I worked for a Bank for 43 years and grew up with good customer service embedded in me and believe in providing good feedback when it is deserved.
My mother, was moved into a Care Home in Hertfordshire a few months ago, however, as I live in Ipswich, the 200 mile journey to and from Hertfordshire
was tiring and expensive.
I requested a move to a local care home.
The Home Finder Social worker rang me and said that she had found a care home, 15 minutes from home and had a vacancy. I visited Chrissian Home and met the co-owner and her deputy. As a retired Fraud Investigator, as you can imagine, I had a list of questions, however, without prompting, each of them were answered.They were so professional and welcoming, I decided within that first meeting that Chrissian Care home was a perfect environment for my mother.
My mother was moved to Chrissian Care home on 11 December.
All the staff were incredible. All the residents appear very happy and relaxed! Well done
10 November 2025
Dad has been in the care home for a couple of years, staff were excellent, very friendly and took their time and took care of my dad, who at times was difficult to manage. They knew lots about him and the family, the staff had a very personal touch to their care. The manager and owner were present
and approachable and accommodating for requests.
04 November 2025
It was my first visit as I only recently found out where he was. My first impression was that of being very happy with the staff member who answered the door and showed me in.
The atmosphere was lovely and positive, which carried on for the whole visit.
Having met all the staff, I am so grateful
and impressed with them all, especially the manager, she was superb.
The lunch meal and decor is so accommodating, the other residents all seemed so happy with everything going on. The activities planned for the next week are excellent, with something for everyone. If I end up in a residential home, I hope it's this one.
16 August 2024
All the staff and management are passionate about providing the best possible care in a challenging environment.
12 August 2024
There is a very professional and friendly atmosphere for both resident and visitor.
07 June 2024
I wish to express the excellent care he is receiving and the improvements in his quality of life. It's extremely homely/friendly, relaxing and calm and care is prompt and an excellent standard. His mobility and confidence have improved and now goes to the shops by himself. He's regained happiness;
the social worker noted the big improvements in health etc. He laughs often with everyone and always says the food is delicious and has put on weight since moving in.
His appearance has improved, and his social worker commented on how much happier/healthier and content he has become.
He is like his old self, he loves the companionship, conversations, and new relationships he's making. Lastly, which makes it more homely - the owners are very involved and there regularly. I think it makes it a homelier/family feeling, it has been owned by the same family for a long time, I think 40 years and they do go above and beyond for all.
He is very well cared for, very happy, and feels he is at home from home - Thank You.
07 June 2024
The staff are very confident about the work they do, a very friendly bunch, I get on with them all. I have no bad words about any staff.
07 May 2024
Chrissian is a friendly Home, and staff have always gone above and beyond to make my father feel included and cared for. When we visit, even though they are busy, they do what they can to move things around so we can sit in a quiet area with him. The latest manager has even noticed new things that
no-one has spotted before, which should help him to be more comfortable. It's good to feel like staff care as much for your loved one's wellbeing as you do.
03 May 2024
My dad has been a resident at Chrissian House for over two years. He is settled, comfortable and happy to be there. The staff are all very friendly and nothing seems to be too much trouble. He enjoys being out in the garden.
20 October 2023
The staff know patients' likes and dislikes. On our wedding anniversary, they gave us a special dinner in one of the rooms, beautifully set out, champagne glasses, a beautifully cooked meal and a large bouquet. I am always greeted with a cup of tea. Everyone is friendly, patients are given assurance
and the staff show they care. Always staff at hand.
03 July 2023
Chrissian Residential Home really is a friendly home. Staff are excellent, always have time for the residents, even though they have many things to do you can depend on them to be helpful and friendly. My father is very happy there.
22 May 2023
Staff are first-class and very friendly, facilities are great. Would recommend to others. The manager is exceptional and extremely helpful. I can tell my mum will be well looked after and cared for. Fantastic place.
20 December 2022
This is a very homely care home.
My mother is a resident and is very happy here.
The staff are all very friendly and very professional, but most of all, they are compassionate.
I feel safe in the knowledge that they keep me informed about Mum, and I feel I could speak to them about anything.
Owners, management and staff are all excellent.
I only ever see happy faces when I visit.
09 November 2022
The staff are very friendly, helpful and kind. The home is very homely. The food is very tasty. I love living here, everyone is so very loving and happy.
11 October 2022
The home lacks what other homes in the area offer in way of facilities and outings to activities available in the area. I have a friend who has a resident in another home which offers vastly enhanced features and outings etc. such as organised visits to the coast and theatres etc.
30 August 2022
I enjoy living here. The staff are very funny and always let me help in the kitchen. The food is always really nice and I enjoy the live entertainment.
30 August 2022
The staff are friendly. I like living here. The food is great.
26 August 2022
The staff are brilliant. I enjoy being able to smoke outside with my friend. I enjoy being able to see my family. I love living here.
26 August 2022
The staff are very good. I like living here. The food is good. The entertainment is very good.
03 August 2022
Everyone is nice.
I'm happy here and content.
Careful, helpful and honest.
Lovely people.
Latest Reviews for Chrissian Residential Home
28 December 2025
I worked for a Bank for 43 years and grew up with good customer service embedded in me and believe in providing good feedback when it is deserved.
My mother, was moved into a Care Home in Hertfordshire a few months ago, however, as I live in Ipswich, the 200 mile journey to and from Hertfordshire
was tiring and expensive.
I requested a move to a local care home.
The Home Finder Social worker rang me and said that she had found a care home, 15 minutes from home and had a vacancy. I visited Chrissian Home and met the co-owner and her deputy. As a retired Fraud Investigator, as you can imagine, I had a list of questions, however, without prompting, each of them were answered.They were so professional and welcoming, I decided within that first meeting that Chrissian Care home was a perfect environment for my mother.
My mother was moved to Chrissian Care home on 11 December.
All the staff were incredible. All the residents appear very happy and relaxed! Well done
10 November 2025
Dad has been in the care home for a couple of years, staff were excellent, very friendly and took their time and took care of my dad, who at times was difficult to manage. They knew lots about him and the family, the staff had a very personal touch to their care. The manager and owner were present
and approachable and accommodating for requests.
04 November 2025
It was my first visit as I only recently found out where he was. My first impression was that of being very happy with the staff member who answered the door and showed me in.
The atmosphere was lovely and positive, which carried on for the whole visit.
Having met all the staff, I am so grateful
and impressed with them all, especially the manager, she was superb.
The lunch meal and decor is so accommodating, the other residents all seemed so happy with everything going on. The activities planned for the next week are excellent, with something for everyone. If I end up in a residential home, I hope it's this one.
16 August 2024
All the staff and management are passionate about providing the best possible care in a challenging environment.
12 August 2024
There is a very professional and friendly atmosphere for both resident and visitor.
07 June 2024
I wish to express the excellent care he is receiving and the improvements in his quality of life. It's extremely homely/friendly, relaxing and calm and care is prompt and an excellent standard. His mobility and confidence have improved and now goes to the shops by himself. He's regained happiness;
the social worker noted the big improvements in health etc. He laughs often with everyone and always says the food is delicious and has put on weight since moving in.
His appearance has improved, and his social worker commented on how much happier/healthier and content he has become.
He is like his old self, he loves the companionship, conversations, and new relationships he's making. Lastly, which makes it more homely - the owners are very involved and there regularly. I think it makes it a homelier/family feeling, it has been owned by the same family for a long time, I think 40 years and they do go above and beyond for all.
He is very well cared for, very happy, and feels he is at home from home - Thank You.
07 June 2024
The staff are very confident about the work they do, a very friendly bunch, I get on with them all. I have no bad words about any staff.
07 May 2024
Chrissian is a friendly Home, and staff have always gone above and beyond to make my father feel included and cared for. When we visit, even though they are busy, they do what they can to move things around so we can sit in a quiet area with him. The latest manager has even noticed new things that
no-one has spotted before, which should help him to be more comfortable. It's good to feel like staff care as much for your loved one's wellbeing as you do.
03 May 2024
My dad has been a resident at Chrissian House for over two years. He is settled, comfortable and happy to be there. The staff are all very friendly and nothing seems to be too much trouble. He enjoys being out in the garden.
20 October 2023
The staff know patients' likes and dislikes. On our wedding anniversary, they gave us a special dinner in one of the rooms, beautifully set out, champagne glasses, a beautifully cooked meal and a large bouquet. I am always greeted with a cup of tea. Everyone is friendly, patients are given assurance
and the staff show they care. Always staff at hand.
03 July 2023
Chrissian Residential Home really is a friendly home. Staff are excellent, always have time for the residents, even though they have many things to do you can depend on them to be helpful and friendly. My father is very happy there.
22 May 2023
Staff are first-class and very friendly, facilities are great. Would recommend to others. The manager is exceptional and extremely helpful. I can tell my mum will be well looked after and cared for. Fantastic place.
20 December 2022
This is a very homely care home.
My mother is a resident and is very happy here.
The staff are all very friendly and very professional, but most of all, they are compassionate.
I feel safe in the knowledge that they keep me informed about Mum, and I feel I could speak to them about anything.
Owners, management and staff are all excellent.
I only ever see happy faces when I visit.
09 November 2022
The staff are very friendly, helpful and kind. The home is very homely. The food is very tasty. I love living here, everyone is so very loving and happy.
11 October 2022
The home lacks what other homes in the area offer in way of facilities and outings to activities available in the area. I have a friend who has a resident in another home which offers vastly enhanced features and outings etc. such as organised visits to the coast and theatres etc.
30 August 2022
I enjoy living here. The staff are very funny and always let me help in the kitchen. The food is always really nice and I enjoy the live entertainment.
30 August 2022
The staff are friendly. I like living here. The food is great.
26 August 2022
The staff are brilliant. I enjoy being able to smoke outside with my friend. I enjoy being able to see my family. I love living here.
26 August 2022
The staff are very good. I like living here. The food is good. The entertainment is very good.
03 August 2022
Everyone is nice.
I'm happy here and content.
Careful, helpful and honest.
Lovely people.