Oriel Lodge

Oriel Gardens, Swainswick, Bath BA1 7AS
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8.9 19 Reviews
  • Oriel Lodge, Bath
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Care Provided by Oriel Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Dementia Care: from £1250

All food, care and any activities run within the home, including visits to museums, parks, cafes etc.

These prices are only a guideline, please contact Oriel Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Oriel Lodge Ltd
  • Privately Owned

Person in Charge

  • Danielle Demaj (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • Car park available for use by visitors.

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Oriel Lodge Reviews (19)

8.9

Oriel Lodge has a Review Score of 8.9 (8.903) out of 10, based on 3 reviews in the last 2 years.
Over all time Oriel Lodge has 19 reviews.

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Date Published
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Reviewer Connection to Oriel Lodge
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Total of 19, showing 1-19
Review from Jenny P (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently moved to Oriel Lodge and we have been delighted with how well and quickly she has settled. The home appears to be very well managed, the staff are so kind, friendly and caring and mum always looks happy and well cared for. Mum has taken part in a range of activities and has been out on
trips and looks happier and more relaxed than she has done for a very long time. We cannot thank the staff enough for all their hard work which has made the transition so smooth. The food is excellent and also the maintenance and housekeeping is of a high standard. Mum arrived late in the afternoon on her first day and by the next morning all her pictures had been put up on the wall and her room looked so homely. Family who have visited recently said that mum already looks five years younger!
Reply from Danielle Demaj, Manager at Oriel Lodge
Thank you for your kind words. We are always focused on provided the best care for all our residents and strive to create a welcoming atmosphere for them as soon as they arrive into their new home.
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Review from Jim T (Husband of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After returning my wife back to orial lodge the manager and her team made her return as enjoyable as they could and it worked the manager and her staff are amazing they all know how to care for the patients and are always pleasant to families visiting you be hard to find a better place so three cheers
for the manager and her staff .
Reply from Danielle Demaj, Manager at Oriel Lodge
Thank you for your feedback. We were delighted to have your wife back with us. We are proud of how we care for all of our residents, and pleased that you have recognised our service.
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Review from Rob W (Son of Resident) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.
Reply from Danielle, Manager at Oriel Lodge
Thank you for your review. We make a concerted effort to treat everyone with due respect and care. It is our belief that we are helping support them in their new home.
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Review from Shelley H (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day. We
are very grateful that our mother is so well looked after.
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Review from Elizabeth B (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to collect
from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.
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Review from A W (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!
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Review from Diane T (Sister of Resident) published on 24 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff
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Review from A M (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems
clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.
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Review from Mark T (Son of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.
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Review from J S (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.
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Review from D L (Daughter-in-law of Resident) published on 21 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.
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Review from Rosemary R (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication
with staff and contemporaries would be good, although staff very busy. Overall very good.
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Review from V P (Cousin of Resident) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.
Reply from Oriel Lodge, Manager at Oriel Lodge
Many thanks for your kind feedback. We look forward to having you come visit properly once this pandemic is behind us.
Sincerely,
Oriel Lodge
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Review from Catherine E (Friend of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.
Reply from Oriel Lodge, Manager at Oriel Lodge
Dear Catherine, Thanks your for your kind words. We want all our residents to feel happy and settled in their new home. Thank you.
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Review from Rosemary (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.
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Review from J B (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.
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Review from D C (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oriel Lodge is a friendly, caring, welcoming care home. Staff are professional but warm and respectful of residents. Dad is happy here.
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Review from Ali F (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Oriel Lodge on emergency respite last August and was not really up to returning home so I arranged a permanent placement in Oriel Lodge. I have found the staff generally and individually extremely kind, positive, helpful and committed doing a brilliant job of looking, after all, aspects
of my mums physical and mental wellbeing. Mum always says how happy she is there and loves the food and is more social than she has been for years and enjoys the activities too.
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Review from William C (Son of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff to be helpful and supportive. The accommodation where she sleeps would definitely benefit from a makeover the day area is good. I appreciate the staff encouraging my mother to get involved in activities and allowing myself to have some involvement. I really admire the staff and
their patience and dedication.
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Current Review Score: 8.9 (8.903)

Overview of Review Score

The Review Score of 8.9 (8.903) out of 10 for Oriel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.971 for Oriel Lodge is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.932 Points relating to the number of positive Reviews for Oriel Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 3 Positive Reviews ÷ 4.4 = 0.682
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oriel Lodge

What types of Care is Oriel Lodge registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oriel Lodge have?

There are 22 Single Rooms.

What are the Facilities & Services at Oriel Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oriel Lodge to the centre of Bath?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oriel Lodge to verify any information. View our terms and conditions. Oriel Lodge has an Basic Service - more info.