
All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


Maitland House provides short-term respite care and longer term support to up to 24 people, situated a short walk from the Clacton-on-Sea seafront.
The home has comfortable bedrooms with ensuite facilities, spacious lounges and a dining room as well as a hair salon and adapted bathrooms. Outside in the garden, residents can enjoy a seaside-themed courtyard complete with beach huts.
Residents also benefit from freshly prepared meals which can be enjoyed in...
Care Provided by Maitland House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact Maitland House for full pricing details and T&Cs.
Contact Maitland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Ann Evans (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (24)
Visiting
- 24 hour visiting welcomed
Parking
- Street parking is available outside the home.
Maitland House Reviews (63)
Maitland House has a Review Score of 9.4 (9.431) out of 10, based on 8 reviews in the last 2 years.
Over all time Maitland House has 63 reviews.
If I ever need a care home, this is one I would choose
Thank you for your lovely comments about our home. We will pass your thoughts on to the staff and of course, you are most welcome to return at any time!
excellent care of mum on her respite care of 11 days
Thank you for your kind comments and ratings. We look forward to seeing you soon!
The home is clean and well cared for. The staff are friendly and always approachable. All residents appear happy and mostly engaged with everything that is going on.
We have been so pleased with the care Dad received at Maitland House. Every aspect of the care we hoped for was provided and more. Dad quickly settled, thanks to the family atmosphere, amazing carers and professionally organised home. It was so heart warming to see how Dad's comfort and wellbeing were so important to every member of staff and to see that he was valued as a member of the Maitland family. Dad has now sadly passed, but his passing was managed with such care and dignity and with such kind support for us, for which we will always be so grateful.
Thank you so much for taking the time to pass on your kind feedback about the care and support your Dad received at Maitland House and we're sorry for your loss.
My mother needed emergency respite care and I can honestly say this home has built her up and givenher purpose to continue. I can't thank the staff enough for all their help and patience with my 90-year-old mother.
Thank you for your positive comments about the care and support your mother has received at Maitland House.
Maitland House is not just a care home it is a "HOME" all residents and staff part of one big family. From day one I have always received a very warm welcome, and more so in the last few weeks when my mother in law was on palliative care. The staff were brilliant in looking after her, but also family and friends when we visited, the staff taking time to check we were ok making us endless cups of tea, and spent time to talk and listen to us. We left each time knowing she was being well cared for, and her final wishes were being carried out that she was able to die peacefully, and with dignity at Maitland House. A great comfort to us.
Thank you for your lovely comments about the care an support your mother in law received in her final days and for the support you as a family received.
My mother has improved enormously since arriving at the Maitland. She is now walking about with a frame after being stuck in a wheelchair. There are plenty of activities on offer and mum has enjoyed a couple on outings. Staff are always approachable and helpful. Room lovely just slightly small.
Visiting my aunt, very happy to see how happy she is here and how lovely her room is with so many photos of family. We were greeted by one of the staff and taken to my aunt in the lounge and then brought into her room. We met the lovely head housekeeper who was friendly and charming. We are so reassured that my aunt is receiving the best care and attention. Looking forward to visiting again.
Mum is well cared for and enjoys the organised activities. The staff are very caring and treat Mum with great respect. She enjoys chatting with everyone and really enjoys their company.
It has a homely vibe going on. The manager is always available to quell any worries you may have. I would recommend it to all.
Pay a visit and see for yourself.
After 2 weeks of respite, my great-friend decided to return permanently.
Maitland House is highly recommended for its whole atmosphere. The staff are welcoming, helpful and approachable. Facilities excellent, including entertainment. 10/10, outstanding.
This is my first visit to Maitland House and what I have seen has impressed me. The resident I have visited today is very happy and has settled in well. Thank you.
The team at Maitlands is above exceptional they helped me and my Mum at a very vulnerable time. I will never be able to show them how grateful I am for their love, and support, unfortunately with Mum's dementia. She can't stay at the home which is heartbreaking. Anyone who has the privilege of having a retirement there is very lucky. Well done team, you are all amazing!
Would definitely recommend to others!
Visiting a friend in Maitland House Care Home, a very warm and friendly atmosphere, nothing is too much trouble for staff and management is very approachable. Would recommend this home.
A lovely care home that provides genuine care with support and dignity. I am so happy to have found this new home for my mother, where I am sure she will flourish. The management and staff are friendly and there is a real "family home" feeling.
Thank you for your kind words, this will be passed on to all the team.
I would like to thank all the staff for the fantastic care they have given my mum. The effort they put in for her 80th birthday party, the BBQ in the garden and many more things, thanks to you all, care workers and management, greatly appreciated. Keep up the good work, keep up the entertainment, it makes a difference to her well-being.
Very friendly and happy atmosphere. All staff are so kind, caring and have a wonderful attitude to my father. They have settled him in so well that he is very happy to stay here. Cannot praise them enough.
My husband was discharged from the hospital to Maitland House in May. We were very pleased as we had both been there before for "respite care". The care he received was very caring, and as his health deteriorated, he was constantly given loving and dignified care. We also received the same wonderful attention and care when visiting. His final hours were very respectful.
This care home is amazing. The staff are so kind and so thoughtful. The food is lovely. The rooms are clean and comfortable. There are great activities. Overall, a lovely atmosphere. My mother-in-law spent 2 weeks respite here and she was so upset at having to go to a home but she was made to feel so welcome and so cared for. They diagnosed cellulitis in her leg and immediately sorted help.mCan’t fault them and I only have great things to say about them. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 03 August 2026Single en-suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Maitland House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for Maitland House.
Meet the Team (1)

Ann is the dedicated home manager at Maitland House.
Frequently Asked Questions about Maitland House
What types of Care is Maitland House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Maitland House have?
There are 24 Single Rooms.
What are the Facilities & Services at Maitland House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Maitland House to the centre of Clacton-on-Sea?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Maitland House to verify any information. View our terms and conditions. Maitland House has an Enhanced Service -more info.