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Coppelia House

Court Street, Moretonhampstead, Newton Abbot, Devon TQ13 8LZ
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Coppelia feels like a home from homeVeronica G(Daughter of Resident/Service User)
Coppelia House, Newton Abbot
We were glad we could move her into care within the same community she had lived in for 25 years.Paul B(Son of Resident/Service User)
Coppelia House, Newton Abbot
She enjoys the food and especially loves chatting to the staff as they are all so friendly,Sandra C(Niece of Resident/Service User)
Coppelia House, Newton Abbot

Coppelia House is located in the town of Moretonhampstead on the edge of Dartmoor and has access to local amenities all within a short walking distance of the home, including a range of shops, pubs, the library and a church.

The home has been providing exceptional care for over 100 years and has undergone several developments while still maintaining its original character and features.

Coppelia has the feel of...  

Care Provided by Coppelia House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,420 - £1,740N/A
Residential Dementia Care£1,420 - £1,740N/A

We welcome a conversation to understand you or your loved ones needs so that we can provide information on our fees.

Contact Coppelia House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Jemma Bowden (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (30)

Visiting

  • Welcome visitors and look forward to welcoming you. If you would like to see the manager would suggest making an appointment.

Parking

  • Limited parking opposite the home.

Coppelia House Reviews (68)

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9.6

Coppelia House has a Review Score of 9.6 (9.568) out of 10, based on 25 reviews in the last 2 years. Over all time Coppelia House has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Pat D (Friend of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience

We have always found staff excellent - caring and can't do enough for their residents. Cleanliness is first class. All residents are clean and happy.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your review of Coppelia. We appreciate you taking the time to share your experience, and will share with the team your kind words.

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Review from Jane G (Sister of Resident) published on 10 September 2025 Submitted via Postal Card
Overall Experience
Overall I want to express gratitude, especially to the caregivers who do their best to create a calm, cheerful and safe ambience and undertake personal care with respect. Almost always they seem affectionate, kind, patient; they are usually capable, observant, supportive of each other and appropriate in seeking help. I cannot speak highly enough of them.
The manager is accessible, friendly and has a sunny disposition which affects us all. Staff are helpful and competent if we ask for extra help. Coppelia seems welcoming, institutional and often cheerfully informal.

These aspects of my sister's care are really valued by all the family.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for a wonderful review of Coppelia House which we will share with the team

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Review from D M (Nephew of Resident) published on 7 July 2025 Submitted via Website
Overall Experience

My aunt who has vascular dementia, moved into Coppelia House in July 2024. When we were first shown around we knew she would be well look after and happy there. It took her a few months to get settled but she is very happy there. The staff are always really friendly towards me and are proffessional and kind to the residents. Coppelia House has always smelt clean and homely. My aunt is looking so much better since being resident there as she doesn't have anything to worry about. I would not hesitate to recommend Coppelia for anyone needing residential care.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your positive review of Coppelia House

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Review from L C (Daughter of Resident) published on 23 May 2025 Submitted via Website
Overall Experience
My experience has been that the staff at Coppelia House are warm, friendly and place the wellbeing of the residents at the heart of all they do. Every member of the team is approachable, kind and supportive even when at their most busy. What stands out from spending time at Coppelia is the respect that is shown to each resident by the staff.
Mum has been treated with understanding, dignity and compassion throughout her time at Coppelia and her personal needs and interests have been accommodated by staff going above and beyond to ensure she is still able to pursue her passions and allowing her personality to shine. She feels loved, valued and safe.
Staff are always ready with a smile or a reassuring word and that support extends not only to residents but also to visiting family members, who are made to feel welcome at all times, making everyone feel included and at ease.

Thank you Coppelia for all you do!

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for sharing your heartfelt review and experience of Coppelia House. We will certainly share your kind words with our team

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Review from Alex A (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience

Coppelia was our second home with Mum! She was happy, extremely well cared for, and felt loved there. The staff are amazing, so committed to their residents, and really become a part of their family. Access to discuss Mum's needs was immediate and we were kept in touch with all the time. We visited nearly every day and being able to fit visits in at most hours of the day helped us continue a very involved relationship with Mum.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for writing a review. We really appreciate your feedback. The whole team at Coppelia will be delighted to hear your positive comments. Thank you.

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Review from Jolyon A (Son of Resident) published on 12 August 2024 Submitted via Website
Overall Experience

I take great pleasure in recommending all at Coppelia House, over the last few months my father resided there. I was always made to feel very welcome and highly informed with information on my father's well-being. The care was 100%. I even had the pleasure of sampling the delightful homecooked food that Dad took a lot of pleasure eating and enjoying the wonderful gardens, chatting to the wonderful staff. I can't recommend the home and staff anymore and so pleased we moved him there until his last days. Keep up the great work, I'm sure you all will.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for a wonderful review which we will share with our team.

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Review from Vanessa O (Daughter of Resident) published on 24 November 2023 Submitted via Website
Overall Experience

Mum came to Coppelia House in April 2023 for respite care after a fall in her flat. She quickly decided she would like to stay as she felt safe and comfortable in her own room with friendly and supportive staff. Her visitors were always welcomed by the staff, and we enjoyed sitting out together in the sunny garden. Mum received excellent palliative care in the home as she neared the end of her long life and we were kept well informed of her condition. Thank you to all the staff at Coppelia House for looking after Mum in such a caring, respectful way.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for writing such a lovely review. Your review touches on so much of what we strive to provide every day. The whole team at Coppelia House will be so pleased to read your feedback. Thank you again.

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Review from H B (Daughter of Resident) published on 24 August 2023 Submitted via Website
Overall Experience
The home was extremely helpful and quick at getting Mum in, as both parents became ill at the same time.
Mum settled in very well and the staff were very welcoming and caring.
My mum has dementia and her biggest problem was understanding the foreign workers. We have moved Mum to be with her husband of sixty-seven years, as this wasn’t the place for my father to stay.

Many thanks to all staff.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for taking the time to write a review. The whole team will be pleased to hear how their care was appreciated. Thank you for the feedback, much appreciated.

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Review from R H (Son of Resident) published on 15 August 2023 Submitted via Website
Overall Experience

My father and us, his family, are extremely fortunate to have a care home of such a high calibre on our doorstep. He needed 24/7 care and he got it, he was well fed and kept clean, (his words) The staff were/are very obliging and do everything in their power to make the whole situation as homely and pleasant as possible. Our particular situation was difficult and became more acute over time, the staff true to form were understanding and accommodating to which we are very grateful. Thank you.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for taking the time to write such a lovely review. The whole team will be delighted to hear your positive feedback. Thank you.

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Review from H C (Son of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Ma was here for 5 years. She was always treated with much love, respect and humility. She felt safe and secure at Coppelia House. Throughout Covid and after there was always emphasis on the happiness of the folks in care. For me, it's been a real comfort that Ma was here being looked after.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for your review, we appreciate you taking the time to do this. We're really pleased that your mother was so happy at Coppelia. The whole care team will be delighted to hear the positive feedback. Thank you.

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Review from Lois R (Daughter of Resident) published on 21 June 2023 Submitted via Website
Overall Experience

Mum spent a month at Coppelia House to recover following major surgery. We cannot fault the care Mum received - the staff were all friendly, good-humoured and extremely professional, especially when helping Mum get used to coping with the stoma she had following surgery. Nothing was too much trouble. Also, Mum said the quality and variety of the meals were exceptional.

Reply from Stephen Arnold, Director at Coppelia House

Thank you very much for such a lovely review. It's great to hear that both you and your mum are so pleased with the care our team give. Thank you.

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Review from Jan E (Daughter of Resident) published on 10 January 2023 Submitted via Website
Overall Experience

With gratitude for the care and love our mother received; you gave us peace of mind and you gave our mother warmth and joy. Together you've created a future for continuing professionalism and care for all.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your kind words which we will share with the team. We miss your mother greatly and send our best wishes to you and your family.

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Review from Diane C (Daughter of Resident) published on 7 December 2022 Submitted via Website
Overall Experience

Our mother was not always the easiest of residents to manage. Nevertheless, the staff were always caring, loving supportive and patient with her. She has been a long-term resident of several years and only recently passed away. The end-of-life care they provided for our mother was exceptional and the support towards our family. Most staff are permanent, not agency and have worked there for many years. All meals and cakes are prepared and home cooked at Coppelia House. Just like home cooking and very tasty and nutritional. Our mother had the freedom to move around the home as she wished day/night time, where safe to. Where some residential homes restrict their movement throughout the day and night. I felt Mum was in a safe environment. She had a lovely garden view. It was a pleasure getting to know the staff over the years.

Reply from Stephen Arnold, Director at Coppelia House

Thank you for your kind and thoughtful review. The team at Coppelia will be so grateful for your positive feedback. Thank you, Stephen

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Review from Jan P (Daughter of Resident) published on 2 December 2022 Submitted via Website
Overall Experience

My mother received end of life care at Coppelia in November. I cannot praise the staff enough for their care and attitude towards her and my family. They made a very difficult time as comfortable as possible for all us and their dedication and support was outstanding.

Reply from Stephen Arnold, Director at Coppelia House

Thank you very much for taking the time to write a review. The care team will be delighted to hear your positive feedback. Really great to hear how much they are appreciated. Thank you, Stephen

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Review from David G (Son of Resident) published on 15 August 2022 Submitted via Website
Overall Experience

My father enjoyed his time at Coppelia House Care Home and was well looked after. He comments that the staff worked very hard and were wonderful. He enjoyed the activities, there was a good quiz and interesting word games which he was enthusiastic about joining in with. His own room had a wonderful view of the town and valley beyond it. The gardens were interesting and relaxing to walk or sit in. Food good. Staff on the ball when we visited or rang.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for your positive review of Coppelia House. We will certainly share your feedback with our team.

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Review from Veronica G (Daughter of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

My mother has been a resident at Coppelia House Care Home for five years. She's 96 years old and has dementia. I can tell she's happy and settled and she loves the people that care for her. Coppelia feels like a home from home by avoiding the temptation to create the institutionalised structures that others misguidedly believe are necessary. The carers are kind and helpful and the atmosphere is relaxed and informal. When issues arise they are dealt with promptly and efficiently. My mother, unfortunately, got infected with Covid at the beginning of the pandemic and if it hadn't been for the amazing care she received at Coppelia I'm sure she would have died. They went over and above what was expected of them and I will always be grateful for this. I wouldn't hesitate recommending Coppelia to anyone who is thinking about residential care either for themselves or a relative. It's a very special place and, despite the obstacles created for the sector by this government, it does an incredible job.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your kind words and heartfelt review. It's an honour to be able to care for your mum for so long. Thank you.

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Review from Kim S (Daughter of Resident) published on 20 June 2022 Submitted via Website
Overall Experience

The staff are amazing, nothing is too much trouble. They treat my mum as if she is one of the family, I cannot ask for anything more. As I said, they are all just amazing. The food is good most of the time but Mum struggles a bit with the big portions, not a bad thing.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for your review of Coppelia House and kind words about the staff who work hard to provide excellent care.

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Review from Ian H (Husband of Resident) published on 9 November 2021 Submitted via Postal Card
Overall Experience
My wife has been in the home for three and a half years. She suffers from advanced Alzheimer's. She cannot see, walk, feed herself or perform any other functions.

The staff are brilliant and look after her well. The home's management has been exceptional. My wife is happy, contented and relaxed. Although she can no longer find the right words to be able to say. All of the staff and managers spend time with her and anticipate her needs. They all are welcoming to me and keep me informed of any issues.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you so much for taking the time to review Coppelia House. It is our pleasure to care for your wife and meet yourself and your family. I will share your review with the staff who I know love receiving them. Take care.

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Review from Paul B (Son of Resident) published on 14 October 2021 Submitted via Website
Overall Experience

We had to move Mum into Coppelia House Care Home at the end of 2019 due to her deteriorating health. We were glad we could move her into care within the same community she had lived in for 25 years. The staff and volunteers at Coppelia were so nice, pleasant and professional from the first moment we talked to them. I got to know several of them during early visits and Mum was always very happy with the service she received at Coppelia. If truth be told, she didn't want to be anywhere other than home, but Coppelia was about as close to home as she could wish for. Unfortunately, Covid struck soon after she entered Coppelia, so visiting had to be restricted somewhat, but I always felt Mum was being well looked after and her safety was their main concern. Just before she died, restrictions were eased a little and she was able to go on short trips outside Coppelia. I know the staff were truly upset when she died and this was very touching. I can't think of a better place for Mum to spend her last days.

Reply from Louise Arnold, Managing Director at Coppelia House

Thank you for such a heartfelt review of Coppelia. We all miss your mum and it was a great pleasure to meet and help care for her.

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Review from David S (Son of Resident) published on 6 September 2021 Submitted via Website
Overall Experience

Coppelia House is my step-father's home and was my mother's too. The staff there are wonderful, and treat residents with kindness, respect and love. They are dedicated, helpful and accessible, and have been of great assistance to our whole family. I would certainly recommend Coppelia House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 June 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 10 August 2026

Coppelia House would love to show you around the home and beautiful garden. Please do contact the home to discuss your requirements and see if Coppelia is right for you short or long term

News (16) & Events (0)

News
  • 25 Mar 2026

    We are delighted to share the link to our latest newsletter highlighting life across our homes. Printed copies are available within our homes and we are happy to share with...

  • 24 Feb 2026

    We continue our Meet the Team series with a very special celebration — 25 years of dedication from one of our valued team members, Vicky Care Lead at Plymbridge House...

  • 13 Feb 2026

    Strengthening Assurance and Oversight Across Peninsula Care Homes At Peninsula Care Homes, we have always believed that outstanding care is built on strong foundations — clear oversight, professional accountability, and...

Upcoming Events

There are no upcoming events for Coppelia House.

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Coppelia House.

Meet the Team (2)

Jemma Bowden
Jemma BowdenJob Title:ManagerJoined: 2016

With a genuine passion for person-centred care, I strive to create a home where every resident feels safe, valued, and truly cared for. My approach as a manager is to lead with compassion, empowering staff to work as a strong, supportive team while maintaining the highest standards of care and dignity. I started my journey with Peninsula Care Homes as a care assistant and have developed my skills through a variety of roles, including care assistant, senior care assistant, care lead and deputy manager, before becoming Coppelia House Home Manager.

I believe a care home should feel like a big family – filled with warmth, kindness, and meaningful connections.

I take pride in building trusting relationships with residents and their loved ones, ensuring they feel listened to and reassured. My goal is to create an environment where every moment matters, where residents feel at home, and staff feel proud to make a difference every day.

Laura Worth
Laura WorthJob Title:Home AdministratorJoined: 2025

Laura is often the first team member a visitor will meet on arrival at Coppelia House. She lives locally and joined us in 2025. She supports the residents and home team with all administrative duties, which range from welcoming visitors, updating records, supporting compliance, and ensuring team members complete their training.

Laura was recently featured in our Meet the Team series available on our news and website.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Coppelia House to verify any information. View our terms and conditions. Coppelia House has an Enhanced Service -more info.