What types of Care is Oriel Lodge registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Oriel Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oriel Lodge to the centre of Bath?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Oriel Lodge care home, Oriel Gardens, Swainswick, Bath, Bath & North East Somerset BA1 7AS

Review from Jenny P (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

Mum recently moved to Oriel Lodge and we have been delighted with how well and quickly she has settled. The home appears to be very well managed, the staff are so kind, friendly and caring and mum always looks happy and well cared for. Mum has taken part in a range of activities and has been out on

trips and looks happier and more relaxed than she has done for a very long time. We cannot thank the staff enough for all their hard work which has made the transition so smooth. The food is excellent and also the maintenance and housekeeping is of a high standard. Mum arrived late in the afternoon on her first day and by the next morning all her pictures had been put up on the wall and her room looked so homely. Family who have visited recently said that mum already looks five years younger!

Reply from Danielle Demaj, Manager at Oriel Lodge

Thank you for your kind words. We are always focused on provided the best care for all our residents and strive to create a welcoming atmosphere for them as soon as they arrive into their new home.

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Review from Jim T (Husband of Resident) published on 24 July 2025 Submitted via Website • Report

Overall Experience

After returning my wife back to orial lodge the manager and her team made her return as enjoyable as they could and it worked the manager and her staff are amazing they all know how to care for the patients and are always pleasant to families visiting you be hard to find a better place so three cheers

for the manager and her staff .

Reply from Danielle Demaj, Manager at Oriel Lodge

Thank you for your feedback. We were delighted to have your wife back with us. We are proud of how we care for all of our residents, and pleased that you have recognised our service.

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Review from Rob W (Son of Resident) published on 2 September 2024 Submitted via Website • Report

Overall Experience

Great care and empathy for my Dad.
He has a number of calls and always has great communication and follow-up.
Can't thank them enough. It's great to know that your family is so cared for by a wonderful team.

Reply from Danielle, Manager at Oriel Lodge

Thank you for your review. We make a concerted effort to treat everyone with due respect and care. It is our belief that we are helping support them in their new home.

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Review from Shelley H (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report

Overall Experience

My mother has been in Oriel Lodge for 5 years now. She settled in well and feel secure there. The staff are wonderful and caring and treat all the residents with compassion. We attended ther summer family barbeque last weekend. to was well attended by families and staff and was a lovely happy day. We

are very grateful that our mother is so well looked after.

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Review from Elizabeth B (Daughter-in-law of Resident) published on 30 August 2022 Submitted via Postal Card • Report

Overall Experience

My father-in-law, with advanced Alzheimers, needed care in January 2022. There were no places at our preferred home Oriel Lodge close to his family home. In May a place became available and with the help of the manager and a carer he was accepted. This carer went out of her way in her own time to collect

from a previous home with his care needs/lifestyle requirements. He is extremely happy in his new home. Communication with the family is excellent. Oriel Lodge is immaculately clean, excellent care, excellent food and organised social occasions. Nothing is too much bother.

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Review from A W (Daughter of Resident) published on 30 August 2022 Submitted via Postal Card • Report

Overall Experience

Mum has been so well looked after since moving to Oriel Lodge. Her quality of life has greatly improved as there is lots of social contact in this caring environment. She is happy and so are we!

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Review from Diane T (Sister of Resident) published on 24 August 2022 Submitted via Website • Report

Overall Experience

First my Sister seems happy and well cared for. We went to the homes barbecue on Saturday 6-8-22 and we were well looked after and all the clients seemed to enjoy the day and had smiles on their faces plus some of the staff gave up some of their own time to help out. Well done all the staff

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Review from A M (Daughter of Resident) published on 24 August 2022 Submitted via Postal Card • Report

Overall Experience

Mum is very settled and content at Oriel Lodge. The staff are brilliant - very caring and supportive and friendly. Mum is always well cared for and treated with dignity and respect. She also seems to enjoy the food and seems to be doing well and with the food. She had a nice room which always seems

clean and tidy. Mum is quite introverted, as was quite withdrawn before coming to Oriel Lodge, but seems to enjoy the community and experience here.

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Review from Mark T (Son of Resident) published on 22 August 2022 Submitted via Postal Card • Report

Overall Experience

Staff have always been welcoming and show dedicated support to my mum and all the other residents. The atmosphere is always friendly when I visit, and my mum appears to have settled in well now after an initial period of wanting to go home.

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Review from J S (Daughter of Resident) published on 22 August 2022 Submitted via Postal Card • Report

Overall Experience

Mum has settled so well and is happy and content. The staff have always been kind, caring and supportive of both Mum and the family as a whole. We have complete peace of mind that Mum is safe and being well looked after. The staff are wonderful.

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Review from D L (Daughter-in-law of Resident) published on 21 July 2022 Submitted via Postal Card • Report

Overall Experience

Our relation moved into Oriel Lodge two months ago. The move has not been easy for her but the staff and management have gone out of their way to help her feel settled and happy.
They have gone above and beyond our expectations and we are very grateful.

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Review from Rosemary R (Daughter of Resident) published on 21 June 2022 Submitted via Postal Card • Report

Overall Experience

Staff most helpful and seem very caring. Nice to know Mum being cared for and her needs, medical care good, and frequently checked.
Occupational therapy would be appreciated as very little activity takes place. Need more active movement while seated, and limbs moving and circulation.
Communication

with staff and contemporaries would be good, although staff very busy. Overall very good.

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Review from V P (Cousin of Resident) published on 12 January 2021 Submitted via Postal Card • Report

Overall Experience

The staff are very friendly, caring and treat the residents with dignity. I was not able to look around the home in person but it looked very nice on Zoom.

Reply from Oriel Lodge, Manager at Oriel Lodge

Many thanks for your kind feedback. We look forward to having you come visit properly once this pandemic is behind us.
Sincerely,
Oriel Lodge

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Review from Catherine E (Friend of Resident) published on 6 January 2021 Submitted via Postal Card • Report

Overall Experience

Ever since my friend arrived in May, the staff have done everything to make her feel settled, and they show nothing but care and respect. Trying to make sure that her life is as happy as possible.

Reply from Oriel Lodge, Manager at Oriel Lodge

Dear Catherine, Thanks your for your kind words. We want all our residents to feel happy and settled in their new home. Thank you.

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Review from Rosemary (Wife of Resident) published on 28 February 2020 Submitted via Postal Card • Report

Overall Experience

All the staff were extremely compassionate and caring. Nothing was too much trouble for them attending to my husband in his final hours.

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Review from J B (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report

Overall Experience

Orel Lodge is very clean and all the staff are very friendly. My Dad likes it here.

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Review from D C (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report

Overall Experience

Oriel Lodge is a friendly, caring, welcoming care home. Staff are professional but warm and respectful of residents. Dad is happy here.

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Review from Ali F (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report

Overall Experience

My mum went into Oriel Lodge on emergency respite last August and was not really up to returning home so I arranged a permanent placement in Oriel Lodge. I have found the staff generally and individually extremely kind, positive, helpful and committed doing a brilliant job of looking, after all, aspects

of my mums physical and mental wellbeing. Mum always says how happy she is there and loves the food and is more social than she has been for years and enjoys the activities too.

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Review from William C (Son of Resident) published on 27 February 2019 Submitted via Postal Card • Report

Overall Experience

I have found the staff to be helpful and supportive. The accommodation where she sleeps would definitely benefit from a makeover the day area is good. I appreciate the staff encouraging my mother to get involved in activities and allowing myself to have some involvement. I really admire the staff and

their patience and dedication.