Submit a Review for Lilac Lodge Care Home
9-11 Gorleston Road, Lowestoft, NR32 3AA
View full details of Lilac Lodge Care HomeLatest Reviews for Lilac Lodge Care Home
29 January 2026
Staff good very friendly always asking if patients need anything clean and supportive.
27 January 2026
The care home is welcoming. The staff are friendly. Overall very clean and tidy. Would be nice to have some more activities and a activity person like they had previously with Coren and Emma.
23 January 2026
Overall, very good care, very friendly staff, always attentive and on hand to help. The food is very nice, maybe bigger portions lol. Thank you for your care throughout the year.
23 January 2026
Lovely residence mum loves it here. Amazing staff. Made to feel very welcome.
22 January 2026
The staff have always struck me as caring and polite. I have not really had any dealings with management so far. My mum was a little concerned about the security of items in her room, after 'losing' items. However, one of those turned up in the chest at the foot of her bed, which she seemed unaware
of (because it looked like a seat?) She said that other residents sometimes wandered into other's rooms, although I don't know if this is true.
20 January 2026
The care of all staff towards resdients is professional and outstanding.
Activities, food and decorations provided a very festive feel.
The improvement in my mum to be as close to my mum is incredible.
Communication by staff regarding any issues is on a very high level and appreciated. Staff
making the atmosphere fun also provides assurance of my mums care.
16 December 2025
We find the home excellent staff warm and friendly just the care Pauline needs. 100/100
10 December 2025
Staff are really good nothing too much trouble for them. Food is excellent, the place is kept spotless.
27 November 2025
Always welcomed and helpful staff on hand to speak to if needed. Mother-in-law always seems happy certainly well looked after and cared for.
27 November 2025
Have always found the staff pleasant and always available to speak to. Mum seems happy and well cared for.
19 November 2025
I've nothing negative to say about Lilac Lodge, my mum seems very happy and settled, and its now her home, looked after by lovely staff.
09 October 2025
Staff very helpful + always helpful + smiling. My mum was always well cared for.
02 September 2025
No one wants to go into a care home and no family is wanting this either - however, couldn't have asked for better care, compassion and genuine affection given to my mum during the 2 years she was with Lilac Lodge. Knowing she was safe, had stimulation and trips out when she wanted to was so
important. With at times complete health needs, the staff were always there, kind and professional. There is a real and genuine feeling of extended family - from the management, to house-keeping and kitchen, and nursing - all were valued and brilliant with mum an welcoming to families.
26 June 2025
My mother loves it at Lilac Lodge. Very happy with all the care.
12 May 2025
My partner has been in Lavender nearly 2 weeks, I think he has been looked after very well.
26 March 2025
Lilac Lodge staff are always very friendly, kind, helpful and very caring to residents and visitor. Nothing is too much trouble for them.
The rooms are always very clean and tidy.
Food always looks lovely and is presented very well on plates.
28 January 2025
Very friendly and caring. Good staffing levels, good food, well looked after nothing seems to be too much trouble.
28 January 2025
Very welcoming, warm and comfortable. Staff are excellent and lovely, caring and plentiful. Nothing seems to be too much trouble.
28 January 2025
The staff are polite, friednly. The home is run to a very high standard as one would expect, should I need to go down this road, I could not think of anywhere better.
17 December 2024
I always find the staff very pleasant and helpful. They manage my husband very well and I do know he can be difficult. He is always kept clean and tidy and speaks very well of the way he is treated by the staff.
Latest Reviews for Lilac Lodge Care Home
29 January 2026
Staff good very friendly always asking if patients need anything clean and supportive.
27 January 2026
The care home is welcoming. The staff are friendly. Overall very clean and tidy. Would be nice to have some more activities and a activity person like they had previously with Coren and Emma.
23 January 2026
Overall, very good care, very friendly staff, always attentive and on hand to help. The food is very nice, maybe bigger portions lol. Thank you for your care throughout the year.
23 January 2026
Lovely residence mum loves it here. Amazing staff. Made to feel very welcome.
22 January 2026
The staff have always struck me as caring and polite. I have not really had any dealings with management so far. My mum was a little concerned about the security of items in her room, after 'losing' items. However, one of those turned up in the chest at the foot of her bed, which she seemed unaware
of (because it looked like a seat?) She said that other residents sometimes wandered into other's rooms, although I don't know if this is true.
20 January 2026
The care of all staff towards resdients is professional and outstanding.
Activities, food and decorations provided a very festive feel.
The improvement in my mum to be as close to my mum is incredible.
Communication by staff regarding any issues is on a very high level and appreciated. Staff
making the atmosphere fun also provides assurance of my mums care.
16 December 2025
We find the home excellent staff warm and friendly just the care Pauline needs. 100/100
10 December 2025
Staff are really good nothing too much trouble for them. Food is excellent, the place is kept spotless.
27 November 2025
Always welcomed and helpful staff on hand to speak to if needed. Mother-in-law always seems happy certainly well looked after and cared for.
27 November 2025
Have always found the staff pleasant and always available to speak to. Mum seems happy and well cared for.
19 November 2025
I've nothing negative to say about Lilac Lodge, my mum seems very happy and settled, and its now her home, looked after by lovely staff.
09 October 2025
Staff very helpful + always helpful + smiling. My mum was always well cared for.
02 September 2025
No one wants to go into a care home and no family is wanting this either - however, couldn't have asked for better care, compassion and genuine affection given to my mum during the 2 years she was with Lilac Lodge. Knowing she was safe, had stimulation and trips out when she wanted to was so
important. With at times complete health needs, the staff were always there, kind and professional. There is a real and genuine feeling of extended family - from the management, to house-keeping and kitchen, and nursing - all were valued and brilliant with mum an welcoming to families.
26 June 2025
My mother loves it at Lilac Lodge. Very happy with all the care.
12 May 2025
My partner has been in Lavender nearly 2 weeks, I think he has been looked after very well.
26 March 2025
Lilac Lodge staff are always very friendly, kind, helpful and very caring to residents and visitor. Nothing is too much trouble for them.
The rooms are always very clean and tidy.
Food always looks lovely and is presented very well on plates.
28 January 2025
Very friendly and caring. Good staffing levels, good food, well looked after nothing seems to be too much trouble.
28 January 2025
Very welcoming, warm and comfortable. Staff are excellent and lovely, caring and plentiful. Nothing seems to be too much trouble.
28 January 2025
The staff are polite, friednly. The home is run to a very high standard as one would expect, should I need to go down this road, I could not think of anywhere better.
17 December 2024
I always find the staff very pleasant and helpful. They manage my husband very well and I do know he can be difficult. He is always kept clean and tidy and speaks very well of the way he is treated by the staff.