Submit a Review for Oriel Lodge
Oriel Gardens, Swainswick, Bath, BA1 7AS
View full details of Oriel LodgeLatest Reviews for Oriel Lodge
10 December 2025
My Mum was a resident at Oriel Lodge for 8 years. She went in when she could no longer manage living alone with Alzheimers. As a family we were grateful that Mum was well-cared for & comfortable in a small homely Care Home environment.. Over the years we always found the staff cheerful, caring,
friendly & helpful, the facilities homely, clean and bright, the food home-cooked, delicious & nutritious. As visitors we were always made welcome whatever time of day we called in. It is a testament to the care of the manager and staff that Mum was never distressed and was settled for such an extended period of time at Oriel Lodge. It was her final home. My Mum passed away in October comfortable and cared for in her own bed looked after by the staff and with her family at her side. I couldn't speak more highly of them if I tried. Thank you Danielle and All the Team at Oriel Lodge for the years of care. Rose
22 August 2025
Mum recently moved to Oriel Lodge and we have been delighted with how well and quickly she has settled. The home appears to be very well managed, the staff are so kind, friendly and caring and mum always looks happy and well cared for. Mum has taken part in a range of activities and has been out on
trips and looks happier and more relaxed than she has done for a very long time. We cannot thank the staff enough for all their hard work which has made the transition so smooth. The food is excellent and also the maintenance and housekeeping is of a high standard. Mum arrived late in the afternoon on her first day and by the next morning all her pictures had been put up on the wall and her room looked so homely. Family who have visited recently said that mum already looks five years younger!
24 July 2025
After returning my wife back to orial lodge the manager and her team made her return as enjoyable as they could and it worked the manager and her staff are amazing they all know how to care for the patients and are always pleasant to families visiting you be hard to find a better place so three
cheers for the manager and her staff .
02 September 2024
Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.
30 August 2022
My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day.
We are very grateful that our mother is so well looked after.
30 August 2022
My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to
collect from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.
30 August 2022
Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!
24 August 2022
First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff
24 August 2022
Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems
clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.
22 August 2022
Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.
22 August 2022
Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.
21 July 2022
Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.
21 June 2022
Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication with staff and contemporaries would be good, although staff very busy. Overall very good.
12 January 2021
The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.
06 January 2021
Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.
28 February 2020
All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.
11 June 2019
Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.
10 June 2019
Oriel Lodge is a friendly, caring, welcoming care home. Staff are professional but warm and respectful of residents. Dad is happy here.
29 March 2019
My mum went into Oriel Lodge on emergency respite last August and was not really up to returning home so I arranged a permanent placement in Oriel Lodge. I have found the staff generally and individually extremely kind, positive, helpful and committed doing a brilliant job of looking, after all,
aspects of my mums physical and mental wellbeing. Mum always says how happy she is there and loves the food and is more social than she has been for years and enjoys the activities too.
27 February 2019
I have found the staff to be helpful and supportive. The accommodation where she sleeps would definitely benefit from a makeover the day area is good. I appreciate the staff encouraging my mother to get involved in activities and allowing myself to have some involvement. I really admire the staff
and their patience and dedication.
Latest Reviews for Oriel Lodge
10 December 2025
My Mum was a resident at Oriel Lodge for 8 years. She went in when she could no longer manage living alone with Alzheimers. As a family we were grateful that Mum was well-cared for & comfortable in a small homely Care Home environment.. Over the years we always found the staff cheerful, caring,
friendly & helpful, the facilities homely, clean and bright, the food home-cooked, delicious & nutritious. As visitors we were always made welcome whatever time of day we called in. It is a testament to the care of the manager and staff that Mum was never distressed and was settled for such an extended period of time at Oriel Lodge. It was her final home. My Mum passed away in October comfortable and cared for in her own bed looked after by the staff and with her family at her side. I couldn't speak more highly of them if I tried. Thank you Danielle and All the Team at Oriel Lodge for the years of care. Rose
22 August 2025
Mum recently moved to Oriel Lodge and we have been delighted with how well and quickly she has settled. The home appears to be very well managed, the staff are so kind, friendly and caring and mum always looks happy and well cared for. Mum has taken part in a range of activities and has been out on
trips and looks happier and more relaxed than she has done for a very long time. We cannot thank the staff enough for all their hard work which has made the transition so smooth. The food is excellent and also the maintenance and housekeeping is of a high standard. Mum arrived late in the afternoon on her first day and by the next morning all her pictures had been put up on the wall and her room looked so homely. Family who have visited recently said that mum already looks five years younger!
24 July 2025
After returning my wife back to orial lodge the manager and her team made her return as enjoyable as they could and it worked the manager and her staff are amazing they all know how to care for the patients and are always pleasant to families visiting you be hard to find a better place so three
cheers for the manager and her staff .
02 September 2024
Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.
30 August 2022
My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day.
We are very grateful that our mother is so well looked after.
30 August 2022
My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to
collect from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.
30 August 2022
Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!
24 August 2022
First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff
24 August 2022
Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems
clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.
22 August 2022
Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.
22 August 2022
Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.
21 July 2022
Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.
21 June 2022
Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication with staff and contemporaries would be good, although staff very busy. Overall very good.
12 January 2021
The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.
06 January 2021
Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.
28 February 2020
All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.
11 June 2019
Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.
10 June 2019
Oriel Lodge is a friendly, caring, welcoming care home. Staff are professional but warm and respectful of residents. Dad is happy here.
29 March 2019
My mum went into Oriel Lodge on emergency respite last August and was not really up to returning home so I arranged a permanent placement in Oriel Lodge. I have found the staff generally and individually extremely kind, positive, helpful and committed doing a brilliant job of looking, after all,
aspects of my mums physical and mental wellbeing. Mum always says how happy she is there and loves the food and is more social than she has been for years and enjoys the activities too.
27 February 2019
I have found the staff to be helpful and supportive. The accommodation where she sleeps would definitely benefit from a makeover the day area is good. I appreciate the staff encouraging my mother to get involved in activities and allowing myself to have some involvement. I really admire the staff
and their patience and dedication.