These prices are only a guideline, please contact Penhill to find out the exact price for your requirements.
Visitors are welcome at Penhill Residential Home and are encouraged to maintain regular contact with their loved ones. To ensure the comfort and wellbeing of all residents, visitors are kindly asked to respect the home's protected mealtimes, during which visits should be avoided unless by prior arrangement.
When spending time in communal areas, visitors are reminded to be considerate of other residents, maintaining appropriate noise levels and respecting personal space. Visits may be subject to specific guidelines at certain times, and it is recommended that visitors check ahead for any updates
There is a courtyard for residents families to drive right up to the home to collect their loved ones. There is ample parking just outside Penhill for around 10-15 cars in a closed off road.
Penhill has a Review Score of 9.9 (9.878) out of 10, based on 21 reviews in the last 2 years.
Over all time Penhill has 65 reviews.
5.0 out of 5
Thank you so much for your kind words and for taking the time to leave us this wonderful review. Were delighted to hear that your mum, yourself, and your family have felt so well supported by our team. It means a lot to us that youve noticed the care we take in keeping the home welcoming, meals nutritious and enjoyable, and residents needs at the heart of what we do. Your recommendation of Penhill is truly appreciated, and we will make sure to share your feedback with all of our staff it will mean the world to them.
5.0 out of 5
Thank you so much for your kind words and for sharing such a wonderful review. We are truly touched to hear that you feel at peace knowing your dad is well cared for with us. Creating a safe, happy, and supportive home where every residents individual's needs are met is at the heart of what we do, and it means the world to know that this is reflected in your experience. We will be sure to share your lovely feedback with our team - it will make their day!
5.0 out of 5
Thank you so much Jan, for your kind words about Penhill and for sharing your experience. It means so much to us to know that your mum was happy, surrounded by care, and part of the love and warmth we strive to give every day. She will always be remembered here with great fondness, and we feel honoured to have been part of her life.We're so glad she enjoyed the activities, celebrations, and the little moments that made her time here special - she truly was a treasured member of our Penhill family.When you're next back in the UK visiting family, please do come and see us. You will always be welcome, and it would be such a joy to say hello in person again.
5.0 out of 5
Thank you so much for your kind words. It means the world to us to know that your dad felt so comfortable and happy here-feeling at home is exactly what we hope for every resident. Our team works hard to provide not just care, but genuine warmth and companionship, so it's wonderful to hear that it made a difference. We're honoured to have your dad with us and look forward to continuing to supporting him.
5.0 out of 5
Thank you so much for your kind and thoughtful words. We're truly touched to hear how much your cousin enjoyed her time at Penhill, and it means a great deal to know that our welcoming atmosphere, activities, and personal touches made a positive difference.We take great pride in creating a homely environment where each resident feels seen, heard, and cared for-and it's heartening to know this came through in your cousin's experience. We're especially glad she enjoyed the food and the garden, and that our team were there to listen and support whenever needed.
5.0 out of 5
Thank you so much for taking the time to leave such a heartfelt and generous five-star review of Penhill.It means the world to us that you entrusted us with the care of your dear mum, especially during such a significant move. We know how daunting it can be to find the right home, and we're deeply touched to hear that Penhill felt like the perfect place for her-and for you, as part of our extended family.Your kind words about our team, the food, the activities, and the atmosphere of laughter and care mean everything. We are incredibly proud of the warm, family-run environment we've created, and your comments reflect exactly what we strive for every day.We were honoured to care for your mum and be there for you both, especially during her final days. That a member of our team came in on their day off says so much about the bonds formed here-and your acknowledgement of that truly moved us.
5.0 out of 5
Thank you so much for your kind words and glowing recommendation. It's wonderful to know that our efforts have made a positive impact on your experience. Your feedback means the world to us, and we are so pleased to hear that your friend felt supported and well cared for during their time with us.
5.0 out of 5
Thank you so much for taking the time to leave a review, it means a great deal to us that your friend has found a caring and comfortable home with us, and that you feel confident in the level of care and respect she receives. Our staff takes immense pride in going that extra mile to make sure our residents feel valued and supported, and it's wonderful to hear that this has been your experience. We're especially glad that you feel welcomed whenever you visit, our goal is to make both residents and their loved ones feel at home here.
5.0 out of 5
Thank you so much for sharing your positive experience with us. We are truly grateful for your kind words and are delighted to hear that your friend is receiving the care and respect they deserve. I will make sure to pass along your compliments to the entire team, especially regarding the excellent food and approachable care. Your satisfaction and peace of mind mean the world to us, and we're so glad to have your friend as part of our family at Penhill.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and facilities. It's wonderful to know that your mum is doing well and that you're happy with the care she's receiving. We are proud of our staff and the environment we strive to create, so your feedback about the cleanliness, food, and gardens means a lot to us. Please don't hesitate to reach out if there's anything more we can do for your mum. We're here to help in any way we can!
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experiences with us. We're delighted to hear that each of your visits to Penhill has been a happy and welcoming one. We take great pride in ensuring that everyone feels at home and cared for, and it's wonderful to know that our efforts have made a positive impression on you. Thank you again for your kind review. We look forward to welcoming you back to Penhill Care Home in the future.
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your positive experience with Penhill. We are thrilled to hear that your mum feels comfortable and well cared for during her respite stays with us. Our staff truly strives to create a warm and homely environment for all our residents and visitors. We are delighted to inform you that we currently have a room available for your mum's next stay. We would be more than happy to discuss the details and make the necessary arrangements to ensure she continues to enjoy her time with us. Please feel free to contact us at your earliest convenience so we can reserve the room for her and address any other questions or needs you may have.
5.0 out of 5
Thank you so much for taking the time to share your thoughts about Dad's experience at Penhill. We are incredibly grateful for your kind words and support. It means the world to us to hear that Dad enjoys the company and appreciates the care and respect he receives from our team. Knowing that we can provide a positive environment and comfort to him, especially since you live far away, is truly heartwarming. Your feedback is greatly appreciated and will be shared with our staff. It will certainly put a smile on their faces and reinforce the importance of their dedication and hard work. Thank you again for your wonderful review.
5.0 out of 5
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that it was a memorable and joyful occasion for your family.
It's wonderful to know that your experience at Penhill felt like a genuine family gathering. We strive to create a welcoming environment for all our residents, and we're thrilled to hear that their efforts made a positive impact on both your aunt and your father.
We're grateful for the opportunity to be a comforting home for your loved ones, and we look forward to continuing to serve them with the utmost compassion and dedication.
5.0 out of 5
Thank you so much, Sheila, for taking the time to leave a review. We are deeply honoured to have been a part of your aunt's journey, especially as she celebrated such a remarkable milestone with us.
I am so happy that you and your family felt warmly embraced during her 100th birthday celebration. Creating moments of love and togetherness is at the core of what we do, and we're grateful to have shared that special occasion with you all.
Your aunt holds a special place in our hearts, and we're committed to continuing to provide her with the highest standard of care and support. Please know that our doors are always open, and we look forward to creating many more cherished moments together.
5.0 out of 5
Thank you so much, Jenny, for sharing your experience of your aunt's 100th birthday celebration at Penhill. It warms our hearts to read such glowing praise about the staff and the atmosphere we strive to create. We're thrilled to hear that you found Penhill to be welcoming and inclusive. Seeing our residents happy and engaged brings us immense joy and your kind words about their well-being mean the world to us. Maintaining a clean and home-like environment is a priority and we're grateful for your acknowledgment of our efforts. Your words truly encourage and inspire us to continue providing exceptional care and creating memorable moments for all who come here. Thank you for entrusting us with such a special celebration and we look forward to welcoming you back again soon!
5.0 out of 5
Thank you so much for taking the time to leave such a lovely review regarding your experience at Penhill.
We are deeply touched by your kind words and we strive to create a nurturing environment where residents feel not just cared for, but cherished and embraced as part of our extended family.
We are very grateful for the privilege of being part of your aunt's journey and for the opportunity to create more memorable moments together.
4.0 out of 5
Thank you for taking the time to share your experience at Penhill. We appreciate your feedback and are delighted to hear that your overall stay was positive.
The small oversights in your care are duly noted, and I apologise for any inconvenience this may have caused. We continuously strive to improve our services, and your input helps us identify areas for enhancement. If you have specific concerns or suggestions, We would be grateful if you could provide more details so that we can address them more effectively.
We are particularly pleased to hear that the standard of cleanliness met your expectations. Maintaining a high level of cleanliness and hygiene is paramount to creating a safe and comfortable living environment for our residents.
Once again, thank you for sharing your experience at Penhill. We value your feedback and look forward to continuously improving our services to provide an even better experience for our residents.
5.0 out of 5
Thank you so much for taking the time to leave a review for Penhill and for your kind words. We greatly appreciate your support and the trust you placed with us. Your feedback is invaluable to us.
We understand that we may not have received the highest score in your review, and we want you to know that we take all feedback seriously. We are constantly striving to improve and provide the best possible experience for our residents. If there are specific areas where you feel we can enhance our service, please don't hesitate to share more details. Your feedback will help us make necessary improvements and continue to raise the bar.
5.0 out of 5
Thank you for taking the time to leave such a lovely review. We want to extend our heartfelt condolences on the loss of your beloved auntie. We are truly grateful that you took the time to share your experience and thoughts about Penhill Residential Home.
It brings us comfort to know that your auntie felt like a part of the Penhill family during her time with us, and we are glad to hear that we were able to achieve this for her.
We greatly appreciate your recognition of the dedication and diligence shown by our staff and management over the years. Caring for your loved ones is a responsibility we take very seriously, and it is heart-warming to hear that your auntie received the level of care and attention she deserved.
The Review Score of 9.9 (9.878) out of 10 for Penhill is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.
Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.
In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.
Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.
I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.
With over 15 years of dedicated experience in the health and social care sector, I am proud to serve as the Care Manager at Penhill Residential Home. My career has been built on a deep commitment to delivering compassionate, person-centred care and ensuring that every resident feels valued, respected, and supported.
In my current role, I work closely with the Registered Manager, supporting the operational leadership of the home and helping to maintain the highest standards of care and compliance. I lead a skilled and dedicated team, offering mentorship, training, and day-to-day guidance to ensure a positive and nurturing environment for both residents and staff. My responsibilities include overseeing daily operations, managing care plans and reviews, ensuring compliance with CQC regulations, and supporting recruitment, staff development, and rota planning.
Having progressed through various frontline and leadership roles, I bring a strong understanding of the challenges and rewards of care work.
Whether I’m supporting a new team member, resolving a resident’s concern, or stepping in to cover a shift at short notice, my approach is always hands-on, adaptable, and rooted in empathy. I take great pride in fostering a warm, inclusive, and professional care environment where staff feel empowered and residents feel truly at home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penhill to verify any information. View our terms and conditions. Penhill has an Enhanced Service - more info.
