Park House

6 Alexandra Road, Great Yarmouth NR30 2HW
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9.9 80 Reviews
  • Park House, Great Yarmouth
Park House is a Great Yarmouth care accommodation offering en-suite facilities to twenty-five residents with elderly care needs, while respecting their individuality and personal choice.

Both long-term and temporary respite stays are available from the service, which has shown to be effective in rehabilitation techniques with the added advantage of a scenic and coastal location.

Park House has its own private gardens and car park, with staff always pleased to welcome loved ones of residents and listen to their concerns.
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Care Provided by Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150

Weekly fees include personal care, all food and drinks, activities and entertainment.

The price(s) shown are provided by the care home. Contact Park House for full pricing details and T&Cs.

Contact Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Maria Prodan (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • 24 hour visiting welcomed.

Parking

  • Parking available outside care home

Park House Reviews (80)

9.9

Park House has a Review Score of 9.9 (9.895) out of 10, based on 35 reviews in the last 2 years.
Over all time Park House has 80 reviews.

Overall Experience
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  • 12
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Date Published
  • 80
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  • 35
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Reviewer Connection to Park House
  • 24
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  • 9
  • 4
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  • 1
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Total of 80, showing 1-20
Review from Roy B (Brother of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review is based on my visits and phone calls to Park House. All the staff are very user-friendly, very helpful either during my visits or phone calls. Very impressed with the whole system.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind comments about the care and support your brother is receiving at Park House.
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Review from Sarah H (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Park House in April 2023, followed by my father in November of that year. All of the staff here have taken wonderful care of them both.
We sadly lost my mum in October 2024, and the staff went out of their way to support our whole family during and after that time.
Dad gets lots
of socialisation, outings and activities.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your lovely comments about the care and support for both your parents at Park House.
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Review from C F (Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Independent living was becoming a challenge so made the decision which I have no regrets about.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseWe're so pleased you're happy with the care and support provided at Park House.
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Review from Michael H (Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a resident at the home and I'm treated with respect and dignity, we have a variety of activities to do on a daily basis and often go out of the home to access the shops and restaurants, I was also taken down the sea front to see the car show.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseDear Michael, thank you for your lovely comments about living at Park House - we're so pleased you're happy.
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Review from P M (Friend of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is excellent, the staff are very nice and very welcoming, I put my friend and nannie in there, one last month and this month, food good, fluids good for residents, activities good, always something going on, care is excellent each time I visit. My friend and nannie very clean and happy. Management
very kind and friendly, and everyone welcomes you with much kindness.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for these lovely comments about the care and support provided to your nannie and friend at Park House.
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Review from M W (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care my mother is receiving and so is she. The carers are all very friendly and helpful, and the house has a good and happy environment.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your lovely comments about hte care and support your mother is receiving at Park House.
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Review from R M (Grandson of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very well maintained, it's very clean and very presented, the staff are very professional and very welcoming from my experience, the staff are very polite and very kind to the residents, and they interacted with the residents extremely well.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind observations about Park House, we will pass your comments onto the staff.
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Review from Dawn B (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled in very well. The staff and manager have made her feel very welcome. Nothing is too much trouble for them in helping Mum. I would certainly recommend this home.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your lovely comments about Park House - we're pleased Mum has settled well.
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Review from Ann G (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very unhappy in a unsuitable home. This home helped in every way possible to get her moved. She was made to feel welcome and as if she mattered. Everyone happy to make Mum comfortable and we are happy to leave her in their care.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind comments about Park House - we're plesaed we could support you and your mum to find a home you're all happy with.
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Review from Claire W (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Park House under difficult circumstances (my dad was ill and no longer able to care for her). Maria and the whole team made Mum and me feel so welcome, and I knew as soon as we walked in it was a wonderful, caring and kind place. Mum settled in really well and loves having a laugh with
the staff! She always loves having a boogie when there's entertainment on! I would highly recommend Park House to anyone x
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseTHank you for your lovely comments, its do good to hear that your mum has setled well at Park House.
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Review from J R (Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here and I am comfortable. I have a lovely room and I am safe.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your lovely comments about living at Park House.
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Review from M B (Daughter of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so caring and supportive. I am very grateful to them for looking after my mother and treating her with such warmth and kindness.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind comments about the care and support your mother is receiving at Park House.
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Review from Patricia H (Sister of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend Park House Care Home, for their amazing staff. They make visitors feel very welcome any time of day.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThanks for your lovely comments. We will make sure they are passed on to the team.
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Review from Kenneth M (Husband of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has now been in Park House for two and a half years and although there was talk of her, about a year in, of moving her to another facility due to her deteriorating dementia. I am glad she did not move as she is settled at Park House now after being moved to a quieter room.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind comments about the care and support your wife is continuing to receive at Park House.
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Review from G S (Sister of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, kind and caring.
Always greet with a smile and warm welcome.
Care is second to none.
Always made welcome.
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Review from Lisa H (Daughter-in-law of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service.
Well looked after.
Lovely staff.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your kind words of support for the care and support offered at Park House.
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Review from Desmond H (Son of Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is excellent. The food is really good, 5 star hotel rating, but even better. All the staff are brilliant, very friendly and I always get offered a cup of tea which is lovely, couldn't have wished for better. Thank you very much x
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your lovely comments about the care and support offered at Park house - and you're right, the kettle is always on!
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Review from Anna H (Wife of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
I thought this would be the best place for restbite for my husband for 1 week. Even though I thought the staff were very nice I had particularly asked for him to be taken out. My biggest disappointment was that the staff misled me by telling me that my husband was taken out twice. They told me he went
to the seafront and had coffee, my husband said that he was never asked if he wanted to go out. He stayed in the conservatory and did some activities. On one occasion he was found in his room and had a fall.
Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your comments about your husband's recent stay at Park House. We are obviously disappointed with some of the comments you have made in this review and we have discussed them with you to understand more about your thoughts. We appreciate your thoughts about the kindness of the staff and we hope that you will consider us for a future stay.
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Review from Theresa P (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Park House in April as she wasn't able to return home after her stroke in February. I live overseas and when I went to visit mum in Park House, I could not have been more impressed.


The staff are very caring and loving and every person residing there is important to them. The politeness,

the friendliness and attention is one hundred percent perfect, not only to the residents but also to the family & friends visiting. Nothing is too much trouble.


Unfortunately my mother is now on 'End of life' care which is very sad but the staff still continue to go above & beyond with their caring natures. They all are a credit to Park House.


I'm so lucky that my mother chose Park House for her lasts months of her life.


Thankyou Park House

Reply from Richard Lain-Smith, Head of Marketing and Social Media at Park HouseThank you for your heartfelt comments. The team at Park House will continue to provide their utmost to support your mum at the home.
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Review from B B (Son of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is really happy at Park House. She has made friends and gets on very well with all the staff.
They like her too.
She enjoys the singing and trips to events, especially the Remembrance Day service and summer fireworks.
Reply from Amanda Bensly, Regional Manager at Park HouseThank you for your kind feedback. It has always been such a pleasure to have Mum as part of the Park House community and sharing these special occasions are so important to us all.
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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.895 for Park House is calculated as follows: ( (390 Excellents x 5) + (19 Goods x 4) + (5 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 419 Ratings = 4.895
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

No Bed Vacancies

Posted: 18 hours ago

Single En Suite

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Awards / Recognitions (12)

Meet the Team (1)

Maria

Maria Prodan

Job Title: Registered Manager

Maria is the dedicated manager at Park House

Frequently Asked Questions about Park House

What types of Care is Park House registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park House have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House to the centre of Great Yarmouth?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House to verify any information. View our terms and conditions. Park House has an Enhanced Service - more info.