Submit a Review for The Firs Residential Home
33 West Hill, Budleigh Salterton, EX9 6AE
View full details of The Firs Residential HomeLatest Reviews for The Firs Residential Home
24 June 2026
I wanted to put excellent against many of these categories below but have had issues with nightstaff that are currently being addressed. My experience with the current manager is excellent and the day staff who treat me with kindness and respect and can't do enough for me.
18 June 2026
The care mum has received has been truly marvellous. Every member of staff has shown genuine kindness, patience and understanding, and they take the time to get to know her as a person. The activities programme is immense, varied, engaging and thoughtfully planned - and it has made a remarkable
difference to her well-being. We feel very grateful for the support she receives.
18 June 2026
Very useful respite - I have made good progress and now able to return home thanks to the staff at The Firs.
12 June 2026
I have been here 2 weeks and settled in very well. The staff and Emma the manager have made sure I am so well cared for.
12 June 2026
The transition to The Firs residential home has been very smooth. Mum has settled in very well, mum has been enjoying all the activities. The staff have been excellent and Emma has gone above and beyond to make sure mum feels happy and safe.
10 June 2026
Very friendly staff. Residents well cared for. Social meetings and activities amazing. Would be useful for relative to let themselves in/out of home. Less work for the carers.
05 June 2026
Staff are friendly, welcoming and experienced in the needs of older people: my mum needs alot of hands on support with toileting and self care. She is well cared for by the staff, she enjoys the daily activities provided every single day. She enjoys breakfast in bed and then being helped to the
lounge the home is well staff, well run and v. clean we are very happy with our experience.
26 May 2026
We are more than happy with the care at this home. Our father is settled, feels safe and is happy - we cant ask for more. The day outs seem a firm favorite so more of those would be perfect.
26 May 2026
I find The Firs to be a very lovely, happy and caring home. They have activities, day trips and entertainment to amuse the residents. Our father is very happy here, he always tells us he is well looked after and that is the main thing. He loves the food, the staff and always seems well cared for.
26 May 2026
Allways frendy heldfull kind management and staff second to none would recconend hightly
22 May 2026
Very happy at The First Residential Home. I have been here nearly 3 years. Food very good and plentiful. Staff very helpful and friendly, no complaints at all.
22 May 2026
The Firs is a lovely care home the staff are really friendly nothing is too much trouble for them. The manager is approachable and friendly. The home is very clean and very well decorated.
15 May 2026
I have no concerns whatsoever with the care home or staff.
11 May 2026
Mum come into The Firs last May 2025. I think its fair to say mum is very happy here. So if mum is happy we are all happy. She has a clear friend here called Hazel who was a former neighbour who she loves too. Mum always comments on how well she is looked after and the lovely staff. They do lots of
great activities. She is very happy.
09 January 2026
Fantastic from start - staff are amazing - kind. Attentive + warm. Great facilities + so much to do. Can't fault.
04 November 2025
The team at The Firs are so kind and caring. They work extremely hard to make sure their resident's are looked after and there are plenty of activities for everyone to get involved in. Nothing is too much trouble and there is always a warm welcome. Everybody is treated as an individual not just a
number they are brilliant!
06 August 2025
We had to put a family friend into a care home after struggling at home alone, she was very nervous and apprehensive about going into a care home, but from the moment she arrived she was made very welcome by the friendly staff and management team which put her mind at ease. She has settled in very
well and thoroughly enjoying the many activities that the home put on. She really looks forward to her favourite roast dinner. She is certainly living her best life. Amazing care home with amazing staff, would highly recommend.
29 July 2025
My nan spent 6 months at The Firs before passing away in April this year, the staff made her feel so welcome and so did the residents. The activity coordinators are amazing, so many varied different activities, my nan joined in with cooking, flower arranging, arts and crafts, bingo, knitting, all
things which hadn't been possible for her for years. The food at The Firs was lovely, with varied meals, multiple options. Staff always alerted us if they had any concerns, following all the correct procedures when she fell, or when she had a rash or a swollen leg, for example. Myself and my family I can't recommend The Firs enough.
15 May 2025
Whenever we visit we are always welcomed and never made to feel in the way. Always offered a cup of tea and a room for chat. The activities they have are amazing, the food always looks lovely. The staff very accommodating and caring. The home has a lovely look and ambience about it. They ring you as
soon as there is a problem. I would like to think there's a home like this available if ever I needed it.
15 May 2025
A fabulous place. I feel I am visiting Mum in her home, not a care home, she seems so comfortable. Who wouldn't though, with such kind, attentive and polite carers. And the food! What a selection on the menu. Walking around, there is so much on the walls to make you stop look and interact with Mum
rather than just walk between rooms. It's as good as you could want for your mum.
Latest Reviews for The Firs Residential Home
24 June 2026
I wanted to put excellent against many of these categories below but have had issues with nightstaff that are currently being addressed. My experience with the current manager is excellent and the day staff who treat me with kindness and respect and can't do enough for me.
18 June 2026
The care mum has received has been truly marvellous. Every member of staff has shown genuine kindness, patience and understanding, and they take the time to get to know her as a person. The activities programme is immense, varied, engaging and thoughtfully planned - and it has made a remarkable
difference to her well-being. We feel very grateful for the support she receives.
18 June 2026
Very useful respite - I have made good progress and now able to return home thanks to the staff at The Firs.
12 June 2026
I have been here 2 weeks and settled in very well. The staff and Emma the manager have made sure I am so well cared for.
12 June 2026
The transition to The Firs residential home has been very smooth. Mum has settled in very well, mum has been enjoying all the activities. The staff have been excellent and Emma has gone above and beyond to make sure mum feels happy and safe.
10 June 2026
Very friendly staff. Residents well cared for. Social meetings and activities amazing. Would be useful for relative to let themselves in/out of home. Less work for the carers.
05 June 2026
Staff are friendly, welcoming and experienced in the needs of older people: my mum needs alot of hands on support with toileting and self care. She is well cared for by the staff, she enjoys the daily activities provided every single day. She enjoys breakfast in bed and then being helped to the
lounge the home is well staff, well run and v. clean we are very happy with our experience.
26 May 2026
We are more than happy with the care at this home. Our father is settled, feels safe and is happy - we cant ask for more. The day outs seem a firm favorite so more of those would be perfect.
26 May 2026
I find The Firs to be a very lovely, happy and caring home. They have activities, day trips and entertainment to amuse the residents. Our father is very happy here, he always tells us he is well looked after and that is the main thing. He loves the food, the staff and always seems well cared for.
26 May 2026
Allways frendy heldfull kind management and staff second to none would recconend hightly
22 May 2026
Very happy at The First Residential Home. I have been here nearly 3 years. Food very good and plentiful. Staff very helpful and friendly, no complaints at all.
22 May 2026
The Firs is a lovely care home the staff are really friendly nothing is too much trouble for them. The manager is approachable and friendly. The home is very clean and very well decorated.
15 May 2026
I have no concerns whatsoever with the care home or staff.
11 May 2026
Mum come into The Firs last May 2025. I think its fair to say mum is very happy here. So if mum is happy we are all happy. She has a clear friend here called Hazel who was a former neighbour who she loves too. Mum always comments on how well she is looked after and the lovely staff. They do lots of
great activities. She is very happy.
09 January 2026
Fantastic from start - staff are amazing - kind. Attentive + warm. Great facilities + so much to do. Can't fault.
04 November 2025
The team at The Firs are so kind and caring. They work extremely hard to make sure their resident's are looked after and there are plenty of activities for everyone to get involved in. Nothing is too much trouble and there is always a warm welcome. Everybody is treated as an individual not just a
number they are brilliant!
06 August 2025
We had to put a family friend into a care home after struggling at home alone, she was very nervous and apprehensive about going into a care home, but from the moment she arrived she was made very welcome by the friendly staff and management team which put her mind at ease. She has settled in very
well and thoroughly enjoying the many activities that the home put on. She really looks forward to her favourite roast dinner. She is certainly living her best life. Amazing care home with amazing staff, would highly recommend.
29 July 2025
My nan spent 6 months at The Firs before passing away in April this year, the staff made her feel so welcome and so did the residents. The activity coordinators are amazing, so many varied different activities, my nan joined in with cooking, flower arranging, arts and crafts, bingo, knitting, all
things which hadn't been possible for her for years. The food at The Firs was lovely, with varied meals, multiple options. Staff always alerted us if they had any concerns, following all the correct procedures when she fell, or when she had a rash or a swollen leg, for example. Myself and my family I can't recommend The Firs enough.
15 May 2025
Whenever we visit we are always welcomed and never made to feel in the way. Always offered a cup of tea and a room for chat. The activities they have are amazing, the food always looks lovely. The staff very accommodating and caring. The home has a lovely look and ambience about it. They ring you as
soon as there is a problem. I would like to think there's a home like this available if ever I needed it.
15 May 2025
A fabulous place. I feel I am visiting Mum in her home, not a care home, she seems so comfortable. Who wouldn't though, with such kind, attentive and polite carers. And the food! What a selection on the menu. Walking around, there is so much on the walls to make you stop look and interact with Mum
rather than just walk between rooms. It's as good as you could want for your mum.