
All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


Maitland House provides short-term respite care and longer term support to up to 24 people, situated a short walk from the Clacton-on-Sea seafront.
The home has comfortable bedrooms with ensuite facilities, spacious lounges and a dining room as well as a hair salon and adapted bathrooms. Outside in the garden, residents can enjoy a seaside-themed courtyard complete with beach huts.
Residents also benefit from freshly prepared meals which can be enjoyed in...
Care Provided by Maitland House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact Maitland House for full pricing details and T&Cs.
Contact Maitland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Ann Evans (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (24)
Visiting
- 24 hour visiting welcomed
Parking
- Street parking is available outside the home.
Maitland House Reviews (63)
Maitland House has a Review Score of 9.4 (9.431) out of 10, based on 8 reviews in the last 2 years.
Over all time Maitland House has 63 reviews.
A pleasant welcome when visiting, 'A Buzz' within the home that gives a friendly atmosphere, helpful with visitors and residents. After visiting 10 or more we chose this home very satisfied in doing so.
I would like to thank the management and all the staff for making my mother's last few weeks as pleasant and compatible as could be. Also, the support and care you showed to my mother and our family were exceptional. Unfortunately, she was not well enough for any activities but it sounded great.
The staff could not have done any more for her than they did.
We are so sorry for the loss of your wife and what must be a very difficult time for you. But thank you so much for taking the time to provide feedback on the care that she received during her very short stay at Maitland House. We continually aim to improve the service we provide and feedback is most welcome.
My stay here has been excellent. Good care, good food, good staff. Very helpful.
Staff very friendly and helpful.
Thank you so much for taking the time to review Maitland House. We strive every day to ensure those that we care for receive nothing but outstanding care, support and empathy from the moment they arrive to ensure that their time is always a wonderful experience.
Mum is getting the care she needs and given her medication at the correct times.
The food is also to a high standard and nothing is too much trouble to prepare if asked.
Overall very happy knowing Mum is safe and looked after 24 hours a day.
Dad is very happy in the home and is assisted to be as independent as possible. As his grip is weak, handles on cutlery have been adapted allowing him to enjoy his meals in the dining room. Everyone seems happy and content, it's lovely to hear people singing along to the old songs and enjoying the activities on offer.
I have found staff very helpful. No request is too much trouble.
After settling in I find the staff are top class and the home is very nice. All my needs are taken care of.
I came in walking with the aid of a Zimmer frame. I got an assistant and in 3 months could walk without the aid of the frame. Staff did their best to assist me in all ways. The room was always kept tidy and they made various appointments, where staff always attended with me. Can't complain about anything. Food was very good. Staff were very helpful always.
Care is very good.
I have found all the staff very efficient and pleasant. Nothing is too much trouble for them and they do all they can for my comfort and all necessary for my needs.
My sister was transferred from hospital in Cambridge in October 2016 to Maitland House care home Clacton-on-sea. Having lived in Cambridge all her married life, sadly her husband passed away in May this year and she eventually needed hospital treatment. On discharge from hospital decided to enter a care home in Clacton where she previously lived in her single life to be near relatives. From the time she entered Maitland House, she has been treated with love, respect and dignity as all the residents are. It is a pleasure to visit my sister and with a very caring manager who works together as a team, are very organised and go out of their way to please all residents. My sister could not be in a better care home which I believe is one of the very best in Clacton.
Very comfortable. Staff very helpful. Food good, choices available.
Very good. Nice people, very helpful.
A friendly and accommodating care home. We visited several when mum has to enter care, and Maitland House stood out by miles! Staff are all very cheery and most have been there for a long time. Mum is well looked after and is very happy in this environment.
I am very happy here. The staff are amiable and easy to get on with. The manager is good. What more can I say, excellent a lovely home. Plenty of entertainment, singers etc, quizzes and outings.
Friendly, nice staff, homely.
Well catered for.
All staff are pleasant and caring and attentive. Rooms are comfortable and clean. The residents are friendly. Privacy is given with dignity.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 03 August 2026Single en-suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Maitland House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for Maitland House.
Meet the Team (1)

Ann is the dedicated home manager at Maitland House.
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