Submit a Review for Southlands Residential Care Home
21 Coombeshead Road, Highweek, Newton Abbot, TQ12 1PY
View full details of Southlands Residential Care HomeLatest Reviews for Southlands Residential Care Home
13 January 2026
My dear mum went into Southlands about six months ago when she was 96 years old. I can only say how wonderful the Management and ALL the staff are. I was apprehensive when mum first went into care after I had been looking after her for many years myself. I soon discovered how very lucky we as a
family were to have them caring for mum, until sadly she passed away. The home is beautifully furnished, in a lovely location, and the staff are all very kind and genuinely care for the residents. They are amazingly supportive to not only the residents , but also we as family members. I would like to say a heartfelt thank you to all the lovely people who made my mothers stay there so positive.
12 January 2026
My mother in law was a resident at Southlands for 6 months until she recently passed away. I always found the whole team at the home were extremely helpful and approachable whenever I spoke to them, The home itself was always kept spotlessly clean, and is in a lovely location. I can only conclude
this review by saying a very big thank you for the support and kindness shown to my wife and I during this difficult time.
12 January 2026
Mum enjoyed her stay in Southlands, the staff were so caring and friendly and the activities were very varied she especially enjoyed the quiz's and music afternoons. We as a family felt very confident she felt safe and well looked after.
Thank you Southlands and the fantastic team.
06 January 2026
We all want the best for our loved ones. Southlands was the best Care Home I found for my mother, and she has lived here for around 3 years now. It takes time to adjust to a new environment, but from the start the staff were all very kind and thoughtful and made her feel at home. There is always a
homely, friendly, jovial atmosphere, a real home from home. The staff are wonderful and take the time to chat with her, and are genuinely interested. It's not just a job, you can just tell they really do care. I can't speak highly enough of them, they are true diamonds! They are always very welcoming, respectful and caring to both residents and visitors alike. It's a pleasure visiting and a real comfort knowing that my mother is in safe hands. There are plenty of activities laid on, and time to socialise with others, or simply spend time in her lovely room overlooking the patio and garden. The home is lovely, bright, clean and airy. My mother is happy here and that's a real comfort to me.
05 November 2025
My mum spent her last two and half years at Southlands and received the most wonderful care. She was becoming ill and immobile when she had to go into care and her health was declining rapidly. The staff were amazing and incredibly caring, always kept the family informed, and we were so lucky to
find Southlands. Mum became bedbound in the last months of her life and needed intensive nursing for several months before she died. The staff were incredible. I cannot speak highly enough of both the staff and the home in general and thank them with all my heart for making Mums last days as comfortable as possible.
31 October 2025
My Mother lived at Southlands for 3 Years. It is the nicest care home I have ever visited.
The home is really friendly and the residents rooms are homely, they can have their own possesions around them.
The staff go above and beyond, they really care about the residents and I always felt that my
Mum was loved
by the way the staff spoke to her and spent time with her. I never had any worries about the care that she was recieving. There are always activities organised for the residents who want to join in. Visitors are made to feel welcome and can visit at most times of the day.
I am very grateful for the care that my Mum recieved. Thank you Southlands.
28 October 2025
My Mother was in Southlands for over 2 and a half years. All the carers loved her. Nothing is too much trouble for them and they really care about the residents. They look after the residents so well. The carers are all so lovely that they became friends.
The home is always so clean, fresh,
bright and airy. It has lovely bedrooms, a big bright conservatory to have their many activities in, a spacious dining room and a lovely cosy lounge to watch TV in, or just socialise. They also have a beautiful garden and a lovely decking area for sitting out in the sun.
I never joined them for lunch but the food always looked amazing and smelled divine.
Sadly my Mother passed away not long ago and we will miss her terribly but we will also miss all the staff at Southlands very much too, and I want to thank them all for caring for Mum so well. I can't praise them enough.
01 July 2025
My mother lived in Southlands for three years. She received excellent care and support throughout her stay. Relatives were able to visit whenever required, she maintained much independence and loved being out in the garden area. The care home is run very well, staff are friendly and approachable.
03 June 2025
My stepfather lived at Southlands for 14 months. During that time I found the staff to be friendly and welcoming to both the residents and their visitors. The good care of the residents was apparent with a personal, very caring approach towards them.
The management always took the time to have a
chat and keep us up to date with how our stepfather was either in person or over the phone.
Southlands was always clean and the decor updated.
If I needed a care home for another family member I would choose Southlands again.
23 April 2025
In March 2025, I needed to find a care home in the area with some urgency so my cousin could move from another county to be near to me. From the first contact with the manager & deputy manager at Southlands Care Home, Newton Abbot, my cousin and I have been treated with care and respect. For the
month she stayed until her death, my cousin received excellent care, with every attention to her wishes. I cannot speak highly enough of the cleanliness, quality of food, range of activities, and the medical/palliative care provided. She was treated with dignity at all times in a safe, supportive environment as her health declined. The compassion shown to me by all the staff on her death has been touching. Thank you!
01 April 2025
Our cousin spent the last years of her life at Southlands.
The care she received through out was excellent from all members of staff who met all her needs.
Constant feedback from the home with suggestions, on how to help our cousin with her learning difficulties and advanced dementia.
With her
decline over time, needing more care on a one to one basis this was meet by all staff.
Our cousin died at Southlands. The care she received to the very end was to a very high standard going well above what was expected.
It was a great comfort to us knowing she was well looked after treated with respect and loved.
We can't thank everyone enough.
29 January 2025
My father has been living at Southlands Residential Care Home for several years and we have always found all the staff and management team to be friendly, very helpful and caring.
The building is kept well maintained, with several improvements to the outside area, making a very pleasant summer
house and decking area, from where the residents can enjoy the beautiful garden.
Dad's room is spacious, bright and always kept clean and tidy. I would have no reservation about recommending Southlands to anyone.
27 January 2025
Our cousin has been resident at Southlands Residential Care Home for three years. During this time her care needs have increased and she has become non-verbal.
The home Manager sets high standards of care, compassion, dignity and respect. The staff take time to get to know the residents and have
found ways to communicate with our cousin which makes her smile. She also enjoys being included in the activities although she is unable to join in.
Menu choices are provided for the lovely home cooked meals. A selection of drinks is available which staff encourage / assist residents to take if needed. The environment is clean and well maintained. Visitors are always made to feel welcome.
We are so grateful for the care given to our cousin and cannot recommend Southlands highly enough.
27 January 2025
My mum has been a resident at Southlands Residential Care Home for almost 4 years due to mobility issues. She had previously spent some time here after recuperating from a fractured ankle and loved it. The staff are all lovely, very friendly and welcoming and they take great care of mum. She has a
lovely room which is clean and well maintained. There are always different activities available for the residents to join in with and quite often singers, musicians and local school children come to visit, mum really enjoys these social activities.
22 January 2025
Excellent highly recommend for loved ones staff are amazing to residents just a lovely home rooms and food also excellent staff excellent too. My mother-in-law is cared for so well and very happy in the happy friendly environment of the home.
22 January 2025
I can't thank Southlands enough for the care my father receives. Wonderful caring staff who make my father's life at Southlands very happy. It's comforting to know he is safe and happy in his surroundings.
14 October 2024
The manager moved heaven and earth to accept my father at very short notice when the hospital literally threw him out (97 and chest infection/wheelchair bound). Since that time he has not been able to walk and spends most of his time in his room but the staff are doing their very best to make him
comfortable and attend to his needs. They get him ready in plenty of time when he has hospital visits and is constantly inquiring about what food to give him to increase his consumption as his appetite has declined. His room is warm clean and comfortable. Visiting is flexible and easy and a particular staff member answers all my queries promptly and efficiently. She has organised doctors, nurses medical supplies, and postal vote all very promptly. Care staff are friendly, welcoming and kind and my father and I have no reservations about his long-term residency at Southlands.
20 September 2024
We arranged a viewing one day and then it was decided we would like to take the room for two weeks. It was very comfortable. The staff were always on hand if needed and were very helpful. The building was clean. I would highly recommend Southlands.
02 September 2024
If you are considering a new home for a loved one, let me share our experience of Southlands and our initial contact. Telephone calls and emails are responded to quickly and visits are arranged at your convenience. We were notified of a vacancy on Thursday, visited on Saturday to check things out
and returned again on Sunday to see if mum-in-law liked it. We booked a two-week trial visit but by day 3 confirmed that this will be her new home. Delighted with the facilities, activities and dining options. The staff are professional, friendly and caring. Her room is light, fresh, well-decorated and maintained and the furniture is new and clean. The whole building is clean and well cared for and feels like a kind and nurturing place to live. The arrival process and setting up of the care plan was really thorough and comprehensive and I have real confidence in the level of care that will be provided. I highly recommend giving Southlands a look - we certainly haven't been disappointed.
04 April 2024
Mum has been residing in Southlands for one year now and we are absolutely delighted with her wonderful care. Southlands is a beautiful building set in lovely gardens and the interior is tastefully decorated. All the staff and management team are always so friendly, extremely helpful and very
caring. When visiting we are always greeted with a smile. Mum's room is spacious and beautifully decorated. She is very happy and contented and feels very safe and comfortable. She really enjoys socialising with other residents and participating in all the activities provided. We can only highly recommend Southlands as the perfect residential home. Mum is really enjoying her new home and truly appreciates all her care from the lovely staff. Thank you all!
Latest Reviews for Southlands Residential Care Home
13 January 2026
My dear mum went into Southlands about six months ago when she was 96 years old. I can only say how wonderful the Management and ALL the staff are. I was apprehensive when mum first went into care after I had been looking after her for many years myself. I soon discovered how very lucky we as a
family were to have them caring for mum, until sadly she passed away. The home is beautifully furnished, in a lovely location, and the staff are all very kind and genuinely care for the residents. They are amazingly supportive to not only the residents , but also we as family members. I would like to say a heartfelt thank you to all the lovely people who made my mothers stay there so positive.
12 January 2026
My mother in law was a resident at Southlands for 6 months until she recently passed away. I always found the whole team at the home were extremely helpful and approachable whenever I spoke to them, The home itself was always kept spotlessly clean, and is in a lovely location. I can only conclude
this review by saying a very big thank you for the support and kindness shown to my wife and I during this difficult time.
12 January 2026
Mum enjoyed her stay in Southlands, the staff were so caring and friendly and the activities were very varied she especially enjoyed the quiz's and music afternoons. We as a family felt very confident she felt safe and well looked after.
Thank you Southlands and the fantastic team.
06 January 2026
We all want the best for our loved ones. Southlands was the best Care Home I found for my mother, and she has lived here for around 3 years now. It takes time to adjust to a new environment, but from the start the staff were all very kind and thoughtful and made her feel at home. There is always a
homely, friendly, jovial atmosphere, a real home from home. The staff are wonderful and take the time to chat with her, and are genuinely interested. It's not just a job, you can just tell they really do care. I can't speak highly enough of them, they are true diamonds! They are always very welcoming, respectful and caring to both residents and visitors alike. It's a pleasure visiting and a real comfort knowing that my mother is in safe hands. There are plenty of activities laid on, and time to socialise with others, or simply spend time in her lovely room overlooking the patio and garden. The home is lovely, bright, clean and airy. My mother is happy here and that's a real comfort to me.
05 November 2025
My mum spent her last two and half years at Southlands and received the most wonderful care. She was becoming ill and immobile when she had to go into care and her health was declining rapidly. The staff were amazing and incredibly caring, always kept the family informed, and we were so lucky to
find Southlands. Mum became bedbound in the last months of her life and needed intensive nursing for several months before she died. The staff were incredible. I cannot speak highly enough of both the staff and the home in general and thank them with all my heart for making Mums last days as comfortable as possible.
31 October 2025
My Mother lived at Southlands for 3 Years. It is the nicest care home I have ever visited.
The home is really friendly and the residents rooms are homely, they can have their own possesions around them.
The staff go above and beyond, they really care about the residents and I always felt that my
Mum was loved
by the way the staff spoke to her and spent time with her. I never had any worries about the care that she was recieving. There are always activities organised for the residents who want to join in. Visitors are made to feel welcome and can visit at most times of the day.
I am very grateful for the care that my Mum recieved. Thank you Southlands.
28 October 2025
My Mother was in Southlands for over 2 and a half years. All the carers loved her. Nothing is too much trouble for them and they really care about the residents. They look after the residents so well. The carers are all so lovely that they became friends.
The home is always so clean, fresh,
bright and airy. It has lovely bedrooms, a big bright conservatory to have their many activities in, a spacious dining room and a lovely cosy lounge to watch TV in, or just socialise. They also have a beautiful garden and a lovely decking area for sitting out in the sun.
I never joined them for lunch but the food always looked amazing and smelled divine.
Sadly my Mother passed away not long ago and we will miss her terribly but we will also miss all the staff at Southlands very much too, and I want to thank them all for caring for Mum so well. I can't praise them enough.
01 July 2025
My mother lived in Southlands for three years. She received excellent care and support throughout her stay. Relatives were able to visit whenever required, she maintained much independence and loved being out in the garden area. The care home is run very well, staff are friendly and approachable.
03 June 2025
My stepfather lived at Southlands for 14 months. During that time I found the staff to be friendly and welcoming to both the residents and their visitors. The good care of the residents was apparent with a personal, very caring approach towards them.
The management always took the time to have a
chat and keep us up to date with how our stepfather was either in person or over the phone.
Southlands was always clean and the decor updated.
If I needed a care home for another family member I would choose Southlands again.
23 April 2025
In March 2025, I needed to find a care home in the area with some urgency so my cousin could move from another county to be near to me. From the first contact with the manager & deputy manager at Southlands Care Home, Newton Abbot, my cousin and I have been treated with care and respect. For the
month she stayed until her death, my cousin received excellent care, with every attention to her wishes. I cannot speak highly enough of the cleanliness, quality of food, range of activities, and the medical/palliative care provided. She was treated with dignity at all times in a safe, supportive environment as her health declined. The compassion shown to me by all the staff on her death has been touching. Thank you!
01 April 2025
Our cousin spent the last years of her life at Southlands.
The care she received through out was excellent from all members of staff who met all her needs.
Constant feedback from the home with suggestions, on how to help our cousin with her learning difficulties and advanced dementia.
With her
decline over time, needing more care on a one to one basis this was meet by all staff.
Our cousin died at Southlands. The care she received to the very end was to a very high standard going well above what was expected.
It was a great comfort to us knowing she was well looked after treated with respect and loved.
We can't thank everyone enough.
29 January 2025
My father has been living at Southlands Residential Care Home for several years and we have always found all the staff and management team to be friendly, very helpful and caring.
The building is kept well maintained, with several improvements to the outside area, making a very pleasant summer
house and decking area, from where the residents can enjoy the beautiful garden.
Dad's room is spacious, bright and always kept clean and tidy. I would have no reservation about recommending Southlands to anyone.
27 January 2025
Our cousin has been resident at Southlands Residential Care Home for three years. During this time her care needs have increased and she has become non-verbal.
The home Manager sets high standards of care, compassion, dignity and respect. The staff take time to get to know the residents and have
found ways to communicate with our cousin which makes her smile. She also enjoys being included in the activities although she is unable to join in.
Menu choices are provided for the lovely home cooked meals. A selection of drinks is available which staff encourage / assist residents to take if needed. The environment is clean and well maintained. Visitors are always made to feel welcome.
We are so grateful for the care given to our cousin and cannot recommend Southlands highly enough.
27 January 2025
My mum has been a resident at Southlands Residential Care Home for almost 4 years due to mobility issues. She had previously spent some time here after recuperating from a fractured ankle and loved it. The staff are all lovely, very friendly and welcoming and they take great care of mum. She has a
lovely room which is clean and well maintained. There are always different activities available for the residents to join in with and quite often singers, musicians and local school children come to visit, mum really enjoys these social activities.
22 January 2025
Excellent highly recommend for loved ones staff are amazing to residents just a lovely home rooms and food also excellent staff excellent too. My mother-in-law is cared for so well and very happy in the happy friendly environment of the home.
22 January 2025
I can't thank Southlands enough for the care my father receives. Wonderful caring staff who make my father's life at Southlands very happy. It's comforting to know he is safe and happy in his surroundings.
14 October 2024
The manager moved heaven and earth to accept my father at very short notice when the hospital literally threw him out (97 and chest infection/wheelchair bound). Since that time he has not been able to walk and spends most of his time in his room but the staff are doing their very best to make him
comfortable and attend to his needs. They get him ready in plenty of time when he has hospital visits and is constantly inquiring about what food to give him to increase his consumption as his appetite has declined. His room is warm clean and comfortable. Visiting is flexible and easy and a particular staff member answers all my queries promptly and efficiently. She has organised doctors, nurses medical supplies, and postal vote all very promptly. Care staff are friendly, welcoming and kind and my father and I have no reservations about his long-term residency at Southlands.
20 September 2024
We arranged a viewing one day and then it was decided we would like to take the room for two weeks. It was very comfortable. The staff were always on hand if needed and were very helpful. The building was clean. I would highly recommend Southlands.
02 September 2024
If you are considering a new home for a loved one, let me share our experience of Southlands and our initial contact. Telephone calls and emails are responded to quickly and visits are arranged at your convenience. We were notified of a vacancy on Thursday, visited on Saturday to check things out
and returned again on Sunday to see if mum-in-law liked it. We booked a two-week trial visit but by day 3 confirmed that this will be her new home. Delighted with the facilities, activities and dining options. The staff are professional, friendly and caring. Her room is light, fresh, well-decorated and maintained and the furniture is new and clean. The whole building is clean and well cared for and feels like a kind and nurturing place to live. The arrival process and setting up of the care plan was really thorough and comprehensive and I have real confidence in the level of care that will be provided. I highly recommend giving Southlands a look - we certainly haven't been disappointed.
04 April 2024
Mum has been residing in Southlands for one year now and we are absolutely delighted with her wonderful care. Southlands is a beautiful building set in lovely gardens and the interior is tastefully decorated. All the staff and management team are always so friendly, extremely helpful and very
caring. When visiting we are always greeted with a smile. Mum's room is spacious and beautifully decorated. She is very happy and contented and feels very safe and comfortable. She really enjoys socialising with other residents and participating in all the activities provided. We can only highly recommend Southlands as the perfect residential home. Mum is really enjoying her new home and truly appreciates all her care from the lovely staff. Thank you all!