






Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.
Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.
Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they...
Care Provided by Penhill
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Rates effective from 1 April 2026. All rooms are fully furnished and include, personal care delivered by our trained team, cleaning, laundry, all meals and our activities programme.
The price(s) shown are provided by the care home. Contact Penhill for full pricing details and T&Cs.
Contact Penhill to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Penhill Residential Home Ltd
- Private Owned
Person in charge
- Nathan Corfield (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (17)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (1)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are always warmly welcomed at Penhill, and the team encourage regular contact with loved ones and friends. Whether it’s a brief catch-up, joining in activities and parties, or sharing a meal, they do everything possible to make each visit comfortable and enjoyable. A local railway station and bus stop are just a few minutes’ walk away, making Penhill easily accessible for visitors.
Parking
- For convenience, a courtyard allows families to drive right up to the home to collect residents for outings, and there is ample parking outside.
Penhill Reviews (73)
Penhill has a Review Score of 9.9 (9.935) out of 10, based on 19 reviews in the last 2 years.
Over all time Penhill has 73 reviews.
Penhill is a lovely care home.
Thank you so much for your kind words and for taking the time to share your experiences with us. We're delighted to hear that each of your visits to Penhill has been a happy and welcoming one. We take great pride in ensuring that everyone feels at home and cared for, and it's wonderful to know that...
The facilities are great and there are many daytime activities to get involved with as well as a hairdresser and chiropodist.
The home is not like others I visited where it feels more like a hotel than a home. Rooms are very homely and residents are encouraged to bring along items to make them feel relaxed.
I couldn't recommend Penhill enough although I would prefer they had a room available for Mum when she next goes to stay.
Thank you so much for your kind words and for taking the time to share your positive experience with Penhill. We are thrilled to hear that your mum feels comfortable and well cared for during her respite stays with us. Our staff truly strives to create a warm and homely environment for all our...
My aunt lives in Penhil. On 11th February, it was her 100th birthday, and Penhill gave her a wonderful party. I brought my 102-year-old father to his sister's party. We were made to be so welcome. It was like a family party at home. All the staff were so friendly, engaging and caring. On the way home, my father said he was so comforted that his sister was in such a warm and caring "real home".
It's wonderful to know that your experience at Penhill felt like a genuine family gathering. We strive to create a welcoming environment for...
I attended my aunt's 100th birthday party. Whilst having visited the beautiful home before, it was overwhelming how wonderful the staff were. Party decorations and beautiful buffet supplied. All staff are attentive to everyone's needs, nothing too much trouble. A very inclusive home. All residents are happy, interacting with each other, staff and visitors. All residents - showing character and animation in their faces and beautifully cared for. Such an amazing place. Everywhere is clean and tidy with a 'real home' atmosphere. A credit to them all.
Thank you so much, Jenny, for sharing your experience of your aunt's 100th birthday celebration at Penhill. It warms our hearts to read such glowing praise about the staff and the atmosphere we strive to create. We're thrilled to hear that you found Penhill to be welcoming and inclusive. Seeing our...
We attended the 100th birthday party of our aunt, a resident at Penhill. All the staff at Penhill couldn't have been more caring, helpful, and friendly. The afternoon was amazing, the residents all joined in and it was clear that this is a very caring, compassionate and well-run home.
We are deeply touched by your kind words and we strive to create a nurturing environment where residents feel not just cared for, but cherished and embraced as part of our extended family.
We...
I went to Penhill for respite care, my first experience living in a residential home. I stayed for 4 weeks. It was good to get to know the carers. They were mostly very attentive although small things in my care were overlooked. The 'hands-on' manager and his assistants were extremely welcoming and helpful. I arrived in an apprehensive state but settled down into the routine. My room overlooked the garden, it was large and beautifully furnished. The standard of cleanliness was excellent. Well done Penhill!
The small oversights in your care are duly noted, and I apologise for any inconvenience this may have caused. We continuously strive to...
We are fortunate to have such a lovely home here, and would not hesitate to recommend it to anyone. It is friendly, not too big, has good facilities and was well maintained. My relative was well cared for and I would be happy to stay there if the need arose.
We understand that we may not have received the highest score in your review, and we want you to know...
I would like to thank the staff and management over the years who have looked after my auntie with due diligence around care and dealing with her personal requirements and making her feel like one of the Penhill family.
The care home was always very proactive in updating me about how she was and any medical issues while once a Lasting Power of Attorney was put in place the ease of receiving invoices and making payment were all made very easy by the care home admin team.
I can thoroughly recommend Penhill residential care home to anyone needing care home specialists looking after family loved ones.
It brings us comfort to know that your...
Mum and the family would be very happy for her to return to Penhill in the future if the need arises.
Thank you so much for taking the time to leave such a positive review. I'm so pleased that Mum enjoyed the rest and recuperation whilst here with us and I wish her all the best now that she has returned home. Please pop in with Mum anytime you are passing, you'll always be welcome.
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.
We consider our residents and their families as an extended family, and your appreciation reinforces our belief that we are on the right path in providing the best possible care.
Once again, thank you for taking the time to share your...
Mum moved to Penhill a few days ago after a long time in hospital. The decision of moving Mum into a home wasn’t easy but Penhill is so welcoming and their home is your home. Everyone is so friendly and helpful. The manager went above and beyond to help us get Mum into Penhill and I am so grateful. They even bought Mum a moving-in gift, which was so lovely. In the few days Mum has been there my mind has been put at rest as I know she is being well cared for. I can’t fault this home at all. I even said I would be happy to move here in years to come. Thank you so much everyone at Penhill.
Thank you so much Kelly for taking the time to leave such a wonderful review. I know that initially it was 'challenging' due to factors beyond our control, but we got there and it's lovely to see Mum settled and we are so pleased that you are happy with us all here at Penhill. I'll pass on your review to all the staff.
On a recent return visit, whilst in Bristol, I was given a wonderful welcome and know I am still part of the Penhill family.
Many thanks for leaving such a positive review. You will always be welcome here whenever you are in the area. I will pass on your comments to the staff, as they would be most appreciative of your wonderful comments. Hope to see you soon when you're in the area.
The home is like a real home-from-home experience, it’s spotlessly clean, all the staff know my name and they are always happy, positive and can’t do enough for my aunt.
My aunt loves crafting and there is always something going on, last time I visited I sat with my aunt and we made bracelets, which I will cherish.
I can’t recommend Penhill enough and I’ve told the staff I’m putting my name down when I can’t manage at home.
Thank you so much for taking the time to leave such a wonderful review and I'm so pleased that you was able to join your aunt in an activity. I will pass on your comments to the staff as it does go a long way.
Mum was 94 and lived at Penhill for 4 and a half wonderful years before she died in December 2022 The staff always cared for Mum and me in her final days with great dedication and compassion which I will never forget, in fact, I still consider myself part of the Penhill family. I would have no hesitation in recommending Penhill, staff and management to any who needs a loving caring home to live.
Thank you so much for the wonderful review, it means such a lot and you will always be part of the Penhill family, without question. Come in and see us next time you are in the area, you'll always be welcome here.
The staff have always risen to these challenges with grace and good humour (humour being very important to Dad) and always deal with him as an individual and not as a number.
In all honesty, if Dad had his current problems at the outset he probably would not have been accepted at Penhill, but once he became a resident the staff and management have made a number of adjustments to ensure that he can remain comfortably and safely in his home.
My brothers and I feel very fortunate that our initial, fairly extensive, research led us to find and choose Penhill and that they had a vacancy available for him.
We would have no hesitation in giving the home, management and staff our fullest recommendation to anyone looking for a care home for their loved one.
Thank you so much for leaving such a positive review. I will pass on your comments to all of the staff and it's a pleasure to have Dad at Penhill.
My nan stayed at Penhill for two weeks on respite. The staff were warm and welcoming, and nothing was too much trouble. She’s told me that if she needs to go anywhere again, Penhill is where she’ll like to go.
I can't tell you how sad we were to see your nan leave after her respite; she settled in very well and kept us all laughing from the time she joined us to the time she went back home. Please let her know she is welcome back anytime, and we hope to see you both at our Coronation Party in May.
Thank you all for your care.
Many thanks for taking the time to leave a review for Penhill. I'm so please that your aunt has settled in with us so well. She is such a character and keeps us all entertained with her stories and sense of humour. I will pass on your comments to the staff.
Everyone is really friendly, the staff are always around to make sure my nan and the rest of the residents are ok, the place is immaculate, and there is plenty to do to keep everyone entertained. They also have a lovely garden which will be really nice for the residents in the summer.
10 out of 10 from me!
Thank you J M for taking the time to leave such a lovely review, hopefully, if the weather is nice in May, we will be able to hold our King's Coronation Party in the garden. Your family are more than welcome to join us, the more the merrier! I'll pass your comments on to the staff, it does go a long way and is very much appreciated.
It’s never easy when the time comes to have to find a care home for our loved ones, especially one with so many recommendations and excellent reviews. We have not looked back since Mum has been at Penhill care home. The care and support for the residents are outstanding, nothing is ever too much trouble for the wonderful staff.
Their meals are freshly cooked every day and always look and smell delicious.
This beautiful house really is very homely, extended families are also made to feel very welcome to the Penhill family. I would very highly recommend it.
Thank you for taking the time to leave such a positive review. I will pass on your wonderful comments to all of the staff. I'm so pleased that we were able to support Mum and your immediate family through what must have been a very emotional time for you all. Mum has settled in really well and I'm...
It is an independent family-run business, which gives it that homely feeling and offers a wide range of regular activities for the residents.
The standard of care is second to none and nothing is ever too much trouble. The food is freshly cooked and smells amazing.
At a time of need, the care home manager was very understanding and was able to arrange a care assessment and bed for our mum at very short notice.
The carers have made Mum's sudden transition from living at home to being in a care home seamless and always have time for her. We often visit and observe Mum having a chat and a laugh with them.
I would have no hesitation in recommending this home to you and your loved ones.
Thank you so much Jason for taking the time to leave such a lovely review for us all at Penhill, it's very much appreciated by everyone and I have passed on your comments to all the staff. I'm so pleased that Penhill was able to support you when you reached out to us, and I am delighted that you...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Penhill.
There are no upcoming events for Penhill.
Accreditations
There are no accreditations posted yet for Penhill.
Meet the Team (1)

With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.
Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.
In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.
Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.
I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.
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