
On visiting my friend who had only been in the home for 3 days, she seemed so happy and relaxed,Jill E(Friend of Resident/Service User)

Exceptional management and staff - Special thanks to all at York House.Alison P(Daughter of Resident/Service User)

Nothing was too much trouble for the staff. The meals were excellent and lots of activitiesT D(Daughter of Resident/Service User)

On visiting my friend who had only been in the home for 3 days, she seemed so happy and relaxed,Jill E(Friend of Resident/Service User)

Exceptional management and staff - Special thanks to all at York House.Alison P(Daughter of Resident/Service User)

Nothing was too much trouble for the staff. The meals were excellent and lots of activitiesT D(Daughter of Resident/Service User)

York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite facilities and spacious communal living areas and dining room in a homely environment.
High quality short-term, respite or rehabilitation care or longer term support is available at the home, and residents benefit from a tranquil environment with good access to...
York House is situated in the pleasant market town of Dereham, not far from Norwich and the Norfolk coast. The home provides an excellent choice of accommodation, offering rooms with ensuite facilities and spacious communal living areas and dining room in a homely environment.
High quality short-term, respite or rehabilitation care or longer term support is available at the home, and residents benefit from a tranquil environment with good access to local amenities in the Dereham community. The team strives to foster strong connections with the local community and encourages residents to remain active and engaged in the local Dereham area.
The home provides freshly cooked, nutritious meals tailored to meet any dietary requirements, along with a comprehensive activities and wellbeing program. This includes personalised one-to-one activities for each resident, as well as group activities.
The highly trained team supports residents with a mix of warmth and professionalism, ensuring that any feedback is taken on board to continuously improve daily life at York House.
Care Provided by York House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Weekly fees include personal care, all food and drinks, activities and entertainment.
The price(s) shown are provided by the care home. Contact York House for full pricing details and T&Cs.
Contact York House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Black Swan Care Group
- Private Owned
Person in charge
- Mariana Soare (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (9)
Visiting
- 24 hour visiting welcomed
Parking
- Parking available outside home
York House Reviews (122)
York House has a Review Score of 9.9 (9.853) out of 10, based on 49 reviews in the last 2 years.
Over all time York House has 122 reviews.
I enjoy living at York House. The staff helped me settle in. I am so happy.
I enjoy living at York House. The staff helped me settle in. I am so happy.
I am very happy at York House it is now my home. I enjoy the entertainments and I have a lovely little bedroom.
I am very happy at York House it is now my home. I enjoy the entertainments and I have a lovely little bedroom.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 21 September 2026En-suite single rooms
News (1) & Events (0)
- 22 Oct 2025
The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...
There are no upcoming events for York House.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Black Swan Care Group
- 31 Jan 2025Recipient: Black Swan Care Group
- 31 Jan 2024Recipient: Black Swan Care Group
Accreditations
There are no accreditations posted yet for York House.
Meet the Team (1)

Mariana is our registered manager at York House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact York House to verify any information. View our terms and conditions. York House has an Enhanced Service -what an Enhanced Service includes.