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Park House

6 Alexandra Road, Great Yarmouth, Norfolk NR30 2HW
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We have been pleased and impressed with the quality of care that my mother has received.Patrick S(Son of Resident/Service User)
Park House, Great Yarmouth
Park House, Great Yarmouth
Park House, Great Yarmouth

Park House is a welcoming residential care home in Great Yarmouth, providing high-quality accommodation for up to 25 residents in comfortable en-suite rooms. The home offers personalised care for older adults, with a strong focus on respecting each resident's individuality, independence, and personal preferences.

The home provides short-term, respite care and longer term support in a beautiful location in the centre of town opposite St George's Park, offering residents the added...  

Care Provided by Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,150From £1,150

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maria Prodan(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • 24 hour visiting welcomed.

Parking

  • Parking available outside care home

Park House Reviews (82)

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9.9

Park House has a Review Score of 9.9 (9.899) out of 10, based on 28 reviews in the last 2 years. Over all time Park House has 82 reviews.

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Showing 82 reviews matching selected criteria
Review from J S (Friend of Resident) published on 10 April 2024 Submitted via Postal Card
Overall Experience
Good.

Kind helpful.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you so much for your kind feedback. We are pleased to be able to provide such valued support for your loved one here at Park House.

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Review from Paul F (Brother of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

My sister has been a temporary resident of Park House for the last three months. We have been impressed with the genuine kind and caring attitude of the staff and manager. The home is regularly visited by regional management of Black Swan, who appear to ensure high standards are maintained. The facilities are modern yet homely, in a well-adapted historic building. Cleaning is good, with the home always looking clean and smelling fresh. Maintenance is to a high standard, with regular fire alarm and fire door safety testing. Water temperatures in the residents' rooms are also regularly checked, and resident's views are listened to regarding radiator temperature. As a visitor, I have always been warmly welcomed and treated well. I have often seen staff showing considerable kindness and care to other residents. My sister has found the food to be generally good quality, with breakfast and lunch particularly enjoyable.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you so much for your fabulous feedback. The team will be overjoyed to hear they are making such a difference. It is a pleasure to support your sister here at Park House and support her in the way she chooses.

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Review from Michael C (Resident / Service User) published on 10 April 2024 Submitted via Postal Card
Overall Experience

Well treated by staff and carers. The food is very good and cooked very well. We do not want for anything. The room is kept very clean by cleaners. We are taken out to shops if needed. The staff work very well together.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you for your beautiful feedback. We feel so privileged to have you as part of our Park House family. You bring such joy and pleasure to the residents and as well as the staff team.

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Review from Joanne R (Friend of Resident) published on 5 April 2024 Submitted via Postal Card
Overall Experience
Every visit to see my friend is very pleasant. All the staff are very lovely and caring and very friendly.
The residents get to do so much, it's lovely to see. There is always something happening.

This is a very good care home.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you so much for your beautiful feedback. The staff will be overwhelmed to hear they are making such a difference and we look forward to welcoming you very soon.

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Review from Jeanette R (Daughter of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience
Mum has been here for 7 years and has been very well cared for.

It has felt like a family. The manager and all the staff are very friendly.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you so much for your kind feedback. This will be passed to the team. Mum really is very much a central part of the Park House family and we feel privileged to have her company here.

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Review from Margaret N (Friend of Resident) published on 25 October 2023 Submitted via Postal Card
Overall Experience

I have always found all of the staff very friendly and welcoming to me when I visit my friend. I know she is very happy here and has wonderful care.

Reply from Amanda Bensly, Regional Manager at Park House

The Park House team really value your feedback and will be pleased to hear about your review. Family and friends are so important to those living here and are therefore very important to us too, so it is great to know you are welcomed warmly.

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Review from Anna S (Daughter of Resident) published on 16 August 2023 Submitted via Website
Overall Experience

I have been really impressed with this care home since my dad moved here in May/June 2023 and the worry of Dad having to be moved from home has been alleviated so much! The staff are caring and attentive, the other residents are kind and engaging and the environment as a whole is welcoming and clean. For us as a family, the location of this care home is ideal as we can regularly visit Dad and take him for outings to places that he is familiar with. Moving Dad to a care home was a very difficult decision to come to but we know that he is cared for to the highest standard here and it is the next best thing to being in his own home with all his family around him. Thank you to all the staff that look after Dad and are so welcoming and patient with us when we visit. And also to all the caterers that produce a good variety of food to a high standard and to those involved in maintaining the home and providing the entertainment and activities that are invaluable for the residents.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you for your feedback. We are so pleased that your dad has settled and his family feel welcomed here. We will share the feedback with our dedicated teams.

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Review from Carolynn R (Daughter of Resident) published on 5 June 2023 Submitted via Website
Overall Experience

A wonderful care home whose staff always look after Dad with immense care and he is always treated with respect and dignity. All of the staff are wonderful always friendly, happy to see you, helpful and always have time for you. The home is always very clean and very well kept and although Dad doesn't really eat much, the food always smells and looks delicious.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you for your positive feedback. The team will be delighted to hear this and always value your time and feedback each time you visit. It is a real privilege to care for and support your dad at Park House.

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Review from Amanda S (Wife of Resident) published on 24 June 2022 Submitted via Website
Overall Experience
Most of the staff are great. However, there are a couple of staff members who would benefit by a bit more training.
There is one in particular who really needs to be trained on how to conduct himself in a professional manner, for example, when family members are clearing a room after a relative has died. If he can’t manage to show the slightest sign of respect or professionalism, he should stay out of their way, not hung around making stupid comments. He needs to understand that respect and professionalism is part of his job.
The manager is lovely. She would spend time talking to my husband and when he said he wouldn’t get out of bed, not only did she get him to get out of bed, she also got him to go out and around town with her.
She was really kind leading up to and after he died.

The manager runs Park House really well, but unfortunately when she’s away things don’t run very well at all. Things are said and done that wouldn’t have been if she was there.

Reply from Amanda Bensly, Regional Manager at Park House

Thank you for your feedback. I am very pleased that you found most of your experiences positive while at Park House and I will pass these comments on to the team. However, I am sorry that you didn’t experience this all of the time and will be working with the manager to assess these areas of concern that you have raised. Please do get in touch, as we know getting this right is important.

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Review from Jennifer B (Son of Resident) published on 22 March 2022 Submitted via Website
Overall Experience

My mother was in Park House for 4 years till she passed away, the care she received was fantastic through Covid and lockdowns the staff were brilliant. It was her home and we are so grateful for the care she was given in all that time. To the manager and all the staff, everyone played their part in making my mother's life the best they possibly could. It is, without doubt, one of the best homes I have seen. Once again thank you to every staff member who works there, we will never forget all of you. And to anyone thinking of housing their loved ones in Park House, I would definitely recommend this wonderful home. Thank you.

Reply from Amanda Bensly, Regional Manager at Park House

Sincere condolences on the passing of your mother and thank you for your kind words - I will ensure these are passed on to the team. It has been a pleasure having the company of your mother over the past four years, she has been a valued member of the Park House family.

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Review from Lynn S (Daughter of Resident) published on 28 February 2022 Submitted via Website
Overall Experience

My dad has been a resident of Park House for 7 months now. He is very happy there now, although he took a while to settle in. The staff are all very kind and caring, although dad does have his favourites. His room is warm and comfortable and very spacious. The food is good, but there are certain things that he misses that my mum used to make.

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Review from S S (Daughter-in-law of Resident) published on 28 February 2022 Submitted via Website
Overall Experience

Kind and caring staff, it has been difficult for everyone over the last 2 years but overall, life for the residents has carried on as normal. Now we are able to visit more often with fewer restrictions. Overall a good caring home.

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Review from Sally B (Daughter of Resident) published on 13 December 2021 Submitted via Website
Overall Experience
Our dear Mum was a resident in Park House for around 18 months. This was a very tough time for Mum and all the family, as Mum had secondary Parkinsons and the start of dementia. We cannot thank the manager and her team enough, as they supported us as a family so much at the most difficult time of our lives and most importantly cared for Mum so well. They became her second family, and Mum adored them all.

Having never been through losing a loved family member, the Park House family guided us and supported us amazingly and we can't thank them enough.

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Review from Simon C (Nephew of Resident) published on 15 May 2021 Submitted via Postal Card
Overall Experience

Every day is very friendly and you feel that they care for their residents. Only downsides are the fairly regular price rises and parking.

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Review from Wendy B (Daughter of Resident) published on 12 May 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the way my Mum was welcomed into Park House and on the whole am very pleased with the way she is cared for. Sometimes it's the little things that bother me, e.g. someone else's clothing in my mum's room and being told not to ring her bell in the night quite so much. Unfortunately, my mum needs help during the night; she can't help it. But she is happy there.

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Review from I S (Friend of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

Obviously, visits have been limited, I have been welcomed and treated with respect. The manager has always been helpful and has gone the extra mile to assist my friend (resident). He has nothing but praise for his total experience.

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Review from Patrick S (Son of Resident) published on 5 May 2021 Submitted via Postal Card
Overall Experience

We have been pleased and impressed with the quality of care that my mother has received. The staff have always been very helpful.

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Review from Terence S (Resident / Service User) published on 17 April 2021 Submitted via Postal Card
Overall Experience

I find myself getting better on a daily basis. I have not been here that long but so impressed by the care that I'm getting and give the home 5-stars. I was made to feel so welcome from the offset and I am going to get very well with this kind of care, though I really don't want to leave. This has been the best move I've made in my life, no kidding. All this is from my heart. The best ever.

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Review from Kerri-Lee H (Regular Volunteer) published on 12 August 2020 Submitted via Website
Overall Experience

I have volunteered at Park House and it's hands down the nicest home I've worked in, everyone is treated with dignity and care and nothing is ever too much trouble. The staff are hard-working and friendly and there is always a wonderful atmosphere. I would highly recommend to anyone themself who needed residential care or anyone who needed their loved ones in a residential setting.

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Review from C N (Son of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

The staff are absolutely wonderful, the home itself is very clean, airy and generally a truly lovely place. Whenever you walk in the staff ask if you would like a drink, and are very courteous, friendly and caring. You couldn't ask for a better home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2019
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 July 2026

Single En Suite

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

Upcoming Events

There are no upcoming events for Park House.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Park House.

Meet the Team (1)

Maria Prodan
Maria ProdanJob Title:Registered Manager

Maria is the dedicated manager at Park House

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