Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.
Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.
Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they...
Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.
Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.
Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they endeavour to treat residents with love, respect and kindness.
Care is focused on the needs of the individual. Upholding dignity, independence and a sense of community is essential, so weekly forum meetings are held with residents to discuss the service.
Penhill is decorated to high standards throughout to help maintain a relaxing and comfortable atmosphere and has wheelchair access to all facilities. Residents benefit from en suite bathrooms, Wi-Fi, telephones and televisions in their fully furnished bedrooms, and have several communal spaces to unwind in around the grounds.
A large, cosy lounge sits at the heart of the home which includes an open log fire.
The dining room has an open kitchen where high quality, nutritious meals and freshly baked cakes are prepared.
The conservatory is a favourite spot for many to enjoy the beautifully presented gardens. The lawns and terrace are well maintained and easily accessible for all.
There are plenty of stimulating activities to get involved with and a lively entertainment programme to look forward to.
Penhill makes the transition from independent living to residential care seamless whilst maintaining independence. Staff treat residents like family, which extends to the individualised service they provide. Through dedication and a clear ethos, Penhill has achieved an excellent reputation over the last 20 years.
Contact Penhill to confirm what's included and get a personalised quote:
Rates effective from 1 April 2026. All rooms are fully furnished and include, personal care delivered by our trained team, cleaning, laundry, all meals and our activities programme.
The price(s) shown are provided by the care home. Contact Penhill for full pricing details and T&Cs.
Penhill has a Review Score of 9.9 (9.941) out of 10, based on 18 reviews in the last 2 years.
Over all time Penhill has 75 reviews.
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am...
My friend has been in Penhill for over two years now. The staff are consistently kind and respectful. My friend (93 years) is treated with dignity. The staff staff always try to do the very best for my friend, they are genuinely fond of her. The food is excellent. The staff are approachable. I am so glad that my friend is in this residential home.
Thank you so much for sharing your positive experience with us. We are truly grateful for your kind words and are delighted to hear that your friend is receiving the care and respect they deserve. I will make sure to pass along your compliments to the entire team, especially regarding the excellent...
Thank you so much for sharing your positive experience with us. We are truly grateful for your kind words and are delighted to hear that your friend is receiving the care and respect they deserve. I will make sure to pass along your compliments to the entire team, especially regarding the excellent food and approachable care. Your satisfaction and peace of mind mean the world to us, and we're so glad to have your friend as part of our family at Penhill.
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
The staff are always very helpful and kind. Home immaculately clean and excellent food. Also, lovely gardens. They are looking after my mum very well. She is looking better than she has done for some years.
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and facilities. It's wonderful to know that your mum is doing well and that you're happy with the care she's receiving. We are proud of our staff and the environment we strive to...
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team and facilities. It's wonderful to know that your mum is doing well and that you're happy with the care she's receiving. We are proud of our staff and the environment we strive to create, so your feedback about the cleanliness, food, and gardens means a lot to us. Please don't hesitate to reach out if there's anything more we can do for your mum. We're here to help in any way we can!
Penhill is a lovely care home.
Penhill is a lovely care home.
Thank you so much for your kind words and for taking the time to share your experiences with us. We're delighted to hear that each of your visits to Penhill has been a happy and welcoming one. We take great pride in ensuring that everyone feels at home and cared for, and it's wonderful to know that...
Thank you so much for your kind words and for taking the time to share your experiences with us. We're delighted to hear that each of your visits to Penhill has been a happy and welcoming one. We take great pride in ensuring that everyone feels at home and cared for, and it's wonderful to know that our efforts have made a positive impression on you. Thank you again for your kind review. We look forward to welcoming you back to Penhill Care Home in the future.
The facilities are great and there are many daytime activities to get involved with as well as a...
I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.
Thank you so much for your kind words and for taking the time to share your positive experience with Penhill. We are thrilled to hear that your mum feels comfortable and well cared for during her respite stays with us. Our staff truly strives to create a warm and homely environment for all our...
Thank you so much for your kind words and for taking the time to share your positive experience with Penhill. We are thrilled to hear that your mum feels comfortable and well cared for during her respite stays with us. Our staff truly strives to create a warm and homely environment for all our residents and visitors. We are delighted to inform you that we currently have a room available for your mum's next stay. We would be more than happy to discuss the details and make the necessary arrangements to ensure she continues to enjoy her time with us. Please feel free to contact us at your earliest convenience so we can reserve the room for her and address any other questions or needs you may have.
My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way...
My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way home, my father said he was so comforted that his sister was in such a warm and caring "real home".
It's wonderful to know that your experience at Penhill felt like a genuine family gathering. We strive to create a welcoming environment for...
Thank you so much for taking the time to share such a lovely review. We are delighted to hear that it was a memorable and joyful occasion for your family.We're grateful for the opportunity to be a comforting home for your loved ones, and we look forward to continuing to serve them with the utmost compassion and dedication.
I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents...
I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents are happy, interacting with each other, staff and visitors. All residents - showing character and animation in their faces and beautifully cared for. Such an amazing place. Everywhere is clean and tidy with a 'real home' atmosphere. A credit to them all.
Thank you so much, Jenny, for sharing your experience of your aunt's 100th birthday celebration at Penhill. It warms our hearts to read such glowing praise about the staff and the atmosphere we strive to create. We're thrilled to hear that you found Penhill to be welcoming and inclusive. Seeing our...
Thank you so much, Jenny, for sharing your experience of your aunt's 100th birthday celebration at Penhill. It warms our hearts to read such glowing praise about the staff and the atmosphere we strive to create. We're thrilled to hear that you found Penhill to be welcoming and inclusive. Seeing our residents happy and engaged brings us immense joy and your kind words about their well-being mean the world to us. Maintaining a clean and home-like environment is a priority and we're grateful for your acknowledgment of our efforts. Your words truly encourage and inspire us to continue providing exceptional care and creating memorable moments for all who come here. Thank you for entrusting us with such a special celebration and we look forward to welcoming you back again soon!
We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.
We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.
We...
Thank you so much for taking the time to leave such a lovely review regarding your experience at Penhill.We are very grateful for the privilege of being part of your aunt's journey and for the opportunity to create more memorable moments together.
I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and...
I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and helpful. I arrived in an apprehensive state but settled down into the routine. My room overlooked the garden, it was large and beautifully furnished. The standard of cleanliness was excellent. Well done Penhill!
The small oversights in your care are duly noted, and I apologise for any inconvenience this may have caused. We continuously strive to...
Thank you for taking the time to share your experience at Penhill. We appreciate your feedback and are delighted to hear that your overall stay was positive.Once again, thank you for sharing your experience at Penhill. We value your feedback and look forward to continuously improving our services to provide an even better experience for our residents.
We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.
We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.
We understand that we may not have received the highest score in your review, and we want you to know...
Thank you so much for taking the time to leave a review for Penhill and for your kind words. We greatly appreciate your support and the trust you placed with us. Your feedback is invaluable to us.We understand that we may not have received the highest score in your review, and we want you to know that we take all feedback seriously. We are constantly striving to improve and provide the best possible experience for our residents. If there are specific areas where you feel we can enhance our service, please don't hesitate to share more details. Your feedback will help us make necessary improvements and continue to raise the bar.
I would like to thank the staff and management over the years who have looked after my auntie with due diligence around care and dealing with her personal requirements and making her feel like one of the Penhill...
I can thoroughly recommend Penhill residential care home to anyone needing care home specialists looking after family loved ones.
It brings us comfort to know that your...
Thank you for taking the time to leave such a lovely review. We want to extend our heartfelt condolences on the loss of your beloved auntie. We are truly grateful that you took the time to share your experience and thoughts about Penhill Residential Home.We greatly appreciate your recognition of the dedication and diligence shown by our staff and management over the years. Caring for your loved ones is a responsibility we take very seriously, and it is heart-warming to hear that your auntie received the level of care and attention she deserved.
Penhill is a very welcoming, caring home. Many of the staff, and the manager in particular went out of their way to make sure Mum's needs were met (Mum couldn't praise the manager enough). Visitors to Mum were always welcome, and I was often offered cups of tea and was able to approach staff to...
Mum and the family would be very happy for her to return to Penhill in the future if the need arises.
Thank you so much for taking the time to leave such a positive review. I'm so pleased that Mum enjoyed the rest and recuperation whilst here with us and I wish her all the best now that she has returned home. Please pop in with Mum anytime you are passing, you'll always be welcome.
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.
Once again, thank you for taking the time to share your...
Thank you so much for taking the time to leave a review.Once again, thank you for taking the time to share your experience with us. It means the world to all of us here. Should you ever need anything, please don't hesitate to reach out to us.
Mum moved to Penhill a few days ago after a long time in hospital. The decision of moving Mum into a home wasn’t easy but Penhill is so welcoming and their home is your home. Everyone is so friendly and helpful. The manager went above and beyond to help us get Mum into Penhill and I am so grateful....
Mum moved to Penhill a few days ago after a long time in hospital. The decision of moving Mum into a home wasn’t easy but Penhill is so welcoming and their home is your home. Everyone is so friendly and helpful. The manager went above and beyond to help us get Mum into Penhill and I am so grateful. They even bought Mum a moving-in gift, which was so lovely. In the few days Mum has been there my mind has been put at rest as I know she is being well cared for. I can’t fault this home at all. I even said I would be happy to move here in years to come. Thank you so much everyone at Penhill.
Thank you so much Kelly for taking the time to leave such a wonderful review. I know that initially it was 'challenging' due to factors beyond our control, but we got there and it's lovely to see Mum settled and we are so pleased that you are happy with us all here at Penhill. I'll pass on your review to all the staff.
On a recent return visit, whilst in Bristol, I was given a wonderful...
On a recent return visit, whilst in Bristol, I was given a wonderful welcome and know I am still part of the Penhill family.
Many thanks for leaving such a positive review. You will always be welcome here whenever you are in the area. I will pass on your comments to the staff, as they would be most appreciative of your wonderful comments. Hope to see you soon when you're in the area.
I’m not usually lost for words, but I cannot express how happy I am with the manager and his staff at Penhill. I can’t always get in to see my aunt as I don’t live locally and I have to rely on my family to bring me in, but I love the warm welcome I’m always greeted with and the food always smells...
I can’t recommend Penhill enough and I’ve told the staff I’m putting my name down when I can’t manage at home.
Thank you so much for taking the time to leave such a wonderful review and I'm so pleased that you was able to join your aunt in an activity. I will pass on your comments to the staff as it does go a long way.
Mum was 94 and lived at Penhill for 4 and a half wonderful years before she died in December 2022 The staff always cared for Mum and me in her final days with great dedication and compassion which I will never forget, in fact, I still consider myself part of the Penhill family. I would have no...
Mum was 94 and lived at Penhill for 4 and a half wonderful years before she died in December 2022 The staff always cared for Mum and me in her final days with great dedication and compassion which I will never forget, in fact, I still consider myself part of the Penhill family. I would have no hesitation in recommending Penhill, staff and management to any who needs a loving caring home to live.
Thank you so much for the wonderful review, it means such a lot and you will always be part of the Penhill family, without question. Come in and see us next time you are in the area, you'll always be welcome here.
The staff have always risen to these challenges with grace and good humour (humour being...
We would have no hesitation in giving the home, management and staff our fullest recommendation to anyone looking for a care home for their loved one.
Thank you so much for leaving such a positive review. I will pass on your comments to all of the staff and it's a pleasure to have Dad at Penhill.
My nan stayed at Penhill for two weeks on respite. The staff were warm and welcoming, and nothing was too much trouble. She’s told me that if she needs to go anywhere again, Penhill is where she’ll like to go.
My nan stayed at Penhill for two weeks on respite. The staff were warm and welcoming, and nothing was too much trouble. She’s told me that if she needs to go anywhere again, Penhill is where she’ll like to go.
I can't tell you how sad we were to see your nan leave after her respite; she settled in very well and kept us all laughing from the time she joined us to the time she went back home. Please let her know she is welcome back anytime, and we hope to see you both at our Coronation Party in May.
Amazing home. The staff are all very caring and lovely. I have moved my great aunt into here for respite. She loves being there; she has told me everyone is lovely. She loves her new room, which is newly decorated. Nothing is too much trouble for the staff. The home is lovely, beautifully decorated...
Thank you all for your care.
Many thanks for taking the time to leave a review for Penhill. I'm so please that your aunt has settled in with us so well. She is such a character and keeps us all entertained with her stories and sense of humour. I will pass on your comments to the staff.
Everyone is really friendly, the staff are always around to make sure my nan and the rest of the residents are ok, the place is immaculate, and there is plenty to do to keep everyone entertained. They also have a lovely garden which will be really nice for...
10 out of 10 from me!
Thank you J M for taking the time to leave such a lovely review, hopefully, if the weather is nice in May, we will be able to hold our King's Coronation Party in the garden. Your family are more than welcome to join us, the more the merrier! I'll pass your comments on to the staff, it does go a long way and is very much appreciated.
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With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for...
With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.
Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.
In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.
Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.
I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.
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