Beccles Care Home

St. George's Road, Beccles NR34 9YQ
Review Us
9.9 23 Reviews
  • Beccles Care Home, Beccles
Beccles Care Home, located in the heart of Beccles in North Suffolk, provides short-term respite care and longer term support for older people, including people living with dementia.

Black Swan recently purchased the care home, leaning on their extensive track record of transforming care homes into outstanding ones. The home is undergoing an extensive refurbishment under the new owners. The home received a Good CQC rating in April 2023 following intensive and supportive changes.

The home is single-storey for accessibility and features two inviting living rooms, a large dining room and adapted bathrooms plus a welcoming garden area. Each of the 35 bedrooms has en-suite facilities and residents are welcome to personalise their bedrooms according to their tastes. All living areas have been renovated to provide a bright, comfortable and inviting environment for residents.

Activities Co-ordinators provide a wide range of fun and activities for residents to enjoy, with schedules being planned around residents' interests and ideas. The home works closely with the local community, offering opportunities to residents to continue to visit local cafes, pubs and shops. Events at the home are open to the public, including knit and natter groups, mother and toddler visits, coffee mornings and information and advice sessions.

The team at the home are caring, qualified and focused on treating residents with dignity and respect while providing high quality care and support.

Care Provided by Beccles Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • RESPITE Self-Funded Residential Care: from £1200
  • RESPITE Self-Funded Residential Dementia Care: from £1200

Weekly fees include personal care, all food and drinks, activities and entertainment.

These prices are only a guideline, please contact Beccles Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Amanda Jackson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • 24 hour visiting is welcomed

Parking

  • Parking is available outside the home.

9.9

Beccles Care Home has a Review Score of 9.9 (9.853) out of 10, based on 15 reviews in the last 2 years.
Over all time Beccles Care Home has 23 reviews.

Overall Experience
  • 19
  • 4
  • 0
  • 0
  • 0
Date Published
  • 23
  • 2
  • 6
  • 15
  • 8
Reviewer Connection to Beccles Care Home
  • 5
  • 5
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from YvonneS (Daughter of Resident) published on 13 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the staff to be kind, polite and very caring. Standards of cleanliness are very high. My mother has been very ill and I have been shown the greatest of care, with my mother also receiving super care from all staff members. I feel that with the new management, this care home will
go from strength to strength.
Reply from Zoe Cattermole, Regional Manager at Beccles Care Home
Thank you so much for your kind review which I will pass onto the staff team.
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Review from Alex W (Son of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a caring and wonderful care home.
Cannot imagine it changed so much.
Staff are caring and compassionate.
Mum gets what she deserves, and it settled and happy.
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  • Care / Support
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  • Treated with Dignity
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Review from Natasha M (Granddaughter of Resident) published on 29 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana has been here for a few months, we are so pleased how she has settled in and how happy she is. We have regular updates from the staff about Nana, and also photos and video calls! We are so pleased, especially during the pandemic, how they have helped us to still feel close to my nana. The staff
are friendly and caring, the atmosphere is warm and homely. I want to say thank you to everyone there for making it like home for her and taking care of her every need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Beccles Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Beccles Care Home is calculated as follows: ( (151 Excellents x 5) + (26 Goods x 4) ) ÷ 177 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Beccles Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 Oct 2025

Large ensuite rooms are available. Beccles is a single storey home, supporting older people including people living with dementia.

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Awards / Recognitions (10)

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Meet the Team (1)

Amanda

Amanda Jackson

Job Title: Registered Home Manager

Amanda is the dedicated home manager at Beccles Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beccles Care Home to verify any information. View our terms and conditions. Beccles Care Home has an Enhanced Service - more info.