Park House

6 Alexandra Road, Great Yarmouth NR30 2HW
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9.9 70 Reviews
  • Park House, Great Yarmouth
Park House is a Great Yarmouth care accommodation offering en-suite facilities to twenty-five residents with elderly care needs, while respecting their individuality and personal choice.

Both long-term and temporary respite stays are available from the service, which has shown to be effective in rehabilitation techniques with the added advantage of a scenic and coastal location.

Park House has its own private gardens and car park, with staff always pleased to welcome loved ones of residents and listen to their concerns.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1150
  • RESPITE Self-Funded Residential Care: from £1150

Weekly fees include personal care, all food and drinks, activities and entertainment.

These prices are only a guideline, please contact Park House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Maria Prodan (Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions are subject to an assessment by the home's management team
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • 24 hour visiting welcomed.

Parking

  • Parking available outside care home

Park House Reviews (70)

9.9

Park House has a Review Score of 9.9 (9.874) out of 10, based on 34 reviews in the last 2 years.
Over all time Park House has 70 reviews.

Overall Experience
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Date Published
  • 70
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Reviewer Connection to Park House
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Total of 70, showing 41-60
Review from Sally B (Daughter of Resident) published on 13 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear Mum was a resident in Park House for around 18 months. This was a very tough time for Mum and all the family, as Mum had secondary Parkinsons and the start of dementia. We cannot thank the manager and her team enough, as they supported us as a family so much at the most difficult time of our
lives and most importantly cared for Mum so well. They became her second family, and Mum adored them all.
Having never been through losing a loved family member, the Park House family guided us and supported us amazingly and we can't thank them enough.
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Review from Simon C (Nephew of Resident) published on 15 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Every day is very friendly and you feel that they care for their residents. Only downsides are the fairly regular price rises and parking.
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Review from Wendy B (Daughter of Resident) published on 12 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the way my Mum was welcomed into Park House and on the whole am very pleased with the way she is cared for. Sometimes it's the little things that bother me, e.g. someone else's clothing in my mum's room and being told not to ring her bell in the night quite so much. Unfortunately,
my mum needs help during the night; she can't help it. But she is happy there.
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Review from I S (Friend of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Obviously, visits have been limited, I have been welcomed and treated with respect. The manager has always been helpful and has gone the extra mile to assist my friend (resident). He has nothing but praise for his total experience.
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Review from Patrick S (Son of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been pleased and impressed with the quality of care that my mother has received. The staff have always been very helpful.
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Review from Terence S (Resident) published on 17 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find myself getting better on a daily basis. I have not been here that long but so impressed by the care that I'm getting and give the home 5-stars. I was made to feel so welcome from the offset and I am going to get very well with this kind of care, though I really don't want to leave. This has been
the best move I've made in my life, no kidding. All this is from my heart. The best ever.
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Review from Kerri-Lee H (Regular Volunteer) published on 12 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have volunteered at Park House and it's hands down the nicest home I've worked in, everyone is treated with dignity and care and nothing is ever too much trouble. The staff are hard-working and friendly and there is always a wonderful atmosphere. I would highly recommend to anyone themself who needed
residential care or anyone who needed their loved ones in a residential setting.
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Review from C N (Son of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are absolutely wonderful, the home itself is very clean, airy and generally a truly lovely place. Whenever you walk in the staff ask if you would like a drink, and are very courteous, friendly and caring. You couldn't ask for a better home.
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Review from T B (Daughter of Resident) published on 29 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Park House is an absolute gem of a care home. The staff all work extremely hard and are committed to providing a very caring and quality service, along with providing varied tasty and nutritious food and drink to all residents.
Park House and its staff are truly amazing.
Thank you all very much.
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Review from Betty B (Resident) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel comfortable and safe here.
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Review from K B (Regular Volunteer) published on 19 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit weekly with my daughter as part of a local scheme and we very much look forward to seeing all the residents and staff. The residents seem very happy at Park House and the staff are friendly and welcoming. If a family member had to move to Park House in the future, I would be satisfied that they
would be taken good care of!
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Review from L S (Daughter of Resident) published on 2 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Great variety of entertainment and very good food. They encourage residents to be as independent as they can be.
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Review from Pauline M (Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food and care very good.
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Review from C J P (Friend of Resident) published on 31 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my friend for around a year now, as a fellow member of a meeting group that he used to go to before he went into Residential Care.
I have been very impressed with the Care and attention to detail at Park House.
Nothing seems like too much trouble and my friend is always singing
the praises of the Care Staff there, my friend especially enjoys the food.
I have always been made to feel very welcome at Park House.
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Review from Nicholas C (Nephew of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been very happy at Park House since moving in about six months ago. My aunt has benefitted from the 24/7 care provided. My brother and I are both confident that she is in safe hands. The staff are keen to welcome family and friends to visit my aunt.
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Review from M W (Son of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care team at Park House are amazing and their work rate and commitment to their residents is second to none.
Aside from taking in my mother on two temporary occasions, my auntie spent 2 years before passing away under the care of Park House and we couldn't have been happier with the service.
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Review from Voilet H (Resident) assisted by family/friend published on 27 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made to feel extremely welcome since moving to Park House. The staff are very friendly and polite, nothing is too much trouble. They are extremely patient and helpful with all my needs. The house is lovely and clean and tidy and beautifully decorated. The atmosphere is homely and warm and
I'm very happy here.


ps The food is lovely.

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Review from Stewart L (Son of Resident) published on 15 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Park House took excellent care of my mother following her stay in hospital. They took care of all her needs, and gave her a renewed enthusiasm for life.
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Review from G W (Daughter of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care homes have a perception as being a place of last resort when someone elderly can't cope at home, but Park house is welcoming and the staff are very friendly and caring. Definitely not a place to move when you've left it too late - though their care is always excellent whatever the circumstances.
We are delighted and very impressed. Thank you.
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Review from L M (Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff excellent, food very good and varied. Nice position overlooking the park.
Care is very good, I was here for respite for 5 weeks and I will be returning in June for another 3 weeks.
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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Park House is calculated as follows: ( (372 Excellents x 5) + (20 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 405 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2019

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 12 hours ago

Single En Suite

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Awards / Recognitions (11)

Meet the Team (1)

Maria

Maria Prodan

Job Title: Registered Manager

Maria is the dedicated manager at Park House

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