
All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to usJulie D(Daughter of Resident/Service User)

I am so happy to have found this new home for my mother, where I am sure she will flourishSimon W(Son of Resident/Service User)


Maitland House provides short-term respite care and longer term support to up to 24 people, situated a short walk from the Clacton-on-Sea seafront.
The home has comfortable bedrooms with ensuite facilities, spacious lounges and a dining room as well as a hair salon and adapted bathrooms. Outside in the garden, residents can enjoy a seaside-themed courtyard complete with beach huts.
Residents also benefit from freshly prepared meals which can be enjoyed in...
Care Provided by Maitland House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact Maitland House for full pricing details and T&Cs.
Contact Maitland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Ann Evans (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
Room Information
- Single Rooms (24)
Visiting
- 24 hour visiting welcomed
Parking
- Street parking is available outside the home.
Maitland House Reviews (63)
Maitland House has a Review Score of 9.4 (9.431) out of 10, based on 8 reviews in the last 2 years.
Over all time Maitland House has 63 reviews.
I came to Maitland House for respite care. I had my right leg amputated and was in the process of having my bathroom altered for my needs. I was here for two weeks. The staff were kind and caring, accommodation and food was excellent.
Thank you so much for your kind words and I am pleased to hear how amazing they were. I will pass this on to all of them and please know, our door is always open to you.
I came to Maitland House for 12 days of respite and was made to feel very welcome from day one. I have nothing but respect and admiration for all the staff for their care of everyone, and I must add a word of praise to the cooks and the food provided.
All the staff at Maitland House are amazing, every time I get away from university I always pop in and see Nan. She always appears so happy and the staff can't do enough for her or us as visitors. I can see the improvement in the home over the last few months. I know there are new staff and management there and you can see the difference. The home always looks and smells fresh. I just want to say a big thank you to Maitland House for all your hard work and support, not only to Nan but to us as a family we really appreciate it.
Our mum has been at Maitland House for over two years now. All of the staff are absolutely amazing, exceptionally kind to Mum and so welcoming to us, and the food is excellent and so varied. The home is well managed and the manager always seems to be striving to make further improvements where possible. We are very happy that our mum lives here and reassured that she is well looked after.
Our lovely mum became a resident at Maitland House after we lost our dad in 2021. She was enjoying her time there up until the summer of 2022 when her health started to deteriorate and she stopped eating in September. With the exemplary care she was given, and encouragement to drink, she continued up until February of this year. Sadly, she lost her fight and passed. I want to thank the staff for the care, dignity and respect they gave her and also the care they gave to us as a family in her last week, we will be forever grateful. Also, they need to be commended for the fact that she never once had a break in her skin or pressure sore in the whole sixteen months she was there, which is a testament to her care. I would have no hesitation in recommending the care home to anyone who was looking. With grateful thanks.
My aunt really enjoyed the mad hatter's tea party, she was dancing and singing along. She loved her Easter hat and Elvis. A good time was had by all.
I was worried about Mum going into a care home, but I am really glad she is now. She is healthier and happier at this home. The staff are lovely, and the food is excellent. Anny worries or problems that arise are dealt with quickly and efficiently.
Mum has been in Maitland House for over four years now, and as a family, we can't sing its praises enough. We have always been more than happy with everything and everyone concerned. Thank you.
Thank you so much for your kind words. I will ensure that all our staff are made aware of this as this will be greatly received.
Mum tells me the staff are lovely. She enjoys the entertainment and loves her room.
All in all Mum was reluctant to consider a care home but now tells me it's the best move she could have made. She enjoys the company and the security of knowing someone is always there!
I am very happy with the new management as the staff are looking after my mother very well, and listening to anything I ask of them. When mum was ill they were very good.
My mother has been a resident at Maitland House for eight months, during that time from what she tells me and what I have witnessed on my visits she is treated very well and with dignity. My mother is totally bed-bound and all her needs and wishes are carried out with care and thoughtfulness. She seems happy and content there and, as a family, we do not have any concerns.
Mum was a very frail 96-year-old when she finally agreed to go into care. She has now been at Maitland House for six months and has put on weight and is much sharper mentally. I am hoping that there will be more entertainment now we are finally coming out of lockdown but otherwise cannot fault the care she is receiving. She really looks forward to the meals and the lovely cook does everything she can to supply her favourite food. The home is clean and comfortable and the staff always friendly.
My father has only been in Maitland House for a week, it was a very hard decision to come to, but with the help of the staff at Maitland, their understanding and reassurance, I know this home is the right one for Dad's needs. I delivered his belongings the day before his move and the staff had everything in place for his arrival. They have been in constant contact with me since he arrived, and we chat with him every day. The home itself is very clean, just had a makeover and staff are cheerful. The chef is amazing, my dad likes his food and would say if it wasn’t good. I’m just relieved that he’s happy.
Although at first reluctant to give up her independence, a short respite stay in Maitland House convinced my mum that she wanted to be there full time. Staff are caring, polite, friendly, capable, everything you would want in a carer for a loved one. It is reassuring to know that she is happy, safe and well looked after.
I have only been allowed into the home once but found it well decorated and clean with modern furniture and fittings.
With its close location to the seafront, I look forward to being able to take my mother out in the summer.
Staff very polite and professional at all times. Pleasant room and facilities. Only one complaint. Last meal without a drink, a very long time before breakfast. I was an orthopaedic patient and total non-weight bearing requested by the consultant.
Just want to say thank you to the manager and all the staff for looking after mum she really liked her stay with you and wants to come back again she rated the food ten out of ten and loved the young man that looked after her (mum's words) so on that note, we rate you a ten out of ten once again thank you very much and we will be seeing you again in the new year
Staff all very friendly and helpful. They settled mum in well when she was admitted at short notice. The procedures to protect residents from COVID infection are rigorous, but it is still possible to visit residents outdoors whilst maintaining social distancing.
Excellent care home couldn’t do better. The home is clean, well run and maintained. Good atmosphere and staff very friendly and always welcoming. Managers always available if you need to ask anything.
Very lovely home and very nice staff. A very well run home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
No Vacancies
Posted: 03 August 2026Single en-suite
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for Maitland House.
Awards / Recognitions (11)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for Maitland House.
Meet the Team (1)

Ann is the dedicated home manager at Maitland House.
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