
Coppelia feels like a home from homeVeronica G(Daughter of Resident/Service User)

We were glad we could move her into care within the same community she had lived in for 25 years.Paul B(Son of Resident/Service User)

She enjoys the food and especially loves chatting to the staff as they are all so friendly,Sandra C(Niece of Resident/Service User)

Coppelia feels like a home from homeVeronica G(Daughter of Resident/Service User)

We were glad we could move her into care within the same community she had lived in for 25 years.Paul B(Son of Resident/Service User)

She enjoys the food and especially loves chatting to the staff as they are all so friendly,Sandra C(Niece of Resident/Service User)

Coppelia House is located in the town of Moretonhampstead on the edge of Dartmoor and has access to local amenities all within a short walking distance of the home, including a range of shops, pubs, the library and a church.
The home has been providing exceptional care for over 100 years and has undergone several developments while still maintaining its original character and features.
Coppelia has the feel of...
Care Provided by Coppelia House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We welcome a conversation to understand you or your loved ones needs so that we can provide information on our fees.
The price(s) shown are provided by the care home. Contact Coppelia House for full pricing details and T&Cs.
Contact Coppelia House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Peninsula Care Homes Ltd
- Private Owned
Person in charge
- Jemma Bowden (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (30)
Visiting
- Welcome visitors and look forward to welcoming you. If you would like to see the manager would suggest making an appointment.
Parking
- Limited parking opposite the home.
Coppelia House Reviews (68)
Coppelia House has a Review Score of 9.6 (9.568) out of 10, based on 25 reviews in the last 2 years.
Over all time Coppelia House has 68 reviews.
There is always a calm, relaxed atmosphere when I visit. My parents are so happy to be living in Coppelia House and we are happy knowing they are safe and well looked after. Thank you.
Thank you so much for your review of Coppelia House and we love caring for your parents.
Very friendly welcoming staff.
Coppelia House have endlessly cared for my aunty at such a difficult time in her life. I cannot thank the amazing staff enough.
Thank you so much for your heartfelt review of Coppelia House.
1 warm and friendly staff and environment who do their best to make residents feel it is a home. Welcoming and supportive to both residents, friends and family.
Thank you for your review of Coppelia House. We have a great team who work hard to create a home from home environment
Dad moved in just over 3 wks ago & the staff have been most helpful in helping him make his transition, being kind & patient while he adjusted to his new surroundings.
Thank you for sharing your early experience with Coppelia House. We hope your dad continues to enjoy all Coppelia offers and our enjoys our refurbishment when completed.
Absolutely brilliant. Always very helpful. Polite and caring, a great improvement.
Thank you for your positive review of Coppelia. The team are doing well
Very friendly. Always welcoming to visitors. Anytime always available to help. Husband has nice room with a view. Good food. Comfortable.
Thank you for taking the time to share your experience. Were pleased to hear such positive feedback about the support, comfort and environment.
All staff kind and caring to both Jean and myself when visiting. Her personal care has been excellent and visitors are always greeted with tea and smiles. Staff support over the last weeks of Jean's life was invaluable during a very difficult time.
Thank you for sharing your experience. Our team takes great pride in providing gentle, respectful care and comfort during such difficult times
The care staff have been wonderful with mum and made her one of their family, she has settled in very well and my mum says 'she;s enjoyed it her and there is lots to do'. She's always clean and hair brushed and smells lovely of her perfume and also enjoys her lovely home cooked meals.
Thank you for your review of Coppelia House. We are delighted to hear your mum is settled and enjoying life at Coppelia.
I have visited many relatives in several care homes across the UK and Coppelia House is by far the best most caring home and it is a pleasure to visit our nan. The trust I have in all the staff & management is priceless in these less fortunate times.
Thank you so much for your positive and heartfelt review of Coppelia House.
Coppelia House is a wonderful, friendly home, that has made my mum feel safe and happy. My family are so impressed with all the amazing staff, nothing is too much trouble. It feels like a large family.
Thank you so much for your review of Coppelia House. As a family owned and run company we are delighted to hear you describe Coppelia team as a large family.
Coppelia house is a very clean and friendly care home. The staff are very friendly professional and attentive to the residents needs. It was a pleasure visiting and always has been. My aunt is well cared for and is treated with respect and care. She has really settled in well and is well looked after.
Thank you so much for your positive review of Coppelia House.
Staff always friendly and helpful, brothers' needs are met and he is well looked after in a safe and secure location.
Thank you for your review of Coppelia House. We appreciate everyone sharing their experience and recognising the teams efforts.
Coppelia House and staff are great. They care about their residents and have a personalised individual approach. They look after family as well as residents. The rooms and communal areas are clean and well decorated. I am very happy with Dad's care. Thank you.
Thank you so much for the review of Coppelia House. We all appreciate the time taken, praising the hard work of our team and helping others looking for a local care home.
New management from the latter half of 2025 has been a breath of fresh air and has brought new life to Coppelia House. There has been a marked improvement in many areas, from care standards and staff positivity to homely improvements around the building and also there is a clearer sense of community amongst the residents. Keep up the good work!
Thank you so much we agree the new manager and her team are doing brilliantly.
As a friend to a resident (1 year) of Coppelia House I am very happy with the care Jean is receiving. Her personal care is excellent & her room clean, light & functional. I am always welcomed wth smiles & friendliness whenever I visit. The general atmosphere here is jolly, caring & gentle!
Thank you so much for sharing your positive impressions of Coppelia House. We are grateful for everyone taking the time to share their experience.
My father-in-law is currently residing at Coppelia and is thoroughly enjoying his experience. I have observed firsthand the excellent care provided by the staff and believe the current management is doing a commendable job in maintaining the home's efficient operation. The rooms are basic but remain welcoming and the meals are varied and flavourful. All the residents appear to be happy and well cared for.
Thank you for your kind review. We're delighted to hear your father-in-law is enjoying his time with us and that you've seen the care, welcome and good food our team work hard to provide.
I have been visiting Coppelia House for approx 2 years and every time the staff have been very welcoming. They have always kept me up to date and their care giving is excellent. I would like to thank each and everyone for their dedication and commitment in providing great care.
Thank you so much for the positive review of Coppelia House
The food and catering is outstanding with an excellent menu and my mother has started eating a little food again after months of refusing everything but soup.
I am always welcomed and able to discuss my parent's care. The care plan for my parents has ensured that both dental and medical needs have been met with speed and efficiency.
I can't fault the professionalism of the whole team and highly recommend them.
Thank you for your wonderful feedback. We're truly delighted that your parents feel supported, cared for, and able to enjoy life together at Coppelia House. Enabling independence, dignity, and genuine connection lies at the heart of our mission, and it means so much to know this has made a difference to your family. We'll be sure to share your kind words with the whole team.
Very good experience. The management have always been very helpful along with the staff.
Thank you so much for your review of Coppelia. We will share your kind words with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 10 August 2026Coppelia House would love to show you around the home and beautiful garden. Please do contact the home to discuss your requirements and see if Coppelia is right for you short or long term
News (16) & Events (0)
- 25 Mar 2026
We are delighted to share the link to our latest newsletter highlighting life across our homes. Printed copies are available within our homes and we are happy to share with...
- 24 Feb 2026
We continue our Meet the Team series with a very special celebration — 25 years of dedication from one of our valued team members, Vicky Care Lead at Plymbridge House...
- 13 Feb 2026
Strengthening Assurance and Oversight Across Peninsula Care Homes At Peninsula Care Homes, we have always believed that outstanding care is built on strong foundations — clear oversight, professional accountability, and...
There are no upcoming events for Coppelia House.
Awards / Recognitions (1)
- 13 Mar 2025Recipient: Peninsula Care Homes Ltd
Accreditations
There are no accreditations posted yet for Coppelia House.
Meet the Team (2)

With a genuine passion for person-centred care, I strive to create a home where every resident feels safe, valued, and truly cared for. My approach as a manager is to lead with compassion, empowering staff to work as a strong, supportive team while maintaining the highest standards of care and dignity. I started my journey with Peninsula Care Homes as a care assistant and have developed my skills through a variety of roles, including care assistant, senior care assistant, care lead and deputy manager, before becoming Coppelia House Home Manager.
I believe a care home should feel like a big family – filled with warmth, kindness, and meaningful connections.
I take pride in building trusting relationships with residents and their loved ones, ensuring they feel listened to and reassured. My goal is to create an environment where every moment matters, where residents feel at home, and staff feel proud to make a difference every day.

Laura is often the first team member a visitor will meet on arrival at Coppelia House. She lives locally and joined us in 2025. She supports the residents and home team with all administrative duties, which range from welcoming visitors, updating records, supporting compliance, and ensuring team members complete their training.
Laura was recently featured in our Meet the Team series available on our news and website.
Frequently Asked Questions about Coppelia House
What types of Care is Coppelia House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Coppelia House have?
There are 30 Single Rooms.
What are the Facilities & Services at Coppelia House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Coppelia House to the centre of Newton Abbot?
11.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppelia House to verify any information. View our terms and conditions. Coppelia House has an Enhanced Service -more info.