Submit a Review for Coppelia House
Court Street, Moretonhampstead, Newton Abbot, TQ13 8LZ
View full details of Coppelia HouseLatest Reviews for Coppelia House
14 May 2026
Dad moved in just over 3 wks ago & the staff have been most helpful in helping him make his transition, being kind & patient while he adjusted to his new surroundings.
24 April 2026
Absolutely brilliant. Always very helpful. Polite and caring, a great improvement.
23 April 2026
Very friendly. Always welcoming to visitors. Anytime always available to help. Husband has nice room with a view. Good food. Comfortable.
22 April 2026
All staff kind and caring to both Jean and myself when visiting. Her personal care has been excellent and visitors are always greeted with tea and smiles. Staff support over the last weeks of Jean's life was invaluable during a very difficult time.
20 April 2026
The care staff have been wonderful with mum and made her one of their family, she has settled in very well and my mum says 'she;s enjoyed it her and there is lots to do'. She's always clean and hair brushed and smells lovely of her perfume and also enjoys her lovely home cooked meals.
20 April 2026
I have visited many relatives in several care homes across the UK and Coppelia House is by far the best most caring home and it is a pleasure to visit our nan. The trust I have in all the staff & management is priceless in these less fortunate times.
20 April 2026
Coppelia House is a wonderful, friendly home, that has made my mum feel safe and happy. My family are so impressed with all the amazing staff, nothing is too much trouble. It feels like a large family.
14 April 2026
Coppelia house is a very clean and friendly care home. The staff are very friendly professional and attentive to the residents needs. It was a pleasure visiting and always has been. My aunt is well cared for and is treated with respect and care. She has really settled in well and is well looked
after.
12 February 2026
Staff always friendly and helpful, brothers' needs are met and he is well looked after in a safe and secure location.
28 January 2026
Coppelia House and staff are great. They care about their residents and have a personalised individual approach. They look after family as well as residents. The rooms and communal areas are clean and well decorated. I am very happy with Dad's care. Thank you.
26 January 2026
New management from the latter half of 2025 has been a breath of fresh air and has brought new life to Coppelia House. There has been a marked improvement in many areas, from care standards and staff positivity to homely improvements around the building and also there is a clearer sense of community
amongst the residents. Keep up the good work!
21 January 2026
As a friend to a resident (1 year) of Coppelia House I am very happy with the care Jean is receiving. Her personal care is excellent & her room clean, light & functional. I am always welcomed wth smiles & friendliness whenever I visit. The general atmosphere here is jolly, caring & gentle!
13 January 2026
My father-in-law is currently residing at Coppelia and is thoroughly enjoying his experience. I have observed firsthand the excellent care provided by the staff and believe the current management is doing a commendable job in maintaining the home's efficient operation. The rooms are basic but remain
welcoming and the meals are varied and flavourful. All the residents appear to be happy and well cared for.
05 January 2026
I have been visiting Coppelia House for approx 2 years and every time the staff have been very welcoming. They have always kept me up to date and their care giving is excellent. I would like to thank each and everyone for their dedication and commitment in providing great care.
21 October 2025
On a daily basis the staff and manager at Coppelia House surpass my expectations, They have welcomed my parents with kindness, compassion and understanding. They have enabled my parents to stay together, allowing my father to continue to care for my mother with discrete support and more direct
help when needed. They have enabled his independence in a way that I never thought possible. He is enjoying discovering a new and welcoming community within walking distance of Coppelia House in the knowledge that my mother is well cared for in his absence.
The food and catering is outstanding with an excellent menu and my mother has started eating a little food again after months of refusing everything but soup.
I am always welcomed and able to discuss my parent's care. The care plan for my parents has ensured that both dental and medical needs have been met with speed and efficiency.
I can't fault the professionalism of the whole team and highly recommend them.
15 September 2025
Very good experience. The management have always been very helpful along with the staff.
15 September 2025
We have always found staff excellent - caring and can't do enough for their residents. Cleanliness is first class. All residents are clean and happy.
10 September 2025
Overall I want to express gratitude, especially to the caregivers who do their best to create a calm, cheerful and safe ambience and undertake personal care with respect. Almost always they seem affectionate, kind, patient; they are usually capable, observant, supportive of each other and
appropriate in seeking help. I cannot speak highly enough of them.
The manager is accessible, friendly and has a sunny disposition which affects us all. Staff are helpful and competent if we ask for extra help. Coppelia seems welcoming, institutional and often cheerfully informal.
These aspects of my sister's care are really valued by all the family.
07 July 2025
My aunt who has vascular dementia, moved into Coppelia House in July 2024. When we were first shown around we knew she would be well look after and happy there. It took her a few months to get settled but she is very happy there. The staff are always really friendly towards me and are proffessional
and kind to the residents. Coppelia House has always smelt clean and homely. My aunt is looking so much better since being resident there as she doesn't have anything to worry about. I would not hesitate to recommend Coppelia for anyone needing residential care.
23 May 2025
My experience has been that the staff at Coppelia House are warm, friendly and place the wellbeing of the residents at the heart of all they do. Every member of the team is approachable, kind and supportive even when at their most busy. What stands out from spending time at Coppelia is the respect
that is shown to each resident by the staff.
Mum has been treated with understanding, dignity and compassion throughout her time at Coppelia and her personal needs and interests have been accommodated by staff going above and beyond to ensure she is still able to pursue her passions and allowing her personality to shine. She feels loved, valued and safe.
Staff are always ready with a smile or a reassuring word and that support extends not only to residents but also to visiting family members, who are made to feel welcome at all times, making everyone feel included and at ease.
Thank you Coppelia for all you do!
Latest Reviews for Coppelia House
14 May 2026
Dad moved in just over 3 wks ago & the staff have been most helpful in helping him make his transition, being kind & patient while he adjusted to his new surroundings.
24 April 2026
Absolutely brilliant. Always very helpful. Polite and caring, a great improvement.
23 April 2026
Very friendly. Always welcoming to visitors. Anytime always available to help. Husband has nice room with a view. Good food. Comfortable.
22 April 2026
All staff kind and caring to both Jean and myself when visiting. Her personal care has been excellent and visitors are always greeted with tea and smiles. Staff support over the last weeks of Jean's life was invaluable during a very difficult time.
20 April 2026
The care staff have been wonderful with mum and made her one of their family, she has settled in very well and my mum says 'she;s enjoyed it her and there is lots to do'. She's always clean and hair brushed and smells lovely of her perfume and also enjoys her lovely home cooked meals.
20 April 2026
I have visited many relatives in several care homes across the UK and Coppelia House is by far the best most caring home and it is a pleasure to visit our nan. The trust I have in all the staff & management is priceless in these less fortunate times.
20 April 2026
Coppelia House is a wonderful, friendly home, that has made my mum feel safe and happy. My family are so impressed with all the amazing staff, nothing is too much trouble. It feels like a large family.
14 April 2026
Coppelia house is a very clean and friendly care home. The staff are very friendly professional and attentive to the residents needs. It was a pleasure visiting and always has been. My aunt is well cared for and is treated with respect and care. She has really settled in well and is well looked
after.
12 February 2026
Staff always friendly and helpful, brothers' needs are met and he is well looked after in a safe and secure location.
28 January 2026
Coppelia House and staff are great. They care about their residents and have a personalised individual approach. They look after family as well as residents. The rooms and communal areas are clean and well decorated. I am very happy with Dad's care. Thank you.
26 January 2026
New management from the latter half of 2025 has been a breath of fresh air and has brought new life to Coppelia House. There has been a marked improvement in many areas, from care standards and staff positivity to homely improvements around the building and also there is a clearer sense of community
amongst the residents. Keep up the good work!
21 January 2026
As a friend to a resident (1 year) of Coppelia House I am very happy with the care Jean is receiving. Her personal care is excellent & her room clean, light & functional. I am always welcomed wth smiles & friendliness whenever I visit. The general atmosphere here is jolly, caring & gentle!
13 January 2026
My father-in-law is currently residing at Coppelia and is thoroughly enjoying his experience. I have observed firsthand the excellent care provided by the staff and believe the current management is doing a commendable job in maintaining the home's efficient operation. The rooms are basic but remain
welcoming and the meals are varied and flavourful. All the residents appear to be happy and well cared for.
05 January 2026
I have been visiting Coppelia House for approx 2 years and every time the staff have been very welcoming. They have always kept me up to date and their care giving is excellent. I would like to thank each and everyone for their dedication and commitment in providing great care.
21 October 2025
On a daily basis the staff and manager at Coppelia House surpass my expectations, They have welcomed my parents with kindness, compassion and understanding. They have enabled my parents to stay together, allowing my father to continue to care for my mother with discrete support and more direct
help when needed. They have enabled his independence in a way that I never thought possible. He is enjoying discovering a new and welcoming community within walking distance of Coppelia House in the knowledge that my mother is well cared for in his absence.
The food and catering is outstanding with an excellent menu and my mother has started eating a little food again after months of refusing everything but soup.
I am always welcomed and able to discuss my parent's care. The care plan for my parents has ensured that both dental and medical needs have been met with speed and efficiency.
I can't fault the professionalism of the whole team and highly recommend them.
15 September 2025
Very good experience. The management have always been very helpful along with the staff.
15 September 2025
We have always found staff excellent - caring and can't do enough for their residents. Cleanliness is first class. All residents are clean and happy.
10 September 2025
Overall I want to express gratitude, especially to the caregivers who do their best to create a calm, cheerful and safe ambience and undertake personal care with respect. Almost always they seem affectionate, kind, patient; they are usually capable, observant, supportive of each other and
appropriate in seeking help. I cannot speak highly enough of them.
The manager is accessible, friendly and has a sunny disposition which affects us all. Staff are helpful and competent if we ask for extra help. Coppelia seems welcoming, institutional and often cheerfully informal.
These aspects of my sister's care are really valued by all the family.
07 July 2025
My aunt who has vascular dementia, moved into Coppelia House in July 2024. When we were first shown around we knew she would be well look after and happy there. It took her a few months to get settled but she is very happy there. The staff are always really friendly towards me and are proffessional
and kind to the residents. Coppelia House has always smelt clean and homely. My aunt is looking so much better since being resident there as she doesn't have anything to worry about. I would not hesitate to recommend Coppelia for anyone needing residential care.
23 May 2025
My experience has been that the staff at Coppelia House are warm, friendly and place the wellbeing of the residents at the heart of all they do. Every member of the team is approachable, kind and supportive even when at their most busy. What stands out from spending time at Coppelia is the respect
that is shown to each resident by the staff.
Mum has been treated with understanding, dignity and compassion throughout her time at Coppelia and her personal needs and interests have been accommodated by staff going above and beyond to ensure she is still able to pursue her passions and allowing her personality to shine. She feels loved, valued and safe.
Staff are always ready with a smile or a reassuring word and that support extends not only to residents but also to visiting family members, who are made to feel welcome at all times, making everyone feel included and at ease.
Thank you Coppelia for all you do!