Woodlands Road, Holbrook, Ipswich, IP9 2PS
View Full Details of St MarysSt. Mary's provides excellent care. Mum has been a resident for over 4 months now and my family and I are very impressed with the level of care provided. We have found all of the staff to be very kind and friendly, and they deliver an excellent standard of care. They work well as a team and nothing is too much trouble for them. The laundry service, cleaning and catering are excellent. Mum enjoys going along to the dining room for most of her meals, where she has the opportunity to socialise with her new found friends. There is a varied programme of activities for residents to join in with, should they wish to do so, and Mum enjoys a number of those. I visit most days and am always made to feel very welcome. St. Mary's is always clean and tidy and has a lovely homely feel to it. My brother and I are so pleased to have found such a lovely home for Mum. We are confident that she is being well looked after, and know that she is very happy living there. We would highly recommend it.
Staff are always helpful and cheerful. If we have any issues they are always there to help and assist us. Always feel that the person we visit is always cared for and looked after.
All the staff at St Mary's are excellent. My Mum has now been a resident for over 4 months and we are very pleased with the care she has received and is still receiving. The food is very good and varied. Mum especially enjoys the soup at supper. They have frequent activities, Mum especially likes the flower arranging. The residents and family BBQs are another good time to enjoy and really well supported by staff and residents. The home is bright, clean and kept to a high standard. The laundry service is really quick and the cleaners are very kind and helpful. The entire team seems to work really well together. I have several friends who have had family and friends at St Mary's and we certainly recommend the home to our friends and family. It is a very nice place and one which we are pleased to have found for our Mum. We visit daily and are always pleased with how Mum is treated and cared for.
The care my mum has received at St Marys has been excellent. The staff are always very friendly and helpful and made the transition for mum as easy as possible. As mum's condition worsened the staff were very supportive of mum and our family. I can't thank the staff enough for the care they provided.
During his last few weeks of his life my father was treated with love, compassion and dignity. The staff have a great affinity with the residents of St Marys care home. I have witnessed this personally. A special mention to the team leaders, all showing great devotion to their roles.
Both catering and administrative staff treated me with kindness and courtesy - nothing was too much trouble for them - this included a sleepless night for me - getting up and a member of staff kindly making me a cup of coffee at midnight.
Excellent.
Excellent effort for all. Varied and excellent food.
The staff at St. Mary's have always been kind, Caring and attentive. The home is beautifully clean, bright and engaging and there always seems to be plenty of activities on offer. We have been very satisfied and happy with the care provided to dad.
My Stepdad spent the last six months of this life at St Marys. He didn't know they were his last six months neither did we, but he was so happy there with his favourite chair and belongings around him he actually said it was like a luxury hotel! The staff were all so kind and caring catering to his every whim. We were also greeted by warm friendly faces! At the end they respected our privacy with him and were kind and compassionate. Have nothing but praise for everyone
You can't imagine the burden that has been lifted during the 4 months my husband has been with you... He seems to react far better with the female staff than he did with me! So it is a relief that they can manage him. I know the carers are paid to do their job but they often go the extra mile. May I add that the Chrismas dinner was exemplary and was lucky to have been included. I believe in giving praise where praise is due. This is a good example of the dependability of the staff: One day, after I'd sped to inform the team that a resident was lying on the floor in my husbands lavatory it was action station! They coped admirably, thanked profoundly afterwards. May there be continuing reassureane like this for the residents and their relatives.
Every time I visit the care home. All staff and residents are very happy and helpful. There are lots of activities to take part in if the residents so wish. They have hairdressers and foot people that come to the home regularly. All in all, my experience is excellent.
Since my husband moved to St Marys (one week) the staff have been incredibly caring, kind and the communication is excellent. I feel they know my husband and how best to support him. They are also very helpful and supportive to me.
St Mary's staff are so kind and supportive and regularly walk the extra mile for the residents. The home is clean and well designed with several little snugs to make it more homely. There are regular activities, sing songs, quizzes, flower arranging and seasonal activities. The food is excellent. Our mum has been at St Mary's for 4 years and we're really pleased and relieved that she's there. Thank you to all the staff.
Wonderful care, setting our minds at ease since we (brother and two nieces of resident) are not able to visit often (we live abroad). Staff and management are very supportive and caring. We appreciate the high staff-resident ratio, allowing for personalised care and frequent interaction with residents. Very satisfied overall.
Lovely welcoming atmosphere. The staff are so friendly and good home cooked food. Clean and nothing too much trouble.
Very satisfied with the care home. The staff are friendly and very caring.
Beach party on the 23rd of August 2024 at St Marys. What a wonderful day, Dad and friends really enjoyed themselves. All staff were welcoming and included all residents who all liked they were having fun. As a family we had all age groups with us, it was lovely to see Dad enjoying himself, dancing, listening to music and good food. Thank you all at St Marys, a truly lovely day.
We went to St Mary's garden party. What a wonderful day, the residents were so happy, with great music and food. Residents up and dancing. So lovely to see my dad dancing and smiling. The staff were amazing and so helpful and welcoming. This is by far the most amazing home. Dad has made a best friend there. He feels safe and so happy he is always saying how he likes living there. Well done St Mary's.
My 96-year-old friend was admitted to St Marys at short notice from the hospital. At this stressful time, all the staff acted quickly to make my friend comfortable. With incredible humanity, professionalism, support and kindness, they all rallied around my friend to settle her in. It was a humbling experience to see first-hand the compassion and love they showed my friend. Throughout my friend's respite care, every single member of staff, without exception has shown devotion, interest and support towards her. It's been a privilege for me to witness the dedicated team effort applied to my friend's well-being, peace of mind, security, and personal dignity by everyone at St Marys. From the manager downwards, everyone here deserves a gold medal.
St. Mary's provides excellent care. Mum has been a resident for over 4 months now and my family and I are very impressed with the level of care provided. We have found all of the staff to be very kind and friendly, and they deliver an excellent standard of care. They work well as a team and nothing is too much trouble for them. The laundry service, cleaning and catering are excellent. Mum enjoys going along to the dining room for most of her meals, where she has the opportunity to socialise with her new found friends. There is a varied programme of activities for residents to join in with, should they wish to do so, and Mum enjoys a number of those. I visit most days and am always made to feel very welcome. St. Mary's is always clean and tidy and has a lovely homely feel to it. My brother and I are so pleased to have found such a lovely home for Mum. We are confident that she is being well looked after, and know that she is very happy living there. We would highly recommend it.
Staff are always helpful and cheerful. If we have any issues they are always there to help and assist us. Always feel that the person we visit is always cared for and looked after.
All the staff at St Mary's are excellent. My Mum has now been a resident for over 4 months and we are very pleased with the care she has received and is still receiving. The food is very good and varied. Mum especially enjoys the soup at supper. They have frequent activities, Mum especially likes the flower arranging. The residents and family BBQs are another good time to enjoy and really well supported by staff and residents. The home is bright, clean and kept to a high standard. The laundry service is really quick and the cleaners are very kind and helpful. The entire team seems to work really well together. I have several friends who have had family and friends at St Mary's and we certainly recommend the home to our friends and family. It is a very nice place and one which we are pleased to have found for our Mum. We visit daily and are always pleased with how Mum is treated and cared for.
The care my mum has received at St Marys has been excellent. The staff are always very friendly and helpful and made the transition for mum as easy as possible. As mum's condition worsened the staff were very supportive of mum and our family. I can't thank the staff enough for the care they provided.
During his last few weeks of his life my father was treated with love, compassion and dignity. The staff have a great affinity with the residents of St Marys care home. I have witnessed this personally. A special mention to the team leaders, all showing great devotion to their roles.
Both catering and administrative staff treated me with kindness and courtesy - nothing was too much trouble for them - this included a sleepless night for me - getting up and a member of staff kindly making me a cup of coffee at midnight.
Excellent.
Excellent effort for all. Varied and excellent food.
The staff at St. Mary's have always been kind, Caring and attentive. The home is beautifully clean, bright and engaging and there always seems to be plenty of activities on offer. We have been very satisfied and happy with the care provided to dad.
My Stepdad spent the last six months of this life at St Marys. He didn't know they were his last six months neither did we, but he was so happy there with his favourite chair and belongings around him he actually said it was like a luxury hotel! The staff were all so kind and caring catering to his every whim. We were also greeted by warm friendly faces! At the end they respected our privacy with him and were kind and compassionate. Have nothing but praise for everyone
You can't imagine the burden that has been lifted during the 4 months my husband has been with you... He seems to react far better with the female staff than he did with me! So it is a relief that they can manage him. I know the carers are paid to do their job but they often go the extra mile. May I add that the Chrismas dinner was exemplary and was lucky to have been included. I believe in giving praise where praise is due. This is a good example of the dependability of the staff: One day, after I'd sped to inform the team that a resident was lying on the floor in my husbands lavatory it was action station! They coped admirably, thanked profoundly afterwards. May there be continuing reassureane like this for the residents and their relatives.
Every time I visit the care home. All staff and residents are very happy and helpful. There are lots of activities to take part in if the residents so wish. They have hairdressers and foot people that come to the home regularly. All in all, my experience is excellent.
Since my husband moved to St Marys (one week) the staff have been incredibly caring, kind and the communication is excellent. I feel they know my husband and how best to support him. They are also very helpful and supportive to me.
St Mary's staff are so kind and supportive and regularly walk the extra mile for the residents. The home is clean and well designed with several little snugs to make it more homely. There are regular activities, sing songs, quizzes, flower arranging and seasonal activities. The food is excellent. Our mum has been at St Mary's for 4 years and we're really pleased and relieved that she's there. Thank you to all the staff.
Wonderful care, setting our minds at ease since we (brother and two nieces of resident) are not able to visit often (we live abroad). Staff and management are very supportive and caring. We appreciate the high staff-resident ratio, allowing for personalised care and frequent interaction with residents. Very satisfied overall.
Lovely welcoming atmosphere. The staff are so friendly and good home cooked food. Clean and nothing too much trouble.
Very satisfied with the care home. The staff are friendly and very caring.
Beach party on the 23rd of August 2024 at St Marys. What a wonderful day, Dad and friends really enjoyed themselves. All staff were welcoming and included all residents who all liked they were having fun. As a family we had all age groups with us, it was lovely to see Dad enjoying himself, dancing, listening to music and good food. Thank you all at St Marys, a truly lovely day.
We went to St Mary's garden party. What a wonderful day, the residents were so happy, with great music and food. Residents up and dancing. So lovely to see my dad dancing and smiling. The staff were amazing and so helpful and welcoming. This is by far the most amazing home. Dad has made a best friend there. He feels safe and so happy he is always saying how he likes living there. Well done St Mary's.
My 96-year-old friend was admitted to St Marys at short notice from the hospital. At this stressful time, all the staff acted quickly to make my friend comfortable. With incredible humanity, professionalism, support and kindness, they all rallied around my friend to settle her in. It was a humbling experience to see first-hand the compassion and love they showed my friend. Throughout my friend's respite care, every single member of staff, without exception has shown devotion, interest and support towards her. It's been a privilege for me to witness the dedicated team effort applied to my friend's well-being, peace of mind, security, and personal dignity by everyone at St Marys. From the manager downwards, everyone here deserves a gold medal.