Edgecumbe Lodge

35 Overnhill Road, Downend, Bristol BS16 5DS
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9.5 9 Reviews
  • Edgecumbe Lodge, Bristol
Nestled in the heart of Bristol, Edgecumbe Lodge is a family owned residential care home with a proud legacy spanning over 20 years. The home is renowned for its warm, welcoming atmosphere, embodying a true 'home away from home' feel. Operated with unwavering dedication be a passionate team, they go above and beyond to ensure every resident feels valued, cared for and truly part of the Edgecumbe family. With their years of experience and a personalised approach, the team combines professionalism with heartfelt care, making Edgecumbe Lodge a standout choice for those seeking comfort, community and exceptional support in later life.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1200
  • Self-Funded Residential Dementia Care: £1100 – £1300
  • RESPITE Self-Funded Residential Care: £1100 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1300

These prices are only a guideline, please contact Edgecumbe Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Amor Salado (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Non Smoking Policy
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (9)

Visiting

  • Happy to have visitors at any time.

Parking

  • Street parking available at all times, it is a quiet road.

Edgecumbe Lodge Reviews (9)

9.5

Edgecumbe Lodge has a Review Score of 9.5 (9.505) out of 10, based on 8 reviews in the last 2 years.
Over all time Edgecumbe Lodge has 9 reviews.

Overall Experience
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Total of 9, showing 1-9
Review from N B (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very impressed by the supportive staff and care shown during my father's short stay at Edgecumbe Lodge. The staff showed attentiveness and care and were very supportive. The care home had social opportunities available and showed attentiveness to my father's needs. He appeared well presented
during his stay and appropriate protocols were followed.
This was overall a positive experience and we are grateful for the level of care shown.
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Review from Honor G (Daughter of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in Edgecumbe Lodge for respite care for four weeks. When she went in, she had not been eating properly, and they managed to get her eating properly, and she put on weight. The staff were amazing with Mum, making sure she was occupied and entertained. She also went out, accompanied by staff,
to go shopping. She enjoyed her stay, and I hope that she can stay again when we organise the next respite period.
Reply from Elaine Sardar-Dean, Director of Compliance at Edgecumbe Lodge

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your mum enjoyed her stay at Edgecumbe Lodge and that our team was able to support her so well during her respite period. It's wonderful to know she felt engaged, well cared for, and even enjoyed some outings with our staff. We look forward to welcoming her back for future stays and continuing to provide the care and attention she deserves.

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Review from Susan S (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a fracture to his hip my dad needed to have full time care. My son and I looked around a few care homes near to us. Edgecumbe Lodge was our choice after looking at several in the locality. Right from the very start before dad even arrived we were made so welcome by everyone there. From Director
across the whole Staff. They even visited dad in his respite centre before he arrived. Since his arrival we have been blown away by the care that is given to everyone on their care. Dad is happy well fed and clean. His clothes are laundered and looked after.
Whenever we visit we are made very welcome and always offered a drink. The staff are relaxed with every one and are on very easy going and friendly terms with everyone. The place is very clean always, the food looks good and dad has found his appetite again. He is happy and relaxed. I want to thank everyone for their dedication and professionalism.
Reply from Elaine Sardar-Dean, NI / Director of Compliance at Edgecumbe Lodge

Thank you so much for your kind words. We're truly grateful that you chose Edgecumbe Lodge for your father's care, and it's wonderful to hear that he feels happy and comfortable. Our team is dedicated to creating a welcoming, supportive environment for both residents and their families, so it means a lot to know you've felt that from the very start. Thank you again for your trust and appreciation, it's a privilege to care for your Dad!

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Review from R N (Niece of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring staff and very good care provided to my aunt who was very happy living there. Good food, a clean and safe environment. Lots of activities for residents. Nice rooms and lovely homely accommodation.
Reply from Elaine Sardar-Dean, NI & Director of Compliance at Edgecumbe Lodge

Thank you for your kind words. It was an honour to care for your aunt, she was a beloved part of Edgecumbe for over a decade. We will deeply miss her. We truly appreciate your thoughtful review.

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Review from Josie M (Daughter of Resident) published on 8 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am at Edgecumbe Lodge 2 days a week and I am there for about 4 hours each visit. I feel happy that my mum and dad are being looked after really well and the staff truly care about them. For me, it's the care that is of paramount importance and it is definitely there. It's not just about the residents,
it's about the families also. I have been supported from the first day and still am now, as it can be overwhelming at times. Things have improved hugely. When things are not perfect, we work together to resolve things. And anything I bring to the attention of any member of staff is dealt with. There is constant effort made with activities.
Reply from Elaine Sardar-Dean, Director of Compliance at Edgecumbe Lodge

Thank you for your kind feedback. We're delighted to hear that you feel your parents are well cared for and supported, and we truly value your recognition of our team's efforts. Knowing the activities and improvements that have made a positive impact is wonderful. We remain committed to maintaining high standards and ensuring the wellbeing of our residents and their families.

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Review from A P (Daughter of Resident) published on 6 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of my mother was excellent. Mum was always clean and looked after. Staff always contacted me if there was any medical issue. Staff were always doing activities with the residents, either singing or gentle physical exercise (which I participated in on one occasion!) and residents go into the
garden. Family are always kept up-to-date with emailed newsletters and there are meetings and events at the home one can attend. Staff are always kind and upbeat with the residents.
Reply from Elaine Sardar-Dean, Director of Compliance at Edgecumbe Lodge

Thank you for your lovely review. It was truly an honour to care for your mother, and we're so pleased to hear you felt supported and informed. Your kind words mean a lot to our team and encourage us to keep providing the best care possible. Best Regards Edgecumbe Family.

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Review from Lynn N (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall experience with Edgecumbe Lodge very good. Care for our dad has been great and have no issues. Staff are very compassionate and have excellent interaction with lots of activities arranged.
A hiccup with the administration side arose this month. Partly to do with the Council which could have
been handled more efficiently, but all resolved eventually.
We have no hesitation in recommending this establishment.
Reply from Elaine Sardar-Dean, Director of Compliance at Edgecumbe Lodge

Thank you for your lovely review and for sharing your experience with Edgecumbe Lodge. We are delighted to hear that your dad has been well cared for and is enjoying his time with us, including the activities we arrange. Ensuring compassionate and meaningful interactions is at the heart of what we do, and it's wonderful to know that this has been reflected in your dad's care. We also appreciate your feedback regarding the recent administrative issue. While we are pleased that it was eventually resolved, we recognise that efficiency in such matters is crucial, and we will take your comments on board to further improve our processes in the future. The team thanks you for recommending Edgecumbe Lodge and for your trust in us.

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Review from B G (Husband of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has been resident at Edgecumbe Lodge for three years, they care for her, who has advanced Dementia; and has lost the ability to be able to stand or walk without assistance, her personal care is a top priority of staff with a fresh change of clothes daily.
Her mobility problem is overcome by
using a mobile hoist to raise and lower her to bed, chair, toilet and shower, attaching the lifting harness can be a bit problematic at times; the care and assistance given is to cause her as little discomfort as possible.
The care and dignity shown to the resident is no 1 priority of management and staff.
The introduction of garden parties during the summer is a valuable addition for the residents; as it gives opportunities for families to mix and see the care and kindness being shown to all.
My honest opinion of Edgecumbe Lodge is that owners, management and carers is to provide care, compassion and empathy to all in their care, and a welcome to all family visitors.
Reply from Elaine Sardar-Dean, Nominated Individual/Director of Compliance at Edgecumbe Lodge

Thank you for taking the time to share your detailed and thoughtful review of Edgecumbe Lodge. We are deeply grateful for your kind words about the care and dignity our staff strive to provide for all residents, including your wife. We understand how important it is to ensure comfort and support in all aspects of daily life and we're glad that the efforts of our team, from maintaining personal care to organising events like garden parties, have had a positive impact on your family's experience. Your mention of mobility challenges and the use of equipment like the mobile hoist is valuable feedback and we will share it with our team to assess our procedures to maintain the comfort and efficiency of the assistance we provide. Thank you once again for highlighting the compassion and dedication of our team. It is an honour to care for your wife, and we will continue to ensure her well being and dignity remains our top priorities.

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Review from R H (Son of Resident) published on 6 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delivering care, with dignity, can be a challenge. But at Edgecumbe it is done so well. Personal space is not violated. And the resident's way of life is respected. The staff have great empathy. They need to have the flexibility of approach to know what is meaningful to one, but no big deal to another,
so as not to stress or upset any resident needlessly. And the caregivers here manage this so effectively, they have marvellous compassion. The staff, management team and owner, are all very caring. No one feels alone or isolated.
In sum, 'dignity' means different things to different people. It is much to do with respecting personal space and an individual's self-esteem and way of life. We want our relatives to be: pain-free; clean; nicely dressed; well-fed; and never under-valued. Edgecumbe Lodge welcomes visitors and caters so well for our loved ones. The staff at Edgecumbe Lodge show great empathy, care and compassion. We could ask for nothing more. I thank them all - every one.
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Current Review Score: 9.5 (9.505)

Overview of Review Score

The Review Score of 9.5 (9.505) out of 10 for Edgecumbe Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.705 for Edgecumbe Lodge is calculated as follows: ( (68 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.705
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Edgecumbe Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Elaine

Elaine Sardar-Dean

Job Title: Registered Nominated Individual/Director of Compliance Joined: 2006

Elaine Sardar-Dean brings a wealth of expertise and dedication to her role as the Nominated Individual at Edgecumbe Lodge. Having been a key part of the company for 15 years, Elaine has provided invaluable support through her guidance on risk and compliance, ensuring the home operates with the highest standards of safety and quality.


With an MBA in Corporate Finance and a strong background as an internal auditor, Elaine's career spans multiple industries across Australia, the USA and the UK. Her global experience and meticulous approach have been instrumental in shaping the home's commitment to excellence.


Elaine's passion for fostering dignity, respect and individuality in care drives her vision for Edgecumbe Lodge. She holds high hopes for the home and is committed to ensuring it remains a trusted and welcoming environment for all residents.

Amor

Amor Salado

Job Title: Home Manager Joined: 2013

Amor Salado has been a cornerstone of the Edgecumbe Lodge team for 11 years, bringing a wealth of clinical expertise and a deeply compassionate approach to her role as a deputy manager. A qualified nurse trained in the Philippines, Amor gained valuable experience working in Kuwait before making the UK her home.


Edgecumbe Lodge has been fortunate to benefit from Amor's dedication and professionalism, which shines through in every aspect of her work. Her clinical expertise not only ensures the highest standard of care for residents but also plays a vital role in the training and supervision of staff, fostering a knowledgeable and confident team.


Known for her passionate and friendly nature, Amor takes genuine joy in getting to know each resident personally, building meaningful connections that enhance their care experience.

Frequently Asked Questions about Edgecumbe Lodge

What types of Care is Edgecumbe Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edgecumbe Lodge have?

There are 19 Single Rooms.

What are the Facilities & Services at Edgecumbe Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edgecumbe Lodge to the centre of Bristol?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgecumbe Lodge to verify any information. View our terms and conditions. Edgecumbe Lodge has an Enhanced Service - more info.