
We have been pleased and impressed with the quality of care that my mother has received.Patrick S(Son of Resident/Service User)



We have been pleased and impressed with the quality of care that my mother has received.Patrick S(Son of Resident/Service User)



Park House is a welcoming residential care home in Great Yarmouth, providing high-quality accommodation for up to 25 residents in comfortable en-suite rooms. The home offers personalised care for older adults, with a strong focus on respecting each resident's individuality, independence, and personal preferences.
The home provides short-term, respite care and longer term support in a beautiful location in the centre of town opposite St George's Park, offering residents the added...
Care Provided by Park House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact Park House for full pricing details and T&Cs.
Contact Park House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Maria Prodan(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
Visiting
- 24 hour visiting welcomed.
Parking
- Parking available outside care home
Park House Reviews (82)
Park House has a Review Score of 9.9 (9.899) out of 10, based on 28 reviews in the last 2 years.
Over all time Park House has 82 reviews.
Kind helpful.
Thank you so much for your kind feedback. We are pleased to be able to provide such valued support for your loved one here at Park House.
My sister has been a temporary resident of Park House for the last three months. We have been impressed with the genuine kind and caring attitude of the staff and manager. The home is regularly visited by regional management of Black Swan, who appear to ensure high standards are maintained. The facilities are modern yet homely, in a well-adapted historic building. Cleaning is good, with the home always looking clean and smelling fresh. Maintenance is to a high standard, with regular fire alarm and fire door safety testing. Water temperatures in the residents' rooms are also regularly checked, and resident's views are listened to regarding radiator temperature. As a visitor, I have always been warmly welcomed and treated well. I have often seen staff showing considerable kindness and care to other residents. My sister has found the food to be generally good quality, with breakfast and lunch particularly enjoyable.
Thank you so much for your fabulous feedback. The team will be overjoyed to hear they are making such a difference. It is a pleasure to support your sister here at Park House and support her in the way she chooses.
Well treated by staff and carers. The food is very good and cooked very well. We do not want for anything. The room is kept very clean by cleaners. We are taken out to shops if needed. The staff work very well together.
Thank you for your beautiful feedback. We feel so privileged to have you as part of our Park House family. You bring such joy and pleasure to the residents and as well as the staff team.
The residents get to do so much, it's lovely to see. There is always something happening.
This is a very good care home.
Thank you so much for your beautiful feedback. The staff will be overwhelmed to hear they are making such a difference and we look forward to welcoming you very soon.
It has felt like a family. The manager and all the staff are very friendly.
Thank you so much for your kind feedback. This will be passed to the team. Mum really is very much a central part of the Park House family and we feel privileged to have her company here.
I have always found all of the staff very friendly and welcoming to me when I visit my friend. I know she is very happy here and has wonderful care.
The Park House team really value your feedback and will be pleased to hear about your review. Family and friends are so important to those living here and are therefore very important to us too, so it is great to know you are welcomed warmly.
I have been really impressed with this care home since my dad moved here in May/June 2023 and the worry of Dad having to be moved from home has been alleviated so much! The staff are caring and attentive, the other residents are kind and engaging and the environment as a whole is welcoming and clean. For us as a family, the location of this care home is ideal as we can regularly visit Dad and take him for outings to places that he is familiar with. Moving Dad to a care home was a very difficult decision to come to but we know that he is cared for to the highest standard here and it is the next best thing to being in his own home with all his family around him. Thank you to all the staff that look after Dad and are so welcoming and patient with us when we visit. And also to all the caterers that produce a good variety of food to a high standard and to those involved in maintaining the home and providing the entertainment and activities that are invaluable for the residents.
Thank you for your feedback. We are so pleased that your dad has settled and his family feel welcomed here. We will share the feedback with our dedicated teams.
A wonderful care home whose staff always look after Dad with immense care and he is always treated with respect and dignity. All of the staff are wonderful always friendly, happy to see you, helpful and always have time for you. The home is always very clean and very well kept and although Dad doesn't really eat much, the food always smells and looks delicious.
Thank you for your positive feedback. The team will be delighted to hear this and always value your time and feedback each time you visit. It is a real privilege to care for and support your dad at Park House.
There is one in particular who really needs to be trained on how to conduct himself in a professional manner, for example, when family members are clearing a room after a relative has died. If he can’t manage to show the slightest sign of respect or professionalism, he should stay out of their way, not hung around making stupid comments. He needs to understand that respect and professionalism is part of his job.
The manager is lovely. She would spend time talking to my husband and when he said he wouldn’t get out of bed, not only did she get him to get out of bed, she also got him to go out and around town with her.
She was really kind leading up to and after he died.
The manager runs Park House really well, but unfortunately when she’s away things don’t run very well at all. Things are said and done that wouldn’t have been if she was there.
Thank you for your feedback. I am very pleased that you found most of your experiences positive while at Park House and I will pass these comments on to the team. However, I am sorry that you didn’t experience this all of the time and will be working with the manager to assess these areas of concern that you have raised. Please do get in touch, as we know getting this right is important.
My mother was in Park House for 4 years till she passed away, the care she received was fantastic through Covid and lockdowns the staff were brilliant. It was her home and we are so grateful for the care she was given in all that time. To the manager and all the staff, everyone played their part in making my mother's life the best they possibly could. It is, without doubt, one of the best homes I have seen. Once again thank you to every staff member who works there, we will never forget all of you. And to anyone thinking of housing their loved ones in Park House, I would definitely recommend this wonderful home. Thank you.
Sincere condolences on the passing of your mother and thank you for your kind words - I will ensure these are passed on to the team. It has been a pleasure having the company of your mother over the past four years, she has been a valued member of the Park House family.
My dad has been a resident of Park House for 7 months now. He is very happy there now, although he took a while to settle in. The staff are all very kind and caring, although dad does have his favourites. His room is warm and comfortable and very spacious. The food is good, but there are certain things that he misses that my mum used to make.
Kind and caring staff, it has been difficult for everyone over the last 2 years but overall, life for the residents has carried on as normal. Now we are able to visit more often with fewer restrictions. Overall a good caring home.
Having never been through losing a loved family member, the Park House family guided us and supported us amazingly and we can't thank them enough.
Every day is very friendly and you feel that they care for their residents. Only downsides are the fairly regular price rises and parking.
I am very pleased with the way my Mum was welcomed into Park House and on the whole am very pleased with the way she is cared for. Sometimes it's the little things that bother me, e.g. someone else's clothing in my mum's room and being told not to ring her bell in the night quite so much. Unfortunately, my mum needs help during the night; she can't help it. But she is happy there.
Obviously, visits have been limited, I have been welcomed and treated with respect. The manager has always been helpful and has gone the extra mile to assist my friend (resident). He has nothing but praise for his total experience.
We have been pleased and impressed with the quality of care that my mother has received. The staff have always been very helpful.
I find myself getting better on a daily basis. I have not been here that long but so impressed by the care that I'm getting and give the home 5-stars. I was made to feel so welcome from the offset and I am going to get very well with this kind of care, though I really don't want to leave. This has been the best move I've made in my life, no kidding. All this is from my heart. The best ever.
I have volunteered at Park House and it's hands down the nicest home I've worked in, everyone is treated with dignity and care and nothing is ever too much trouble. The staff are hard-working and friendly and there is always a wonderful atmosphere. I would highly recommend to anyone themself who needed residential care or anyone who needed their loved ones in a residential setting.
The staff are absolutely wonderful, the home itself is very clean, airy and generally a truly lovely place. Whenever you walk in the staff ask if you would like a drink, and are very courteous, friendly and caring. You couldn't ask for a better home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2019Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 27 July 2026Single En Suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Park House.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for Park House.
Meet the Team (1)

Maria is the dedicated manager at Park House
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