St Marys

Woodlands Road, Holbrook, Ipswich IP9 2PS
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9.7 148 Reviews
  • St Marys, Ipswich
St Marys, in Ipswich, is a purpose-built facility supporting up to 60 older people to live a comfortable lifestyle, as well as offering dementia care. It is located in an idyllic peninsula setting in the village of Holbrook.

The home continues to welcome new residents for a range of residential care services, including convalescence care, respite care, trial stays, and long term care for those who can no longer look after themselves.

The St Marys care team gets to know their customers and works with them to organise wellness activities which match individual and group interests, both in the care home and the local community. Each customer’s individual needs are regularly assessed to ensure their care plans meet their lifestyle requirements. Meals are cooked fresh and from locally-sourced and seasonal ingredients where possible by a highly trained catering team.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350

Our colleagues at St Marys will be happy to answer any questions you have regarding our fees and what is included in our fees.

These prices are only a guideline, please contact St Marys to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Anna Dabrowska (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact St Marys directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • Visitors are welcome at St Marys.

Parking

  • Onsite parking is available, including disabled spaces.

Total of 148, showing 1-20
9.7

St Marys has a Review Score of 9.7 (9.740) out of 10, based on 34 reviews in the last 2 years. Over all time St Marys has 148 reviews.

Overall Experience

  • 110
  • 37
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Date Published

148
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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received at St Marys has been excellent. The staff are always very friendly and helpful and made the transition for mum as easy as possible. As mum's condition worsened the staff were very supportive of mum and our family.
I can't thank the staff enough for the care they provided.

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Overall Experience  Overall Experience 5.0 out of 5

During his last few weeks of his life my father was treated with love, compassion and dignity. The staff have a great affinity with the residents of St Marys care home. I have witnessed this personally. A special mention to the team leaders, all showing great devotion to their roles.

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Overall Experience  Overall Experience 5.0 out of 5

Both catering and administrative staff treated me with kindness and courtesy - nothing was too much trouble for them - this included a sleepless night for me - getting up and a member of staff kindly making me a cup of coffee at midnight.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent effort for all. Varied and excellent food.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at St. Mary's have always been kind, Caring and attentive. The home is beautifully clean, bright and engaging and there always seems to be plenty of activities on offer. We have been very satisfied and happy with the care provided to dad.

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Overall Experience  Overall Experience 5.0 out of 5

My Stepdad spent the last six months of this life at St Marys.
He didn't know they were his last six months neither did we, but he was so happy there with his favourite chair and belongings around him he actually said it was like a luxury hotel!
The staff were all so kind and caring catering to his
every whim.
We were also greeted by warm friendly faces!
At the end they respected our privacy with him and were kind and compassionate.
Have nothing but praise for everyone

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Overall Experience  Overall Experience 5.0 out of 5

You can't imagine the burden that has been lifted during the 4 months my husband has been with you... He seems to react far better with the female staff than he did with me! So it is a relief that they can manage him.
I know the carers are paid to do their job but they often go the extra mile. May
I add that the Chrismas dinner was exemplary and was lucky to have been included. I believe in giving praise where praise is due.
This is a good example of the dependability of the staff: One day, after I'd sped to inform the team that a resident was lying on the floor in my husbands lavatory it was action station! They coped admirably, thanked profoundly afterwards. May there be continuing reassureane like this for the residents and their relatives.

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Overall Experience  Overall Experience 5.0 out of 5

Every time I visit the care home. All staff and residents are very happy and helpful. There are lots of activities to take part in if the residents so wish. They have hairdressers and foot people that come to the home regularly. All in all, my experience is excellent.

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Overall Experience  Overall Experience 5.0 out of 5

Since my husband moved to St Marys (one week) the staff have been incredibly caring, kind and the communication is excellent. I feel they know my husband and how best to support him. They are also very helpful and supportive to me.

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Overall Experience  Overall Experience 5.0 out of 5

St Mary's staff are so kind and supportive and regularly walk the extra mile for the residents.
The home is clean and well designed with several little snugs to make it more homely. There are regular activities, sing songs, quizzes, flower arranging and seasonal activities.
The food is excellent.
Our mum has been at St Mary's for 4 years and we're really pleased and relieved that she's there.
Thank you to all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care, setting our minds at ease since we (brother and two nieces of resident) are not able to visit often (we live abroad). Staff and management are very supportive and caring. We appreciate the high staff-resident ratio, allowing for personalised care and frequent interaction with residents.
Very satisfied overall.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely welcoming atmosphere. The staff are so friendly and good home cooked food. Clean and nothing too much trouble.

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Overall Experience  Overall Experience 4.0 out of 5

Very satisfied with the care home. The staff are friendly and very caring.

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Overall Experience  Overall Experience 5.0 out of 5

Beach party on the 23rd of August 2024 at St Marys. What a wonderful day, Dad and friends really enjoyed themselves. All staff were welcoming and included all residents who all liked they were having fun. As a family we had all age groups with us, it was lovely to see Dad enjoying himself, dancing,
listening to music and good food. Thank you all at St Marys, a truly lovely day.

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Overall Experience  Overall Experience 5.0 out of 5

We went to St Mary's garden party. What a wonderful day, the residents were so happy, with great music and food. Residents up and dancing. So lovely to see my dad dancing and smiling. The staff were amazing and so helpful and welcoming. This is by far the most amazing home. Dad has made a best friend
there. He feels safe and so happy he is always saying how he likes living there. Well done St Mary's.

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Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old friend was admitted to St Marys at short notice from the hospital. At this stressful time, all the staff acted quickly to make my friend comfortable. With incredible humanity, professionalism, support and kindness, they all rallied around my friend to settle her in. It was a humbling
experience to see first-hand the compassion and love they showed my friend. Throughout my friend's respite care, every single member of staff, without exception has shown devotion, interest and support towards her. It's been a privilege for me to witness the dedicated team effort applied to my friend's well-being, peace of mind, security, and personal dignity by everyone at St Marys. From the manager downwards, everyone here deserves a gold medal.

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Overall Experience  Overall Experience 4.0 out of 5

My aunt was in St Marys Care Home for the last 3 years of her life. During that time I was very pleased with the care she received.
The regular staff understood her communication problems following her initial stroke and took time to find out what she wanted. The staff were friendly and supportive
to me and I always felt welcome when I visited. She was treated with dignity at the end of her life as were her relatives. I would recommend St Marys to others.

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Overall Experience  Overall Experience 4.0 out of 5

Always a pleasure to visit Mum at St Marys. She is well looked after and cared for. We are always informed fo any issues or concerns. Great staff all round.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are really helpful and I am pleased they have helped me by putting pictures up on my wall. They help me to enjoy activities, especially playing the piano and gardening. All the staff are really nice and friendly.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for St Marys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for St Marys is calculated as follows: ( (300 Excellents x 5) + (96 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 400 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Marys is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Aug 2025

We currently have three vacancies for care. Please contact St Marys for further details.

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Awards / Recognitions (10)

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Meet the Team (0)

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Frequently Asked Questions about St Marys

What types of Care is St Marys registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Marys have?

There are 60 Single Rooms.

What are the Facilities & Services at St Marys?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Marys to the centre of Ipswich?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Marys to verify any information. View our terms and conditions. St Marys has an Enhanced Service - more info.