Submit a Review for Edgecumbe Lodge
35 Overnhill Road, Downend, Bristol, BS16 5DS
View full details of Edgecumbe LodgeLatest Reviews for Edgecumbe Lodge
03 June 2026
Great care and professionalism and feels like a family home. A lot of effort has been made to help my parent to settle and it has been much appreciated. Staff are friendly and appear to show respect.
02 June 2026
My mother moved to Edgecumbe Lodge as a permanent resident a week before Easter 2026. I have found the staff, without exception, to be friendly to family and caring and devoted to the residents. Unfortunately my mother was in hospital on her 97th birthday but the staff made up for it when she was
discharged. I secretly think the staff enjoy parties as much as the residents! The needs of my mother and some of the residents I have met during visits can be challenging but they are all dealt with calmly, efficiently and professionally. I think my mother summed it up perfectly when after being resident for a month she said, "When I came here I thought I would have to do more for myself, but they do EVERYTHING for me". It is of great comfort to me to know that she is being looked after so well.
14 May 2026
The care given to the residents is outstanding. The staff are always on hand, keeping an eye on the residents whether to see to their needs or to offer comfort and reassurance. They are always patient and I have never observed any worrying incidents.
14 May 2026
The care home staff cannot do enough for their residents. My mother is very well looked after. There are daily activities with all residents being encouraged to take part. I am always welcomed when I visit and if I want to do something with my mother, they do all that they can to assist, even
arranging shifts to ensure that there are staff who can assist with putting mum into her wheelchair and a taxi. The staff will sit with mum and go through her photo albums with her. Overall I am very happy with the care and attention the staff give to my mother and me.
14 May 2026
I like the fact Edgecumbe Lodge is a smaller care home as I find it friendly and welcoming by the staff when I visit my mum who has Alzheimer's and CPOD.
The home is always immaculately clean, especially in my mums room and toilet.
Mum is always clean and dressed nicely and her need for an
oxygen machine is being met with one in her room, lounge and a portable one for when I take her out.
The food is very good and mum gets plenty of drinks and snacks throughout the day and I'm always asked if I'd like a drink when I visit.
I love the outdoor garden and the home puts on lovely events in it for the residents, visitors/family. I like that there are lots of activities done for the residents and it's all captured in a newsletter which is fun to read.
I get plenty of updates via email and instant messaging and if I have any questions the staff are happy to help which is reassuring.
Overall Edgecumbe is a very friendly and pleasant care home and my mum is happy and healthy.
18 March 2026
A wonderful caring, safe & family environment for both residents & visitors. All the staff are very caring, patient, engaging towards my partner & myself. He is treated with dignity & fully supportive with his complex dementia condition & abilities. All the staff, the director,
manager, care staff & all other related staff at the care home go above and beyond, are both passionate & compassionate in their roles. The home, his room & clothes are always fresh & clean. The food is excellent, well cooked & varied. I also appreciate the hard work & therapy that goes into the varied social activities for the residents to add stimulus & memory boosting. This is a home from home & I could not wish for a better place for my partner. It is lovely to be able to visit at any time of the day and all are so friendly, highly trained & cheerful at all times. They are all so amazing and my personal thank you for all they do & comforting to see the stability of having regular & familiar staff here.
17 November 2025
MY father stayed Edgcumbe Lodge for 6 weeks while i was recovering from surgery.My father was well looked after by the staff,while he was there.The staff were lovely and took great pride and care in there jobs ,also very accommodating when i came to visit..over all lovely place and staff
07 May 2025
After a fracture to his hip my dad needed to have full time care. My son and I looked around a few care homes near to us. Edgecumbe Lodge was our choice after looking at several in the locality. Right from the very start before dad even arrived we were made so welcome by everyone there. From
Director across the whole Staff. They even visited dad in his respite centre before he arrived. Since his arrival we have been blown away by the care that is given to everyone on their care. Dad is happy well fed and clean. His clothes are laundered and looked after.
Whenever we visit we are made very welcome and always offered a drink. The staff are relaxed with every one and are on very easy going and friendly terms with everyone. The place is very clean always, the food looks good and dad has found his appetite again. He is happy and relaxed. I want to thank everyone for their dedication and professionalism.
17 March 2025
Very caring staff and very good care provided to my aunt who was very happy living there. Good food, a clean and safe environment. Lots of activities for residents. Nice rooms and lovely homely accommodation.
08 January 2025
I am at Edgecumbe Lodge 2 days a week and I am there for about 4 hours each visit. I feel happy that my mum and dad are being looked after really well and the staff truly care about them. For me, it's the care that is of paramount importance and it is definitely there. It's not just about the
residents, it's about the families also. I have been supported from the first day and still am now, as it can be overwhelming at times. Things have improved hugely. When things are not perfect, we work together to resolve things. And anything I bring to the attention of any member of staff is dealt with. There is constant effort made with activities.
06 January 2025
The care of my mother was excellent. Mum was always clean and looked after. Staff always contacted me if there was any medical issue. Staff were always doing activities with the residents, either singing or gentle physical exercise (which I participated in on one occasion!) and residents go into
the garden. Family are always kept up-to-date with emailed newsletters and there are meetings and events at the home one can attend. Staff are always kind and upbeat with the residents.
23 December 2024
Overall experience with Edgecumbe Lodge very good. Care for our dad has been great and have no issues. Staff are very compassionate and have excellent interaction with lots of activities arranged.
A hiccup with the administration side arose this month. Partly to do with the Council which could
have been handled more efficiently, but all resolved eventually.
We have no hesitation in recommending this establishment.
23 December 2024
My wife has been resident at Edgecumbe Lodge for three years, they care for her, who has advanced Dementia; and has lost the ability to be able to stand or walk without assistance, her personal care is a top priority of staff with a fresh change of clothes daily.
Her mobility problem is overcome by
using a mobile hoist to raise and lower her to bed, chair, toilet and shower, attaching the lifting harness can be a bit problematic at times; the care and assistance given is to cause her as little discomfort as possible.
The care and dignity shown to the resident is no 1 priority of management and staff.
The introduction of garden parties during the summer is a valuable addition for the residents; as it gives opportunities for families to mix and see the care and kindness being shown to all.
My honest opinion of Edgecumbe Lodge is that owners, management and carers is to provide care, compassion and empathy to all in their care, and a welcome to all family visitors.
06 March 2018
Delivering care, with dignity, can be a challenge. But at Edgecumbe it is done so well. Personal space is not violated. And the resident's way of life is respected. The staff have great empathy. They need to have the flexibility of approach to know what is meaningful to one, but no big deal to
another, so as not to stress or upset any resident needlessly. And the caregivers here manage this so effectively, they have marvellous compassion. The staff, management team and owner, are all very caring. No one feels alone or isolated.
In sum, 'dignity' means different things to different people. It is much to do with respecting personal space and an individual's self-esteem and way of life. We want our relatives to be: pain-free; clean; nicely dressed; well-fed; and never under-valued. Edgecumbe Lodge welcomes visitors and caters so well for our loved ones. The staff at Edgecumbe Lodge show great empathy, care and compassion. We could ask for nothing more. I thank them all - every one.
Latest Reviews for Edgecumbe Lodge
03 June 2026
Great care and professionalism and feels like a family home. A lot of effort has been made to help my parent to settle and it has been much appreciated. Staff are friendly and appear to show respect.
02 June 2026
My mother moved to Edgecumbe Lodge as a permanent resident a week before Easter 2026. I have found the staff, without exception, to be friendly to family and caring and devoted to the residents. Unfortunately my mother was in hospital on her 97th birthday but the staff made up for it when she was
discharged. I secretly think the staff enjoy parties as much as the residents! The needs of my mother and some of the residents I have met during visits can be challenging but they are all dealt with calmly, efficiently and professionally. I think my mother summed it up perfectly when after being resident for a month she said, "When I came here I thought I would have to do more for myself, but they do EVERYTHING for me". It is of great comfort to me to know that she is being looked after so well.
14 May 2026
The care given to the residents is outstanding. The staff are always on hand, keeping an eye on the residents whether to see to their needs or to offer comfort and reassurance. They are always patient and I have never observed any worrying incidents.
14 May 2026
The care home staff cannot do enough for their residents. My mother is very well looked after. There are daily activities with all residents being encouraged to take part. I am always welcomed when I visit and if I want to do something with my mother, they do all that they can to assist, even
arranging shifts to ensure that there are staff who can assist with putting mum into her wheelchair and a taxi. The staff will sit with mum and go through her photo albums with her. Overall I am very happy with the care and attention the staff give to my mother and me.
14 May 2026
I like the fact Edgecumbe Lodge is a smaller care home as I find it friendly and welcoming by the staff when I visit my mum who has Alzheimer's and CPOD.
The home is always immaculately clean, especially in my mums room and toilet.
Mum is always clean and dressed nicely and her need for an
oxygen machine is being met with one in her room, lounge and a portable one for when I take her out.
The food is very good and mum gets plenty of drinks and snacks throughout the day and I'm always asked if I'd like a drink when I visit.
I love the outdoor garden and the home puts on lovely events in it for the residents, visitors/family. I like that there are lots of activities done for the residents and it's all captured in a newsletter which is fun to read.
I get plenty of updates via email and instant messaging and if I have any questions the staff are happy to help which is reassuring.
Overall Edgecumbe is a very friendly and pleasant care home and my mum is happy and healthy.
18 March 2026
A wonderful caring, safe & family environment for both residents & visitors. All the staff are very caring, patient, engaging towards my partner & myself. He is treated with dignity & fully supportive with his complex dementia condition & abilities. All the staff, the director,
manager, care staff & all other related staff at the care home go above and beyond, are both passionate & compassionate in their roles. The home, his room & clothes are always fresh & clean. The food is excellent, well cooked & varied. I also appreciate the hard work & therapy that goes into the varied social activities for the residents to add stimulus & memory boosting. This is a home from home & I could not wish for a better place for my partner. It is lovely to be able to visit at any time of the day and all are so friendly, highly trained & cheerful at all times. They are all so amazing and my personal thank you for all they do & comforting to see the stability of having regular & familiar staff here.
17 November 2025
MY father stayed Edgcumbe Lodge for 6 weeks while i was recovering from surgery.My father was well looked after by the staff,while he was there.The staff were lovely and took great pride and care in there jobs ,also very accommodating when i came to visit..over all lovely place and staff
07 May 2025
After a fracture to his hip my dad needed to have full time care. My son and I looked around a few care homes near to us. Edgecumbe Lodge was our choice after looking at several in the locality. Right from the very start before dad even arrived we were made so welcome by everyone there. From
Director across the whole Staff. They even visited dad in his respite centre before he arrived. Since his arrival we have been blown away by the care that is given to everyone on their care. Dad is happy well fed and clean. His clothes are laundered and looked after.
Whenever we visit we are made very welcome and always offered a drink. The staff are relaxed with every one and are on very easy going and friendly terms with everyone. The place is very clean always, the food looks good and dad has found his appetite again. He is happy and relaxed. I want to thank everyone for their dedication and professionalism.
17 March 2025
Very caring staff and very good care provided to my aunt who was very happy living there. Good food, a clean and safe environment. Lots of activities for residents. Nice rooms and lovely homely accommodation.
08 January 2025
I am at Edgecumbe Lodge 2 days a week and I am there for about 4 hours each visit. I feel happy that my mum and dad are being looked after really well and the staff truly care about them. For me, it's the care that is of paramount importance and it is definitely there. It's not just about the
residents, it's about the families also. I have been supported from the first day and still am now, as it can be overwhelming at times. Things have improved hugely. When things are not perfect, we work together to resolve things. And anything I bring to the attention of any member of staff is dealt with. There is constant effort made with activities.
06 January 2025
The care of my mother was excellent. Mum was always clean and looked after. Staff always contacted me if there was any medical issue. Staff were always doing activities with the residents, either singing or gentle physical exercise (which I participated in on one occasion!) and residents go into
the garden. Family are always kept up-to-date with emailed newsletters and there are meetings and events at the home one can attend. Staff are always kind and upbeat with the residents.
23 December 2024
Overall experience with Edgecumbe Lodge very good. Care for our dad has been great and have no issues. Staff are very compassionate and have excellent interaction with lots of activities arranged.
A hiccup with the administration side arose this month. Partly to do with the Council which could
have been handled more efficiently, but all resolved eventually.
We have no hesitation in recommending this establishment.
23 December 2024
My wife has been resident at Edgecumbe Lodge for three years, they care for her, who has advanced Dementia; and has lost the ability to be able to stand or walk without assistance, her personal care is a top priority of staff with a fresh change of clothes daily.
Her mobility problem is overcome by
using a mobile hoist to raise and lower her to bed, chair, toilet and shower, attaching the lifting harness can be a bit problematic at times; the care and assistance given is to cause her as little discomfort as possible.
The care and dignity shown to the resident is no 1 priority of management and staff.
The introduction of garden parties during the summer is a valuable addition for the residents; as it gives opportunities for families to mix and see the care and kindness being shown to all.
My honest opinion of Edgecumbe Lodge is that owners, management and carers is to provide care, compassion and empathy to all in their care, and a welcome to all family visitors.
06 March 2018
Delivering care, with dignity, can be a challenge. But at Edgecumbe it is done so well. Personal space is not violated. And the resident's way of life is respected. The staff have great empathy. They need to have the flexibility of approach to know what is meaningful to one, but no big deal to
another, so as not to stress or upset any resident needlessly. And the caregivers here manage this so effectively, they have marvellous compassion. The staff, management team and owner, are all very caring. No one feels alone or isolated.
In sum, 'dignity' means different things to different people. It is much to do with respecting personal space and an individual's self-esteem and way of life. We want our relatives to be: pain-free; clean; nicely dressed; well-fed; and never under-valued. Edgecumbe Lodge welcomes visitors and caters so well for our loved ones. The staff at Edgecumbe Lodge show great empathy, care and compassion. We could ask for nothing more. I thank them all - every one.