






Nestled in the heart of Bristol, Edgecumbe Lodge is a family owned residential care home with a proud legacy spanning over 20 years. The home is renowned for its warm, welcoming atmosphere, embodying a true 'home away from home' feel. Operated with unwavering dedication be a passionate team, they go above and beyond to ensure every resident feels valued, cared for and truly part of the Edgecumbe family. With their...
Care Provided by Edgecumbe Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 19 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Edgecumbe Lodge for full pricing details and T&Cs.
Contact Edgecumbe Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Serenity Homes Ltd
- Private Owned
Person in charge
- Amor Salado (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (19)
- Single Rooms with ensuite Wet Room (9)
Visiting
- Happy to have visitors at any time.
Parking
- Street parking available at all times, it is a quiet road.
Edgecumbe Lodge Reviews (14)
Edgecumbe Lodge has a Review Score of 9.6 (9.557) out of 10, based on 13 reviews in the last 2 years.
Over all time Edgecumbe Lodge has 14 reviews.
Great care and professionalism and feels like a family home. A lot of effort has been made to help my parent to settle and it has been much appreciated. Staff are friendly and appear to show respect.
Thank you for your lovely review. We are so pleased that your parent has settled well and that the efforts of our team have helped them feel at home. Creating a warm, family atmosphere where residents feel respected, valued and supported is very important to us.
We appreciate your feedback and...
My mother moved to Edgecumbe Lodge as a permanent resident a week before Easter 2026. I have found the staff, without exception, to be friendly to family and caring and devoted to the residents. Unfortunately my mother was in hospital on her 97th birthday but the staff made up for it when she was discharged. I secretly think the staff enjoy parties as much as the residents! The needs of my mother and some of the residents I have met during visits can be challenging but they are all dealt with calmly, efficiently and professionally. I think my mother summed it up perfectly when after being resident for a month she said, "When I came here I thought I would have to do more for myself, but they do EVERYTHING for me". It is of great comfort to me to know that she is being looked after so well.
You are absolutely right! Our staff do seem to enjoy a good celebration just as much as our residents! We believe there is...
The care given to the residents is outstanding. The staff are always on hand, keeping an eye on the residents whether to see to their needs or to offer comfort and reassurance. They are always patient and I have never observed any worrying incidents.
Thank you for taking the time to leave such kind feedback about the care and support within the home. We are delighted to hear that you find our staff attentive, patient and reassuring, and that you feel confident in the care being provided to residents. Creating a safe, calm and supportive...
The care home staff cannot do enough for their residents. My mother is very well looked after. There are daily activities with all residents being encouraged to take part. I am always welcomed when I visit and if I want to do something with my mother, they do all that they can to assist, even arranging shifts to ensure that there are staff who can assist with putting mum into her wheelchair and a taxi. The staff will sit with mum and go through her photo albums with her. Overall I am very happy with the care and attention the staff give to my mother and me.
Thank you for your lovely review and for sharing your experience with us. It means so much to hear that both you and your mother feel supported, welcomed and well cared for by our team. We are especially pleased that the kindness, patience and dedication of the staff have made such a positive...
The home is always immaculately clean, especially in my mums room and toilet.
Mum is always clean and dressed nicely and her need for an oxygen machine is being met with one in her room, lounge and a portable one for when I take her out.
The food is very good and mum gets plenty of drinks and snacks throughout the day and I'm always asked if I'd like a drink when I visit.
I love the outdoor garden and the home puts on lovely events in it for the residents, visitors/family. I like that there are lots of activities done for the residents and it's all captured in a newsletter which is fun to read.
I get plenty of updates via email and instant messaging and if I have any questions the staff are happy to help which is reassuring.
Overall Edgecumbe is a very friendly and pleasant care home and my mum is happy and healthy.
Thank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that you find Edgecumbe Lodge warm, welcoming and friendly, and that you are happy with the care and support your mum receives. It is especially reassuring to know that the cleanliness of the home, the...
A wonderful caring, safe & family environment for both residents & visitors. All the staff are very caring, patient, engaging towards my partner & myself. He is treated with dignity & fully supportive with his complex dementia condition & abilities. All the staff, the director, manager, care staff & all other related staff at the care home go above and beyond, are both passionate & compassionate in their roles. The home, his room & clothes are always fresh & clean. The food is excellent, well cooked & varied. I also appreciate the hard work & therapy that goes into the varied social activities for the residents to add stimulus & memory boosting. This is a home from home & I could not wish for a better place for my partner. It is lovely to be able to visit at any time of the day and all are so friendly, highly trained & cheerful at all times. They are all so amazing and my personal thank you for all they do & comforting to see the stability of having regular & familiar staff here.
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to our whole team. We are delighted to hear that you feel Edgecumbe provides a safe, caring and welcoming environment for both residents and their loved ones. Knowing that your partner is supported with dignity and...
MY father stayed Edgcumbe Lodge for 6 weeks while i was recovering from surgery.My father was well looked after by the staff,while he was there.The staff were lovely and took great pride and care in there jobs ,also very accommodating when i came to visit..over all lovely place and staff
Thank You David for your kind words. Our team appreciates your encouraging review and are committed to improving and learning from your experience. On behalf of Edgecumbe it was a pleasure to look after your Dad and he has made many friends at the home. We wish him all the best and a speedy recovery to you.
Whenever we visit we are made very welcome and always offered a drink. The staff are relaxed with every one and are on very easy going and friendly terms with everyone. The place is very clean always, the food looks good and dad has found his appetite again. He is happy and relaxed. I want to thank everyone for their dedication and professionalism.
Thank you so much for your kind words. We're truly grateful that you chose Edgecumbe Lodge for your father's care, and it's wonderful to hear that he feels happy and comfortable. Our team is dedicated to creating a welcoming, supportive environment for both residents and their families, so it means...
Very caring staff and very good care provided to my aunt who was very happy living there. Good food, a clean and safe environment. Lots of activities for residents. Nice rooms and lovely homely accommodation.
Thank you for your kind words. It was an honour to care for your aunt, she was a beloved part of Edgecumbe for over a decade. We will deeply miss her. We truly appreciate your thoughtful review.
I am at Edgecumbe Lodge 2 days a week and I am there for about 4 hours each visit. I feel happy that my mum and dad are being looked after really well and the staff truly care about them. For me, it's the care that is of paramount importance and it is definitely there. It's not just about the residents, it's about the families also. I have been supported from the first day and still am now, as it can be overwhelming at times. Things have improved hugely. When things are not perfect, we work together to resolve things. And anything I bring to the attention of any member of staff is dealt with. There is constant effort made with activities.
Thank you for your kind feedback. We're delighted to hear that you feel your parents are well cared for and supported, and we truly value your recognition of our team's efforts. Knowing the activities and improvements that have made a positive impact is wonderful. We remain committed to maintaining high standards and ensuring the wellbeing of our residents and their families.
The care of my mother was excellent. Mum was always clean and looked after. Staff always contacted me if there was any medical issue. Staff were always doing activities with the residents, either singing or gentle physical exercise (which I participated in on one occasion!) and residents go into the garden. Family are always kept up-to-date with emailed newsletters and there are meetings and events at the home one can attend. Staff are always kind and upbeat with the residents.
Thank you for your lovely review. It was truly an honour to care for your mother, and we're so pleased to hear you felt supported and informed. Your kind words mean a lot to our team and encourage us to keep providing the best care possible. Best Regards Edgecumbe Family.
A hiccup with the administration side arose this month. Partly to do with the Council which could have been handled more efficiently, but all resolved eventually.
We have no hesitation in recommending this establishment.
Thank you for your lovely review and for sharing your experience with Edgecumbe Lodge. We are delighted to hear that your dad has been well cared for and is enjoying his time with us, including the activities we arrange. Ensuring compassionate and meaningful interactions is at the heart of what we...
Her mobility problem is overcome by using a mobile hoist to raise and lower her to bed, chair, toilet and shower, attaching the lifting harness can be a bit problematic at times; the care and assistance given is to cause her as little discomfort as possible.
The care and dignity shown to the resident is no 1 priority of management and staff.
The introduction of garden parties during the summer is a valuable addition for the residents; as it gives opportunities for families to mix and see the care and kindness being shown to all.
My honest opinion of Edgecumbe Lodge is that owners, management and carers is to provide care, compassion and empathy to all in their care, and a welcome to all family visitors.
Thank you for taking the time to share your detailed and thoughtful review of Edgecumbe Lodge. We are deeply grateful for your kind words about the care and dignity our staff strive to provide for all residents, including your wife. We understand how important it is to ensure comfort and support in...
In sum, 'dignity' means different things to different people. It is much to do with respecting personal space and an individual's self-esteem and way of life. We want our relatives to be: pain-free; clean; nicely dressed; well-fed; and never under-valued. Edgecumbe Lodge welcomes visitors and caters so well for our loved ones. The staff at Edgecumbe Lodge show great empathy, care and compassion. We could ask for nothing more. I thank them all - every one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 November 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (0)
- 07 May 2025
Residents of Edgecumbe Lodge Residential Care Home experienced the true spirit of Christmas thanks to the generosity of local volunteers who brought music, laughter, and festive cheer to their celebrations....
- 12 Dec 2024
On August 10, Edgecumbe Lodge in Downend held its annual summer party, uniting residents, families, staff and neighbours for a day filled with laughter, games and community spirit. The event...
- 12 Dec 2024
Following a critical inspection earlier in 2024, Edgecumbe Lodge in Downend has undergone comprehensive upgrades over the past 8 months. Enhancements includes refurbished bedrooms, a revamped dining area, and the...
There are no upcoming events for Edgecumbe Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Edgecumbe Lodge.
Accreditations
There are no accreditations posted yet for Edgecumbe Lodge.
Meet the Team (7)

Elaine Sardar-Dean brings a wealth of expertise and dedication to her role as the Nominated Individual at Edgecumbe Lodge. Having been a key part of the company for 15 years, Elaine has provided invaluable support through her guidance on risk and compliance, ensuring the home operates with the highest standards of safety and quality.
With an MBA in Corporate Finance and a strong background as an internal auditor, Elaine's career spans multiple industries across Australia, the USA and the UK. Her global experience and meticulous approach have been instrumental in shaping the home's commitment to excellence.
Elaine's passion for fostering dignity, respect and individuality in care drives her vision for Edgecumbe Lodge. She holds high hopes for the home and is committed to ensuring it remains a trusted and welcoming environment for all residents.

Amor Salado has been a cornerstone of the Edgecumbe Lodge team for 11 years, bringing a wealth of clinical expertise and a deeply compassionate approach to her role as a deputy manager. A qualified nurse trained in the Philippines, Amor gained valuable experience working in Kuwait before making the UK her home.
Edgecumbe Lodge has been fortunate to benefit from Amor's dedication and professionalism, which shines through in every aspect of her work. Her clinical expertise not only ensures the highest standard of care for residents but also plays a vital role in the training and supervision of staff, fostering a knowledgeable and confident team.
Known for her passionate and friendly nature, Amor takes genuine joy in getting to know each resident personally, building meaningful connections that enhance their care experience.

Grace has been a valued member of our team for 13 years, beginning her journey with us as a carer. Through her dedication, hard work, and passion for providing exceptional care, she progressed into senior carer roles and is now training as a Deputy Manager a position she has proudly held for the past 8 months.
Known for her larger-than-life personality, Grace brings laughter, warmth, and enthusiasm wherever she goes. Her positive energy and genuine passion for care make her an important part of both the team and the lives of the people we support.
Outside of work, Grace is a devoted mother of three and a loyal friend to many. Her caring nature, both professionally and personally, shines through in everything she does.

Narinder joined our home in 2015 as a carer and, through her dedication and experience, has been working as a Senior Carer for the past 5 years. She is a much-loved member of the team and is affectionately known as the “mum of the house” thanks to her caring nature and welcoming personality.
Narinder takes pride in making sure there is always a steady stream of tea and coffee available, and that every visitor is greeted with warmth and kindness. Her nurturing approach helps create the friendly, homely atmosphere that means so much to both residents and colleagues alike.
Outside of work, Narinder enjoys spending quality time with her children and grandchildren, who are at the heart of her life.

Reena is one of our dedicated Senior Carers who joined the UK from India three years ago as a sponsored care worker. A qualified nurse in India, she brought with her a wealth of knowledge, compassion, and commitment to providing high-quality care.
Moving to a new country and starting a new role came with its challenges, but Reena quickly became a valued member of the team and felt warmly welcomed into the home. Her calm and gentle nature helps residents, relatives, and colleagues feel at ease, and many people are naturally drawn to her peaceful demeanour.
Outside of work, Reena enjoys spending time with her husband and two children, building a happy family life alongside her rewarding career in care.

Prasilla is one of our dedicated Senior Care Workers and Wellbeing Leads who joined us three years ago from India as a sponsored care worker. With six years of experience in care, alongside a background in teaching and psychology, she brings a thoughtful and compassionate approach to supporting both residents and colleagues.
In her role as Wellbeing Lead, Prasilla is passionate about promoting emotional health and ensuring every individual feels valued, engaged, and supported. She plays a key role in completing wellbeing assessments and creating a wide variety of meaningful activities and resources that enhance quality of life and encourage social connection.
Prasilla’s calm, caring nature and genuine commitment to wellbeing make her an important part of the home, helping to create a positive and uplifting environment for everyone.
Outside of work, Prasilla enjoys spending time with her husband and two daughters and values being an active part of her church community.

Bunu has been a valued member of our care team for the past 9 years and has recently completed her Level 3 qualification, proudly stepping into her new role as a Senior Carer. Her dedication, experience, and commitment to delivering high standards of care have made her an important part of the home.
Known for her passionate and bold nature, Bunu is someone who is never afraid to speak her mind and always advocates strongly for the residents in her care. She holds both herself and those around her to high standards, ensuring residents receive the respect, dignity, and support they deserve. Her honesty, determination, and strong sense of accountability make her a trusted colleague and an excellent role model within the team.
Outside of work, Bunu recently celebrated getting married last year and is now happily settled in Downend with her husband.
Frequently Asked Questions about Edgecumbe Lodge
What types of Care is Edgecumbe Lodge registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Edgecumbe Lodge have?
There are 19 Single Rooms.
What are the Facilities & Services at Edgecumbe Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Edgecumbe Lodge to the centre of Bristol?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edgecumbe Lodge to verify any information. View our terms and conditions. Edgecumbe Lodge has an Enhanced Service -more info.