Submit a Review for Camplehaye Residential Home
Lamerton, Tavistock, PL19 8QD
View full details of Camplehaye Residential HomeLatest Reviews for Camplehaye Residential Home
30 January 2026
The care, love and patience given to my mum by all the staff here is second to none. I am humbled by such people.
Every member of staff has been kind, considerate and treated my mum with dignity and humour.
I am very happy to know that mum is receiving the very best care.
09 January 2026
It's now been over three years since our Mum moved into Camplehaye. Looking back, we felt a mix of emotions when she first went to live there-it's one of those moments where you know it's the right thing for her safety and wellbeing, but the emotions hit hard. So many families go through the same
thing.
Despite progressing Alzheimer's, our Mum remains remarkably happy, content and settled.thanks to the amazing team who have an exceptional understanding of every stage of dementia, and who treat all residents with dignity, kindness, and respect, making every day special.
The varied activities-crafting, music therapy, memory sharing and more-keep residents engaged and smiling. The Xmas and Summer fetes are an absolute joy! So much fun for residents and their families.
Birthdays are always a treat too, with homemade cakes, shared with everyone-pure happiness!
We highly recommend Camplehaye.
23 June 2025
My wife was in Camplehaye for almost 3 years.
It broke my heart when she was placed there by SS but I couldn't have wished for a better home. She was not only well cared for but she was loved. Knowing how difficult alzheimers is for any carer, the staff were exceptional showing patience,
consideration and care even in the most difficult scenarios.
Toward the end of my wife days the staff were wonderful and showed us much consideration and kindness ensuring we the family were also cared as we stayed at her bedside in her last few days.
I simply could not have coped at home and did end up collapsing with the weight and strain of 24/7 sole care responsibilities.
Thank god I found Camplehaye, for my wife, me and all the family.
Words of thanks will never be enough.
I shall miss visiting but am grateful that she passed in peace surrounded by love.
19 June 2025
My father was resident in camplehaye nursing home from july24 to march25.
The management and staff make this home,their dedication is exceptional.All the staff in the home make it their business to make life as good for the residents as possible.Their caring attitude and patience and understanding
made things as good for my father as possible.The understanding and compassion shown by all the staff helped to make my father's last months as happy as they could and stayed with him and comforted him as he passed.
They could not have done more,they also offered support to me should I have wanted it.
04 April 2025
The care received at Camplehaye was very thoughtful and caring. All staff members did their very best to ensure that the time spent at the home was as comfortable as possible. Food was excellent and suited to the dietary needs.
09 January 2025
My mum was transferred direct from hospital to Camplehaye Residential Home and from the word go we have been so impressed. The staff have been so kind and attentive and nothing is too much trouble. Mum has settled really quickly and decided she'd like to stay. The Christmas party today was just
great with so many people involved and felt so honest - really just so impressed by all the carers and staff at the home.
07 January 2025
Friendly caring home with good working practices, safe environment, well maintained both equipment and the setting. Person centered individual care, communication with next of kin excellent, responsive to meeting changing needs of residents. High standards of staff training is apparent in all
aspects from manual handling to personal care. Secure setting, wide range of activities - seasonal themes. Dogs welcomed, very important plus therapy dog visits.
13 December 2024
I had a super visit to see my Mum in- law at Camplehaye Residential Home yesterday morning.
The positive happy energy and atmosphere here is amazing. The whole team of staff are absolutely fantastic, caring and superbly communicative with my family member and all the other residents. The team have
music on in the lounge for their residents to listen to and sing along to if they wish to. Plus there's a television in this room too. Also great daily activities to participate in if they would like to for example themed drawing and painting, remembrance poppies, Christmas tree's etc. Not forgetting various other activities too.
It's absolutely wonderful to see how well cared for my Mum in-law is here and gives my husband and I peace of mind. Also she has a lovely room with tv when she wants quiet time on her own to relax.
The food and drink at Camplehaye is excellent as well.
Thankyou so much " Team Camplehaye" for all you do for your residents. You are all truly fabulous.
10 December 2024
When realisation hits home, that you truly have done your best for the person that you love and care for but sadly Dementia is a cruel disease, that takes its hold and you can't continue with their care for what ever reason. Camplehaye Residential Home holds the answers.
From the first initial
phone call, to the transition of moving in, we were kept informed and supported throughout the process. We cannot thank the whole team enough for the love, care, compassion and understanding shown not only to my husband but also to us during his 3 week stay, which sadly were his last 3 weeks with us. Those 3 weeks were filled with a level of care that we couldn't have given my husband at home. We will always remember Camplehaye with gratitude and thank you all dearly.
29 June 2023
Facilities: Mum was on a short-term respite stay, so, understandably, her room wasn't one of the best. There were no views from the window but there was a lot of light. The toilet was small with a sink but no shower.
Care/support: due to understaffing, the call bells were frequently left to ring.
For instance, one time it took over 45 minutes for them to come in, by which time it was too late. (She needed the toilet). This was the norm rather than the exception.
Cleanliness: very clean.
Treated with dignity: mostly.
Food and drink: small portions. Didn't always get what she asked for. Was forgotten once.
Staff: kind, caring and friendly but clearly overworked.
Safety/security: Fort Knox to get into/out of but residents are left to wander. We saw them in the kitchens and they kept coming into my mum's room and touching her belongings. Towards the end, a stair gate was provided to stop them coming in at night.
Overall: acceptable. Family would need to keep up with the care provided.
25 December 2019
In the most part, fairly good. Sometimes definitely not enough members of staff, toileting and basic care sometimes overlooked.
Entertainment is very poor, when they are doing one to one with this, all of the other residents are left to watch the telly in the main room, not with a member of staff
present. They just walk through and sometimes glance over to see all is OK but in the main, they don't.
25 December 2019
Short of staff to fulfil duties at crucial times ie, toilet and being left unattended. I feel for older residents, their food should be manageable to eat ie, meat cut up, not rock hard and overcooked pasties. Call button should be always available to use, needs checking.
06 November 2019
Since my wife has been a resident she has been treated with nothing but kindness. She is so well looked after and everything is done for her. I have every confidence in them and their professional ways of dealing with anything that crops up, nothing seems to upset them or put them out. They are a
great lot.
30 May 2019
My experience with the Care home has been overall very good. The staff are very helpful and take time out to ensure my dad has some social interaction through the day as he is somewhat restricted to his room. As a result, my Dad has now built good relationships with most of the staff. My Dad has
reported that the food is good and wholesome and on most occasions, he can have more if he needs it.
20 February 2019
My mother lived at Camplehaye Residential Home for 18 months. We found the care to be extremely good. All the staff were caring and attentive. My mother's room was spacious and had a very nice outlook.
Latest Reviews for Camplehaye Residential Home
30 January 2026
The care, love and patience given to my mum by all the staff here is second to none. I am humbled by such people.
Every member of staff has been kind, considerate and treated my mum with dignity and humour.
I am very happy to know that mum is receiving the very best care.
09 January 2026
It's now been over three years since our Mum moved into Camplehaye. Looking back, we felt a mix of emotions when she first went to live there-it's one of those moments where you know it's the right thing for her safety and wellbeing, but the emotions hit hard. So many families go through the same
thing.
Despite progressing Alzheimer's, our Mum remains remarkably happy, content and settled.thanks to the amazing team who have an exceptional understanding of every stage of dementia, and who treat all residents with dignity, kindness, and respect, making every day special.
The varied activities-crafting, music therapy, memory sharing and more-keep residents engaged and smiling. The Xmas and Summer fetes are an absolute joy! So much fun for residents and their families.
Birthdays are always a treat too, with homemade cakes, shared with everyone-pure happiness!
We highly recommend Camplehaye.
23 June 2025
My wife was in Camplehaye for almost 3 years.
It broke my heart when she was placed there by SS but I couldn't have wished for a better home. She was not only well cared for but she was loved. Knowing how difficult alzheimers is for any carer, the staff were exceptional showing patience,
consideration and care even in the most difficult scenarios.
Toward the end of my wife days the staff were wonderful and showed us much consideration and kindness ensuring we the family were also cared as we stayed at her bedside in her last few days.
I simply could not have coped at home and did end up collapsing with the weight and strain of 24/7 sole care responsibilities.
Thank god I found Camplehaye, for my wife, me and all the family.
Words of thanks will never be enough.
I shall miss visiting but am grateful that she passed in peace surrounded by love.
19 June 2025
My father was resident in camplehaye nursing home from july24 to march25.
The management and staff make this home,their dedication is exceptional.All the staff in the home make it their business to make life as good for the residents as possible.Their caring attitude and patience and understanding
made things as good for my father as possible.The understanding and compassion shown by all the staff helped to make my father's last months as happy as they could and stayed with him and comforted him as he passed.
They could not have done more,they also offered support to me should I have wanted it.
04 April 2025
The care received at Camplehaye was very thoughtful and caring. All staff members did their very best to ensure that the time spent at the home was as comfortable as possible. Food was excellent and suited to the dietary needs.
09 January 2025
My mum was transferred direct from hospital to Camplehaye Residential Home and from the word go we have been so impressed. The staff have been so kind and attentive and nothing is too much trouble. Mum has settled really quickly and decided she'd like to stay. The Christmas party today was just
great with so many people involved and felt so honest - really just so impressed by all the carers and staff at the home.
07 January 2025
Friendly caring home with good working practices, safe environment, well maintained both equipment and the setting. Person centered individual care, communication with next of kin excellent, responsive to meeting changing needs of residents. High standards of staff training is apparent in all
aspects from manual handling to personal care. Secure setting, wide range of activities - seasonal themes. Dogs welcomed, very important plus therapy dog visits.
13 December 2024
I had a super visit to see my Mum in- law at Camplehaye Residential Home yesterday morning.
The positive happy energy and atmosphere here is amazing. The whole team of staff are absolutely fantastic, caring and superbly communicative with my family member and all the other residents. The team have
music on in the lounge for their residents to listen to and sing along to if they wish to. Plus there's a television in this room too. Also great daily activities to participate in if they would like to for example themed drawing and painting, remembrance poppies, Christmas tree's etc. Not forgetting various other activities too.
It's absolutely wonderful to see how well cared for my Mum in-law is here and gives my husband and I peace of mind. Also she has a lovely room with tv when she wants quiet time on her own to relax.
The food and drink at Camplehaye is excellent as well.
Thankyou so much " Team Camplehaye" for all you do for your residents. You are all truly fabulous.
10 December 2024
When realisation hits home, that you truly have done your best for the person that you love and care for but sadly Dementia is a cruel disease, that takes its hold and you can't continue with their care for what ever reason. Camplehaye Residential Home holds the answers.
From the first initial
phone call, to the transition of moving in, we were kept informed and supported throughout the process. We cannot thank the whole team enough for the love, care, compassion and understanding shown not only to my husband but also to us during his 3 week stay, which sadly were his last 3 weeks with us. Those 3 weeks were filled with a level of care that we couldn't have given my husband at home. We will always remember Camplehaye with gratitude and thank you all dearly.
29 June 2023
Facilities: Mum was on a short-term respite stay, so, understandably, her room wasn't one of the best. There were no views from the window but there was a lot of light. The toilet was small with a sink but no shower.
Care/support: due to understaffing, the call bells were frequently left to ring.
For instance, one time it took over 45 minutes for them to come in, by which time it was too late. (She needed the toilet). This was the norm rather than the exception.
Cleanliness: very clean.
Treated with dignity: mostly.
Food and drink: small portions. Didn't always get what she asked for. Was forgotten once.
Staff: kind, caring and friendly but clearly overworked.
Safety/security: Fort Knox to get into/out of but residents are left to wander. We saw them in the kitchens and they kept coming into my mum's room and touching her belongings. Towards the end, a stair gate was provided to stop them coming in at night.
Overall: acceptable. Family would need to keep up with the care provided.
25 December 2019
In the most part, fairly good. Sometimes definitely not enough members of staff, toileting and basic care sometimes overlooked.
Entertainment is very poor, when they are doing one to one with this, all of the other residents are left to watch the telly in the main room, not with a member of staff
present. They just walk through and sometimes glance over to see all is OK but in the main, they don't.
25 December 2019
Short of staff to fulfil duties at crucial times ie, toilet and being left unattended. I feel for older residents, their food should be manageable to eat ie, meat cut up, not rock hard and overcooked pasties. Call button should be always available to use, needs checking.
06 November 2019
Since my wife has been a resident she has been treated with nothing but kindness. She is so well looked after and everything is done for her. I have every confidence in them and their professional ways of dealing with anything that crops up, nothing seems to upset them or put them out. They are a
great lot.
30 May 2019
My experience with the Care home has been overall very good. The staff are very helpful and take time out to ensure my dad has some social interaction through the day as he is somewhat restricted to his room. As a result, my Dad has now built good relationships with most of the staff. My Dad has
reported that the food is good and wholesome and on most occasions, he can have more if he needs it.
20 February 2019
My mother lived at Camplehaye Residential Home for 18 months. We found the care to be extremely good. All the staff were caring and attentive. My mother's room was spacious and had a very nice outlook.