Penhill

81 Station Road, Shirehampton, Bristol BS11 9TY
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9.9 63 Reviews
  • Penhill, Bristol
Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.

Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.

Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they endeavour to treat residents with love, respect and kindness.

Care is focused on the needs of the individual. Upholding dignity, independence and a sense of community is essential, so weekly forum meetings are held with residents to discuss the service.

Penhill is decorated to high standards throughout to help maintain a relaxing and comfortable atmosphere and has wheelchair access to all facilities. Residents benefit from en suite bathrooms, Wi-Fi, telephones and televisions in their fully furnished bedrooms, and have several communal spaces to unwind in around the grounds.

A large, cosy lounge sits at the heart of the home which includes an open log fire.

The dining room has an open kitchen where high quality, nutritious meals and freshly baked cakes are prepared.

The conservatory is a favourite spot for many to enjoy the beautifully presented gardens. The lawns and terrace are well maintained and easily accessible for all.

There are plenty of stimulating activities to get involved with and a lively entertainment programme to look forward to.

Penhill makes the transition from independent living to residential care seamless whilst maintaining independence. Staff treat residents like family, which extends to the individualised service they provide. Through dedication and a clear ethos, Penhill has achieved an excellent reputation over the last 20 years.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £970 – £1487

These prices are only a guideline, please contact Penhill to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Penhill Residential Home Ltd

Person in charge

  • Nathan Corfield (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Admission will be based on individual assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Penhill Residential Home and are encouraged to maintain regular contact with their loved ones. To ensure the comfort and wellbeing of all residents, visitors are kindly asked to respect the home's protected mealtimes, during which visits should be avoided unless by prior arrangement.


    When spending time in communal areas, visitors are reminded to be considerate of other residents, maintaining appropriate noise levels and respecting personal space. Visits may be subject to specific guidelines at certain times, and it is recommended that visitors check ahead for any updates

Parking

  • There is a courtyard for residents families to drive right up to the home to collect their loved ones. There is ample parking just outside Penhill for around 10-15 cars in a closed off road.

Penhill Reviews (63)

Total of 63, showing 1-20
9.9

Penhill has a Review Score of 9.9 (9.864) out of 10, based on 19 reviews in the last 2 years. Over all time Penhill has 63 reviews.

Overall Experience

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Date Published

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Review from Jan J (Daughter of Resident) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last 4 year sof her life at Penhill. I live in NZ and would come over every year and more or less move in for a month. I observed nothing but compassion, kindness and love from all staff at Penhill to all the residents. Mum was very happy, she really enjoyed all the daily activities
at Penhill, and Penhill can sure deliver a party or celebration!
It has been so reassuring that mum was so happy here for the last few years of her life and was embraced by the Penhill family...it is more than a home- it is community and loving embrace.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much Jan, for your kind words about Penhill and for sharing your experience. It means so much to us to know that your mum was happy, surrounded by care, and part of the love and warmth we strive to give every day. She will always be remembered here with great fondness, and we feel honoured to have been part of her life.We're so glad she enjoyed the activities, celebrations, and the little moments that made her time here special - she truly was a treasured member of our Penhill family.When you're next back in the UK visiting family, please do come and see us. You will always be welcome, and it would be such a joy to say hello in person again.

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Review from Beverley W (Daughter of Resident) published on 23 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, kind, caring, thoughtful staff. Warm and welcoming. Worried about my dad but after first week was enjoying his stay. So good, my dad did not want to return home, so he didn't!

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words. It means the world to us to know that your dad felt so comfortable and happy here-feeling at home is exactly what we hope for every resident. Our team works hard to provide not just care, but genuine warmth and companionship, so it's wonderful to hear that it made a difference. We're honoured to have your dad with us and look forward to continuing to supporting him.

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Review from M C (Cousin of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Penhill always, welcoming with activities, books, garden and always a willing ear from the staff if any concerns were raised. My cousin was very happy here and when she had to leave to go to a nursing home for mobility issues I realised how good Penhill really had been. Because it's quite small
each resident gets attention and according to my cousin, the food was excellent.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind and thoughtful words. We're truly touched to hear how much your cousin enjoyed her time at Penhill, and it means a great deal to know that our welcoming atmosphere, activities, and personal touches made a positive difference.We take great pride in creating a homely environment where each resident feels seen, heard, and cared for-and it's heartening to know this came through in your cousin's experience. We're especially glad she enjoyed the food and the garden, and that our team were there to listen and support whenever needed.

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Review from Ruth W (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to move my 92 year old mother a long way from her home to be nearer me and was very worried I wouldn't find anywhere suitable. However I found Penhill and knew almost immediately on viewing that it would be perfect. It is a family run home and all staff are fabulous. There are two chefs who
will cook absolutely anything, my mum didn't eat meat, and the food was always varied and fresh.
There are daily activities and the staff go the extra mile to engage with all residents. There is also the sound of laughter from the staff which I feel shows a happy and supportive team.
The care Mum received at the end of her life was above and beyond with one member of staff regularly coming in on her days off to be with us and my Mum.
The family are always welcomed and I enjoyed chatting to all of them whilst having a cup of tea.
I would not hesitate to recommend Penhill to anyone looking for care for an older person or for themselves. It is a happy, safe, supported residential home.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave such a heartfelt and generous five-star review of Penhill.It means the world to us that you entrusted us with the care of your dear mum, especially during such a significant move. We know how daunting it can be to find the right home, and we're deeply touched to hear that Penhill felt like the perfect place for her-and for you, as part of our extended family.Your kind words about our team, the food, the activities, and the atmosphere of laughter and care mean everything. We are incredibly proud of the warm, family-run environment we've created, and your comments reflect exactly what we strive for every day.We were honoured to care for your mum and be there for you both, especially during her final days. That a member of our team came in on their day off says so much about the bonds formed here-and your acknowledgement of that truly moved us.

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Review from L P (Friend of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Polite, friendly, and helpful staff throughout, amazing service, and couldn't ask for more. The staff show a high level of compassion and skill and I would strongly recommend them to anyone that is looking for a good care home for their loved ones.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words and glowing recommendation. It's wonderful to know that our efforts have made a positive impact on your experience. Your feedback means the world to us, and we are so pleased to hear that your friend felt supported and well cared for during their time with us.

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Review from R M (Friend of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended Penhill from a local GP friend, who said she would want to come here if she were ever in need of care. It is a small, caring and clean residential home, with kind staff who always offer me a cup of tea on arrival, to have with my friend. They have looked after my friend incredibly
well and despite her needs increasing over the past two years, have gone the extra mile to accommodate her needs and make her feel like a real priority to them. Penhill has such a wonderful family feel to it, we knew almost immediately it was the right move for her, which was a huge relief, having moved someone who had lived in her own home until she was over 90. I feel totally confident they will look after her with the care and respect she deserves.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave a review, it means a great deal to us that your friend has found a caring and comfortable home with us, and that you feel confident in the level of care and respect she receives. Our staff takes immense pride in going that extra mile to make sure our residents feel valued and supported, and it's wonderful to hear that this has been your experience. We're especially glad that you feel welcomed whenever you visit, our goal is to make both residents and their loved ones feel at home here.

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Review from Cilla W (Friend of Resident) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so
glad that my friend is in this residential home.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for sharing your positive experience with us. We are truly grateful for your kind words and are delighted to hear that your friend is receiving the care and respect they deserve. I will make sure to pass along your compliments to the entire team, especially regarding the excellent food and approachable care. Your satisfaction and peace of mind mean the world to us, and we're so glad to have your friend as part of our family at Penhill.

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Review from A M (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and facilities. It's wonderful to know that your mum is doing well and that you're happy with the care she's receiving. We are proud of our staff and the environment we strive to create, so your feedback about the cleanliness, food, and gardens means a lot to us. Please don't hesitate to reach out if there's anything more we can do for your mum. We're here to help in any way we can!

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Review from A M (Friend of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend many times and each time was a very happy experience. I was always made to feel welcome, and nothing was too much trouble. The staff were very friendly, and I was always offered a cup of tea.
Penhill is a lovely care home.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words and for taking the time to share your experiences with us. We're delighted to hear that each of your visits to Penhill has been a happy and welcoming one. We take great pride in ensuring that everyone feels at home and cared for, and it's wonderful to know that our efforts have made a positive impression on you. Thank you again for your kind review. We look forward to welcoming you back to Penhill Care Home in the future.

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Review from Linda T (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Penhill is an excellent care home. My mum goes there for respite care and is very comfortable there. The staff are absolutely amazing and take great care of the residents and those visiting.
The facilities are great and there are many daytime activities to get involved with as well as a hairdresser
and chiropodist.
The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed.
I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words and for taking the time to share your positive experience with Penhill. We are thrilled to hear that your mum feels comfortable and well cared for during her respite stays with us. Our staff truly strives to create a warm and homely environment for all our residents and visitors. We are delighted to inform you that we currently have a room available for your mum's next stay. We would be more than happy to discuss the details and make the necessary arrangements to ensure she continues to enjoy her time with us. Please feel free to contact us at your earliest convenience so we can reserve the room for her and address any other questions or needs you may have.

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Review from M S (Daughter of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Penhill just over a year now. The staff are a great team always ready with a laugh. Dad enjoys the company and appreciates their care and respect. We live a long way off and can't visit every day so it's a great comfort to know that he is happy.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to share your thoughts about Dad's experience at Penhill. We are incredibly grateful for your kind words and support. It means the world to us to hear that Dad enjoys the company and appreciates the care and respect he receives from our team. Knowing that we can provide a positive environment and comfort to him, especially since you live far away, is truly heartwarming. Your feedback is greatly appreciated and will be shared with our staff. It will certainly put a smile on their faces and reinforce the importance of their dedication and hard work. Thank you again for your wonderful review.

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Review from A C (Niece of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way home,
my father said he was so comforted that his sister was in such a warm and caring "real home".

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to share such a lovely review. We are delighted to hear that it was a memorable and joyful occasion for your family.
It's wonderful to know that your experience at Penhill felt like a genuine family gathering. We strive to create a welcoming environment for all our residents, and we're thrilled to hear that their efforts made a positive impact on both your aunt and your father.
We're grateful for the opportunity to be a comforting home for your loved ones, and we look forward to continuing to serve them with the utmost compassion and dedication.

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Review from Sheila D (Niece of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has called Penhill home for nearly five years and recently celebrated her 100th birthday. Family and friends were warmly welcomed when we joined staff and fellow residents for her party. The staff have cared for my aunt through some very sad times with sympathy and compassion. I cannot praise
the manager and his team, and they truly are a team, enough. Thier care cannot be bettered.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much, Sheila, for taking the time to leave a review. We are deeply honoured to have been a part of your aunt's journey, especially as she celebrated such a remarkable milestone with us.
I am so happy that you and your family felt warmly embraced during her 100th birthday celebration. Creating moments of love and togetherness is at the core of what we do, and we're grateful to have shared that special occasion with you all.
Your aunt holds a special place in our hearts, and we're committed to continuing to provide her with the highest standard of care and support. Please know that our doors are always open, and we look forward to creating many more cherished moments together.

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Review from Jenny F (Niece of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents are
happy, interacting with each other, staff and visitors. All residents - showing character and animation in their faces and beautifully cared for. Such an amazing place. Everywhere is clean and tidy with a 'real home' atmosphere. A credit to them all.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much, Jenny, for sharing your experience of your aunt's 100th birthday celebration at Penhill. It warms our hearts to read such glowing praise about the staff and the atmosphere we strive to create. We're thrilled to hear that you found Penhill to be welcoming and inclusive. Seeing our residents happy and engaged brings us immense joy and your kind words about their well-being mean the world to us. Maintaining a clean and home-like environment is a priority and we're grateful for your acknowledgment of our efforts. Your words truly encourage and inspire us to continue providing exceptional care and creating memorable moments for all who come here. Thank you for entrusting us with such a special celebration and we look forward to welcoming you back again soon!

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Review from Penny A (Niece of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave such a lovely review regarding your experience at Penhill.
We are deeply touched by your kind words and we strive to create a nurturing environment where residents feel not just cared for, but cherished and embraced as part of our extended family.
We are very grateful for the privilege of being part of your aunt's journey and for the opportunity to create more memorable moments together.

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Review from Margaret L (Respite Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and
helpful. I arrived in an apprehensive state but settled down into the routine. My room overlooked the garden, it was large and beautifully furnished. The standard of cleanliness was excellent. Well done Penhill!

Reply from Nathan Corfield, Manager at Penhill

Thank you for taking the time to share your experience at Penhill. We appreciate your feedback and are delighted to hear that your overall stay was positive.
The small oversights in your care are duly noted, and I apologise for any inconvenience this may have caused. We continuously strive to improve our services, and your input helps us identify areas for enhancement. If you have specific concerns or suggestions, We would be grateful if you could provide more details so that we can address them more effectively.
We are particularly pleased to hear that the standard of cleanliness met your expectations. Maintaining a high level of cleanliness and hygiene is paramount to creating a safe and comfortable living environment for our residents.
Once again, thank you for sharing your experience at Penhill. We value your feedback and look forward to continuously improving our services to provide an even better experience for our residents.

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Review from J C (Sister of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave a review for Penhill and for your kind words. We greatly appreciate your support and the trust you placed with us. Your feedback is invaluable to us.
We understand that we may not have received the highest score in your review, and we want you to know that we take all feedback seriously. We are constantly striving to improve and provide the best possible experience for our residents. If there are specific areas where you feel we can enhance our service, please don't hesitate to share more details. Your feedback will help us make necessary improvements and continue to raise the bar.

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Review from Paul H (Nephew of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie recently passed away after being a resident of the care home since 2005.
I would like to thank the staff and management over the years who have looked after my auntie with due diligence around care and dealing with her personal requirements and making her feel like one of the Penhill family.
The
care home was always very proactive in updating me about how she was and any medical issues while once a Lasting Power of Attorney was put in place the ease of receiving invoices and making payment were all made very easy by the care home admin team.
I can thoroughly recommend Penhill residential care home to anyone needing care home specialists looking after family loved ones.

Reply from Nathan Corfield, Manager at Penhill

Thank you for taking the time to leave such a lovely review. We want to extend our heartfelt condolences on the loss of your beloved auntie. We are truly grateful that you took the time to share your experience and thoughts about Penhill Residential Home.
It brings us comfort to know that your auntie felt like a part of the Penhill family during her time with us, and we are glad to hear that we were able to achieve this for her.
We greatly appreciate your recognition of the dedication and diligence shown by our staff and management over the years. Caring for your loved ones is a responsibility we take very seriously, and it is heart-warming to hear that your auntie received the level of care and attention she deserved.

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Review from C L (Daughter of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Penhill is a very welcoming, caring home. Many of the staff, and the manager in particular went out of their way to make sure Mum's needs were met (Mum couldn't praise the manager enough). Visitors to Mum were always welcome, and I was often offered cups of tea and was able to approach staff to discuss
concerns.
Mum and the family would be very happy for her to return to Penhill in the future if the need arises.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave such a positive review. I'm so pleased that Mum enjoyed the rest and recuperation whilst here with us and I wish her all the best now that she has returned home. Please pop in with Mum anytime you are passing, you'll always be welcome.

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Review from C R (Daughter of Resident) published on 3 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.

Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave a review.
We consider our residents and their families as an extended family, and your appreciation reinforces our belief that we are on the right path in providing the best possible care.
Once again, thank you for taking the time to share your experience with us. It means the world to all of us here. Should you ever need anything, please don't hesitate to reach out to us.

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Current Review Score: 9.9 (9.864)

Overview of Review Score

The Review Score of 9.9 (9.864) out of 10 for Penhill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.864 for Penhill is calculated as follows: ( (192 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 221 Ratings = 4.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Penhill is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

Meet the Team (2)

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Nate Corfield

Job Title: Home Manager

Joined: 2021

With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.


Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.


In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.


Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.


I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.

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Julie Rogers

Job Title: Care Manager

Joined: 2021

With over 15 years of dedicated experience in the health and social care sector, I am proud to serve as the Care Manager at Penhill Residential Home. My career has been built on a deep commitment to delivering compassionate, person-centred care and ensuring that every resident feels valued, respected, and supported.


In my current role, I work closely with the Registered Manager, supporting the operational leadership of the home and helping to maintain the highest standards of care and compliance. I lead a skilled and dedicated team, offering mentorship, training, and day-to-day guidance to ensure a positive and nurturing environment for both residents and staff. My responsibilities include overseeing daily operations, managing care plans and reviews, ensuring compliance with CQC regulations, and supporting recruitment, staff development, and rota planning.


Having progressed through various frontline and leadership roles, I bring a strong understanding of the challenges and rewards of care work.


Whether I’m supporting a new team member, resolving a resident’s concern, or stepping in to cover a shift at short notice, my approach is always hands-on, adaptable, and rooted in empathy. I take great pride in fostering a warm, inclusive, and professional care environment where staff feel empowered and residents feel truly at home.

Frequently Asked Questions about Penhill

What types of Care is Penhill registered for?

Older Person Care, Dementia & Learning Disability / Autism are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Penhill have?

There are 17 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Penhill?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Penhill to the centre of Bristol?

4.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penhill to verify any information. View our terms and conditions. Penhill has an Enhanced Service - more info.