
The staff in The Lodge are always happy, kind and caring to all the residents when I visit my mumSusan L(Daughter of Resident/Service User)



The staff in The Lodge are always happy, kind and caring to all the residents when I visit my mumSusan L(Daughter of Resident/Service User)



The Lodge provides short term respite care and longer term support for up to 36 Residents, including support for people living with a dementia.
There are 18 bedrooms on the ground floor and 18 on the first floor. Access to the 1st floor can be gained via a lift or via the main staircase. There are lounge, dining room and bathroom facilities on each floor.
The property is a large...
Care Provided by The Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact The Lodge for full pricing details and T&Cs.
Contact The Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Aleksandra Wilkins (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- 24 hour visiting welcomed
Parking
- Parking available outside home
The Lodge Reviews (63)
The Lodge has a Review Score of 10 (9.969) out of 10, based on 24 reviews in the last 2 years.
Over all time The Lodge has 63 reviews.
Always a joy to visit, staff always so friendly and such a happy atmosphere. Very clean everywhere. Every effort is made to ensure residents are catered for with birthdays and occasions marked.
Thank you for your kind words about The Lodge, we're delighted with your comments about the care and support provided at the home.
Very pleased with the care my partner continues to receive.
Thank you for taking the time to share your kind words about the care your partner is receiving at The Lodge.
We could not ask for a better home for our mum to be in. The staff are kind, helpful and really nice. Our thanks could never express how grateful we are for her wonderful care.
I could not be more pleased with the care my aunt had in The Lodge Care Home. I thank all the staff for all they did to make her end of life the best it could be.
Wonderful garden party BBQ for residents and family. The staff go above and beyond to make sure everyone is happy and looked after. The staff at The Lodge are amazing and care for the residents like their own family. There is always a wonderful atmosphere at The Lodge, nothing is too much trouble no matter how small. The staff are always smiling and are a great team and care so so much. Thank you for all your love and support for my friend and us.
As per ratings, excellent facilities. Staff that take great care fo the residents by treating them with kindness and dignity. Always entertaining them when they can.
All staff are friendly and caring and my mother appears to be comfortable and happy which is all I could hope for. Many thanks to everyone involved. Keep up the good work, it is highly appreciated.
Thank you for your kind words which I will ensure are passed on to staff and management.
My friend is very happy in this home he has been here over a year and he said it is just like being at home. He joins in a lot of games and keeps fit. He likes to colour in adult colouring books, it keeps his mind active.
Very helpful staff who care so much for the residents. Very clean rooms, first class. All good no down points. Only negative point is the background music doesn't relate to the age of the residents. It should be more in line with the age of the residents.
As a visitor, if I had to go in care The Lodge would be at the top of my list, as you can see top marks in all sections, well decorated and welcoming staff. Hope they keep up the good work.
Residents seem well looked after - my friend certainly is. She always comments on how good the food, activities and staff are. The decor is bright and inviting. Always offered tea/coffee plus biscuits. They celebrate all events with lovely decorations and food.
My father is 97 with dementia and despite private carers when at home he refused point blank for 6 years to shower or go outside, so spent all his time sitting in his chair staring at the TV. The difference in my father is startling due to being at The Lodge. The level of care extended to him is faultless. He is clean, showers regularly, is groomed by the carers and has his nails and hair cut. Clothes are clean and fresh and smell fresh. 3 meals a day cooked by the chef from fresh, not frozen. Activities each morning and afternoon. Birthdays are celebrated with presents, birthday care prepared by the chef and often entertainment and a buffet. Dad's room is ensuite, cleaned every day, and nicely furnished. The garden is pretty and wheelchair-friendly. A lovely friendly atmosphere exists between staff and residents. Dad loves singing and is encouraged to sing.
Every time I have visited my family member they have always been happy and relaxed. They have always got a carer around if any issues occur or if any assistance is needed. Very friendly staff. It's lovely to see the staff and service users bonding during all the activities they have going on too. I would 100% recommend this home and couldn't fault it at all.
Very good and very happy.
The Lodge is the best care home I have had the pleasure of visiting. The staff are amazing, they are very kind and considerate and go out of their way to make the residents' lives a pleasure. Their dedication and inventiveness, particularly relating to pastimes and games for the residents, is outstanding.
I cannot recommend The Lodge highly enough. My mum came here in not a good place but they have cared for her every need. The staff are amazing with all the residents. I know my mum is safe and well looked after here.
Thank you for all your kind words, I will ensure that this is passed on to our staff and management within the home. Mum is very much part of the furniture.
My mum has been a resident here for a few years now. She is so well looked after and very happy. The staff are so lovely and cannot do enough for her. They are always so happy and cheerful and really care for the residents. They arrange singers and activities for the residents regularly and throw a summer barbecue for the residents and the families. They celebrate every resident's birthday and bake them a cake. So kind and caring and I know I don't have to worry about my mum, I know she is well looked after. Absolutely wonderful!
She's happy here so that means I am happy and relaxed that she is safe as well.
Thank you for your lovely words; I will ensure that this is passed on.
As a family member, I am encouraged in fact welcomed into the Lodge which speaks volumes. All the staff carry out their duties efficiently and calmly, treating the residents with kindness and dignity. In summary, my mother is happy and well cared for, so I am happy.
Thank you so much for your kind words which I will share with our staff at The Lodge.
The Lodge is a caring, happy and friendly home for everybody to live in. The staff are amazing. Her care is wonderful and we are very happy with everything.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 17 August 2026Single En Suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for The Lodge.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: The Lodge
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for The Lodge.
Meet the Team (1)

Aleksandra is the dedicated registered manager at The Lodge
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge to verify any information. View our terms and conditions. The Lodge has an Enhanced Service -more info.
