The Lodge can accommodate up to 36 Residents, 18 on the ground floor and 18 on the first floor. Access to the 1st floor can be gained via a 4 person shaft lift or the main staircase. There are lounge, dining room and bathroom facilities on each floor The property is a large detached building with a car park and enclosed gardens to the rear. The Home is situated close to the beach of Walton-On-The-Naze and in easy access of local amenities.
Group: Black Swan International Ltd
Person in charge: Margaret McKeen (Manager)
Local Authority / Social Services: Essex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 36 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Stroke
Admission Information: Ages 65+.
Single Rooms: 36
Rooms with ensuite WC: 36
Weekly Charges Guide: Personal Care Single £650 – £850 (These prices are only a guideline, please contact The Lodge to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.1 (maximum of 10) for The Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for The Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.792 for The Lodge is calculated as follows: ( (38 Excellents x 5) + (10 Goods x 4) ) ÷ 48 Ratings = 4.792
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.306 Points relating to the number of positive Reviews for The Lodge is based on 4 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 = 3.75
Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 4 Reviews ÷ 7.2 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Lodge has a Review Score of 9.1 (9.098) from 4 Reviews
Review submitted from a Website Submission by Julie L (Friend of Resident) on Friday 12 January 2018. Relates to January 2018.
I have been visiting the lodge for a while now and have been so impressed by the recent changes since the new owners took charge. The whole home feels revitalised and staff team are so happy to help. The manager is warm friendly and approachable.
How likely would you be to recommend The Lodge? Extremely Likely
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Review submitted from a Postal Card by Doris W (Daughter-in-law of Resident) on Thursday 11 January 2018. Relates to December 2017.
My mother-in-law has been a resident in this home for 18 months and since Black Swan took over ownership this year the care and standards have improved immensely. The residents have a choice of menu and the staff are cheerful and very supportive. It is a home from home. The lounge is bright and comfortable with a large television, the dining room is lovely too. The residents are taken out to events locally which they enjoy. Altogether, a very happy care home.
How likely would you be to recommend The Lodge? Extremely Likely
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Review submitted from a Website Submission by Peter W (Brother of Resident) on Thursday 7 December 2017. Relates to December 2017.
Leaving reviews is not something I normally take the time to do. However, I felt after visiting my sister who has been at the home a number of years, my experience was one of complete adoration to the efforts and changes that have been completed since the new ownership.
They truly care about the people that live there and nothing is too much trouble. They have worked tirelessly at providing an adaptable environment and one where people have assisted with being given the choices to the small details and the overall decoration. Everything has changed and changed for the better. Everyone is smiling and the staff group are so helpful and caring. Thanks for making me worry less!
How likely would you be to recommend The Lodge? Extremely Likely
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Review submitted from a Postal Card by Anthony B (Son of Resident) on Monday 30 October 2017. Relates to October 2017.
A very caring, happy home, where mum's needs are met and she is very well looked after. A bright and cheerful place for her to be in.
How likely would you be to recommend The Lodge? Extremely Likely
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February 2018
Recipient: Black Swan International Ltd
Date: Thursday 01 Feb 2018
April 2017
Recipient: Black Swan International Ltd
Date: Saturday 01 Apr 2017
February 2016
Recipient: Black Swan International Ltd
Date: Monday 15 Feb 2016