Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.
Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.
Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they...
Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.
Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.
Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they endeavour to treat residents with love, respect and kindness.
Care is focused on the needs of the individual. Upholding dignity, independence and a sense of community is essential, so weekly forum meetings are held with residents to discuss the service.
Penhill is decorated to high standards throughout to help maintain a relaxing and comfortable atmosphere and has wheelchair access to all facilities. Residents benefit from en suite bathrooms, Wi-Fi, telephones and televisions in their fully furnished bedrooms, and have several communal spaces to unwind in around the grounds.
A large, cosy lounge sits at the heart of the home which includes an open log fire.
The dining room has an open kitchen where high quality, nutritious meals and freshly baked cakes are prepared.
The conservatory is a favourite spot for many to enjoy the beautifully presented gardens. The lawns and terrace are well maintained and easily accessible for all.
There are plenty of stimulating activities to get involved with and a lively entertainment programme to look forward to.
Penhill makes the transition from independent living to residential care seamless whilst maintaining independence. Staff treat residents like family, which extends to the individualised service they provide. Through dedication and a clear ethos, Penhill has achieved an excellent reputation over the last 20 years.
Rates effective from 1 April 2026. All rooms are fully furnished and include, personal care delivered by our trained team, cleaning, laundry, all meals and our activities programme.
The price(s) shown are provided by the care home. Contact Penhill for full pricing details and T&Cs.
Contact Penhill to confirm what's included and get a personalised quote:
Penhill has a Review Score of 10 (9.966) out of 10, based on 19 reviews in the last 2 years.
Over all time Penhill has 75 reviews.
my mother was here 20 years ago and it was very good then, when my circumstances changed and I needed to come into residential care this was the only place to come. I think its family owned and small so it feels homely.
my mother was here 20 years ago and it was very good then, when my circumstances changed and I needed to come into residential care this was the only place to come. I think its family owned and small so it feels homely.
Thank you so much, we are proud to remain a small, family-run home,...
It means a great deal to us that your family trusted us to care for your mother many years ago, and that when the time came for you to choose residential care for yourself, you felt that Penhill was the right place to call home.Your kind words and continued confidence are greatly appreciated by all of our team. Thank you once again for your support and for being part of the Penhill family.
All the carers are very kind + helpful. Nothing is too much trouble for them. They are always willing to help in any way needed
All the carers are very kind + helpful. Nothing is too much trouble for them. They are always willing to help in any way needed
We are thrilled to hear your kind words about our care team. Providing attentive, compassionate support is at the heart of everything we do, so knowing that nothing is ever too much trouble means the world to everyone at...
Thank you so much for taking the time to share such a wonderful review.We are truly grateful to have you as part of our care home family, and we will be sure to pass your lovely feedback on to all of the staff!
I cannot recommend Penhill enough, the Managers and staff and incredibly friendly and nothing is to much trouble for the residents. During my Mums stay she was treated with dignity and respect and interacted with all the other residents and staff. Additional benefits included entertainment days...
I cannot recommend Penhill enough, the Managers and staff and incredibly friendly and nothing is to much trouble for the residents. During my Mums stay she was treated with dignity and respect and interacted with all the other residents and staff. Additional benefits included entertainment days and outside companies being brought in for Easter fayre day.
We are so pleased to hear that your Mum enjoyed her time at Penhill throughout her stay, and that she enjoyed spending time with both residents and staff. It is wonderful to know that our...
Thank you for taking the time to leave such a lovely review and for your kind recommendation of Penhill.Your kind words mean so much to the whole team, and you and your family are always very welcome at Penhill.
Mum has just spent 2 weeks respite at Penhill, it really felt like home from home. Her room and all communal areas were spotlessly clean. The staff were all amazing, so kind and caring while looking over Mum's physical and mental needs. It was so nice after visiting Mum to leave knowing she was...
Mum has just spent 2 weeks respite at Penhill, it really felt like home from home. Her room and all communal areas were spotlessly clean. The staff were all amazing, so kind and caring while looking over Mum's physical and mental needs. It was so nice after visiting Mum to leave knowing she was safe and well cared for. Thank you to all the staff at Penhill for helping us through a tough 2 weeks.
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your mum's respite stay at Penhill felt like a home-from-home experience. Our team take great pride in keeping the environment clean, welcoming and comfortable, so your kind words about her room...
Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your mum's respite stay at Penhill felt like a home-from-home experience. Our team take great pride in keeping the environment clean, welcoming and comfortable, so your kind words about her room and our communal areas mean a great deal to us.
We're especially pleased to know that our staff made such a positive impact. Providing compassionate, attentive care-both physically and emotionally-is at the heart of what we do, and it's wonderful to hear that you felt confident leaving your mum in our care during a difficult couple of weeks.
Your appreciation will be shared with the whole team, and we are truly grateful for your trust in us. Please don't hesitate to reach out if we can support you or your mum again in the future.
My Aunt has been a residence of Penhill Residential Home since 2025 and it has been a lovely experience so far. Good management, caring and amazing staffs, beautiful environment. It's a safe place to be and home away from home.
My Aunt has been a residence of Penhill Residential Home since 2025 and it has been a lovely experience so far. Good management, caring and amazing staffs, beautiful environment. It's a safe place to be and home away from home.
Thank you so much for taking the time to share this lovely review. We're delighted to hear that your aunt has had such a positive experience at Penhill Residential Home. Our team works very hard to create a safe, caring, and welcoming environment, so your kind words about our staff, management, and...
Thank you so much for taking the time to share this lovely review. We're delighted to hear that your aunt has had such a positive experience at Penhill Residential Home. Our team works very hard to create a safe, caring, and welcoming environment, so your kind words about our staff, management, and surroundings truly mean a lot to us. Thank you for your trust and support - it's a pleasure to care for your aunt and be her home away from home.
My Aunt has been a resident of Penhill for about 7 years. During this time her care has been excellent. The staff are always caring and compassionate and the home is spotlessly clean and welcoming. I live over 100 miles away so cannot visit as often as I would like but it is reassuring to...
My Aunt has been a resident of Penhill for about 7 years. During this time her care has been excellent. The staff are always caring and compassionate and the home is spotlessly clean and welcoming. I live over 100 miles away so cannot visit as often as I would like but it is reassuring to know that my Aunt could not receive better care.
Your comments about the compassion of our staff and the clean, welcoming environment are very much...
Thank you very much for taking the time to leave such a kind and thoughtful review. We are truly grateful for your lovely words and for the trust you have placed in Penhill over the past seven years.Thank you again for your kind feedback - it really does mean a great deal to us all here at Penhill.
When I...
When I visit I usually stay and have lunch with my friend in the dining room. The menu is always varied and quite delicious. I would have no hesitation in recommending this home for a friend or family member.
Thank you so much for taking the time to leave such a wonderful review. We are truly delighted to hear that your friend is happy living with us and that you feel so welcomed whenever you visit.
Your kind words about our staff mean a great deal to us we take great pride in being friendly,...
Thank you so much for taking the time to leave such a wonderful review. We are truly delighted to hear that your friend is happy living with us and that you feel so welcomed whenever you visit.
Your kind words about our staff mean a great deal to us we take great pride in being friendly, professional, and caring, and its lovely to know this is reflected in your experience. Were also pleased that you enjoy the atmosphere of the home and our dining experience; sharing meals together is such an important part of community life here.
Thank you again for your recommendation and continued support. It really does mean the world to our whole team.
Penhill continues to be our extra family. The support, friendliness and kindness of all the staff is wonderful. The food served always looks good, she eats well and enjoys it. She is well looked after and her needs are met with kindness. It gives me peace of mind. Thank you to all the staff.
Penhill continues to be our extra family. The support, friendliness and kindness of all the staff is wonderful. The food served always looks good, she eats well and enjoys it. She is well looked after and her needs are met with kindness. It gives me peace of mind. Thank you to all the staff.
Thank you so much for taking the time to leave such a kind and thoughtful review. It truly means the world to us to hear that Penhill feels like an extension of your family that is exactly what we strive to be.
We are so pleased to know that she is happy, well cared for, and enjoying her meals,...
Thank you so much for taking the time to leave such a kind and thoughtful review. It truly means the world to us to hear that Penhill feels like an extension of your family that is exactly what we strive to be.
We are so pleased to know that she is happy, well cared for, and enjoying her meals, and that you feel reassured and at peace knowing her needs are met with kindness and compassion. Your words are incredibly encouraging for our whole team and a wonderful reminder of why we do what we do.
Thank you for your trust and support. We are very grateful to be part of your familys journey.
Lovely friendly caring home. Dad recently in hospital and staff went to all lengths to accommodate his needs so that he could be discharged back home. Residents treated with kindness and respect. 100% recommend.
Lovely friendly caring home. Dad recently in hospital and staff went to all lengths to accommodate his needs so that he could be discharged back home. Residents treated with kindness and respect. 100% recommend.
Thank you so much for taking the time to leave such a kind review. Were delighted to hear that your dad was able to return home smoothly after his hospital stay and that our team could support his needs during that time. Treating our residents with kindness, dignity and respect is at the heart of...
Thank you so much for taking the time to leave such a kind review. Were delighted to hear that your dad was able to return home smoothly after his hospital stay and that our team could support his needs during that time. Treating our residents with kindness, dignity and respect is at the heart of everything we do, so your feedback really means a great deal to all of us. Thank you again for your recommendation and trust in our home.
On all my visits to Penhill, I experience helpful members of staff who know the residents' needs well and meet them effectively. The house is clean and tidy inside and out, creating a pleasing and welcoming environment for residents, visitors and employees. I have seen the residents being...
On all my visits to Penhill, I experience helpful members of staff who know the residents' needs well and meet them effectively. The house is clean and tidy inside and out, creating a pleasing and welcoming environment for residents, visitors and employees. I have seen the residents being entertained and cared for well and visitors are made to feel welcome.
Maintaining a clean, welcoming environment and...
Thank you very much for taking the time to leave such a kind and thoughtful review. Were delighted to hear that your visits to Penhill have been positive and that our staffs knowledge, care and attentiveness to residents needs has stood out to you.Maintaining a clean, welcoming environment and ensuring residents feel well cared for and engaged is extremely important to us, so your feedback is greatly appreciated and will be shared with the whole team. Thank you again for your support and for making our visitors feel as welcome as our residents.
My mother-in-law was struggling at home after spending time in hospital after a fall. We knew that she couldn't return without support and was looking at getting in care, but a friend of mine recommended Penhill to me and said that it was like a home from home. Mum went in for a period of respite...
My mother-in-law was struggling at home after spending time in hospital after a fall. We knew that she couldn't return without support and was looking at getting in care, but a friend of mine recommended Penhill to me and said that it was like a home from home. Mum went in for a period of respite and decided that she wanted to stay, she said the food was amazing, the residents and staff are like an extended family and mum with support has her independence back and I haven't seen her this happy in years. The management and staff cannot do enough and we look forward to going in to visit mum and meeting her new friends. I cannot recommend Penhill enough.
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear how happy your mother-in-law is at Penhill and that she feels so settled and supported. It means a great deal to know that she has regained her independence and that you see our home as a place where...
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear how happy your mother-in-law is at Penhill and that she feels so settled and supported. It means a great deal to know that she has regained her independence and that you see our home as a place where residents and staff feel like extended family. Your kind words about the food, our team, and the atmosphere truly mean a lot to us. We really appreciate your recommendation and always look forward to welcoming you when you come to visit.
I tend to stay for lunch in the dinning room area with the residents and...
Well done to all the staff and home manager.
Thank you so much for taking the time to leave such a thoughtful and detailed review. We are delighted to hear how happy your mums friend is with us and that you consistently find the home clean, welcoming and friendly.
Its wonderful to know that you enjoy spending time with the residents,...
Thank you so much for taking the time to leave such a thoughtful and detailed review. We are delighted to hear how happy your mums friend is with us and that you consistently find the home clean, welcoming and friendly.
Its wonderful to know that you enjoy spending time with the residents, sharing lunch, and seeing the activities and friendships that have developed within the home. Your kind comments about our food, staff, and overall environment will be greatly appreciated by the whole team, including our cooks and manager.
Reviews like yours are incredibly helpful to individuals and families who are considering residential care, and we truly value you sharing your experience. Thank you again for your support and for your lovely feedback.
Simply amazing - A caring, kind place for your loved ones. A happy home where individual needs are catered for. Residents, staff & food all fantastic. This place gives me peace of mind to know that my Dad is in safe hands and cared for superbly. 5 Stars.
Simply amazing - A caring, kind place for your loved ones. A happy home where individual needs are catered for. Residents, staff & food all fantastic. This place gives me peace of mind to know that my Dad is in safe hands and cared for superbly. 5 Stars.
Thank you so much for your kind words and for taking the time to leave us this wonderful review. Were delighted to hear that your mum, yourself, and your family have felt so well supported by our team. It means a lot to us that youve noticed the care we take in keeping the home welcoming, meals...
Thank you so much for your kind words and for taking the time to leave us this wonderful review. Were delighted to hear that your mum, yourself, and your family have felt so well supported by our team. It means a lot to us that youve noticed the care we take in keeping the home welcoming, meals nutritious and enjoyable, and residents needs at the heart of what we do. Your recommendation of Penhill is truly appreciated, and we will make sure to share your feedback with all of our staff it will mean the world to them.
Staff are always pleasant, polite and helpful towards Mum, myself & family. Home is always clean, tidy and well kept. Home cooked meals are fantastic and Mum's dietary needs were always met. It's great that residents were always well kept and asked if they were okay or needed anything. I would...
Staff are always pleasant, polite and helpful towards Mum, myself & family. Home is always clean, tidy and well kept. Home cooked meals are fantastic and Mum's dietary needs were always met. It's great that residents were always well kept and asked if they were okay or needed anything. I would always recommend Penhill.
Thank you so much for your kind words and for sharing such a wonderful review. We are truly touched to hear that you feel at peace knowing your dad is well cared for with us. Creating a safe, happy, and supportive home where every residents individual's needs are met is at the heart of what we do,...
Thank you so much for your kind words and for sharing such a wonderful review. We are truly touched to hear that you feel at peace knowing your dad is well cared for with us. Creating a safe, happy, and supportive home where every residents individual's needs are met is at the heart of what we do, and it means the world to know that this is reflected in your experience. We will be sure to share your lovely feedback with our team - it will make their day!
My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily...
It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.
Thank you so much Jan, for your kind words about Penhill and for sharing your experience. It means so much to us to know that your mum was happy, surrounded by care, and part of the love and warmth we strive to give every day. She will always be remembered here with great fondness, and we feel...
Thank you so much Jan, for your kind words about Penhill and for sharing your experience. It means so much to us to know that your mum was happy, surrounded by care, and part of the love and warmth we strive to give every day. She will always be remembered here with great fondness, and we feel honoured to have been part of her life.We're so glad she enjoyed the activities, celebrations, and the little moments that made her time here special - she truly was a treasured member of our Penhill family.When you're next back in the UK visiting family, please do come and see us. You will always be welcome, and it would be such a joy to say hello in person again.
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!
Thank you so much for your kind words. It means the world to us to know that your dad felt so comfortable and happy here-feeling at home is exactly what we hope for every resident. Our team works hard to provide not just care, but genuine warmth and companionship, so it's wonderful to hear that it...
Thank you so much for your kind words. It means the world to us to know that your dad felt so comfortable and happy here-feeling at home is exactly what we hope for every resident. Our team works hard to provide not just care, but genuine warmth and companionship, so it's wonderful to hear that it made a difference. We're honoured to have your dad with us and look forward to continuing to supporting him.
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite...
I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite small each resident gets attention and according to my cousin, the food was excellent.
Thank you so much for your kind and thoughtful words. We're truly touched to hear how much your cousin enjoyed her time at Penhill, and it means a great deal to know that our welcoming atmosphere, activities, and personal touches made a positive difference.We take great pride in creating a homely...
Thank you so much for your kind and thoughtful words. We're truly touched to hear how much your cousin enjoyed her time at Penhill, and it means a great deal to know that our welcoming atmosphere, activities, and personal touches made a positive difference.We take great pride in creating a homely environment where each resident feels seen, heard, and cared for-and it's heartening to know this came through in your cousin's experience. We're especially glad she enjoyed the food and the garden, and that our team were there to listen and support whenever needed.
I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs...
I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.
Thank you so much for taking the time to leave such a heartfelt and generous five-star review of Penhill.It means the world to us that you entrusted us with the care of your dear mum, especially during such a significant move. We know how daunting it can be to find the right home, and we're deeply...
Thank you so much for taking the time to leave such a heartfelt and generous five-star review of Penhill.It means the world to us that you entrusted us with the care of your dear mum, especially during such a significant move. We know how daunting it can be to find the right home, and we're deeply touched to hear that Penhill felt like the perfect place for her-and for you, as part of our extended family.Your kind words about our team, the food, the activities, and the atmosphere of laughter and care mean everything. We are incredibly proud of the warm, family-run environment we've created, and your comments reflect exactly what we strive for every day.We were honoured to care for your mum and be there for you both, especially during her final days. That a member of our team came in on their day off says so much about the bonds formed here-and your acknowledgement of that truly moved us.
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.
Thank you so much for your kind words and glowing recommendation. It's wonderful to know that our efforts have made a positive impact on your experience. Your feedback means the world to us, and we are so pleased to hear that your friend felt supported and well cared for during their time with us.
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend...
We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend incredibly well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.
Thank you so much for taking the time to leave a review, it means a great deal to us that your friend has found a caring and comfortable home with us, and that you feel confident in the level of care and respect she receives. Our staff takes immense pride in going that extra mile to make sure our...
Thank you so much for taking the time to leave a review, it means a great deal to us that your friend has found a caring and comfortable home with us, and that you feel confident in the level of care and respect she receives. Our staff takes immense pride in going that extra mile to make sure our residents feel valued and supported, and it's wonderful to hear that this has been your experience. We're especially glad that you feel welcomed whenever you visit, our goal is to make both residents and their loved ones feel at home here.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for...
With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.
Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.
In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.
Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.
I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.
Older Person Care, Dementia, Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.
There are 17 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penhill to verify any information. View our terms and conditions. Penhill has an Enhanced Service -what an Enhanced Service includes.