I would not hesitate to highly recommend this care homeRichard B(Son of Resident/Service User)
I would not hesitate to highly recommend this care homeRichard B(Son of Resident/Service User)
Southwell Court is located in a lovely residential area in the village of Melbourn, near Royston on the border of Cambridgeshire and Hertfordshire. The home provides daycare, short-term, respite care and longer term care and support for up to 40 people.
The comfortable bedrooms have ensuite facilities; there are large, separate communal lounges, a dining room, hair salon and adapted bathrooms. There are large gardens, accessible from the ground floor bedrooms,...
Care Provided by Southwell Court
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,400
- RESPITE Self-Funded Residential Care: from £1,400
Weekly fees include personal care, all food and drinks, activities and entertainment.
Contact Southwell Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group/Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Lisa King (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- 24 hour visiting welcomed.
Parking
- Parking available outside home
Southwell Court Reviews (50)
Southwell Court has a Review Score of 9.7 (9.742) out of 10, based on 10 reviews in the last 2 years.
Over all time Southwell Court has 50 reviews.
A beautiful, modern care home with comfortable rooms. My mum was in Southwell Court for three weeks after my dad broke his hip and was in the hospital. It was a great relief to know she was being well cared for during that time and gave all the family peace of mind. The staff always had a smile and a nice word to say every time I came to visit.
Thank you for your lovely comments about the home, and we are thrilled that mum enjoyed her stay and you found the home to be of a high standard.
My mum has been a resident for a few months. She moved into the home reluctantly after having had a stroke and no longer being able to care for herself. Mum is treated with care and dignity always. The staff are kind and caring, whilst still remaining professional. They encourage Mum to join in and mix with other residents. Mum says the food is excellent. The new manager is everything you would hope a home manager would be. She is kind and listens to the families concerns, and has done everything we have asked in a bid to make Mums stay more fulfilling.
My mother has been here for two years and has been looked after very well. She is very happy to be here and gets on with all the staff and carers.
My father has just moved into Southwell Court and it is a beautiful, happy place and the carers are wonderful. The home is of the highest standard in every way. My father was only in there for one day and then they had lockdown and we can't visit but he is very happy and I am not worried as much as I know he is being well looked after and is safe and happy. Thank you.
It is a pleasure to visit as the care home is light, bright and airy always immaculately clean and the staff are wonderful, caring and very approachable. The food is excellent and tastefully presented and served.
Thank you so much for your kind words. We are thrilled that Southwell Court is able to provide the standard of care you are looking for.
I'm very impressed by the care I'm getting.
Very happy with the care I'm getting from the carers.
After visiting my friend recently who has moved to Southwell Court I was absolutely amazed at what a beautiful home this is. Very well decorated and such friendly staff, I was made to feel right at home. Home from home if you will. Rooms are wonderful with showers, lots of nice touches such as hair salon and even a cinema room!
Heartily recommend this to anyone thinking of placing a loved one in care in this area.
Southwell Court has been beautifully renovated. I love the way the building is what I would call 'quirky'. The rooms are set in groups of about 6, rather than in big long corridors. The Manager and her staff were very friendly, caring and fun to be around. I was very concerned leaving my mother in law at it was her first time in respite and she did not want to go! She settled well, ate very well and even joined in and socialised (which is not her style). The food looked amazing. They had daily papers, she had her hair done and saw the chiropodist during her 10-day stay. I was so pleased with how smoothly her visit went and I could not recommend the place more. 5 stars to them!
I am very pleased with how my Mother and I have been treated by all the staff. They have all been excellent in every way. Nothing has been too much trouble. The home is welcoming at the front door. My Mother's room is lovely, clean and nicely fitted out. The meals are of a very high standard, served in a pleasant, quiet dining room. My Mother has lived in three other care homes and this is the best.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 April 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
8 Bed Vacancies
Posted: 13 July 2026Single En Suite
News (1) & Events (0)
- Posted: Wednesday 22 Oct 2025The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Southwell Court.
Awards / Recognitions (11)
- Recipient: Black Swan Care GroupDate: Friday 30 Jan 2026
- Recipient: Black Swan Care GroupDate: Friday 31 Jan 2025
- Recipient: Black Swan Care GroupDate: Wednesday 31 Jan 2024
Meet the Team (1)
Lisa is the dedicated registered manager at Southwell Court.
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