
The staff in The Lodge are always happy, kind and caring to all the residents when I visit my mumSusan L(Daughter of Resident/Service User)



The staff in The Lodge are always happy, kind and caring to all the residents when I visit my mumSusan L(Daughter of Resident/Service User)



The Lodge provides short term respite care and longer term support for up to 36 Residents, including support for people living with a dementia.
There are 18 bedrooms on the ground floor and 18 on the first floor. Access to the 1st floor can be gained via a lift or via the main staircase. There are lounge, dining room and bathroom facilities on each floor.
The property is a large...
Care Provided by The Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact The Lodge for full pricing details and T&Cs.
Contact The Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Aleksandra Wilkins (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- 24 hour visiting welcomed
Parking
- Parking available outside home
The Lodge Reviews (63)
The Lodge has a Review Score of 10 (9.969) out of 10, based on 24 reviews in the last 2 years.
Over all time The Lodge has 63 reviews.
I consider myself very fortunate to be given respite care at The Lodge Walton for 6 weeks, at first I thought the idea was scary but how wrong was I. The staff and I mean all the staff were fantastic to myself and every resident. The chef was amazing just like his food, entertainment was excellent and everyone was included. I was very happy in The Lodge and my last day was amazing, it was barbeque day and all the staff went out of their way to make it a success and I would recommend it to anyone. Thank you.
We are delighted with the care and respect our relative is shown by all the staff. She has settled into the routine and is thrilled with the diverse entertainment arranged by the staff. Our relative is 95 years old and comments frequently about the wonderful care she receives and cannot fault the environment and care.
The Lodge is extremely well run, staff are caring, polite and respectful to residents. I am very happy that my friend has found such a caring home to live in.
The staff in The Lodge are always happy, kind and caring to all the residents when I visit my mum. They are always approachable if you have any questions. I am very happy with every aspect of the home. The quality of the food is exceptional.
Thank you so much for your kind words, which I will ensure are passed on to all of the staff at the home.
Everything about the place is 5 star. The staff are friendly, it's excellently managed. The food is very good, cooked by the chef. Washing and ironing is also very good. They have lots of entertainment too.
Thank you for looking after the residents.
Thank you so much for your kind words, which I will pass on to all our staff.
My dad is very happy here, and that's all that matters! I couldn't ask for more. Thanks to all the staff and management.
Mum moved into The Lodge in November 2022. After her initial anxiety, she has settled in well and is supported with care and understanding by the staff. She is enjoying the many activities that are run to keep the residents entertained and tells us the food is good. The staff are happy to discuss any concerns about Mum and welcome regular family visits.
We came for two weeks to see our mother. She has been in this care home for over two years. We have been unable to come and visit from Canada as covid-19 hit the world. At last, we are able to come and we are so happy with the management and all the staff. They are all kind and caring and Mum can have a good laugh with everyone. They made us very welcome and helped in every way they could, including giving us a whellchair to use every day. We are so thankful Mum is at this home.
Although my father only ended up spending 3 months at the Lodge, I can speak highly enough of the staff and treatment he received there. Having been unable to look after himself at home, Dad was extremely well looked after and cared for. He made friends and instantly felt at home at The Lodge. Even at the end of his life, the staff were fantastic towards my sister who was able to be with him, even in these testing COVID times, until the very end. The home is clean and well maintained, but it is the staff that make it.
From my point of view - the staff are friendly, caring and lovely, and have kept us updated on all the Covid changes, restrictions and developments as well as my mother's health - communication has been excellent; the rooms are spotless, and so are Mum's clothes; Covid and normal security are reassuring. We had heard good reports about The Lodge before she went there, and they were all true. It's reassuring to know she is happy, safe and being well cared for.
She always looks happy when we go to visit.
She is also clean and well looked after.
Mum has settled well since her transfer in March 2021. She is content with the facilities, food and support she gets day and night. The atmosphere is relaxed, and I have also been pleased with the response and support I have received from management and staff. My only request at this time is the WiFi signal is boosted to enable video calls in all parts of the site, including bedrooms, as this is an invaluable means of maintaining regular contact with loved ones.
My Aunt is very happy living at The Lodge. The staff are both caring and professional and the Home is run to a very high standard. Throughout the past year, under such challenging circumstances, they have continued to provide a safe environment for both residents and staff. They telephone each week with an update on my Aunt's general health and well being as I am vulnerable myself and unable to visit at the present time.
Mum has been in The Lodge for several years now, she is settled and seems happy. Has said herself the staff are very kind, willing, helpful and do much to keep the residents stimulated. Whenever asked mum has always enjoyed the meals. Thank you.
Staff are caring and treat everyone as individuals. Such a difficult year for everyone. What would make my mother-in-laws day would be to have her hair permed like she always did before lockdown. Could hairdressers be allowed back in? The home has coped very well during the lockdown.
I attended a virtual dementia tour organised by The Lodge. It was amazing and made me realise the difficulties people with dementia experience every day. It certainly opened my eyes and I learnt very quickly the best approaches when talking to people with dementia. It was a valuable course and I would recommend it to everyone. Thanks to the lady for inviting me to attend.
Mum was made to feel very welcome when she first arrived. The room is very comfortable and well appointed with a view outside. The biggest asset to the home is the staff who are friendly, caring, helpful and have a sense of humour. The manager has a hands-on approach and knows all the residents and their needs and requirements.
Brilliant care and caring of both resident and family.
Completely happy with all aspects of my mother's care including management, staff, food, accommodation, medication management, access to my mother (no limits) and entertainment provided. ALL her needs are met!
Recently refurbished, bright and cheery decor. Mum's room is small but comfortable with ensuite toilet and sink. Staff are friendly, personable and seem to genuinely have an interest in her care, although attention to her medical needs very occasionally overlooked. For instance, I visited her and discovered a rash on her back, yet it was said to me that it had not been noticed when she was washed and dressed. The daily programme of quality entertainment provided. A good hairdresser who visits weekly and has an in-house salon. Plenty of food and refreshments available at all times and never too much trouble if requested. Overall, I recommend this establishment. It has a relaxed atmosphere and the staff are very good with the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 November 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 17 August 2026Single En Suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for The Lodge.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: The Lodge
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for The Lodge.
Meet the Team (1)

Aleksandra is the dedicated registered manager at The Lodge
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