Maitland House

I recently visited my aunty and was so impressed with how lovely and welcoming the care home was. Everything was beautifully clean and well looked after, and there was such a warm, homely atmosphere.

The staff were all incredibly friendly and took the time to come over, say hello and have a conversation, which I thought was really lovely. Nothing felt rushed, and you could genuinely see how caring and attentive everyone was.

It had a real home-from-home feel, and it was clear to see that the residents are very well cared for. It's so reassuring knowing that my aunty is in such a lovely, friendly and caring environment.

A huge thank you to all the staff for everything you do.

If I ever need a care home, this is one I would choose

excellent care of mum on her respite care of 11 days

The home is clean and well cared for. The staff are friendly and always approachable. All residents appear happy and mostly engaged with everything that is going on.

We have been so pleased with the care Dad received at Maitland House. Every aspect of the care we hoped for was provided and more. Dad quickly settled, thanks to the family atmosphere, amazing carers and professionally organised home. It was so heart warming to see how Dad's comfort and wellbeing were so important to every member of staff and to see that he was valued as a member of the Maitland family. Dad has now sadly passed, but his passing was managed with such care and dignity and with such kind support for us, for which we will always be so grateful.

My mother needed emergency respite care and I can honestly say this home has built her up and givenher purpose to continue. I can't thank the staff enough for all their help and patience with my 90-year-old mother.

Maitland House is not just a care home it is a "HOME" all residents and staff part of one big family. From day one I have always received a very warm welcome, and more so in the last few weeks when my mother in law was on palliative care. The staff were brilliant in looking after her, but also family and friends when we visited, the staff taking time to check we were ok making us endless cups of tea, and spent time to talk and listen to us. We left each time knowing she was being well cared for, and her final wishes were being carried out that she was able to die peacefully, and with dignity at Maitland House. A great comfort to us.

My mother has improved enormously since arriving at the Maitland. She is now walking about with a frame after being stuck in a wheelchair. There are plenty of activities on offer and mum has enjoyed a couple on outings. Staff are always approachable and helpful. Room lovely just slightly small.

Visiting my aunt, very happy to see how happy she is here and how lovely her room is with so many photos of family. We were greeted by one of the staff and taken to my aunt in the lounge and then brought into her room. We met the lovely head housekeeper who was friendly and charming. We are so reassured that my aunt is receiving the best care and attention. Looking forward to visiting again.

Mum is well cared for and enjoys the organised activities. The staff are very caring and treat Mum with great respect. She enjoys chatting with everyone and really enjoys their company.

After 2 weeks of respite, my great-friend decided to return permanently.

Maitland House is highly recommended for its whole atmosphere. The staff are welcoming, helpful and approachable. Facilities excellent, including entertainment. 10/10, outstanding.

This is my first visit to Maitland House and what I have seen has impressed me. The resident I have visited today is very happy and has settled in well. Thank you.

The team at Maitlands is above exceptional they helped me and my Mum at a very vulnerable time. I will never be able to show them how grateful I am for their love, and support, unfortunately with Mum's dementia. She can't stay at the home which is heartbreaking. Anyone who has the privilege of having a retirement there is very lucky. Well done team, you are all amazing!

Would definitely recommend to others!

Visiting a friend in Maitland House Care Home, a very warm and friendly atmosphere, nothing is too much trouble for staff and management is very approachable. Would recommend this home.

A lovely care home that provides genuine care with support and dignity. I am so happy to have found this new home for my mother, where I am sure she will flourish. The management and staff are friendly and there is a real "family home" feeling.

I would like to thank all the staff for the fantastic care they have given my mum. The effort they put in for her 80th birthday party, the BBQ in the garden and many more things, thanks to you all, care workers and management, greatly appreciated. Keep up the good work, keep up the entertainment, it makes a difference to her well-being.

Very friendly and happy atmosphere. All staff are so kind, caring and have a wonderful attitude to my father. They have settled him in so well that he is very happy to stay here. Cannot praise them enough.

My husband was discharged from the hospital to Maitland House in May. We were very pleased as we had both been there before for "respite care". The care he received was very caring, and as his health deteriorated, he was constantly given loving and dignified care. We also received the same wonderful attention and care when visiting. His final hours were very respectful.