Penhill

81 Station Road, Shirehampton, Bristol BS11 9TY
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9.9 73 Reviews
  • Penhill, Bristol
Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.

Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.

Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they endeavour to treat residents with love, respect and kindness.

Care is focused on the needs of the individual. Upholding dignity, independence and a sense of community is essential, so weekly forum meetings are held with residents to discuss the service.

Penhill is decorated to high standards throughout to help maintain a relaxing and comfortable atmosphere and has wheelchair access to all facilities. Residents benefit from en suite bathrooms, Wi-Fi, telephones and televisions in their fully furnished bedrooms, and have several communal spaces to unwind in around the grounds.

A large, cosy lounge sits at the heart of the home which includes an open log fire.

The dining room has an open kitchen where high quality, nutritious meals and freshly baked cakes are prepared.

The conservatory is a favourite spot for many to enjoy the beautifully presented gardens. The lawns and terrace are well maintained and easily accessible for all.

There are plenty of stimulating activities to get involved with and a lively entertainment programme to look forward to.

Penhill makes the transition from independent living to residential care seamless whilst maintaining independence. Staff treat residents like family, which extends to the individualised service they provide. Through dedication and a clear ethos, Penhill has achieved an excellent reputation over the last 20 years.
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Care Provided by Penhill

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £990 – £1565

Rates effective from 1 April 2026. All rooms are fully furnished and include, personal care delivered by our trained team, cleaning, laundry, all meals and our activities programme.

The price(s) shown are provided by the care home. Contact Penhill for full pricing details and T&Cs.

Contact Penhill to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Penhill to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Penhill Residential Home Ltd
  • Privately Owned

Person in Charge

  • Nathan Corfield (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are always warmly welcomed at Penhill, and the team encourage regular contact with loved ones and friends. Whether it’s a brief catch-up, joining in activities and parties, or sharing a meal, they do everything possible to make each visit comfortable and enjoyable. A local railway station and bus stop are just a few minutes’ walk away, making Penhill easily accessible for visitors.

Parking

  • For convenience, a courtyard allows families to drive right up to the home to collect residents for outings, and there is ample parking outside.

Penhill Reviews (73)

9.9

Penhill has a Review Score of 9.9 (9.939) out of 10, based on 22 reviews in the last 2 years.
Over all time Penhill has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Penhill
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Total of 73, showing 41-60
Review from Lynda G (Daughter of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Small and personal residence that truly feels like a home from home with residents and staff one big happy, loving family.
I looked at 15 placements in my search for the perfect home for my lovely mum and when I visited Penhill I knew I'd found the right place. Every member of the team was friendly,
welcoming and so genuinely kind and caring. The property itself is small enough to feel like an actual home. Cosy, comfy and well maintained with a lovely lounge, conservatory, dining area, gardens and bedrooms can be personalised as much as you want. The residents are encouraged to keep their independence but offered assistance, their choices are respected and they're treated with dignity.
Meals are freshly cooked and look delicious, tea trolley rounds with a choice of drinks and biscuits are regularly offered and the residents often joke that they're constantly eating.
As a family member, I have always been made really welcome whatever time I turn up to visit and can stay as long as I wish. Mum's happy and content.
Reply from Nathan Corfield, Manager at PenhillThank you so much for your kind words, I'm so happy that you found somewhere suitable for your mum and as you know, she has settled in very well and has made some great new friends. I would also like to take this opportunity to thank you for the activities that you do with Mum and her friends and for joining us at our many evening events, it's very much appreciated. I will pass on your kind comments to the staff, many thanks from us all here at Penhill.
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Review from M M (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I saw the staff support a service user to walk to the dining room. This service user is not usually able to mobilise. On this occasion, she walked a couple of steps, the staff supported her to walk all of the way by encouraging her. One staff member followed closely with the wheelchair that they were
going to use to transfer her. It would have been very easy and less time-consuming to pop her on the wheelchair. The way they supported her was a great example of person-centred support and lovely to see.
Reply from Nathan Corfield, Manager at PenhillLet me take this opportunity to thank you for such a lovely review. I am so pleased that you are happy with the care that is provided here at Penhill. Person-centred care is paramount to us as it can make our residents feel more comfortable and confident with the care that they are receiving. I will ensure that this is passed on to the care team.
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Review from K B (Nephew of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my aunt at Penhill a few days ago during their Jubilee celebrations. Everyone was having an amazing time. My aunt absolutely loves it there - I could never have imagined she would be so content after she had to leave her own home. The manager and staff are all amazing - nothing is too much
trouble. A proper home-from-home experience... I would recommend it to anyone.
Reply from Nathan Corfield, Manager at PenhillMany thanks for leaving a review. I'm so pleased that you enjoyed the day here at Penhill with your aunt and family and you're more than welcome to attend our future events. I'm so pleased that your aunt has settled in so well and she has become very friendly with the other residents and loves the activities.
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Review from C B (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Penhill for just over a year. It was a difficult adjustment for him, leaving the family home of 58 years. He has settled in well thanks to the caring staff and manager. I have always been welcomed on my visits and kept informed of any health issues with dad. The food is cooked on-site,
which always smells so nice when I am there. I would have no hesitation in recommending Penhill to anyone.
Reply from Nathan Corfield, Manager at PenhillThank you so much for the lovely review Carol, it is a pleasure having dad at Penhill, he brings a smile to our faces on a daily basis. Thank you for entrusting us with his care and playing an integral part in the care that dad receives. You're more than welcome to join Dad for a nice home-cooked meal, anytime.
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Review from S W (Niece of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went to Penhill for an extended period of respite care. She found it difficult to settle but the staff were always understanding, friendly and professional. They were very helpful and supportive towards me.
Reply from Nathan Corfield, Manager at PenhillMany thanks for taking the time to leave a review for Penhill, it's very much appreciated. I am pleased that we were able to support you and your aunt.
Please let me take this opportunity to assure you that we will continue to offer very best service in the future to excel in our efforts to satisfy everyone in every way possible.
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Review from T B (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Penhill for about 6 weeks now and the care he has received during this time has been amazing. Nothing is ever too much trouble for all the lovely staff. My dad is putting on weight (which was needed) with all the lovely homecooked food. Penhill has a lovely feeling of family and warmth
when you visit. My dad has settled in so well and it's a pleasure to visit knowing he is happy and enjoying the company of both the residents and the carers.
Reply from Nathan Corfield, Manager at PenhillThank you so much for the lovely review, it is a pleasure having Dad at Penhill, he's a joy to have with us and brings a smile to all our faces on a daily basis. I'm pleased that dad has settled in so well and it has given you peace of mind that he is well cared for. Dad even knows all the staff individually by their name, and has made friends with two other gentlemen and together they put the world to rights each lunchtime over a glass of red!
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Review from Lin D (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went to Penhill for two weeks respite, the standard of care and friendliness of the staff was faultless. Nothing was too much trouble and I was always made to feel welcome when I visited. The standard of the food and my mother's room was excellent. If Mum needs to be somewhere permanently
I would go straight back to Penhill.
Reply from Nathan Corfield, Manager at PenhillMany thanks, Lin for taking the time to publish a review. It was a pleasure to welcome your mum to Penhill. She has such a bubbly personality and everyone enjoyed her company here. On behalf of myself and all the amazing staff and residents at Penhill, Thank you for choosing us.
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Review from Colin P (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in the area all my life, so when my late father needed a residential home, I had no hesitation in choosing Penhill. As I had heard such good things about it, I was not disappointed, as they were marvellous to him. Nothing was too much trouble for the staff and all were so welcoming. I would
be the first to recommend Penhill to anyone looking for a good and caring care home.
Reply from Kath O'Dwyer, Manager at PenhillHaving your family as part of the Penhill family is a richness beyond words. Your support and dedication to the home are quite humbling, an inspiration to us all. Your acts of kindness never faltering. Thanks for your kind words. Stay safe.
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Review from J D (Granddaughter of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother moved to Penhill early this year, it was an extremely anxious time for us as a family trying to look after an elderly relative in the midst of Covid. We were put at ease by the kindness and compassion of the manager, she was always happy to reassure us. We were concerned about grandma’s
welfare at home, well we couldn’t have made a better choice, grandma is thriving, she has a whole new social life, a circle of friends, she tells us she is extremely well cared for, she loves the food. Activities are fun and quiz life has tested her somewhat. She loves to knit and natter and is making squares for charity. Her love of flowers is embraced in the beautifully kept grounds, she is looking forward to apples from the fruit tree. All her worries are gone, we see her smiling again. The visiting pod is safe and well looked after and we have loved closer contact visits recently too. Grandma says her room is lovely and her pictures hang on the wall and make it feel like home.
Reply from Kath O'Dwyer, Manager at PenhillThe most beautiful review in such difficult times. We understand the impact of Covid and the effect this has had on families, Residents and staff at Penhill, but are really so very pleased to welcome our new residents to our loving home. We are looking forward to brighter times and welcoming families into our family and sharing all the fabulous things your lovely grandma enjoys about Penhill. We look forward to getting to know you all better and enjoying sharing special times with your family. Kindest regards
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Review from S E (Sister-in-law of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, our experience of placing a member of our family into residential care has been extremely good in what could have been very difficult circumstances. From day one he has been made to feel at home and all of his requests have been met with positive responses. Our experience when dealing with
all of the staff has been good, they are always polite and most importantly of all cheerful.
Reply from Kath O'Dwyer, Manager at PenhillIt is nothing short of a pleasure having your family member at Penhill as part of the Penhill family. We absolutely embrace the fabulous sense of humour that comes with caring for your loved one and how much we enjoy the amazing relationship that you have as a family and a support network. We are so glad that we have your trust and that Penhill is considered Home, we are glad it is. Thank You for your lovely and honest review.
Kindest regards.
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Review from A J (Resident) assisted by family/friend published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having realised I could not stay in my own home on my own, I moved into Penhill for a months trial, which has been very successful, and I have decided to make it my forever home. The staff are very nice, helpful and kind. My room is very good as I am on the ground floor. Penhill also has beautiful gardens.
I would recommend this care home.
Reply from Kath O'Dwyer, Manager at Penhillit is with absolute pleasure that we get to welcome you to the Penhill family. We already enjoy sharing stories of your interesting life, your beautiful family and the travelling you have done. A lifetime of stories to share, I'm glad that you love the beautiful room and the views over the garden, Penhill really is a pretty house, a beautiful home, and I am really pleased that we now get to share it with you and your family too. Thank you for taking the time to write such a heartfelt review and for the recommendation.
Kindest regards.
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Review from Alison P (Daughter of Resident) published on 1 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first contact with Penhill was when the manager came out to meet mum and me prior to a week's respite care for mum. I instantly felt that this caring and capable woman knew what she was talking about and wasn't trying to "sell" the home. She really put my mind at rest and I felt very much at ease
going away for my own break. Penhill is the most amazing place. My mum went in for respite care of one week, originally. When I went to collect her she was in tears at leaving because she had enjoyed it so much. One week later, mum moved into Penhill permanently. The staff were amazing, without exception, and I was never made to feel a nuisance when I called or visited. Mum was welcomed with open arms and loved the care and attention she received. Mum was in Penhill for 16 months until she passed away. She received the very best care at all times and I absolutely recommend Penhill as the gold standard in residential care.
Reply from Kath O'Dwyer, Manager at PenhillIt was a pleasure from the 1st time of meeting your beautiful mum to have her in our care, and you as part of the extended Penhill family. She made us smile with her wit and dry sense of humour, her heart filled with kindness and compassion and wisdom that we all loved. She will remain forever in our hearts, as will you all. God bless.
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Review from Liz L (Great-Niece of Resident) published on 7 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Great Aunt moved to Penhill in 2015 at the age of 98. It is not just a care home, it is a family. Every resident has their needs met individually and are looked after with so much care and love.
Recently my Great Aunt ended up needing to go to the hospital. Although they informed us she would not
be able to return home, the leadership staff at Penhill went above and beyond what they needed to do to ensure she returned to home for her final days.
Since returning with an end of life care plan the staff are doing things above and beyond their normal day to day routine. My Great Aunt, now 103, is happy and receiving the best treatment of love, laughter and the familiar faces of the staff.
During these past few months of lockdown, Penhill has kept all families updated on their situation and to date have been Covid free for the whole 6 months. An absolute credit to the staff.
If you are looking for a care home I highly recommend Penhill. Thank you to all the staff there for their hard work.
Reply from Kath O'Dwyer, Manager at PenhillHey Liz, it is only ever a pleasure to care for your beautiful aunt who continues to astound us on a daily basis, a lifetime of stories, a smile on her face and always words of wisdom. She is very much loved and being able to bring her home for the last journey of her life is as much as our pleasure as it is her wishes. We are truly humbled to be able to spend time with the great lady that she is and over 100 years of stories. You are all very loved by your aunt, and we will continue to do our absolute best to keep that smile on her face. Thank you for your kind and humbling words. It means so very much to us all. Kindest regards.
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Review from Dorothy J (Daughter of Resident) published on 17 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum died peacefully at Penhill, the place she called home, in July 2020. She moved there in June 2018, initially for a period of rehabilitation but, after a short time, made the decision to make it her permanent home. During the two years she lived there she was treated with love, compassion, respect,
friendship, care, humour, warmth and encouragement by all at Penhill. I cannot thank them enough for all they gave to her and the love, care and support they have shown to us, her family, especially during her last weeks. What a blessing that we found Penhill.
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Review from M W (Son of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care from all the team at Penhill while my father spent his final year before passing away peacefully in October 2019. My father felt completely at home with staff and fellow residents which made us feel content and happy that he was being so well looked after.
Reply from Kath O'Dwyer, Manager at PenhillIt was such an absolute pleasure to share the time we had with your beautiful dad, he was such a warm-hearted and loving character with a beaming smile and a great sense of humour. he leaves us with the fondest memories of our time with him. Absolutely precious. Kindest regards, Kath.
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Review from C M (Granddaughter of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Penhill residential care home has been excellent since my relative moved in in the summer. All staff are very supportive and caring. They always have time to answer questions. The food is excellent and the home is always clean. The laundry service is great and very prompt. My relative loves sitting
in the conservatory looking at the beautiful garden and pond.
Reply from Kath O'Dwyer, Manager at PenhillThank you so much for your beautiful heartfelt review, it really is an absolute pleasure to care for such a kind and generous resident. We are so glad to have such an extremely loved pillar of this local community sharing every day with us. Kind regards, Kath.
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Review from L S (Daughter-in-law of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Until the age of 95, my mother-in-law had been living independently. During the last year, the family started to notice changes in her mood and she was losing weight. She had also begun showing signs of being nervous about being alone. Although we tried to help her the best we could, we realised the
time had come when she needed full-time care and support. She has now been in Penhill for the past 10 months, and we can't praise the manager and staff enough for their care and kindness. She has started to put on weight due to the good food and is happier now than she has been for a long time. As a family, we would highly recommend Penhill as a home from home.
Reply from Kath O'Dwyer, Manager at PenhillThank you so much for the lovely review Linda, it has certainly been a pleasure having mum at Penhill, she brings a smile to all our faces on a daily basis and fills the home with laughter and her amazing stories. Thank you all for trusting us to care for her, it really is a pleasure. Kind regards, Kath.
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Review from S F (Friend of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Penhill residential home is very friendly, helpful and welcoming. Resident said that they are comfortable, happy and feel that Penhill is homely. Penhill is a safe environment for residents to live in and is personal. The environment is very clean and residents have a nice garden, picnic area and activities
to occupy the residents.
Reply from Kath O'Dwyer, Manager at PenhillHi Sophia, thank you so much for your lovely comments, it is nice to hear the experiences of friends of our residents and welcome you to our lovely home. We certainly enjoy your company on visits. Thank you for such a lovely review. Wishing you a very happy new year. Kath.
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Review from Bob T (Son of Resident) published on 12 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole of our family have nothing but the highest praise for the staff, facilities and general running of the place my mother was pleased to call home. Be assured we really understand and agree with the options given.
Reply from Kath O'Dwyer, Manager at PenhillDear Bob and your lovely family. Thank you so much for your kind words. Your beautiful mum never failed to bring a smile to the faces of everyone she spent time with. It was a great pleasure and privilege to know such a gracious, kind and wise lady, a lifetime of stories, knowledge and fun, we shared it all. She was certainly one of life's characters, and she loved you all very much. Kindest regards Kath.
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Review from David T (Son-in-law of Resident) published on 6 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tonight Penhill hosted an early Guy Fawkes night for residents, family, friends and staff. The evening included amazing food, drink and a wonderful bonfire and firework display accompanied by suitable atmospheric music. Absolutely brilliant and the level of sophistication was totally unexpected in that
the professionalism seemed to me on a level with a New Year celebration conducted in London along the River Thames.


Penhill shows such love, care and attention to their residents and it was so wonderful to share this evening with not only my Mother-in-Law and other residents, but with the families and staff of Penhill.


Thank you.

Reply from Kathleen O'Dwyer, Manager at PenhillHi David, what a pleasure to read your review. I speak on behalf of everyone at Penhill when I say thank you for your support at our Bonfire Spectacular. I look forward to seeing any photo's that you took on your return. Kindest regards, Kath.
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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Penhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.939 for Penhill is calculated as follows: ( (247 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 262 Ratings = 4.939
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Penhill is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 28 Jun 2026

Penhill Residential Home currently has one room available, featuring an en-suite bathroom for added privacy and convenience, as well as Wi-Fi access in all rooms to keep residents connected. Nestled in the charming village of Shirehampton on the southern edge of Bristol, our family-run home offers a tranquil, homely environment where individuality and dignity are celebrated. With a commitment to unparalleled personal care, our dedicated staff provide a holistic approach to nurturing emotional well-being while promoting independence and choice. This is an ideal opportunity to join our caring community, where residents are treated with respect, kindness, and sensitivity.

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Awards / Recognitions (5)

Meet the Team (1)

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Nate Corfield

Job Title: Home Manager Joined: 2021

With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.


Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.


In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.


Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.


I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Penhill to verify any information. View our terms and conditions. Penhill has an Enhanced Service - more info.