everyone is very kind and caring.
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Review of

Taverham Grove

from Diane T (Friend of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited with wife of person and was relieved to see how well he was treated by the staff. His room also looked adequate and comfortable, the rooms were looked after + clean as was the dining room and lounge.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Taverham GroveThank you for your kind comments and we're pleased you enjoyed your visit to Taverham Grove.
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Review of

Maitland House

from Debbie B (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so pleased with the care Dad received at Maitland House. Every aspect of the care we hoped for was provided and more. Dad quickly settled, thanks to the family atmosphere, amazing carers and professionally organised home. It was so heart warming to see how Dad's comfort and wellbeing were
so important to every member of staff and to see that he was valued as a member of the Maitland family. Dad has now sadly passed, but his passing was managed with such care and dignity and with such kind support for us, for which we will always be so grateful.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Maitland HouseThank you so much for taking the time to pass on your kind feedback about the care and support your Dad received at Maitland House and we're sorry for your loss.
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Review of

Kings Lynn Residential Home

from Susan N (Daughter of Resident) published on 2 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kings Lynn Residential is staffed by the most wonderful individuals; good natured, caring and kind.
The care they show my mother who has dementia, was paralysed by covid, is registered blind and is fairly deaf is outstanding.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Kings Lynn Residential HomeThank you for your kind and considerate comments about the care and support provided to your mother.
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Review of

York House

from A R (Friend of Resident) published on 27 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were welcomed and all the staff are very friendly and helpful.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at York HouseThanks for your kind comments about the welcome you received at York House.
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Review of

Spring Lodge

from Jean P (Daughter of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to Spring Lodge when she was no longer safe at home. The experience of putting her into a home was an emotional one for both of us. The manager has excellent rapport with residents and relatives and I feel assured that mum is cared for with kindness and dignity. I visit most days and observe
much kindness and care for residents from staff. The home is warm, very clean and comfortable. All staff are caring and friendly, they engage with residents and reassure them. The meals are cooked on the premises and of good quality, home made cakes appears every day at tea time. There are some activities bingo, dominos and crafts. The Christmas party was lovely. Health issues are quickly addressed and I am informed of all changes.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Spring LodgeThank you for your lovely comments about the care and support your mum is receiving at Spring Lodge, we're pleased the team have made the experience as comfortable as possible.
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Review of

Taverham Grove

from Jennifer W (Sister-in-law of Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother in law moved into Taverham Grove on the day it opened. He settled in immediately. His room is lovely and bright and comfortable. It is spotlessly clean. The staff are very friendly and caring. I have always felt very welcome whenever I visit. My brother in law looks very relaxed and well.
He has advanced dementia and is provided with wooden 'fiddle' puzzle to keep his mind as calm as possible. I am delighted with his care.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Taverham GroveThank you for your kind comments about Taverham Grove - we were delighted to welcome your brother in law on our opening day.
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Review of

Park House

from Claire W (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Park House under difficult circumstances (my dad was ill and no longer able to care for her). Maria and the whole team made Mum and me feel so welcome, and I knew as soon as we walked in it was a wonderful, caring and kind place. Mum settled in really well and loves having a laugh with
the staff! She always loves having a boogie when there's entertainment on! I would highly recommend Park House to anyone x
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseTHank you for your lovely comments, its do good to hear that your mum has setled well at Park House.
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Review of

Taverham Grove

from Catherine C (Niece of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has settled in so well and we are very happy with the high level of care he receives. He is always pleased to see us. His room is always clean and tidy and all of the staff are very friendly.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Taverham GroveThank you for your thoughtful comments about the care your uncle is receiving at Taverham Grove.
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Review of

Taverham Grove

from Andrew M (Son of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent all round.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Taverham GroveThank you for your lovely comments about Taverham Grove.
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Review of

The Lodge

from Judy G (Daughter of Resident) published on 10 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome I received on visiting my mother was exemplary. All the staff were helpful in answering my questions. The room my mother has is light and airy, beautifully furnished and made her feel at home. She hasn't been here long but is so happy and is well looked after. I am so glad that I chose The
Lodge. The food is variable for choice and is a lovely menu. Nothing is too much trouble for any staff member.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at The LodgeThank you for your lovely comments about The Lodge and all the staff there.
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Review of

Valentine House

from F D (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding and loving care of my mother. The staff are patient, kind and loving. I couldn't ask for more.
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Review of

The Lodge

from Leslie B (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was lovingly looked after by the team at the Lodge for the last few years of her life until she died when 98 years old. Some of the carers treated her as if she was their own mother.
They knew what food she was able to eat and nothing was too much trouble for Jung the cook to serve mum
the food she liked. Many of the staff did all they could to help her with her meal times when eating became difficult for her.
They were very gentle and caring , and she appreciated very much the way Regina cut her finger nails.
The atmosphere in the home was so peaceful, the family were always made welcome whenever we visited and served tea and biscuits .
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Review of

The Lodge

from Christopher B (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a full time resident for around 15 months following a fall and loss of mobility. She had been an occasional resident for several years before. We visited without prior notice once or twice a month and invariably found her well presented, warm and content. The staff were unfailingly attentive
to her, being alert to her declining faculties. The care and genuine affection shown towards her was most reassuring.
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Review of

Spring Lodge

from K B (Friend of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a friend of someone who lives here, I've always been really impressed with how caring and kind everyone is. Every time I visit, I'm made to feel welcome, and there's such a warm, friendly atmosphere throughout the home.


The staff are lovely, always smiling, and genuinely care about the people

they look after. The place is always clean and comfortable, and it really feels more like a community than a care home. It's very reassuring to see how well everyone is treated.


I wouldn't hesitate to recommend this care home. A big thank you to all the staff for everything you do - it really shows

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Spring LodgeThank you for your lovely comments, we're so pleased you enjoy visiting. I'll make sure we share these comments with the staff.
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Review of

The Haven

from Chris R (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Originally Mum came to the Haven for respite care but soon made up her mind to stay as a permanent resident as she felt so comfortable and relaxed here and all her needs are taken care of. Her family and friends are all made equally welcome by both the staff and her fellow residents. The staff listen
and act on any of our concerns. Moving into a care home is a big decision but the warm, professional, happy atmosphere at the Haven has helped to make that decision easier.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at The HavenThank you for your kind comments and we're so pleased that your Mum was quickly able to decide to stay for longer at The Haven.
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Review of

The Gables

from A B (Sister of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very happy enjoys the food and entertainment has made some friends and the staff are very friendly and helpful generally all is good. Clean and tidy. Management helpful.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at The GablesTHank you for your compliments about the care and support your sister is receiving at The Gables.
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Review of

Taverham Grove

from Mary B (Relative of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The surroundings are beautiful and very comfortable and the dining room is like a 5 star hotel. The chef is presenting delicious choices of food and is very accommodating to barbaras vegetarian diet and small appetite. Nothing is too much trouble. All the staff are very attentive and friendly and have
gone to a lot of trouble to make Barbara feel welcome and at home.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Taverham GroveThanks for your lovely comments about Taverha Grove and it was a pleasure to meet you and your relative last week.
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Review of

Heathcote

from Doris B (Friend of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit an old neighbour once a week at Heathcote. Staff are always chirpy and very welcoming. My friend always tells me when I visit how kind all the staff are to him, and he enjoys all the lovely home-cooked meals.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at HeathcoteThank you for your kind comments about the care and support your friend is receiving at Heathcote.
  • Facilities
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  • Treated with Dignity
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Awards / Recognitions (13)

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Frequently Asked Questions about Black Swan Care Group

Costs for care homes owned by Black Swan Care Group

Average costs per week for care homes owned by Black Swan Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Black Swan Care Group, based on 19 out of 19 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,237
Residential Dementia Care £1,260
All Care Types £1,237
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Black Swan Care Group own?

Black Swan Care Group own 19 Care Homes.

Which Black Swan Care Group Care Homes have the highest review score?

The Gables, The Lodge & Park House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Black Swan Care Group to verify any information. View our terms and conditions. Black Swan Care Group has a Platinum Service – more info.