I would not hesitate to highly recommend this care homeRichard B(Son of Resident/Service User)
I would not hesitate to highly recommend this care homeRichard B(Son of Resident/Service User)
Southwell Court is located in a lovely residential area in the village of Melbourn, near Royston on the border of Cambridgeshire and Hertfordshire. The home provides daycare, short-term, respite care and longer term care and support for up to 40 people.
The comfortable bedrooms have ensuite facilities; there are large, separate communal lounges, a dining room, hair salon and adapted bathrooms. There are large gardens, accessible from the ground floor bedrooms,...
Care Provided by Southwell Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Care: from £1,400
Weekly fees include personal care, all food and drinks, activities and entertainment.
Contact Southwell Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Lisa King (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- 24 hour visiting welcomed.
Parking
- Parking available outside home
Southwell Court Reviews (50)
Southwell Court has a Review Score of 9.7 (9.742) out of 10, based on 10 reviews in the last 2 years.
Over all time Southwell Court has 50 reviews.
I have been visiting a close friend at the care home the past few years. The staff are amazing and take such good care of the residents. Everything is so well organised and runs smoothly. Residents are treated with dignity and very kindly! The room and facilities are spotless and the food is excellent. My friend is happy here and feels at home. As I don't live in the UK, I'm very reassured to know my friend is in such good hands! The garden is also lovely. Thank you, Southwell Court!!
Thank you for your kind comments I will be sure to pass these on to all staff at Southwell Court .
Lovely care home. Attentive staff. My grandfather seems well settled and actually enjoying this new experience. He rates the food and the availability 24/7. Thank you for looking after him.
Thank you - its our pleasure to be able to support your grandfather at Southwell Court.
Wow.=, super impressed, my first visit to Southwell Court, not what I expected, having not visited a care home for many years. So welcoming, efficient, the whole place was immaculate. Well done to all.
Thank you for your comments, we're pleased your visit exceeded your expectations and we hope you'll return again soon!
The staff are warm and friendly. And I have peace of mind knowing he is safe. Highly recommended care home.
Thank you for your really thoughtful comments about the care and support your father is receiving at Southwell Court.
I am very grateful to Southwell court for theri care and attention to detail on behalf of my mother.
Thank you for your kind comments about the care and support your mother is receiving at Southwell Court.
My father came for a weeks respite stay and it was a very positive experience. The staff were very kind and supportive. He felt relaxed and well cared for.
Thanks for your lovely comments about your father's recent stay at our home - we're glad he enjoyed his stay and we hope you'll consider us again if you're looking for care in the future.
They all look after the residents So well and welcome family visitors at any time. Dad will be turning 100 in August and it is so lovely that he will be celebrating with all the lovely people in the home.
Thank you for your lovely comments about the care and support your Dad is receiving at Southwell Court. We can't wait to celebrate his 100th birthday in August at the home!
An excellent and well-run home. The staff are friendly, helpful and attentive. Couldn't ask for a better home for my friend's father.
He has settled in happily. The staff are amazing and take care of his every need.
The activities the staff plan are brilliant.
The atmosphere is comfortable and happy. Visitors are made very welcome.
It is wonderful to see my 99-year-old Dad so well looked after.
Thank you for your lovely comments about Southwell Court, we're delighted your Dad has settled well and that you feel welcomed and happy with the care we're providing.
This home was chosen by my mum online out of all the ones available in the area. We were very apprehensive about how Mum would settle after a few bad experiences in the past and feel so relieved that from day one Mum has not made a negative comment and remained the happy smiley Mum we know. This is a testament to the care home and all it has to offer. Excellent all around.
There is an informal atmosphere, great management who are very hands-on themselves, and excellent carers who are passionate and compassionate. The informal atmosphere and professional care leaves you feeling it is a real home.
Thank you for your kind words which I will pass on to all of our staff and management.
My mother has physical restrictions and anxiety problems which are very demanding conditions. She has been at Southwell Court for 5 months and I have visited frequently. The management is always accessible, if you phone the call is always answered quickly with a proper response and information. The home is always open and welcoming. The carers are a team that you get to know, they are attentive to a quick response buzzer system that works very well. They are professional, kind and compassionate and I feel my mother is in a safe environment with great care.
My mother is very new to Southwell Court. However, it's very important to recognise the help and support given to me by a particular lady, she is a credit to the company. The home is a credit to the company. Early doors I know but my mum has settled so quickly and this is down to effective leadership and great team work. Thank you to all staff, well done, you are all fabulous.
The care and attention given to my poorly mum has been excellent. They also had time to explain all that was happening and what was going to happen. I also was given some comfort and support when it was needed. Very thankful.
Thank you for your kind words, which I will ensure are passed on to staff and management.
Everything was good. The food was excellent. Would come again.
During my three-week stay, I can find no fault with staff, food, cleanliness or activities.
Found everyone approachable and helpful. Even though Dad didn't want to join in, he was always given the opportunity, and staff always kept popping in to make sure he was ok. Thank you.
We found the staff friendly and attentive.
I cannot fault the care, compassion and attention my mother and my family received. Sadly my mum's time was short, but at all stages, she was treated with dignity and respect. During her end of life and after, the staff looked after us as well as Mum. Thank you; it made a difficult and sad time as easy as it could be. Forever indebted.
In the brief time, my mother spent the last few weeks of her life, she was treated with love and care. The staff are exceptional, offering her dignity and respect. I would not hesitate to highly recommend this care home. Patients and their families are made extremely welcome and comfortable. Thank you, Southwell Court.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
8 Bed Vacancies
Posted: 13 July 2026Single En Suite
News (1) & Events (0)
- Posted: Wednesday 22 Oct 2025The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Southwell Court.
Awards / Recognitions (11)
- Recipient: Black Swan Care GroupDate: Friday 30 Jan 2026
- Recipient: Black Swan Care GroupDate: Friday 31 Jan 2025
- Recipient: Black Swan Care GroupDate: Wednesday 31 Jan 2024
Meet the Team (1)
Lisa is the dedicated registered manager at Southwell Court.
Frequently Asked Questions about Southwell Court
What types of Care is Southwell Court registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Southwell Court have?
There are 40 Single Rooms.
What are the Facilities & Services at Southwell Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Southwell Court to the centre of Royston?
3.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southwell Court to verify any information. View our terms and conditions. Southwell Court has an Enhanced Service - more info.