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81 Station Road, Shirehampton, Bristol, BS11 9TY
View full details of PenhillLatest Reviews for Penhill
02 February 2026
My Aunt has been a residence of Penhill Residential Home since 2025 and it has been a lovely experience so far. Good management, caring and amazing staffs, beautiful environment. It's a safe place to be and home away from home.
29 January 2026
My Aunt has been a resident of Penhill for about 7 years. During this time her care has been excellent. The staff are always caring and compassionate and the home is spotlessly clean and welcoming. I live over 100 miles away so cannot visit as often as I would like but it is reassuring to
know that my Aunt could not receive better care.
13 January 2026
My friend has been a resident for a few years. I visit as often as I can. My friend is very happy living at the home. The staff are so friendly, professional and caring the resident all seem to be able to relate with staff and management.
The home is very welcoming, clean and cosy warm.
When I
visit I usually stay and have lunch with my friend in the dining room. The menu is always varied and quite delicious. I would have no hesitation in recommending this home for a friend or family member.
13 January 2026
Penhill continues to be our extra family. The support, friendliness and kindness of all the staff is wonderful. The food served always looks good, she eats well and enjoys it. She is well looked after and her needs are met with kindness. It gives me peace of mind. Thank you to all the staff.
12 January 2026
Lovely friendly caring home. Dad recently in hospital and staff went to all lengths to accommodate his needs so that he could be discharged back home. Residents treated with kindness and respect. 100% recommend.
12 January 2026
On all my visits to Penhill, I experience helpful members of staff who know the residents' needs well and meet them effectively. The house is clean and tidy inside and out, creating a pleasing and welcoming environment for residents, visitors and employees. I have seen the residents being
entertained and cared for well and visitors are made to feel welcome.
06 January 2026
My mother-in-law was struggling at home after spending time in hospital after a fall. We knew that she couldn't return without support and was looking at getting in care, but a friend of mine recommended Penhill to me and said that it was like a home from home. Mum went in for a period of respite
and decided that she wanted to stay, she said the food was amazing, the residents and staff are like an extended family and mum with support has her independence back and I haven't seen her this happy in years. The management and staff cannot do enough and we look forward to going in to visit mum and meeting her new friends. I cannot recommend Penhill enough.
06 January 2026
I visit this care home on a two weekly basis to see my mum's friend who has been in this care home for several years now.
The home is always clean, warm and welcoming and the staff are ever so friendly and professional.
I tend to stay for lunch in the dinning room area with the residents and
staff. The food is always varied and no two days have ever been the same. It's an open kitchen so you can see the cooks in action which is good to see.
The home is well kept and my friend is very happy here. She has a circle of friends in the unit of which they like to play cards and board games.
The home is very close to local shops and there is a bus stop and train station within a few minutes walk.
Plenty of on street parking in a quiet area of Bristol but close enough to the motorways which I like, as I come in from Wales.
Well done to all the staff and home manager.
04 September 2025
Simply amazing - A caring, kind place for your loved ones. A happy home where individual needs are catered for. Residents, staff & food all fantastic. This place gives me peace of mind to know that my Dad is in safe hands and cared for superbly. 5 Stars.
04 September 2025
Staff are always pleasant, polite and helpful towards Mum, myself & family. Home is always clean, tidy and well kept. Home cooked meals are fantastic and Mum's dietary needs were always met. It's great that residents were always well kept and asked if they were okay or needed anything. I would
always recommend Penhill.
14 August 2025
My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily
activities at Penhill, and Penhill can sure deliver a party or celebration!
It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.
23 July 2025
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
27 June 2025
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite
small each resident gets attention and according to my cousin, the food was excellent.
09 April 2025
I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs who
will cook absolutely anything, my mum didn't eat meat, and the food was always varied and fresh.
There are daily activities and the staff go the extra mile to engage with all residents. There is also the sound of laughter from the staff which I feel shows a happy and supportive team.
The care Mum received at the end of her life was above and beyond with one member of staff regularly coming in on her days off to be with us and my Mum.
The family are always welcomed and I enjoyed chatting to all of them whilst having a cup of tea.
I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.
18 October 2024
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
16 September 2024
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend
incredibly well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.
04 September 2024
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so
glad that my friend is in this residential home.
13 August 2024
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
08 August 2024
I visited my friend many times and each time was a very happy experience. I was always made to feel welcome, and nothing was too much trouble. The staff were very friendly, and I was always offered a cup of tea.
Penhill is a lovely care home.
24 July 2024
Penhill is an excellent care home. My mum goes there for respite care and is very comfortable there. The staff are absolutely amazing and take great care of the residents and those visiting.
The facilities are great and there are many daytime activities to get involved with as well as a
hairdresser and chiropodist.
The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed.
I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.
Latest Reviews for Penhill
02 February 2026
My Aunt has been a residence of Penhill Residential Home since 2025 and it has been a lovely experience so far. Good management, caring and amazing staffs, beautiful environment. It's a safe place to be and home away from home.
29 January 2026
My Aunt has been a resident of Penhill for about 7 years. During this time her care has been excellent. The staff are always caring and compassionate and the home is spotlessly clean and welcoming. I live over 100 miles away so cannot visit as often as I would like but it is reassuring to
know that my Aunt could not receive better care.
13 January 2026
My friend has been a resident for a few years. I visit as often as I can. My friend is very happy living at the home. The staff are so friendly, professional and caring the resident all seem to be able to relate with staff and management.
The home is very welcoming, clean and cosy warm.
When I
visit I usually stay and have lunch with my friend in the dining room. The menu is always varied and quite delicious. I would have no hesitation in recommending this home for a friend or family member.
13 January 2026
Penhill continues to be our extra family. The support, friendliness and kindness of all the staff is wonderful. The food served always looks good, she eats well and enjoys it. She is well looked after and her needs are met with kindness. It gives me peace of mind. Thank you to all the staff.
12 January 2026
Lovely friendly caring home. Dad recently in hospital and staff went to all lengths to accommodate his needs so that he could be discharged back home. Residents treated with kindness and respect. 100% recommend.
12 January 2026
On all my visits to Penhill, I experience helpful members of staff who know the residents' needs well and meet them effectively. The house is clean and tidy inside and out, creating a pleasing and welcoming environment for residents, visitors and employees. I have seen the residents being
entertained and cared for well and visitors are made to feel welcome.
06 January 2026
My mother-in-law was struggling at home after spending time in hospital after a fall. We knew that she couldn't return without support and was looking at getting in care, but a friend of mine recommended Penhill to me and said that it was like a home from home. Mum went in for a period of respite
and decided that she wanted to stay, she said the food was amazing, the residents and staff are like an extended family and mum with support has her independence back and I haven't seen her this happy in years. The management and staff cannot do enough and we look forward to going in to visit mum and meeting her new friends. I cannot recommend Penhill enough.
06 January 2026
I visit this care home on a two weekly basis to see my mum's friend who has been in this care home for several years now.
The home is always clean, warm and welcoming and the staff are ever so friendly and professional.
I tend to stay for lunch in the dinning room area with the residents and
staff. The food is always varied and no two days have ever been the same. It's an open kitchen so you can see the cooks in action which is good to see.
The home is well kept and my friend is very happy here. She has a circle of friends in the unit of which they like to play cards and board games.
The home is very close to local shops and there is a bus stop and train station within a few minutes walk.
Plenty of on street parking in a quiet area of Bristol but close enough to the motorways which I like, as I come in from Wales.
Well done to all the staff and home manager.
04 September 2025
Simply amazing - A caring, kind place for your loved ones. A happy home where individual needs are catered for. Residents, staff & food all fantastic. This place gives me peace of mind to know that my Dad is in safe hands and cared for superbly. 5 Stars.
04 September 2025
Staff are always pleasant, polite and helpful towards Mum, myself & family. Home is always clean, tidy and well kept. Home cooked meals are fantastic and Mum's dietary needs were always met. It's great that residents were always well kept and asked if they were okay or needed anything. I would
always recommend Penhill.
14 August 2025
My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily
activities at Penhill, and Penhill can sure deliver a party or celebration!
It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.
23 July 2025
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
27 June 2025
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite
small each resident gets attention and according to my cousin, the food was excellent.
09 April 2025
I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs who
will cook absolutely anything, my mum didn't eat meat, and the food was always varied and fresh.
There are daily activities and the staff go the extra mile to engage with all residents. There is also the sound of laughter from the staff which I feel shows a happy and supportive team.
The care Mum received at the end of her life was above and beyond with one member of staff regularly coming in on her days off to be with us and my Mum.
The family are always welcomed and I enjoyed chatting to all of them whilst having a cup of tea.
I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.
18 October 2024
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
16 September 2024
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend
incredibly well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.
04 September 2024
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so
glad that my friend is in this residential home.
13 August 2024
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
08 August 2024
I visited my friend many times and each time was a very happy experience. I was always made to feel welcome, and nothing was too much trouble. The staff were very friendly, and I was always offered a cup of tea.
Penhill is a lovely care home.
24 July 2024
Penhill is an excellent care home. My mum goes there for respite care and is very comfortable there. The staff are absolutely amazing and take great care of the residents and those visiting.
The facilities are great and there are many daytime activities to get involved with as well as a
hairdresser and chiropodist.
The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed.
I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.