Penhill

81 Station Road, Shirehampton, Bristol BS11 9TY
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9.9 65 Reviews
  • Penhill, Bristol
Penhill is a multi-award-winning residential care home with an outstanding reputation based in the suburbs of Bristol, close to local amenities and excellent transport links.

Specialising in long-term care for up to 19 residents, the independent family-run home offers an authentic home-from-home experience through its spacious and welcoming environment.

Staff are recruited locally, fully trained and provide the highest quality care, 24 hours a day. With a warm and personable approach, they endeavour to treat residents with love, respect and kindness.

Care is focused on the needs of the individual. Upholding dignity, independence and a sense of community is essential, so weekly forum meetings are held with residents to discuss the service.

Penhill is decorated to high standards throughout to help maintain a relaxing and comfortable atmosphere and has wheelchair access to all facilities. Residents benefit from en suite bathrooms, Wi-Fi, telephones and televisions in their fully furnished bedrooms, and have several communal spaces to unwind in around the grounds.

A large, cosy lounge sits at the heart of the home which includes an open log fire.

The dining room has an open kitchen where high quality, nutritious meals and freshly baked cakes are prepared.

The conservatory is a favourite spot for many to enjoy the beautifully presented gardens. The lawns and terrace are well maintained and easily accessible for all.

There are plenty of stimulating activities to get involved with and a lively entertainment programme to look forward to.

Penhill makes the transition from independent living to residential care seamless whilst maintaining independence. Staff treat residents like family, which extends to the individualised service they provide. Through dedication and a clear ethos, Penhill has achieved an excellent reputation over the last 20 years.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 19 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £970 – £1487

These prices are only a guideline, please contact Penhill to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Penhill Residential Home Ltd

Person in charge

  • Nathan Corfield (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Admission will be based on individual assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (17)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Penhill Residential Home and are encouraged to maintain regular contact with their loved ones. To ensure the comfort and wellbeing of all residents, visitors are kindly asked to respect the home's protected mealtimes, during which visits should be avoided unless by prior arrangement.


    When spending time in communal areas, visitors are reminded to be considerate of other residents, maintaining appropriate noise levels and respecting personal space. Visits may be subject to specific guidelines at certain times, and it is recommended that visitors check ahead for any updates

Parking

  • There is a courtyard for residents families to drive right up to the home to collect their loved ones. There is ample parking just outside Penhill for around 10-15 cars in a closed off road.

Penhill Reviews (65)

9.9

Penhill has a Review Score of 9.9 (9.878) out of 10, based on 21 reviews in the last 2 years.
Over all time Penhill has 65 reviews.

Overall Experience
  • 63
  • 2
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Date Published
  • 65
  • 6
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  • 21
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Reviewer Connection to Penhill
  • 26
  • 9
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  • 5
  • 3
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  • 1
  • 1
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Total of 65, showing 21-40
Review from C L (Daughter of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Penhill is a very welcoming, caring home. Many of the staff, and the manager in particular went out of their way to make sure Mum's needs were met (Mum couldn't praise the manager enough). Visitors to Mum were always welcome, and I was often offered cups of tea and was able to approach staff to discuss
concerns.
Mum and the family would be very happy for her to return to Penhill in the future if the need arises.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave such a positive review. I'm so pleased that Mum enjoyed the rest and recuperation whilst here with us and I wish her all the best now that she has returned home. Please pop in with Mum anytime you are passing, you'll always be welcome.

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Review from C R (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always helpful and friendly and takes really good care of my mum she seems a happier person and very content since she entered the care home.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave a review.
We consider our residents and their families as an extended family, and your appreciation reinforces our belief that we are on the right path in providing the best possible care.
Once again, thank you for taking the time to share your experience with us. It means the world to all of us here. Should you ever need anything, please don't hesitate to reach out to us.

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Review from Kelly K (Daughter of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Penhill a few days ago after a long time in hospital. The decision of moving Mum into a home wasn’t easy but Penhill is so welcoming and their home is your home. Everyone is so friendly and helpful. The manager went above and beyond to help us get Mum into Penhill and I am so grateful.
They even bought Mum a moving-in gift, which was so lovely. In the few days Mum has been there my mind has been put at rest as I know she is being well cared for. I can’t fault this home at all. I even said I would be happy to move here in years to come. Thank you so much everyone at Penhill.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much Kelly for taking the time to leave such a wonderful review. I know that initially it was 'challenging' due to factors beyond our control, but we got there and it's lovely to see Mum settled and we are so pleased that you are happy with us all here at Penhill. I'll pass on your review to all the staff.

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Review from Sue J (Daughter of Resident) published on 14 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother died at Penhill in late December. The care she received was exceptional by loving supportive staff. Many of whom attended her funeral in February. They also helped provide refreshments and supported us as a family.
On a recent return visit, whilst in Bristol, I was given a wonderful welcome
and know I am still part of the Penhill family.
Reply from Nathan Corfield, Manager at Penhill

Many thanks for leaving such a positive review. You will always be welcome here whenever you are in the area. I will pass on your comments to the staff, as they would be most appreciative of your wonderful comments. Hope to see you soon when you're in the area.

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Review from Gladys O (Niece of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m not usually lost for words, but I cannot express how happy I am with the manager and his staff at Penhill. I can’t always get in to see my aunt as I don’t live locally and I have to rely on my family to bring me in, but I love the warm welcome I’m always greeted with and the food always smells amazing
and I’m told it tastes just as good. I have been invited to stay for lunch on many occasions and on my next visit I just may.
The home is like a real home-from-home experience, it’s spotlessly clean, all the staff know my name and they are always happy, positive and can’t do enough for my aunt.
My aunt loves crafting and there is always something going on, last time I visited I sat with my aunt and we made bracelets, which I will cherish.
I can’t recommend Penhill enough and I’ve told the staff I’m putting my name down when I can’t manage at home.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for taking the time to leave such a wonderful review and I'm so pleased that you was able to join your aunt in an activity. I will pass on your comments to the staff as it does go a long way.

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Review from David E (Son of Resident) published on 11 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was 94 and lived at Penhill for 4 and a half wonderful years before she died in December 2022 The staff always cared for Mum and me in her final days with great dedication and compassion which I will never forget, in fact, I still consider myself part of the Penhill family. I would have no hesitation
in recommending Penhill, staff and management to any who needs a loving caring home to live.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for the wonderful review, it means such a lot and you will always be part of the Penhill family, without question. Come in and see us next time you are in the area, you'll always be welcome here.

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Review from Malcolm D (Son of Resident) published on 13 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad is 90 years old. He has problems with his mobility and his cognitive abilities which have declined over recent years. He has therefore presented increased challenges to those who care for him at Penhill.
The staff have always risen to these challenges with grace and good humour (humour being very
important to Dad) and always deal with him as an individual and not as a number.
In all honesty, if Dad had his current problems at the outset he probably would not have been accepted at Penhill, but once he became a resident the staff and management have made a number of adjustments to ensure that he can remain comfortably and safely in his home.
My brothers and I feel very fortunate that our initial, fairly extensive, research led us to find and choose Penhill and that they had a vacancy available for him.
We would have no hesitation in giving the home, management and staff our fullest recommendation to anyone looking for a care home for their loved one.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for leaving such a positive review. I will pass on your comments to all of the staff and it's a pleasure to have Dad at Penhill.

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Review from H B (Granddaughter of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at Penhill for two weeks on respite. The staff were warm and welcoming, and nothing was too much trouble. She’s told me that if she needs to go anywhere again, Penhill is where she’ll like to go.
Reply from Nathan Corfield, Manager at Penhill

I can't tell you how sad we were to see your nan leave after her respite; she settled in very well and kept us all laughing from the time she joined us to the time she went back home. Please let her know she is welcome back anytime, and we hope to see you both at our Coronation Party in May.

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Review from Colette P (Relative of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home. The staff are all very caring and lovely. I have moved my great aunt into here for respite. She loves being there; she has told me everyone is lovely. She loves her new room, which is newly decorated. Nothing is too much trouble for the staff. The home is lovely, beautifully decorated
and very clean.
Thank you all for your care.
Reply from Nathan Corfield, Manager at Penhill

Many thanks for taking the time to leave a review for Penhill. I'm so please that your aunt has settled in with us so well. She is such a character and keeps us all entertained with her stories and sense of humour. I will pass on your comments to the staff.

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Review from J M (Grandson of Resident) published on 27 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can not fault this care home whatsoever!
Everyone is really friendly, the staff are always around to make sure my nan and the rest of the residents are ok, the place is immaculate, and there is plenty to do to keep everyone entertained. They also have a lovely garden which will be really nice for
the residents in the summer.
10 out of 10 from me!
Reply from Nathan Corfield, Manager at Penhill

Thank you J M for taking the time to leave such a lovely review, hopefully, if the weather is nice in May, we will be able to hold our King's Coronation Party in the garden. Your family are more than welcome to join us, the more the merrier! I'll pass your comments on to the staff, it does go a long way and is very much appreciated.

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Review from Suzanne W (Daughter of Resident) published on 24 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I are extremely pleased to have been offered a room at such short notice for our mum back in December when Dad became ill and passed away suddenly on New Year’s Eve.
It’s never easy when the time comes to have to find a care home for our loved ones, especially one with so many recommendations
and excellent reviews. We have not looked back since Mum has been at Penhill care home. The care and support for the residents are outstanding, nothing is ever too much trouble for the wonderful staff.
Their meals are freshly cooked every day and always look and smell delicious.
This beautiful house really is very homely, extended families are also made to feel very welcome to the Penhill family. I would very highly recommend it.
Reply from Nathan Corfield, Manager at Penhill

Thank you for taking the time to leave such a positive review. I will pass on your wonderful comments to all of the staff. I'm so pleased that we were able to support Mum and your immediate family through what must have been a very emotional time for you all. Mum has settled in really well and I'm glad that you have confidence in the care and support that she is getting from her extended Penhill family.

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Review from Jason M (Son of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've worked with a number of care homes in the past and this is without a shadow of a doubt the best that I've come across.
It is an independent family-run business, which gives it that homely feeling and offers a wide range of regular activities for the residents.
The standard of care is second to
none and nothing is ever too much trouble. The food is freshly cooked and smells amazing.
At a time of need, the care home manager was very understanding and was able to arrange a care assessment and bed for our mum at very short notice.
The carers have made Mum's sudden transition from living at home to being in a care home seamless and always have time for her. We often visit and observe Mum having a chat and a laugh with them.
I would have no hesitation in recommending this home to you and your loved ones.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much Jason for taking the time to leave such a lovely review for us all at Penhill, it's very much appreciated by everyone and I have passed on your comments to all the staff. I'm so pleased that Penhill was able to support you when you reached out to us, and I am delighted that you are happy with the care Mum receives, she has settled in very well. Once again please let me take this opportunity to say a big thank you.

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Review from Lynda G (Daughter of Resident) published on 13 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Small and personal residence that truly feels like a home from home with residents and staff one big happy, loving family.
I looked at 15 placements in my search for the perfect home for my lovely mum and when I visited Penhill I knew I'd found the right place. Every member of the team was friendly,
welcoming and so genuinely kind and caring. The property itself is small enough to feel like an actual home. Cosy, comfy and well maintained with a lovely lounge, conservatory, dining area, gardens and bedrooms can be personalised as much as you want. The residents are encouraged to keep their independence but offered assistance, their choices are respected and they're treated with dignity.
Meals are freshly cooked and look delicious, tea trolley rounds with a choice of drinks and biscuits are regularly offered and the residents often joke that they're constantly eating.
As a family member, I have always been made really welcome whatever time I turn up to visit and can stay as long as I wish. Mum's happy and content.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for your kind words, I'm so happy that you found somewhere suitable for your mum and as you know, she has settled in very well and has made some great new friends. I would also like to take this opportunity to thank you for the activities that you do with Mum and her friends and for joining us at our many evening events, it's very much appreciated. I will pass on your kind comments to the staff, many thanks from us all here at Penhill.

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Review from M M (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I saw the staff support a service user to walk to the dining room. This service user is not usually able to mobilise. On this occasion, she walked a couple of steps, the staff supported her to walk all of the way by encouraging her. One staff member followed closely with the wheelchair that they were
going to use to transfer her. It would have been very easy and less time-consuming to pop her on the wheelchair. The way they supported her was a great example of person-centred support and lovely to see.
Reply from Nathan Corfield, Manager at Penhill

Let me take this opportunity to thank you for such a lovely review. I am so pleased that you are happy with the care that is provided here at Penhill. Person-centred care is paramount to us as it can make our residents feel more comfortable and confident with the care that they are receiving. I will ensure that this is passed on to the care team.

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Review from K B (Nephew of Resident) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my aunt at Penhill a few days ago during their Jubilee celebrations. Everyone was having an amazing time. My aunt absolutely loves it there - I could never have imagined she would be so content after she had to leave her own home. The manager and staff are all amazing - nothing is too much
trouble. A proper home-from-home experience... I would recommend it to anyone.
Reply from Nathan Corfield, Manager at Penhill

Many thanks for leaving a review. I'm so pleased that you enjoyed the day here at Penhill with your aunt and family and you're more than welcome to attend our future events. I'm so pleased that your aunt has settled in so well and she has become very friendly with the other residents and loves the activities.

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Review from C B (Daughter of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Penhill for just over a year. It was a difficult adjustment for him, leaving the family home of 58 years. He has settled in well thanks to the caring staff and manager. I have always been welcomed on my visits and kept informed of any health issues with dad. The food is cooked on-site,
which always smells so nice when I am there. I would have no hesitation in recommending Penhill to anyone.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for the lovely review Carol, it is a pleasure having dad at Penhill, he brings a smile to our faces on a daily basis. Thank you for entrusting us with his care and playing an integral part in the care that dad receives. You're more than welcome to join Dad for a nice home-cooked meal, anytime.

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Review from S W (Niece of Resident) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt went to Penhill for an extended period of respite care. She found it difficult to settle but the staff were always understanding, friendly and professional. They were very helpful and supportive towards me.
Reply from Nathan Corfield, Manager at Penhill

Many thanks for taking the time to leave a review for Penhill, it's very much appreciated. I am pleased that we were able to support you and your aunt.
Please let me take this opportunity to assure you that we will continue to offer very best service in the future to excel in our efforts to satisfy everyone in every way possible.

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Review from T B (Daughter of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been in Penhill for about 6 weeks now and the care he has received during this time has been amazing. Nothing is ever too much trouble for all the lovely staff. My dad is putting on weight (which was needed) with all the lovely homecooked food. Penhill has a lovely feeling of family and warmth
when you visit. My dad has settled in so well and it's a pleasure to visit knowing he is happy and enjoying the company of both the residents and the carers.
Reply from Nathan Corfield, Manager at Penhill

Thank you so much for the lovely review, it is a pleasure having Dad at Penhill, he's a joy to have with us and brings a smile to all our faces on a daily basis. I'm pleased that dad has settled in so well and it has given you peace of mind that he is well cared for. Dad even knows all the staff individually by their name, and has made friends with two other gentlemen and together they put the world to rights each lunchtime over a glass of red!

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Review from Lin D (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother went to Penhill for two weeks respite, the standard of care and friendliness of the staff was faultless. Nothing was too much trouble and I was always made to feel welcome when I visited. The standard of the food and my mother's room was excellent. If Mum needs to be somewhere permanently
I would go straight back to Penhill.
Reply from Nathan Corfield, Manager at Penhill

Many thanks, Lin for taking the time to publish a review. It was a pleasure to welcome your mum to Penhill. She has such a bubbly personality and everyone enjoyed her company here. On behalf of myself and all the amazing staff and residents at Penhill, Thank you for choosing us.

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Review from Colin P (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in the area all my life, so when my late father needed a residential home, I had no hesitation in choosing Penhill. As I had heard such good things about it, I was not disappointed, as they were marvellous to him. Nothing was too much trouble for the staff and all were so welcoming. I would
be the first to recommend Penhill to anyone looking for a good and caring care home.
Reply from Kath O'Dwyer, Manager at Penhill

Having your family as part of the Penhill family is a richness beyond words. Your support and dedication to the home are quite humbling, an inspiration to us all. Your acts of kindness never faltering. Thanks for your kind words. Stay safe.

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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Penhill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Penhill is calculated as follows: ( (216 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 245 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Penhill is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

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Nate Corfield

Job Title: Home Manager Joined: 2021

With over 30 years of dedicated service in health and social care, I bring extensive experience, strong leadership, and an unwavering passion for delivering high-quality, person-centred care. As a long-standing Registered Manager, I have consistently led teams to excellence, ensuring compliance, compassion, and innovation are at the heart of every service I oversee.


Confident, independent, and highly motivated, I thrive in challenging environments and am known for my energetic and proactive approach. I continually stay up to date with changes in legislation, standards, and best practices through regular training, staff conferences, and collaboration with organisations such as the Alzheimer’s Society, AgeCymru, and the NHS.


In previous years, I was a Dementia Champion, and to this day, I remain a passionate advocate for best practice in dementia care, regularly facilitating training for staff, families, and community partners—including financial institutions—to raise awareness and improve outcomes. I also lead training in Fire Awareness, Infection Control, and the Mental Capacity Act, championing safety, compliance, and professional development.


Throughout my career, I’ve managed large, complex services—including dementia care homes and nursing facilities—delivering sustainable improvements in quality, compliance, and resident satisfaction. My leadership has been recognised at national forums, including the Care Council for Wales, and featured in published sector magazines.


I am proud of my ability to motivate teams, lead change, and ensure residents and their families are at the centre of all decision-making. Above all, I am committed to creating safe, supportive environments where dignity, respect, and choice are paramount.

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Julie Rogers

Job Title: Care Manager Joined: 2021

With over 15 years of dedicated experience in the health and social care sector, I am proud to serve as the Care Manager at Penhill Residential Home. My career has been built on a deep commitment to delivering compassionate, person-centred care and ensuring that every resident feels valued, respected, and supported.


In my current role, I work closely with the Registered Manager, supporting the operational leadership of the home and helping to maintain the highest standards of care and compliance. I lead a skilled and dedicated team, offering mentorship, training, and day-to-day guidance to ensure a positive and nurturing environment for both residents and staff. My responsibilities include overseeing daily operations, managing care plans and reviews, ensuring compliance with CQC regulations, and supporting recruitment, staff development, and rota planning.


Having progressed through various frontline and leadership roles, I bring a strong understanding of the challenges and rewards of care work.


Whether I’m supporting a new team member, resolving a resident’s concern, or stepping in to cover a shift at short notice, my approach is always hands-on, adaptable, and rooted in empathy. I take great pride in fostering a warm, inclusive, and professional care environment where staff feel empowered and residents feel truly at home.

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