
I find the staff very helpful and friendly and the care for my husband, I find excellentW S(Wife of Resident/Service User)

The food is nutritious, using fresh ingredients and is of a good standard.Vicky O(Daughter of Resident/Service User)


I find the staff very helpful and friendly and the care for my husband, I find excellentW S(Wife of Resident/Service User)

The food is nutritious, using fresh ingredients and is of a good standard.Vicky O(Daughter of Resident/Service User)


Beccles Care Home, located in the heart of Beccles in North Suffolk, provides short-term respite care and longer term support for older people, including people living with dementia.
Black Swan recently purchased the care home, leaning on their extensive track record of transforming care homes into outstanding ones. The home is undergoing an extensive refurbishment under the new owners. The home received a Good CQC rating in April 2023 following...
Care Provided by Beccles Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact Beccles Care Home for full pricing details and T&Cs.
Contact Beccles Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Amanda Jackson(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (29)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (5)
Visiting
- 24 hour visiting is welcomed
Parking
- Parking is available outside the home.
Beccles Care Home Reviews (24)
Beccles Care Home has a Review Score of 9.5 (9.515) out of 10, based on 7 reviews in the last 2 years.
Over all time Beccles Care Home has 24 reviews.
My 98 year old mother was a self funding resident at Beccles care home from June 23 to January 25 where she passed away. Amanda and her staff were excellent in the care and consideration they gave her as well as keeping me updated on her health welfare. When her funds ran in out in April 24 Black Swan continued their excellent care despite there being no funds for it and understood my circumsatnces allowing arrears to accumulate for 9 months until the sale of her property was completed. Thier Norwich office were excellent in dealing with the arrears and shortfall of funds when finalising the the money owed to them. In this day and age of bad press and publicity on Care Homes I would highly recommend Black Swan to be your first choice when considering a Care Home for yourself or a relative.
Thank you so much for your comprehensive and compassionate comments about the care and support you and your mum received at Beccles care home. We will pass on your comments to the team at the home and Head Office.
The place is homely, has a warm ambiance with laughter and entertainment. I was surprised to learn that they even had therapy donkeys visiting. Not to mention the delicious home cooked food.
Even though I am slowly and insidiously losing my dear husband, I am at peace and confident that his every needs are met and will be until the end.
We thank you for your kind words about the care and support your husband is receiving at Beccles Care Home. We're pleased you feel supported by Amanda and the team at the home and that his care needs are being met to your satisfaction.
From the moment Dad moved into Beccles, the manager and staff showed compassion, understanding, and genuine care. They treat him with dignity and patience, taking the time to get to know his personality rather than just his condition. The support is excellent. The communication with families is also excellent, and it's clear that everyone there truly wants the best for the residents. (There are always lovely activities happening when I visit.)
It has been such a huge relief to know he's finally in capable, caring hands. I can't thank the team at Beccles Care Home enough for giving my dad the quality of life and respect he deserves
Thank you so much for these kind words about the care and support your father is receiving at Beccles care home.
As a visitor I find the staff very helpful. Even when very busy they find time to answer any questions or help one might need.
Thank you for your kind words about the team at Beccles care home - they are a huge part of the success of the home.
My mum came to Beccles Care Home in Nov 24. Honestly it's a hotel and she has dementia and she believes this as well. Cant ask far nicer loving people who 24/7 care for everyone. Even invited for Christmas Lunch. Couldn't ask for more thank you.
Thank you for taking the time to review our care home. We're delighted that you feel happy about the care and support our team provide to your mum.
We particularly love the happy interaction between staff, resident and visitors in the lounge, along with fun activities and entertainment; the delicious home cooked meals and teatime treats; the lovely bright and modern spotlessly clean surroundings and facilities; the laundering of personal clothing which is carried out with care and diligence.
All in all, the staff go the extra mile to ensure that the residents are happy, safe and well cared for and, along with the relatives, are treated like part of a big family. We couldn't ask for more!
Thank you for these lovely comments about the care and support your husband is receiving at Beccles Care Home - we're so pleased you are happy with the care and support he is receiving.
The staff treats my great-grandad very well, he is happy where he is and it gave him his life back. The manager is absolutely lovely, he loves her. He is noticeably happier being in the home, even making friends which is much better. The activities they hold keep him active and lively. Visits are easy and smooth-running, the food is good as well as the drinks offered. The rooms are safe and secure, also offering the residents freedom and multiple options. Couldn't ask for a better home for him to be in.
Thank you so much for your kind feedback. This will be shared with all the teams at the home. It is a pleasure to have your Great-Granddad as part of the Beccles Care Home community. We particularly enjoy his dance moves when we have singers join us.
The home smells nice and there are always fresh flowers spread around.
I have enjoyed lunch on several occasions, which there is always a variety and tastes great.
I have always believed that a team is led from the front and the home manager is a motivational leader and it shows in her team. Thank you for all your hard work and the care you provide.
The staff all seem to care about the residents and happy in what they do. The ratio of staff to residents is very good and the place does not smell of "pee". There seems to be some activity nearly every day but I do not visit every day. Overall, my partner seems very well cared for and happy.
The manager is excellent. She and all her team deserve the highest praise.
My friend moved into Beccles Care Home in August 2023. What a wonderful home it is! The Manager who was appointed late last year and the team she leads are wonderful. They are so caring and kind, they go above and beyond to ensure the residents are well looked after and happy. I always feel welcome and have enjoyed lots of delicious cakes on my visits.
Mum is always kept clean and tidy and has her hair done regularly. She enjoys the food and there is always a good choice. Her room is bright and attractively furnished and is always spotless. Communication with the home is regular and we often receive photos of Mum taking part in activities. We are happy with all aspects of the home.
I have seen a positive change in my Mother’s health and well-being since she arrived in December 2023. My family couldn’t be happier! Well done to the manager and all the staff for everything they do to care for my Mother.
My husband has been a resident in Beccles Care Home since May 2023. As his wife and previous career, I have been pleased with the level of care given to him, the respect and understanding he has received and the way in which the staff have maintained a generally good well-being for him all round. Also, I have been welcomed at the home as often as I like (without the strict hours) and have been shown a great deal of respect, also of empathy and ongoing kindness, from all members of staff. They are very, very caring. Thank you.
Staff welcomed Mum to the home at the end of November, but managed to arrange a birthday party for her in early December. They were very accommodating of family members joining Mum on this day, this helped Mum settle into her new home. Staff in all roles have been very friendly around the building, as have the other residents, many of whom have chatted to Mum.
I would like to say how pleased I am with the care my mum receives at Beccles Care Home. This has been her third respite stay and the staff are so friendly and kind. The new manager has natural warmth and kindness, she exudes capability and professionalism and I feel at ease knowing Mum is in her overall care. I love my mum very much, but respite breaks are needed to enable me to care for her at home. If this ever changes and I am no longer able to do so, I would like her to be in the team at Beccles Care Home's care.
The manager and staff are all very conscientious in striving to maintain an excellent standard of care to all residents and treat them all with the utmost dignity. The food is nutritious, using fresh ingredients and is of a good standard. The entertainment is fun and helps stimulate each and every one of the residents. My father has settled well into the home and is happy in his new environment.
Thank you so much for your kind review and positive comments, which I will ensure are shared with the team.
My mum-in-law moved into Beccles Care Home in March. We cannot recommend this home highly enough. The staff are wonderful and so caring. My mum in laws room has been completely redecorated to a very high standard with lovely furniture. They have plenty of activities going on with lots of things for residents to enjoy. The food is also amazing. 10/10.
Thank you so much for your kind review which I will ensure is shared with the staff team.
Having read online the CQC rating of the care home (with its previous owner) I was pleasantly surprised as to what Black Swan had done with their refurbishment. The home feels very comfortable and homely, it's not too big and being on one level, it's like being in a large bungalow. The staff are very welcoming and accommodating. I think my wife will be happy with them.
Thank you for taking the time to leave a review and for your positive comments which I will share with the staff team.
I find the staff very helpful and friendly and the care for my husband, I find excellent. I have no problems at all with how my man is looked after.
Thank you for your kind words which I will share with the staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 27 July 2026Large ensuite rooms are available. Beccles is a single storey home, supporting older people including people living with dementia.
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Beccles Care Home.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for Beccles Care Home.
Meet the Team (1)

Amanda is the dedicated home manager at Beccles Care Home.
Frequently Asked Questions about Beccles Care Home
What types of Care is Beccles Care Home registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Beccles Care Home have?
There are 29 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Beccles Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Beccles Care Home to the centre of Beccles?
0.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beccles Care Home to verify any information. View our terms and conditions. Beccles Care Home has an Enhanced Service -more info.